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Appen is kicking off a large-scale speech collection project in Tamil language to help our clients to build the next generation of artificial intelligence powered interactive voice response (IVR) systems in the customer service areas. The end goal is to allow machines to interact with and respond to customers with their inquiries in any daily scenarios, such as banking, hospitality, and more, with no or little human input. You can read more about IVR systems here.
In order to do this, we are collecting speech samples of general conversations that people would have over phone calls for research and machine training purposes.
We would like to invite you for the opportunity to work from home and flexible time. Make 4 short conversations of 15 min with a friend or family member at the comfort of your home and you will get paid for USD 15.
Kindly register at the link if you’re interested:
https://appen.formstack.com/forms/eoi_tamil
For your information:
- No cost – call will be made via our platform and we will pay for the cost
- No identifiable information will be stored
- Payment – You will receive payment via your PayPal account after calls approved
- Topics to talk about – You may talk about anything you want which covers more than one topic – vacation destination, cooking new recipe, a hobby, etc.
To participate, you and the person you call must:
- Be a male over 31 years old
- Be a native Tamil speaker (both caller and receiver)
- Located in India
- Consent to be recorded for this project (no identifiable data is stored)
- Have not participated in this project for more than 1 hour as a caller or receiver
- Have your own mobile phone(no landlines can be used)
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DETAILED JOB RESPONSIBILITIES:
- Provide basic healthcare services to employees
- Responsible in assessing health exposure risks
- Coordinates with DOLE on safety reports and other related compliance requirements
- Aiding employee recovery, promoting health and assisting in emergency/ medical situations
- Assists on site HR in setting up medical and health related activities for the company
- Create and maintain reports related to medical and health of employees
REQUIRED EDUCATIONAL QUALIFICATION:
- Degree in nursing and PRC license
- BOSH certificate is an advantage
REQUIRED YEARS OF EXPERIENCE:
- Fresh graduates are welcome to apply
REQUIREMENTS:
- Must be flexible with work hours depending on business requirements
REQUIRED SOFTWARE/ CODES & STANDARDS:
- Knowledge in Microsoft and internet applications
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Appen is looking for Sinhalese (Sri Lanka) native level speaking linguists to help with linguistic consulting.
Task:
The main component of this task is using Appen online tool to verify and correct our automated pronunciations which are written in a computer-readable phonetic alphabet. A second component will be drawing on your linguistic expertise to develop our automated pronunciations.
Project details:
Location: Telecommute
Start date: Between March and May 2019
Hours required: 15-25 hours per week
Project length: 20 weeks
Requirements:
- Native level Sinhala speaker
- Academic background in linguistics with expertise in phonetics
- Knowledge of SAMPA/IPA
- Internet access
- Firefox browser
- Ability to type in Sinhala script
Qualified candidates will be asked to complete SAMPA test.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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誠徵台灣中文參加者收錄語音樣本
台灣中文語音樣本蒐集項目（成人組）
本公司正在蒐集台灣中文的錄音樣本，誠邀任何母語為台灣中文而且在台灣出生的成人參與。
假如您符合以上要求而且有興趣參與這個項目協助互動式語音應答科技「interactive voice response (IVR)」的未來發展，歡迎報名參與。您提交的錄音樣本會直接幫助應答科技技術能夠更自然和準確地以台灣中文與用戶溝通。
項目詳情：成人語音樣本蒐集（18歲或以上）
內容：透過網頁錄製200句指定中文短句
系統要求：Android智慧型手機、Android平板電腦、Windows或Mac電腦（不支援iPhone及iPad）
需時：30分鐘（不需要一次完成）
報酬：5美元正
注意：參加者只能參與這個項目一次，不可重複參與同一項目。
參加表格：
https://appen.formstack.com/forms/p13336_cmn_tw_adult
報酬會在檢查錄音後15天內轉帳至您在Appen Global登記的PayPal或Payoneer帳戶。本公司非常感激您的協助，參與名額有限，如有興趣請盡早報名。
謝謝。
The Appen Global Team
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Responsible for
- IT Project Manager will be responsible for the planning and delivery of technology projects,
- Project portfolio management and reporting
- Defining and delivery of IT Project methodology
- Business analysis and requirements gathering for IT Projects
- Communications relating to delivery of IT Project
Main Activities
- The IT project manager has the overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project. ... The project manager should make sure they control risk and minimise uncertainty.
