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Job Locations US-WA-Seattle | US-CA-San Francisco | US-TX-Dallas
Posted Date 23 hours ago(5/6/2021 3:18 PM)
DIRECTOR, CLIENT SERVICES About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.     Position Summary The Client Services Director is responsible for overseeing daily operations for a team of Program and Project Managers and managing portfolios of Client relationships. The Director orchestrates a team of Managers in the performance of their duties including but not limited to client management, onboarding new clients, ramping new projects, process development, report and data management, strategic planning, project and data analysis, meeting coordination, training and team mentoring. Responsibilities The role includes but is not limited to the following duties and responsibilities: - Supervise the efforts of a team of Program and Project Managers - Build, develop and maintain high-performing delivery teams including, hiring, training, coaching, mentoring and continually driving performance development initiatives - Establish and monitor team and individual goals and drive teams to accomplish and exceed them, inspiring and fostering team commitments, innovation and continuous improvement with measurable results - Develop and deliver semi-annual performance reviews for all direct reports as well as review performance evaluations given by direct reports to first line subordinates. - Drive operational excellence and streamline efforts while introducing ideas for innovation and improvement into systems and processes for Appen and its operations - Meet and exceed project budgets - Monitor and control margins and participate in pricing strategies - Oversee the development and maintenance of operational process and program documentation - Drive thorough and timely communications that fosters confidence in knowledge and enables a proactive, collaborative work environment. Communicate effectively both up and down communication chains. Occasionally required to present to executive team or during company events. - Drive new business by supporting new client and project growth as well as implementation of new business or service offerings. - Spearhead the development, implementation and maintenance of Appen’s internal infrastructure including building processes for assigned projects, operations and initiatives. Drive initiatives for improving Appen’s internal suite of tools. - Implement and maintain lean processes and programs - Interact with a wide range of personalities; this includes building relationships with third party vendors externally and providing leadership internally across functional lines and business units - Provide excellent customer service across Appen’s full client base: - Successfully build, maintain and grow productive relationships with assigned client base - Respond to and appropriately prioritize client requests and project delivery requirements as they arise - Complete periodic needs analysis and proactively listen for clients’ pain points and dissatisfaction and drive appropriate resolutions - Address client requests and feedback with appropriate urgency and escalation - Work closely with Business Development to identify and drive new business strategies and activities  Qualifications and Experience - 5 years minimum senior management experience working in a metrics driven setting in a production, operation, or call center environment. - 5 years’ experience in a client facing role. - 10 years minimum experience managing teams and mentoring others, including hiring and managing full time and contract staff or consultants. - BS or BA degree from an accredited University or equivalent work experience preferred. - Motivated self-starter that can establish a course of action for self and others and drive initiatives to completion - Demonstrated time management and organizational skills with attention to details - Demonstrated ability to understand the big picture and use sound judgment to reach decisions while demonstrating sensitivity for all parties and issues.  Able and unafraid to provide valuable input across the company - Ability to identify problems and then analyze, evaluate the relevancy, discover solutions, make recommendations and drive resolution - Demonstrated experience creating productive, cooperative relationships and conflict resolution skills. Effectively coaches, mentors and trains peers and team members - Excellent communication skills including an ability to present information clearly and concisely in writing or verbally.  Displays a high level of professionalism by setting appropriate examples in meetings and interactions with peers and team members - Ability to drive customer service excellence, proficient in managing client relationships and able to drive new projects forward while keeping the customer happy - Track record of building and developing effective teams that deliver high quality production, operation or call center work - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning and drives team to seek out educational opportunities - Maintains a high level of business acumen and is able to lead process improvement and innovation while driving efficiencies and change - Experience managing full budget responsibility with a demonstrated high-level of fiscal awareness and responsibility. Does not waste resources and continuously looks for methods to develop processes that have a positive impact on the bottom line - PMP and Prince 2 certifications are desirable - Lean certification and/or Six Sigma green, yellow or black belt a bonus.  
