VP, SRE (Infrastructure, Operations & QA Engineering)

Job Locations US-Remote
Posted Date 1 week ago(5/19/2022 3:43 PM)


VP, SRE (Infrastructure, Operations & QA Engineering)





Position Summary


The VP of SRE (Infrastructure, Operations and Quality Assurance Engineer) will lead Appen’s Site Reliability Engineering organization. This VP will create the vision and strategic direction of Appen’s infrastructure, operations and quality assurance practice as we scale for the future. The organization’s focus is on availability, security, quality, enablement and efficiency. SRE collaborates with other technology teams in Appen to manage infrastructure on multiple clouds and on-premise deployments.

The VP of SRE report directly to Chief Technology Officer.  Reporting to the VP of SRE are:  the Dev-OPS team, QE team and Security team.

There is a strong preference for this position to be located in the San Francisco Bay Area.  Remote candidates will also be considered if they are willing to work in the West Coast Time Zone (Pacific Time).



  • Manage platform infrastructure, including multiple public clouds and on-premise deployments
  • Ensure site reliability (availability, performance, and quality)
  • Provide 24x7 site operations and disaster recovery (DR)
  • Vulnerability, configuration, incident, problem, and change management
  • Build core Test Engineering capabilities as an integrated service within the office of the CTO inclusive of engineering, technology operations, security, data and architecture



Required Knowledge, Skills and Abilities ….You’ve Got What It Takes If You Have:

  • Strong personal integrity and place significant value on his/her specific business responsive contributions.
  • Ability to align the team with both the leading concepts emerging in the industry as well as the company’s strategic direction.
  • Outstanding interpersonal skills, significant executive maturity and the intellectual agility to prioritize and make decisions.
  • An optimistic, high energy, self-confident and empowering leadership style and can thrive in an ever-changing, environment.



Qualifications and Experience

  • BS Degree in Computer Science or Engineering
  • 10 + years of experience managing DevOps/SRE Teams and has managed large scaled systems
  • Experience of building systems, processes and teams to support rapid business and system traffic growth
  • Experience in building QA teams, Testing and Test Automation related processes is a bonus.
  • Strong leadership skills to build and grow teams
  • Excellent communicator
  • Demonstrated experience leading offshore teams
  • Applicants must be authorized to work in the U.S.




About Appen 


Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.


At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.




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