- Business analysis and requirements gathering
- Activity and resource planning
- Organizing and motivating a project team
- Controlling time management
- Cost estimating and developing the budget
- Ensuring customer satisfaction
- Analyzing and managing project risk
- Managing reports and necessary documentation
Key Skills
- Bachelor’s degree in computer science, information technology or related field
- Project management certification – PMBOK or PMP
Typical Experience
- 6+ years’ experience as an IT professional
- Experience in supporting and implementing MS Windows and Apple Mac, AWS and Linux technology - 5 years
- Excellent written and verbal communication skills
- Able to clearly communicate technical concepts to both technical and non-technical audiences
Other comments
- This is a new role in the organisation and is the first of its kind within Appen IT Services.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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The scope of this role is for China offices and it is responsible for:
- Cost effective and stable delivery of IT Services
- Procurement of IT assets and services
- Ensuring the confidentiality, integrity and availability of IT Services
- Implementing IT group policy and best practice guides
- Managing IT staff
Main Activities
- Responsible for implementing and providing support of the company’s technology infrastructure (desktop computers (Windows and Apple), network equipment and applications.
- Completes projects by coordinating resources and timetables with users, teams, and their associated requirements.
- Manages technology related items including: relationships with external vendors; the operating environment users, including full deskside support; and liaising with other departments.
- Maintains IT organization's on-site effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
- Preserves assets by managing disaster recovery and back-up procedures in addition to information security and access control structures.
- Ensure security of data, network access and backup systems.
- Provides input to IT strategies, policies, and procedures by anticipating requirements through proactive identification of problems, trends, and outcomes.
- Accomplishes financial objectives by: forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; and initiating corrective action.
- Provides analysis and reporting as requested by Appen teams and leadership.
- Assist in the planning, procurement, implementation, operations, maintenance, and obsolescence of the company’s technology assets.
Key Skills
- Qualification or degree in Information Technology, Science or Computer Science - required
- IT Service Management (ITIL) certification – desirable
- CompTIA Advanced Security Practitioner (CASP) certification desirable
Typical Experience
- Proven working experience as an IT manager or relevant experience – 5+ years
- Experience in supporting and implementing MS Windows and Apple Mac, AWS and Linux technology - 5 years
- Hands-on experience with computer networks, network administration and network installation – 3 years
- Ability to manage personnel
Other comments
This is a new role in the organisation and it is expected to build the IT Team within the China region.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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DETAILED JOB RESPONSIBILITIES:
- Responsible for Group Accounts Payable function
- Provides leadership and coordinates the daily operation of the AP Department to assigns tasks, review work, and provide direction to staff while ensuring processing objectives are met within established timelines.
- Ensures accuracy, completeness and timelines of invoice posting activities and bank transactions.
- Maintains the strict confidentiality of sensitive information.
- Accounts payable reconciliations, assisting with the bank reconciliation, monthly accruals and other accounts payable tasks during month end closing.
Handling internal and external enquiries.
- Mentors the two accounts payable clerks
- Performs other duties as assigned, to assist Financial Accountant / Finance Manager’s request.
REQUIRED EDUCATIONAL QUALIFICATION:
- University Degree Accounting field/ Business Related Course
REQUIRED YEARS OF EXPERIENCE:
- Minimum 5 years Accounts Payable experience
REQUIREMENTS:
- Experience with ERP system and proficiency in MS Word and MS Excel (Intermediate Level)
- Ability to work with minimal supervision, and to multi-task in a fast-paced, high pressure environment
- High degree of accuracy, confidentiality and attention to detail
- Self-driven individual – goal oriented
- Effective Communication skills, both oral and written
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Tìm kiếm trẻ em nói tiếng Việt bản ngữ tham gia dự án ghi âm giọng nói!
Dự Án Thu Âm Giọng Nói Trẻ Em
Chúng tôi đang khởi động một dự án ghi âm giọng nói mới bằng tiếng Việt; trong dự án này, chúng tôi thu thập các mẫu giọng nói của trẻ em từ 3 đến 15 tuổi được sinh ra ở Việt Nam và nói tiếng mẹ đẻ là tiếng Việt.
