IT - Quality Assurance & Product Support Specialist

PH-Davao City
6 months ago
Information Technology



Appen is a global leader in the development of high-quality, human annotated datasets for machine learning and artificial intelligence. With over 20 years of experience, expertise in more than 180 languages, and access to a global crowd of over 400,000, Appen partners with leading technology companies to enhance their machine learning-based products.


Key Responsibilities:

  • Project Manager support includes new project setup, configuration, and on-going support
  • Engineering support will be the periodic running of feature tests to ensure that specifications were met and regression testing to find and report any bugs for resolution
  • Properly document processes to support implementation of new projects.


Required Knowledge, Skills and Abilities:

  • Minimum 1-year experience in doing software development quality assurance
  • Experience in Quality Assurance testing is a plus
  • Excellent written or verbal communication skills including an ability to present information clearly and concisely
  • Knowledgeable of bug testing software (manual/automated) and/or relevant software computer applications
  • Experienced in providing excellent customer service


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