Performs a monthly review of supervisor performance
Review of actual results vs client SLAs
Review of project’s quality outputs (error trends, repeat offenders)
Productivity and utilization of Annotators and Supervisors
Provides daily attendance and headcount report
Ensures accurate records of production hours worked on Appen Timesheets for purposes of payroll and client headcount report
Provides leadership through decisions needed to ensure proper daily staffing
Required Knowledge, Skills and Abilities
Qualifications and Experience
If this resonates with you, or if you feel like you would excel in the role, apply now!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.
At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.