ID
2021-5325
City
Seattle
Job Locations US-TX-Dallas | US-WA-Seattle
Posted Date 3 days ago(5/4/2021 5:29 PM)
  Professional Services Engineer   Location: Dallas, TX | Seattle, WA | Remote   Overview: Appen is a Human-in-the-Loop AI solution for data science and machine learning teams. Our industry leading, AI-assisted data annotation platform trains, tests, and tunes machine learning models to make AI work in the real world.  Appen’s technology and expertise supports a wide range of use cases that gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   Responsibilities - Design, build and implement custom solutions to process large amounts of data through the Appen Data Annotation Platform - Provide technical recommendations as a “trusted advisor” to internal and external stakeholders with a “customer first” mentality - Partner with Customer Success and Managed Services Teams as the technical liaison to deliver projects, drive adoption, minimize churn and drive renewals - Collaborate closely with Product and Engineering teams to influence product roadmap based on market/customer requirements - Travel to customer on sites as needed (post COVID-19)   Required Experience/Skills - Minimum 3 years of implementation experience and/or in a technical customer-facing role - Working knowledge of scripting and coding, database querying, and web development (e.g., Python, JavaScript, HTML, CSS, and SQL) - Ability to break down complex problems and resolve through customer consultation and execution. - Strong communication skills, including the ability to relate complicated concepts to both non-technical and technical audiences - Ability to effectively manage multiple conflicting priorities, respond promptly and manage time effectively in a fast-paced, dynamic team environment Nice to Haves: - B.S. in Computer Science or Technical Bootcamp Equivalent - Knowledge of ETL and ETL workflows - Exposure to AWS Cloud Services, such as S3 and Lambda - Experience building Executive-level and customer-facing dashboards and analysis            
ID
2021-5324
City
Dallas
Job Locations US-Remote
Posted Date 3 days ago(5/4/2021 5:28 PM)
Customer Success Manager   Location: Remote / Anywhere in US   Position Summary The Customer Success Manager (CSM) is responsible for building strong partnerships, drive adoption of our data annotation platform and solutions, and ultimately ensure each customer derives tremendous value from their investment.  Additionally, the CSM will collaborate and align multiple internal functions and work across levels and functions within our enterprise customers to maximize the value that Appen delivers. Responsibilities - Accountable for customer’s overall success with Appen’s product and services, including enablement, value, adoption, customer health and satisfaction. - Accelerate customer platform adoption during the onboarding phase by driving post-sales engagement, achievement of success criteria and proactively identifying and managing risk areas. - Ensure proper internal alignment and customer communication to keep all deliverables on track. - Anticipate and address issues that may arise and finding solutions that unblock and exceed customer expectations. - Ensure customer retention by working with the customer to understand, measure, and consistently deliver high ROI. - Drive high utilization of customer’s subscription. - Drive the customer’s business transformation and operational excellence. - Be the customer’s trusted advisor and advocate within Appen. - Collaborate and communicate across various Appen teams to ensure problems are solved, meet and exceed success metrics. - Grow product use by understanding and clearly communicating customer use cases, goals, business needs and opportunities to both our product and sales teams. - Build strategic relationship across the enterprise organizations we serve. - Partner with Sales to identify new use cases and support their efforts to expand usage within and across enterprises. - Establish a repeatable and scalable engagement model for our Enterprise customer base by creating and driving process standardization and improvement within the CSM team Required Knowledge, Skills and Abilities - Strong leadership skills to advocate cross functionally on behalf of customers. - Strong communication and relationship management skills, with the ability to effectively navigate organizations and champion joint partnership. - Excellent analytical and problem-solving ability to unblock customers from business and technical issues. - Self-motivated, collaborative, responsible and passionate about exceeding client expectations. - Ability to prioritize, multi-task and perform effectively in ambiguous environments. - Truly enjoys a dynamic environment where every day is different, and each challenge is different. - Experience managing customers both large and small and knowing how and why to manage them differently. - Willingness to learn core technology tools including but not limited to HTML/CSS, Liquid and SQL. Qualifications and Experience - Bachelor's degree or equivalent experience. - 3-5 years in a customer-facing role (CSM, Account Management, Service Delivery), preferably at a SaaS company - Willingness to travel and meet customers up to 15% of the time (post-COVID). About Appen Appen is a Human-in-the-Loop AI solution for data science and machine learning teams. Our industry leading, AI-assisted data annotation platform trains, tests, and tunes machine learning models to make AI work in the real world.  Appen’s technology and expertise supports a wide range of use cases that gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.  
