Appen

Associate Data Collection Specialist - Onsite

Job Locations PH-Cavite
Posted Date 3 weeks ago(9/7/2022 5:05 PM)
ID
2022-6288
Category
Project Management

Overview

ASSOCIATE DATA COLLECTION SPECIALIST

 

Position Summary

Associate Data Collection Specialist is responsible for configuring and troubleshooting Appen’s data collection systems, software and equipment, setting up data management workflows in coordination with Project Engineering and Project Delivery teams, and helping to troubleshoot system issues. Associate Data Collection Specialist can also have crowd management responsibilities on custom data collection projects. Associate data Collection Specialist works collaboratively with Solution Architect, Project Managers, Project Engineering and other Specialists to meet all project and client requirements.  

 

Responsibilities

  • Deliver to project objectives within project scope, timeline and budget 
  • Design user out-reach/onboarding/engagement strategies tailored for the needs of individual projects 
  • Taking ownership of successful creation, execution, monitoring and reporting on all types of user out-reach/onboarding/engagement strategies 
  • Create and analyse statistical reports to proactively identify and improve project results and efficiency 
  • Set up quality management processes and monitor their implementation 
  • Train project team members on workflows and processes set up for specific projects 
  • Be a proactive team member, contributing solutions and helping others as necessary 
  • Follow strict confidentiality protocol regulating the handling of project details and other sensitive information 
  • Communicate with all stakeholders in a timely, clear and concise manner 
  • Ensure that project team members and ICs have access to required tools, guidelines and other project resources to meet project requirements 
  • Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans 
  • Provide regular project status reporting and in-depth analysis when required  
  • Adapt to changing project needs and expectations  
  • Participate in program improvements, initiatives, and committee work as assigned 

 

 Required Knowledge, Skills and Abilities

  • Advance knowledge of Microsoft Office – Excel, VBA, Word, and Outlook
  • Experience with stakeholder management in a commercial project-based environment 
  • Proficiency in English, with excellent oral and written communication skills
  • Being able to work independently and proactively to resolve issues, take ownership of the tools, processes, reporting and relationships with vendors 
  • Strong analytical skills and the ability to interpret data, identify trends and analyse process effectiveness 
  • Demonstrated time management and organizational skills with attention to details 
  • Excellent analytical skills including ability to proactively identify problems, gather information and set course of action 
  • Agility and a service orientated approach 
  • Commitment to quality (being able to set up and follow quality management processes) 

 

 Desired Qualifications and Experience

  • BS or BA degree from an accredited university or equivalent work experience is preferred
  • 1-2 years of project and/or quality management experience in a metric-driven setting working in a production, operation or call centre environment is desired
  • Experience with audio recording equipment and software desirable
  • Working experience with SQL, R Sudio, Python, PowerBI highly desirable
  • Bi-lingual in a second language is a bonus

 

Note: Candidates must be willing to work onsite. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines

 

If this resonates with you, or if you feel like you would excel in the role, apply now! 

 

About Appen

Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.

 

At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-Onsite

 

 

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