Nếu nhà bạn có trẻ em đáp ứng các yêu cầu trên, chúng tôi hân hạnh mời bạn và con bạn cùng tham gia dự án này. Sự tham gia của bạn sẽ giúp cho khách hàng của chúng tôi phát triển các công nghệ phản hồi bằng giọng nói tương tác thế hệ mới (interactive voice response (IVR) technology). Mục tiêu chính là cho phép máy móc tương tác tốt hơn với trẻ em và phản ứng với lời nói của trẻ. Nếu bạn muốn biết thêm về đề tài thu âm giọng trẻ em, vui lòng tham khảo bài viết này trên trang blog của chúng tôi: Helping Machines Understand Child Speech.
Chi tiết về dự án: Thu Âm Giọng Nói Trẻ Em Bằng Tiếng Việt
Công việc: Ghi âm 160 câu thoại ngắn
Thời lượng: 30 phút đến 1 tiếng (tùy vào độ tuổi của trẻ)
Thù lao: 6 USD
Yêu cầu: bạn chưa từng tham gia dự án này trước đây
Chúng tôi sẽ cung cấp cho bạn mọi thứ bạn cần để có thể hoàn thành công việc: quyền truy cập vào ứng dụng trực tuyến, các câu thoại cho trước để đọc và quyền tùy chọn hoàn thành toàn bộ công việc ngay lập tức hoặc hoàn thành từng phần vào những lúc khác nhau để đáp ứng nhu cầu của bạn và con bạn.
Để đăng ký cho con bạn vui lòng bấm vào đường link dưới đây và điền vào đơn này, chỉ mất 2 phút (mỗi trẻ một đơn riêng):
https://appen.formstack.com/forms/p13324_vi_vn_minor
Bạn sẽ nhận được thanh toán trong vòng 15 ngày vào tài khoản PayPal hoặc Payoneer mà bạn đã đăng ký trên Appen Global.
Chúng tôi rất mong được hợp tác với bạn. Hãy nộp đơn sớm nhất có thể; khi chúng tôi đạt đủ chỉ tiêu số lượng bản ghi âm mong muốn, chúng tôi sẽ phải kết thúc dự án.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Шукаємо дітей-носіїв української мови для участі в проекті зі збору голосових зразків!
Проект зі збору зразків української мови для дітей
Ми розпочинаємо роботу над новим проектом зі збору голосових зразків з української мови. На цьому проекті ми проводимо збір голосових зразків дітей у віці від трьох до 15 років. До участі в цьому проекті допускаються діти, народжені в Україні, для яких українська мова є рідною.
Якщо ваша дитина відповідає вказаним вище вимогам, то ми будемо раді вашій участі в цьому проекті. Взявши участь, ви допоможете нашому клієнту в розробці систем interactive voice response (IVR) наступного покоління. Основна мета цього проекту полягає в покращенні рівня розпізнавання дитячих голосів різним програмним забезпеченням і пристроями, в яких використовуються технології розпізнавання мови. Якщо ви хочете дізнатися більше про збір голосових зразків від дітей, то, будь ласка, прочитайте статтю в нашому блозі: HelpingMachinesUnderstandChildSpeech.
Проект: Збір мовних зразків від україномовних дітей
Завдання: записати 160 коротких фраз українською мовою.
Час на виконання завдання: від 30 хвилин до 1 години.
Винагорода: $16 USDза виконання завдання.
Ви будете забезпечені всім необхідним для комфортного і швидкого виконання цього завдання. Вам буде надано доступ до спеціальної онлайн-платформи для запису голосу, а також ви отримаєте готові фрази для запису. Крім того, у вас буде можливість робити перерви при виконанні завдання, якщо дитині знадобиться відпочинок.
Щоб зареєструвати дитину для участі в проекті, будь ласка, заповніть форму за наступним посилання (якщо ви реєструєте більше однієї дитини, для кожної з них треба оформити окрему форму):
https://appen.formstack.com/forms/p13338_uk_ua_minor
Виплата винагороди проводиться на протязі 15 днів після успішного виконання завдання на рахунок PayPal,Payoneer, або Skrill, який ви зазначите у вашому обліковому записі AppenGlobal. Виплати на картки Приватбанку проводяться на протязі 3 робочих днів після виконання завдання.