ID
2021-5323
City
Remote
Job Locations US-CA-San Francisco
Posted Date 4 days ago(5/3/2021 6:14 PM)
QA Engineer     NOTE- This role is not open to visa (H1, OPT etc) candidates    Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.    About the Role  The ideal candidate has deep knowledge of test methodologies. You must be comfortable creating excellent test   plans,  test cases, execute test cases. You will be responsible for finding and reporting bugs and glitches. Closely  working with the development teams and product teams. You have the hands-on ability to automate repeated tasks  and have the ability to debug the automation failures. Working experience on performance test on the SAAS platform  is a plus. If you are competent in finding defects in applications, and are passionate about quality, we’d like to meet  you.    Responsibilities: ● Proactively creating, updating and maintaining test plans / test cases with minimum or no PRD. ● Executing various tests on new software products to ensure that programs satisfy all specifications and requirements. ● Work closely with cross-functional teams to find defects, report bugs and possible debugging during each sprint cycle to ensure that our products work correctly. ● Able to communicate the defects to cross-functional teams. ● Able to identify automatable features and create automation scripts for repeated tasks in your feature areas and debug the automation failures on a regular basis. ● Support and maintain our product in testing environments on AWS is a plus. ● Kafka & Kubernetes testing experience is a plus ● Perform end-end stress/load tests to identify the potential issues is a plus. ● Have code deployment experience is a plus.    Skills & Experience: ● 3-5 years of experience as a QA engineer or relevant work experience in testing role. ● Deep knowledge of software lifecycle and test methodologies. ● Working knowledge of creating and executing excellent test cases UAT, functional testing, etc... ● Working experience with Python, Selenium WebDriver, JS, SQL, HTML/CSS, Jenkins, Postman, and AWS. ● Self-motivated individuals with competent to find defects during each sprint cycle ● Extremely detailed oriented with great problem solving skills. Able to work with developers to find the root cause of the defect. ● An ability to work in a scrum-based agile and nimble environment. ● Great problem solving skills. ● Fast learner for complicated web application ● Good communication skills and fast learner. ● Knowledge of Ruby on Rails is a plus. ● Localization QA experience is a plus. ● BS degree in Computer Science or a related technical field.    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of  race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5322
City
San Francisco
Job Locations AU
Posted Date 1 week ago(4/29/2021 8:21 PM)
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   Position Summary   We are looking for few Transcribers to work on a casual basis on our Chatswood office. The successful candidate will take part in a transcription project for the Chinese Mandarin, Cantoneses (Hong Kong) and Thai languages. Key task is to listen to the in-tool recorded speech in comfortable secure office environment and to transcribe data in line with guidelines to be provided on online transcription platform.  Project Details: Hours required for the task: min. 35 -40 hours per week Task duration in weeks: approx. 12-20 weeks with a potential to extend.   Detailed Task - Users will listen to several audio clips about 3-30 minutes long and are tasked to transcribe and annotate the entire audio as per standard guidelines and set writing conventions. The candidate will be working with a team of in-house transcribers ensuring productivity and quality targets are met. Requirements - Native speaker of Chinese Mandarin, Cantonese (Hong Kong) and Thai language - Available to work in our Chatswood office, NSW - Experience in transcription would be highly advantageous, but is not essential as full training is provided - Ability to type at least 30 words per minute or above - Have an eye for detail and accuracy and able to research and verify information contained within the audio - Able to pass required security clearance - Able to start ASAP Upon completed registration, candidates who passed initial screening will be contacted to take the qualification test and pass.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2021-5321
Job Locations AU
Posted Date 4 days ago(5/3/2021 7:35 PM)
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   Position Summary   We are looking for few Transcribers to work on a casual basis on our Chatswood office. The successful candidate will take part in a Thai transcription project. Key task is to listen to the in-tool recorded speech in comfortable secure office environment and to transcribe data in line with guidelines to be provided on online transcription platform.  Project Details: Hours required for the task: min. 35 -40 hours per week Task duration in weeks: approx. 12-20 weeks with a potential to extend.   Detailed Task - Users will listen to several audio clips about 3-30 minutes long and are tasked to transcribe and annotate the entire audio as per standard guidelines and set writing conventions. The candidate will be working with a team of in-house transcribers ensuring productivity and quality targets are met. Requirements - Native speaker of Thai language - Available to work in our Chatswood office, NSW - Experience in transcription would be highly advantageous, but is not essential as full training is provided - Ability to type at least 30 words per minute or above - Have an eye for detail and accuracy and able to research and verify information contained within the audio - Able to pass required security clearance - Able to start ASAP Upon completed registration, candidates who passed initial screening will be contacted to take the qualification test and pass.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2021-5320
