Senior Devops Engineer

Job Locations US-Remote
Posted Date 1 week ago(5/19/2022 3:39 PM)


Senior Devops Engineer


About Us

Artificial Intelligence (AI) is transforming the world in almost every industry. Everyone knows only high-quality annotated training data can produce the most accurate machine learning solutions. However, creating training data with high-quality in a scalable way is very challenging and very few companies can do it. Even less can do it well, which is why businesses across all industries trust Figure Eight.

In March 2019, Figure Eight was acquired by Appen. Together, Appen and Figure Eight combine the best of human and machine intelligence to provide high-quality annotated training data that powers the world’s most innovative machine learning (ML) and business solutions. The Figure Eight platform enables ML and data-driven business solutions to scale across a diverse set of industries including retail, automotive, finance, manufacturing, agriculture, life sciences, robotics, and more. The Figure Eight platform transforms audio, video, text, and images into high-quality annotated data to support a variety of use cases ranging from computer vision and search relevance to data categorization and natural language processing (NLP). Learn more at



  • Work closely with Application Developers and contribute to architectural discussions.
  • Work closely with Machine Learning Scientists process automation specifically related to their work
  • Work with and support internal users in Sales, Sales Engineering, Customer Success, Marketing and Accounting on optimizations, break-fix and planning for the applications they use in support of our customers and contributors
  • Support of production infrastructure and services, including our
    • AWS Infrastructure such as EC2, ECS, S3, IAM, Route53, Elasticache, Load Balancers, CloudWatch etc.
    • IaC tools: Terraform, Cloudformation
    • Rails, Python and Java Applications
    • Docker and Kubernetes
  • PostgreSQL, Redis databases. Datawarehouse in Redshift with supporting ETL processes
  • Programming skills in Shell, Python
  • Provide leadership to the team in mastering technologies, identifying and implementing worthwhile new technologies and improving our process.
  • Continuous delivery (CI/CD) using Jenkins, Groovy Script, Docker, Chef/Ansible, AWS ECS, Kubernetes.
  • Site reliability and availability, including end-to-end performance, service monitoring, alerting, capacity sizing and planning.
  • 24/7 on-call rotation for production support, troubleshooting production and development issues. After-hour emergencies are rare, and you will help us make them even rarer!
  • Business continuity planning and testing.


Skills and Experience:

  • At least 5 years of DevOps and system administration experience, preferably in mid or late startups.
  • At least 3 years in managing AWS or GCP cloud infrastructure.
  • Experience in configuring and supporting SaaS environments, provisioning resources, monitoring utilization and making adjustments in accordance with SOPs
  • Expertise in Docker. Kubernetes would be an added advantage.
  • Experience monitoring/APM tools such as New Relic, CloudWatch and Rollbar.
  • Linux administration (Ubuntu, Amazon Linux, Centos) and scripting (e.g. shell script, Python).
  • Human skills, e.g. team player, clear and concise communication, problem solver, sense of humor.


Good to have:

  • Expertise in database scalability and availability, preferably with PostgreSQL and Redis.
  • Building hybrid cloud.
  • Experience in building IaC.
  • Data protection and secret handling technology such as Vault, AWS Secrets Manager.
  • Logging, Performance Monitoring (e.g. New Relic, DataDog, EFK/ELK)
  • Managing micro-services and real-time event processing is a big plus.




About Appen

Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.


At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.





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