Ми сподіваємося на вашу участь в цьому проекті. Будь ласка, зареєструйтеся для участі якомога скоріше, так як після збору достатньої кількості записів проект буде закрито для реєстрації нових учасників.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Ищем детей, которые являются носителями русского языка, для проекта по сбору образцов речи!
Проект по сбору образцов речи для детей
Мы начинаем работу над новым проектом. На этом проекте мы проводим сбор образцов речи детей в возрасте от 3 до 15 лет, которые родились в России, и для которых русский язык является родным.
Если у вас есть ребенок, который соответствует этим требованиям, то мы хотели бы пригласить вас для участия в этом проекте. Ваш вклад поможет нашему клиенту в разработке систем interactive voice response (IVR) нового поколения. Основной целью этого проекта является улучшение уровня распознавания детских голосов различными электронными устройствами и программами. Если вы хотите узнать больше про сбор речевых образцов детей, пожалуйста, прочитайте статью в нашем блоге:Helping Machines Understand Child Speech.
Особенности проекта: сбор образцов речи от русскоговорящих детей.
Задание: записать 160 коротких фраз на русском языке.
Время на выполнение задания: от 30 до 60 минут в зависимости от возраста ребенка.
Вознаграждение: $12 USD
Требования к участникам: кандидат принимает участие в проекте впервые.
Вы будете обеспечены всем необходимым для комфортного участия в этом проекте. Вы получите доступ к специальной онлайн-платформе для записи голоса, а также список готовых фраз, которые необходимо записать. Также вы сможете выполнить задание за один подход, или же делать паузы во время работы, если ребенку понадобится отдых.
Для регистрации на этом проекте, пожалуйста, заполните форму по следующей ссылке (если вы регистрируете более одного ребенка, пожалуйста, заполните отдельную форму для каждого из них):
https://appen.formstack.com/forms/p13343_ru_ru_minor
Вознаграждение за участие в проекте выплачивается на протяжении 15 дней после завершения работы на счет в системах PayPal или Payoneer, который участник укажет при регистрации на сайте AppenGlobal.
Мы надеемся, что вы сможете принять участие в этом проекте и внести свой вклад в его успешное завершение. Пожалуйста, заполните форму для участия как можно скорее, так как сразу после того, как мы соберем достаточное количество записей, регистрация новых участников станет невозможной.
С наилучшими пожеланиями,
The Appen Global team
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Looking for native Malay children speakers for a speech recording project!
Minor Voice Recording Project
We are launching a new voice recording project in Malay. For this project, we collect voice samples of children speech from the age of 3 to 15 years who were born in Malaysia and whose native language is Malay.
If you have a child that meet these requirements, we would like you to participate in this project with your child. Your participation would help our client to develop the next generation interactive voice response (IVR) technology. The main goal is to enable machines to better interact with children and to respond to their child speech. If you are interested to know more about the children's recordings, please read this article on our blog: Helping Machines Understand Child Speech.
Project details: Malay Minor Speech Collection
Task: Record 160 short sentences
Duration: 30 minutes up to 1 hour
Payment: USD 6.50
Requirement: you have not participated in this project before
We will provide you with everything you need to be able to complete the task: the access to an online application, predefined sentences to read out and the possibility to complete the task all at once or in several separate sessions to accommodate you and your child’s needs.
To register your child please click on the link below and fill out this form (one form per child):
https://appen.formstack.com/forms/p13323_ms_my_minor
Payments will be made within 15 days to your PayPal or Payoneer account registered on Appen Global.