Job Locations AU
Posted Date 4 days ago(5/3/2021 7:34 PM)
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   Position Summary   We are looking for few Transcribers to work on a casual basis on our Chatswood office. The successful candidate will take part in a Cantonese (Hong Kong) transcription project. Key task is to listen to the in-tool recorded speech in comfortable secure office environment and to transcribe data in line with guidelines to be provided on online transcription platform.  Project Details: Hours required for the task: min. 35 -40 hours per week Task duration in weeks: approx. 12-20 weeks with a potential to extend.   Detailed Task - Users will listen to several audio clips about 3-30 minutes long and are tasked to transcribe and annotate the entire audio as per standard guidelines and set writing conventions. The candidate will be working with a team of in-house transcribers ensuring productivity and quality targets are met. Requirements - Native speaker of Cantonese (Hong Kong) language - Available to work in our Chatswood office, NSW - Experience in transcription would be highly advantageous, but is not essential as full training is provided - Ability to type at least 30 words per minute or above - Have an eye for detail and accuracy and able to research and verify information contained within the audio - Able to pass required security clearance - Able to start ASAP Upon completed registration, candidates who passed initial screening will be contacted to take the qualification test and pass.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2021-5319
Job Locations AU
Posted Date 4 days ago(5/3/2021 7:32 PM)
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   Position Summary   We are looking for few Transcribers to work on a casual basis on our Chatswood office. The successful candidate will take part in a Chineses (Mandarin) transcription project. Key task is to listen to the in-tool recorded speech in comfortable secure office environment and to transcribe data in line with guidelines to be provided on online transcription platform.  Project Details: Hours required for the task: min. 35 -40 hours per week Task duration in weeks: approx. 12-20 weeks with a potential to extend.   Detailed Task - Users will listen to several audio clips about 3-30 minutes long and are tasked to transcribe and annotate the entire audio as per standard guidelines and set writing conventions. The candidate will be working with a team of in-house transcribers ensuring productivity and quality targets are met. Requirements - Native speaker of Mandarin language - Available to work in our Chatswood office, NSW - Experience in transcription would be highly advantageous, but is not essential as full training is provided - Ability to type at least 30 words per minute or above - Have an eye for detail and accuracy and able to research and verify information contained within the audio - Able to pass required security clearance - Able to start ASAP Upon completed registration, candidates who passed initial screening will be contacted to take the qualification test and pass.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2021-5318
Job Locations PH-Cavite
Posted Date 1 week ago(4/29/2021 1:47 AM)
Position Summary Reporting to the Service Desk manager, responsibilities revolve around the effective delivery of remote and on-ground IT Support L1 & L2 to internal customer/users. Daily job routine will include resolving incidents and requests captured via service desk tool and minor administrative and organisational task to assist IT Service Desk manager.   Responsibilities - Provide remote service desk all offices and users across the globe - May provide onsite support to office-based users and executives - Combination of onboarding/offboarding users, computer deployment, desktop and application support within Microsoft AD and Mac/Linux platform - Perform a wide variety of Level 1-2 support across many technologies - Point of escalation to senior tier (Technical Support Group and/or Infrastructure Operations Team) - Monitor and control local hardware stock (IT asset inventory) - Occasional project team work to deploy solutions for the business - Training and assist internal customer in the use of technology - Writing technical documentation and IT internal process and procedures    Required Knowledge, Skills and Abilities - Experience working with an IT internal services and global / remote team preferable - Experience with end-user support and Active Directory to be considered for this role - Experience with PCs and Macs (AD enrolment) - Knowledge of Active Directory, O365 and G-suite in user management level - General understanding of LAN & WAN networking principles - General knowledge of technical infrastructure from desktop to firewall - Understanding of end-point backup systems and software for desktops - Familiar with ITIL framework and customer service principles is highly regarded - Excellent customer service rating - Excellent verbal and written English, fast learner, technical writing, troubleshooting approach, team player - Required Software/ Codes & Standard: Office 365, G-suite, Active Directory, Windows 10, MacOS, Chromebooks, Network, Antivirus, End-point Encryption, hardware/computer configuration    Qualifications and Experience - Tertiary degree in IT – desirable - IT-related certifications – desirable - 2+ years in IT Support roles   If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.    
