Appen

Recording Supervisor

US-CA-San Francisco Bay Area | US-TX-Huston | US-TX-El Paso | US-CA-Los Angeles | US-CA-San Diego | US-FL-Miami | US-NY-New York City
1 month ago(11/9/2017 3:43 PM)
ID
2017-2317
Category
Data Collection

Overview

Appen is seeking bilingual English and Spanish speakers for a short-term project as a Data Recording Supervisor.

If you’re comfortable with technology and enjoy working with people, this could be a great fit for you.

Project will require travel to training and/or project locations, all travel expenses are covered.

 

Location:  Training in San Francisco Bay Area,

                 Actual project will take place in the following locations, by project:

 

1)Huston, TX and El Paso, TX

2)San Antonio, TX and Phoenix, Tucson, AZ

3)Southern California: LA and San Diego, CA

4)Miami, FL

5)Miami, FL and New York, NY

 

Candidates willing to travel to cover multiple cities as listed above by project are welcome to apply and express the interest in travelling to cover the multiple cities.

Candidates who can cover only one of the cities within one project are welcome to apply as well.


Hours:  Training: up to 8 hours/day between 9am and 5pm.

             Project Days: 10-12 hours/day between 7am and 9pm.
Length: Training: Nov 20-22 and Nov 27,

             Project Dates: Nov 29-Dec 8.

 

Travel may be required before or after these dates.

 

Tasks


• Follow all protocols and training, paying close attention to detail and organization.
• Guide each user through their recording session providing excellent customer service and a positive, friendly attitude.
• Manage the collected data according to protocols and training.
• Abide by the security protocol established and maintain discretion and confidentiality at all times.
• Perform equipment and sound checks ahead of first recording.
• Problem solve issues as they arise, escelating when necessary and appropriate.
• Maintain positive working relationships with team members and client representatives, using clear communication early to address issues before they become problems.

 

Requirements


• Fluent English speaker, highly prefer fluent Spanish speaker (US preferred) but a high level of understanding would be sufficient.
• Comfortable with technology – able to do basic troubleshooting
• Customer experience and good communication skills.
• Attention to details

 

Preferred Skills


• Audio recording experience

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