We look forward to receiving your recordings. Please apply as soon as you can; when we reach the desired number of recordings, we will close the project from further applications.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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子供の音声収録プロジェクト参加者募集！(日本語話者限定)
子供の音声収集プロジェクト- [Japanese - 日本語]
弊社Appenでは新たに 日本語による音声収集プロジェクト(3～15歳) を始動し、ご協力いただける方を募集しております！
本プロジェクトでは日本で生まれ育ち、日本語を母国語とされる３～15歳のお子様（国籍・居住国不問）に弊社で準備した短いフレーズを読み上げて頂きご収録いただきます。
条件に見合うお子様をお持ちの方々はぜひ、ご協力をお願いいたします！
プロジェクト詳細：子供の日本語音声収録プロジェクト
概要：160個の短いフレーズの録音
本プロジェクトで収集された音声は音声対応機器が子供の発話による日本語音声をより正確に把握できるよう、次世代interactive voice response (IVR)テクノロジーの向上のために活用されます。
所要時間の目安：30～１時間（お子様の年齢等により個人差があります）
謝礼額：２０米ドル（約２２００円相当！検収を経て15日以内にAppen Globalに登録のPayoneerへ支払われます）
注意事項：お子様一人につき１回までのご参加となります。
収録はいたって簡単！弊社で準備した収録用ウェブサイトにアクセスし、表示された短いフレーズを読み上げ、録音いただくだけですので、特別なスキルは一切不要！マニュアル・サポート窓口も完備しておりますので初心者の方も安心してご参加いただけます！
ご応募はこちらから！（２分で完了）
https://appen.formstack.com/forms/a_p13321_ja_jp_minor
※お子様お一人につき、１回ずつご申請ください。
※本プロジェクトは年齢ごとに依頼数に限りがあり各年齢、目標数に達し次第、終了を迎えますのでぜひお早目にご応募ください。
次世代テクノロジーの発展のため、ぜひともご協力をお願いいたします！
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Projet d’enregistrement vocal pour enfant
Appen est en train de lancer un nouveau projet d’enregistrement vocal en français canadien; nous collectons pour ce projet des échantillons de discours d’enfants âgés de 3 à 15 ans qui sont nés au Canada et qui ont pour langue maternelle le français canadien.
Si vous avez un enfant et qu’il remplit ces conditions, nous serions de vous voir participer à ce projet avec votre enfant. Votre participation aidera ainsi notre client dans l’implémentation de la prochaine génération de systèmes de serveur vocal interactif (SVI) à intelligence artificielle. L'objectif final est de permettre aux machines de mieux interagir avec les enfants et de leur répondre. Pour plus de détails concernant les enregistrements des enfants, veuillez lire cet article sur notre blog : Helping Machines Understand Child Speech.
Détails du projet : French Canadian Minor Speech Collection
Mission : Enregistrez 160 courtes phrases
Durée : 30 minutes à 1 heure
Rémunération : $20 US
Condition : ne pas avoir déjà participé au projet
Nous vous fournissons tout ce dont vous avez besoin pour la mission : un accès à une interface en ligne pour les enregistrements, des phrases prédéfiniesà prononcer et la possibilité d’enregistrer votre enfant en plusieurs fois afin de vous laisser plus de liberté.
Pour inscrire vote ou vos enfants au projet, cliquez sur le lien ci-dessous et remplissez le formulaire en 2 minutes (un formulaire par enfant) :
https://appen.formstack.com/forms/p13317_fr_ca_minor
Les paiements s’effectuent sous 15 jours via votre compte PayPal ou Payoneer enregistré sur Appen Global.
Nous sommes impatients de recevoir vos enregistrements. Ne perdez pas de temps ; quand nous atteindrons le nombre d’appels souhaité, nous fermerons le projet.
Merci et bonne journée !
The Appen Global Team
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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We are launching a new voice recording project in Filipino; for this project we collect voice samples of children speech from the age of 3 to 15 years who were born in Philippines and whose native language is Filipino.
If you have a child and meet these requirements, we would like you to participate in this project with your child. Your participation would help our client to develop the next generation interactive voice response (IVR) technology. The main goal is to enable machines to better interact with children and to respond to their child speech. If you are interested to know more about the children's recordings, please read this article on our blog: Helping Machines Understand Child Speech.
Project details: Filipino Minor Speech Collection
Task: Record 160 short sentences
Duration: 30 minutes up to 1 hour
Payment: USD 5
Requirement: you have not participated in this project before
We will provide you with everything you need to be able to complete the task: an access to an online application, predefined sentences to read out and the possibility to complete the task all at once or in several separate sessions to accommodate you and your child needs.
To register your child please click on the link below and fill out this form in 2 minutes (one form per child):
https://appen.formstack.com/forms/p13322_fil_ph_minor
Payments will be made within 15 days to your PayPal or Payoneer account registered on Appen Global.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Looking for native Egyptian Arabic children speakers for a speech recording project!
We are launching a new voice recording project in Egyptian Arabic; for this project we collect voice samples of children speech from the age of 3 to 15 years who were born in Egypt and whose native language is Egyptian Arabic.