ID
2021-5317
City
Cavite
Job Locations GB-Remote
Posted Date 1 week ago(4/27/2021 7:31 AM)
The role involves working with our client to support text-to-speech (TTS) development for Spanish (Spain). .   Data annotation (for example, annotating scripts with characters, dialogue identifiers, and narrative features) and audio quality control (e.g. listening to audio segments and discovering and documenting quality issues in the supplied audio), both using client tools.      Qualifications: - Native speaker of Spanish (Spain) - Master’s degree (or higher) in linguistics, preferably with a focus in phonetics and phonology; - Strong knowledge of phonetics and phonology; - Keen awareness of regional pronunciation difference; competence in transcription using IPA and/or X-SAMPA; - Comfortable working with a computer and learning new software - Time engagement: 30-40 hours per week Preferred qualifications: - - Graduate level coursework in articulatory phonetics, speech science, or related fields; - academic or professional experience with speech synthesis/text-to-speech system development; - experience working with speech recordings About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.  
ID
2021-5316
City
Remote
Job Locations GB-Remote
Posted Date 1 week ago(4/27/2021 7:27 AM)
The role involves working with our client to support text-to-speech (TTS) development for English (United States).   Data annotation (for example, annotating scripts with characters, dialogue identifiers, and narrative features) and audio quality control (e.g. listening to audio segments and discovering and documenting quality issues in the supplied audio), both using client tools.      Qualifications: - Native speaker of English (US); - Master’s degree (or higher) in linguistics, preferably with a focus in phonetics and phonology; - Strong knowledge of phonetics and phonology; - Keen awareness of regional pronunciation difference; competence in transcription using IPA and/or X-SAMPA; - Comfortable working with a computer and learning new software - Time engagement: 30-40 hours per week Preferred qualifications: - - Graduate level coursework in articulatory phonetics, speech science, or related fields; - academic or professional experience with speech synthesis/text-to-speech system development; - experience working with speech recordings About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.  
ID
2021-5315
City
Remote
Job Locations PH-Cavite
Posted Date 1 week ago(4/27/2021 5:01 AM)
Position Summary The Reporting/Business Analyst is responsible for report creation, data collection & analysis, and providing general support to the Directors and project management teams within the account. This is a collaborative position which requires creativity, innovation, efficiency, and strong communication and organization skills.   Responsibilities - Design and build effective and efficient reporting solutions, primarily in Excel and Power BI, that fulfill business operational reporting requirements and highlight key KPIs/SLAs for the business. - Conduct data analyses, spot data trends, perform gap analyses, and generate reports. - Help define and build visual representations (charts) that provide intuitive indication of operational performance over time and identify opportunities to improve performance or recognize success. - Address report/information requests, clearly communicating commitments, issues, completion dates and status with requestors and with management. - Collaborate with project teams both to collect data and to review current processes in order to propose efficiencies. - Participate in the development and maintenance of data warehouse, subsequent reporting enhancements, including the creation of new reporting templates and analytical reports. - Continually research and test the most current tools applicable to improve existing reporting processes and its possible uses for data management and reporting. - Support the account with ad-hoc projects, as assigned.    Required Knowledge, Skills and Abilities - Demonstrated high level of proficiency in Power BI reporting and dashboard creation. - Demonstrated high level of proficiency in MS office (advanced Excel macro-based applications, leading to creating & managing performance dashboards). - Working knowledge/experience on SQL and Tableau is a plus. - Strong analytical and problem-solving skills and exceptional attention to detail. - Good comprehension of technology and data management tools used in the process of collecting, storing, retrieving, and analyzing data. - Ability to work and thrive in a collaborative team environment. - Excellent communication skills, both in writing and verbally, including: - the ability to clearly and concisely present complex quantitative analysis with actionable insights to a wide audience, including clients, managers, and senior leaders; - and effectively using active listening skills. - Motivated self-starter who can establish a course of action for self and others and drive initiatives to completion. - Flexible, independent, and organized with strong time management skills and ability to work on multiple projects under tight deadlines. - Able to deal calmly and professionally with ambiguous data while leading in an environment of constant change.    Qualifications and Experience - Graduate of Business Administration, Management Information Systems, Accounting, Mathematics, Statistics, Industrial Engineering, Computer programming-related studies or any other related courses. - 2-3 years’ experience in reports management and data analysis, with proven ability to deliver high quality & accurate reports within demanding timescales.   If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.  
