Appen

Project Scheduler

Job Locations US-FL-Miami
Posted Date 3 months ago(8/3/2021 9:20 PM)
ID
2021-5459
Category
Data Collection

Overview

Project Scheduler

 

Position Summary

The Project Scheduler is responsible for sourcing and contacting our pool of participants to book them in for our on-site project’s tasks. The Project Scheduler will instruct the on-site participant based on project-specific needs via email and/or over the phone to give full context of the task before the participant comes on site. Some supervision of the data collection task will also be required (instructing participants on how to perform the task).

 

Responsibilities

  • Use Appen’s data collection tools to execute data collection projects of different types
  • Maintain project trackers and monitor key project metrics
  • Report any feedback or issues to Data Collection lead
  • Respond to participant queries over the phone or via email
  • Deliver to project objectives within project scope, timeline and budget
  • Follow quality management processes and take corrective measures as required
  • Communicate with all stakeholders in a timely, clear and concise manner
  • Adapt to changing project needs and expectations
  • Follow strict confidentiality protocol regulating the handling of project and participant details and other sensitive information
  • Be a proactive team member, contributing solutions and helping others as necessary

 

Qualifications and Experience

  • Computer literate and able to pick up new tools and systems quickly and with accuracy
  • Service orientated approach
  • Demonstrated time management and organizational skills
  • Attention to detail
  • Commitment to quality (being able to follow quality management processes)

 

Preferred Knowledge, Skills and Abilities

  • Knowledge of Microsoft Office tools - Excel, Word, and Outlook
  • Proficiency in English, with excellent oral and written communication skills
  • Experience with audio recording equipment and software desirable but not required
  • Bi-lingual in a second language is a bonus

About Appen

 

Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.

 

At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.

 

New About Appen

 

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