If you have a child and meet these requirements, we would like you to participate in this project with your child. Your participation would help our client to develop the next generation interactive voice response (IVR) technology. The main goal is to enable machines to better interact with children and to respond to their child speech. If you are interested to know more about the children's recordings, please read this article on our blog: Helping Machines Understand Child Speech.
Project details: Egyptian Arabic Minor Speech Collection
Task: Record 160 short sentences
Duration: 30 minutes up to 1 hour
Payment: $12.50 USD
Requirement: you have not participated in this project before
We will provide you with everything you need to be able to complete the task: an access to an online application, predefined sentences to read out and the possibility to complete the task all at once or in several separate sessions to accommodate you and your child needs.
To register your child please click on the link below and fill out this form in 2 minutes (one form per child):
https://appen.formstack.com/forms/p13327_ar_eg_minor
Payments will be made within 15 days to your PayPal or Payoneer account registered on Appen Global.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Appen is a global leader in the development of high-quality, human annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 400,000 skilled contractors, Appen partners with technology, automotive and eCommerce companies - as well as governments worldwide - to help them develop, enhance and use products that rely on natural languages and machine learning.
Appen is headquartered in Australia with 330 employees in Sydney, the United States and the Philippines. Appen is listed on the Australian Securities Exchange (ASX) under the symbol APX.
Position Summary: The Project Manager (PM) is responsible for monitoring and driving key performance metrics for a roster or group of independent contractors doing search, social media and/or ecommerce relevance ranking and content annotation. The PM works collaboratively with an Appen team to meet all client and project requirements.
Key Responsibilites:
- Communicate in a timely, clear and concise manner to stakeholders.
- Communicate service level expectations and directions. May be asked to help determine some service level requirements.
- Provide up-to-date information that helps Appen staff and contractors anticipate and solve problems.
- Proactively provide on-the-spot positive and constructive feedback to independent contractors regarding both metrics-driven and behavioral issues, including communicating strengths and areas for improvement.
- In partnership with Director, communicate directly with client, using proper escalation procedures for both production-related questions and technical issues.
- Build and manage a virtual roster of proficient contractors that meets or exceeds program targets.
- Enter requisitions and fill rosters as needed. Participate in contractor selection as needed.
- Partner with staffing department to develop recruiting and advertising strategies as necessary.
- Ensure contractors have access to required tools, guidelines and other related materials to meet project requirements.
- Prepare and disseminate project materials based on contractor and/or client feedback to clarify guidelines.
- Take responsibility for delivering required production and service level metrics for assigned programs.
- Solicit and use input and feedback from client, Appen managers and contractors to help drive efficiencies and improve processes.
- Provide regular reporting on project status, as well as more in-depth analysis as required
- Analyze and evaluate statistical reports to proactively identify and improve individual and roster results and improve client satisfaction.
- Execute day-to-day dynamic operational processes and adapt to changing client needs and expectations.
- Run a program end-to-end and participate in managing a client relationship.
- Actively participate to establish and grow client relationships.
- Drive quality service improvements.
- Develop guidelines and training material as well as annotate data for new or existing programs.
- Participate in program improvements, initiatives, and committee work as assigned.
- Participate in the training and mentoring of new and existing Appen staff.
- Participate in regular team meetings with program staff.
- Where necessary, complete additional tasks as assigned.
Qualifications:
- Motivated self-starter who can establish a course of action for self and others and drive initiatives to completion.
- Flexible, independent, self-motivated; able to deal calmly and professionally with ambiguous data while leading in an environment of constant change.
- Demonstrated ability to understand the big picture and use sound judgment to reach decisions while exhibiting sensitivity for all parties and issues.
- Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills.
- Experience working in a customer service role and delivering exceptional customer service.
- Excellent communication skills including an ability to present information clearly and concisely in writing or verbally. Must also be an attentive and careful listener and respond appropriately to others.
- Driven to focus on quality and service delivery.
- Demonstrated time management and organizational skills with attention to details.
- Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning.
- Excellent analytical skills including ability to proactively identify problems, gather information and set course of action.
- Demonstrated understanding and appreciation for a global marketplace and workforce.
- Innovative thinker who drives the development and implementation of new ideas.
- Demonstrated commitment to Appen core values and company vision.