ID
2021-5314
City
Cavite
Job Locations PH-Cavite
Posted Date 1 week ago(4/27/2021 4:50 AM)
Position Summary Appen’s Team Manager is responsible for monitoring and driving key performance metrics for a group of Associate Project Managers and Project Managers. The Team Manager works collaboratively with Appen Management to meet all project and client requirements.   Responsibilities - Responsible for meeting and maintaining quality and productivity targets set by the business or the project - Oversees the team’s performance, attendance, and work attitude - Provides daily/weekly/monthly/quarterly/yearly and adhoc reports which may include: - Productivity - Quality - Task progress - Ensures that deadlines are met on tasks that are time sensitive - Creates training manuals with project managers - Leads and facilitates project specific training initiatives as needed - Leads a continuous improvement culture within the operations/project - Provides overall leadership in employee morale and motivation on the Operations floor - Acts as mentor to associates and specialists - Creates scorecard with project manager, quality team to ensure SLA’s and KPI’s are met - Implements changes to process and measures as dictated by the project - Accountability: - Performs a monthly review of associates and specialists performance - Review of actual results vs client SLAs - Review of project’s quality outputs (error trends, repeat offenders) - Productivity and utilization of Annotators and Supervisors - Provides daily attendance and headcount report - Ensures accurate records of production hours worked on Appen Timesheets for purposes of payroll and client headcount report - Provides leadership through decisions needed to ensure proper daily staffing - Mitigation of Employee relations issues within the operations team - Disciplinary actions - Issues pertaining to morale and motivation - Works with the Program Manager and Project Managers on the creation of training requirements - Conducts training and onboard new hires to the project - Lead employee engagement initiatives and ensure proper return on investment through output - Attend to corporate requirements for the project / operations - Work with local support teams to ensure compliance to site or local requirements - Where necessary, complete additional tasks as assigned.    Required Knowledge, Skills and Abilities - Advanced Excel skills required - Experience managing and prioritizing large volumes of email correspondence - Experience with a Windows operating system and Office suite of products - Proficient in English. Excellent oral and written communication skills - Bi-lingual in a second language is a bonus    Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience preferred - Minimum 1-2 years of Team Lead experience in a metric -driven setting working in a production, operation, or call center environment is desired   If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.  
ID
2021-5313
City
Cavite
Job Locations PH-Cavite
Posted Date 1 week ago(4/27/2021 4:46 AM)
Position Summary Appen’s Project Manager (PM) is responsible for monitoring and driving key performance metrics for a group of independent contractors (ICs) completing data structuring content annotation for client delivery. The PM works collaboratively with an Appen project team to meet all project and client requirements. These positions will support various project work for programs under the incubator team.   Responsibilities The role includes but is not limited to the following duties and responsibilities: - Delivery to project objectives within project scope, timeline and budget - Develop and execute delivery and quality management plans to support a project end-to-end - Drive continuous project improvements and efficiencies - Deliver required performance metrics and KPI at or exceeding expectations - Analyze and evaluate statistical reports to proactively identify and improve individual IC and team results to, in-turn, improve client satisfaction - Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships - Communicate, with all stakeholders, in a timely, clear and concise manner - Ensure ICs have access to required tools, guidelines and other project resources to meet project requirements - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Provide regular project status reporting and in-depth analysis when required - Participate in the training and mentoring of new and existing Appen staff - Adapt to changing project needs and expectations - Participate in program improvements, initiatives, and committee work as assigned    Required Knowledge, Skills and Abilities - Motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Flexible, independent, self-motivated; able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Demonstrated ability to understand the big picture and use sound judgment to reach decisions while exhibiting sensitivity for all parties and issues - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent communication skills including an ability to present information clearly and concisely in writing or verbally. Must also be an attentive and careful listener and respond appropriately to others. - Driven to focus on quality and service delivery - Demonstrated time management and organizational skills with attention to details - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning - Excellent analytical skills including ability to proactively identify problems, gather information and set course of action - Demonstrated understanding and appreciation for a global marketplace and workforce. - Innovative thinker who drives the development and implementation of new ideas - PMP and Prince 2 certifications are desirable - Advanced Excel skills - Proficient in English. Excellent oral and written communication skills. - Bi-lingual in a second language is a bonus    Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience preferred - 2 to 5 years of project management experience in a metric-driven setting, working in a production, operation, or call center environment - Minimum 2 years of quality management experience in a metric-driven setting working in a production, operation, or call center environment - Must be a higher-level Project Manager with experience leading projects and managing multiple teams   If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.    
ID
2021-5312
City
Cavite
Job Locations PH-Cavite
Posted Date 1 week ago(4/27/2021 4:44 AM)
Position Summary Appen’s Project Assistant, will work autonomously and as part of a team you will be the first point of contact for our crowd workers providing timely resolutions via helpdesk management software. The Project Assistant will work closely with members of the project management team to assist with the successful delivery of various projects. To be successful in this role, you will need to develop and drive the tracking of tickets and emails ensuring all support requests are captured, measured and resolved with priority with a focus on escalation and resolution management. You will also work on additional project tasks related to crowd communication and support, and other ad hoc tasks.   Responsibilities - Provide customer and technical support via email and chat sessions with users - Escalate unsolvable issues to the appropriate teams - File Bug Reports and New Feature Requests - Provide status reports on issues/ concerns to the appropriate teams - Create knowledgebase articles and Frequently Asked Questions (FAQs) based on resolved trouble-shooting tasks - Test tools, its features and bug fixes - Stay current with system information, changes, and updates    Required Knowledge, Skills and Abilities - Proficient in English. Excellent written or verbal communication skills including an ability to present information clearly and concisely - Experience managing and prioritizing large volumes of tickets - Experience with a Windows operating system and Office suite - Basic Excel skills required - Knowledgeable of bug testing software (manual/automated) and/or relevant software computer applications a plus - Experienced in providing excellent customer service    Qualifications and Experience - Minimum 1-year experience in doing customer or technical support and/or quality assurance   If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.    
ID
2021-5311
City
Cavite
Job Locations PH-Cavite
Posted Date 1 week ago(4/27/2021 4:40 AM)
Position Summary The Associate Project Manager is responsible for monitoring and driving key performance metrics for a roster or group of independent contractors doing search, social media and/or eCommerce relevance ranking and content annotation. The Associate Project Manager works collaboratively with an Appen team to meet all client and project requirements.   Responsibilities - Communicate in a timely, clear and concise manner to stakeholders. - Provide regular status reports of projects, as well as in-depth analysis to identify and recommend result improvements - Build and manage a virtual roster of proficient independent contractors to meets or exceeds project objectives and/or targets - Under manager guidance, communicate directly with client, using proper communication procedures for both production-related questions and technical issues - Proactively provide on-the-spot positive and constructive feedback to independent contractors regarding both metrics-driven, behavioral issues, strengths, and areas for improvement    Required Knowledge, Skills and Abilities - Degree from an accredited university or at least 2 years of relevant experience - Experienced in managing and prioritizing large volumes of email correspondence - Experienced in delivering exceptional customer service - Excellent analytical skills including ability to proactively identify problems, gather information and set course of action - Excellent oral and written communication skills - Intermediate to advanced MS Excel skills - Open to work at Lancaster New City, Imus, Cavite - Candidates must be amenable to work on a night shift schedule     Qualifications and Experience - Project Management, Data Analytics/Management and/or Process Improvement is an advantage   If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.  