Required Knowledge, Skills and Abilities:
- Minimum 3 years of management experience in a metric -driven setting working in a production, operation, or call center environment.
- Minimum 2 years’ experience working as either a Lead or Associate Project Manager for Appen or in a similar field.
- Advanced Excel skills
- Experience managing and prioritizing large volumes of email correspondence.
- Experience with a Windows operating system and Office suite of products.
- Proficient in English. Excellent oral and written communication skills.
Additional Preferred Knowledge, Skills and Abilities:
- BS or BA degree from an accredited university or equivalent work experience preferred.
- Project Management experience or certification preferred.
- Bi-lingual in English and another language preferred.
- 6-12 months of experience working as either an annotator and/or auditor for Appen or in a similar field.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Project Information:
- The project involves annotation of terms relating to e-commerce (product names, item description, etc.).
- Work Location: Davao City, Philippines (In-office)
Detailed Job Responsibiltiies
- Annotation of terms relating to e-commerce (product names, item description, etc.).
- Follow all protocols and training, paying close attention to detail and organization.
- Abide by the security protocol established and maintain discretion and confidentiality at all times.
- Maintain positive working relationships with team members, using clear communication early to address issues before they become problems
Required Educational Qualification
- At least second year college level (preferably with a language focus)
Requirements
- Strong English skills
- Excellent attention to details
- Ability to work on repetitive tasks efficiently
Preferred Skills:
- Strong computer and organization skills
- Self-motivated
- Proactive
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Appen is looking for Burmese (Myanmar) native level speaking linguists to help with linguistic consulting.
Task:
The main component of this task is using Appen online tool to verify and correct our automated pronunciations which are written in a computer-readable phonetic alphabet. A second component will be drawing on your linguistic expertise to develop our automated pronunciations, and particularly to develop methods for tokenising Burmese phrases into shorter segments.
Project details:
Location: Telecommute
Start date: Between March and May 2019
Hours required: 15-25 hours per week
Project length: 20 weeks
Requirements:
- Native level Burmese Speaker
- Academic background in linguistics with expertise in phonetics
- Knowledge of SAMPA/IPA
- Internet access
- Firefox browser
Qualified candidates will be asked to complete SAMPA test.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Appen is seeking resumes of qualified Gulf Arabic native level speakers with strong background in Phonetics
Proof-reading and providing feedback on phonetic transcription guidelines specifically concerning emphasis spread; proof-reading and correction of phonetic transcriptions of place names in Gulf Arabic following Appen guidelines, using our online tool.
Project Information:
- The project start date is asap.
- The successful candidate will work from home.
- The candidate will be expected to dedicate anywhere from 5 to 20 hours per week.
Requirements:
- Must have, or be currently taking, a university degree in Linguistics.
- Must be a native level speaker of Gulf Arabic.
- The candidate must have training in phonetic transcription. Hence, the candidate must have completed classes in phonetics and phonology.
- Good typing and computer skills essential.
- Must pass SAMPA phonetic transcription test.
- Must be able to understand and follow detailed instructions written in English.
Preferred Skills
- Published Research (including theses) on an aspect of Gulf Arabic phonology
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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We are looking for Linguists/Computational Linguists who are native speakers of Japanese, for flexible or full-time home-based role. The project is an exciting and challenging opportunity to help develop world-class linguistic software. Linguistic skills should include grammar, syntax, morphology, computational.
The candidates should be familiar with linguistic tools, and language technology applications.
Project Details:
Hours per week: 15-20
Project length: 12+ weeks
Project start date: asap
Tasks:
- Project Management: Triage and review, project scheduling.
- Test: Test lexicons, evaluate test results. Evaluate design and implementation of grammar rules; using logical operators and symbolic language, develop patterns for testing application of the rules.
- Documentation: Using strong English language skills, linguistic and technical expertise, document tools and processes.
Requirements
- Advanced degree in Linguistics or Computational Linguistics.
- Native speaker of Japanese.
- High proficiency in English.
- Excellent technical skills.
- Linguistic skills should include morphology and syntax.
- Excellent organisational skills with attention to detail.
- Capable of managing or performing computational linguistic work in several languages.
- An individual with a computational linguistics degree and proven experience (syntax, morphology, lexicography) on multiple languages.
- Must be capable of working across multiple languages, leveraging deep linguistic knowledge and computational experience with other languages.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.