ID
2021-5310
City
Cavite
Job Locations US-TX-Plano
Posted Date 2 weeks ago(4/27/2021 2:32 AM)
- Manage a team of Data Processing Associates on overall performance  - As a supervisor, you will also act as SME/Escalation point on the below tasks of your Data Processing Associates - Annotation of all types of data o Pixel annotation   - Provide judgement on image, video and audio tasks: o Identify and Transcribe of human speech   - Transcription  - Quality checking of data   - Data Collection   - Voice   - Call outs, research or data processing.   - Adherence to Data & Information Security or ISO standards, DPA and all other global requirements on data security of Appen.   - Reports of summary of tasks accomplished.   - Conduct training for process updates as needed - Responsible for meeting and exceeding targets set by projects. - Leads a continuous improvement culture on a continuous project. - Assist in site related activities where leadership and supervision are required. - Ensures that Core values of Appen are practiced at all times across the team. - Provides overall leadership, employee morale and motivation on operations floor - Provides weekly report on team performance to its superiors in a timely manner   Qualifications:  - Must be able to work on-site in Plano, TX  - Able to work for 40 hours/week  - Must have team management experience  - At least fluent in the English language  - Agreeable to a full-time contract  - Can start ASAP    About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.  
ID
2021-5309
City
Plano
Job Locations US-Remote
Posted Date 3 days ago(5/4/2021 9:14 PM)
  About the Role   As a Platform Support Specialist, you will provide Tier 1 and Tier 2 support to internal and external users of Appen’s Data Annotation Platform via live-chat, email, and phone. The PSS uses their advanced platform knowledge and experience troubleshooting issues to resolve customer requests and is the first line of defense for investigating and escalating issues to appropriate departments as needed. Along with providing excellent customer service by interfacing directly with customers the PSS will help with improving the self-service knowledge base, strategic internal initiatives, and a host of other projects aimed towards continually improving the customer experience.   Responsibilities - Answer support tickets, emails, live-chats, and phone calls from annotation platform users (both internal and external) via Zendesk - Troubleshoot, prioritize & escalate platform incidents, issues, and bugs to the engineering team - Write and update documentation in the annotation platform Self-Service Center - Participate in Support Rotation Coverage (Support hours currently range from 6 AM - 6 PM PST, but we are looking to extend our current offering) - Drive onboarding & platform training for new hires in the Support team - Manage the Zendesk support tool in an Admin capacity to carry out tasks related to reporting and analysis of team processes and performance. - Collaborate cross-functionally with Product Managers on user testing and documentation of new features   Required Experience/Skills  - Minimum 3-5 years of experience in a technical support role for a SaaS platform - Working knowledge of HTML/CSS and API support - Willingness to dive into the Appen Data Annotation Platform and become the subject matter expert - Highly committed, flexible, productive and team-oriented - Ability to work a flexible schedule that may include early or late shifts - Experience with a support service desk tool (such as Zendesk) to answer customer inquiries, conduct ticket reporting, and pull metrics to analyze support performance​ - Expert communicator with the ability to translate technical jargon to non-technical customers in a clear, concise, and timely manner - Ability to operate in a fast-paced environment and manage multiple projects, objectives, and deadlines - Analytical thinking & problem-solving - Nice to Have: - Foundational knowledge of Python, JavaScript, Liquid Logic, SQL - A love for data and data-driven decision making     About Appen   Appen is a Human-in-the-Loop AI solution for data science and machine learning teams. Our industry leading, AI-assisted data annotation platform trains, tests, and tunes machine learning models to make AI work in the real world. Appen’s technology and expertise supports a wide range of use cases that gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.  
ID
2021-5308
City
Remote
Job Locations LT-Remote
Posted Date 3 weeks ago(4/16/2021 1:03 AM)
Project Overview   The project involves updating the Lithuanian lexicon used by our client’s suite of proofing tools (spell-checker, etc.) to incorporate new vocabulary related to COVID-19. - The Dev role will primarily involve compiling a list of new words to add to the lexicon, sorting these words into templates based on characteristics such as part of speech and inflection pattern, creating any necessary new templates, and updating the lexicon using the client's software. Qualifications - - A degree in linguistics or related field. - Strong knowledge of Lithuanian morphology, inflection patterns, and current usage. - Guidance on using the client software will be provided but good technical skills and an aptitude for learning to use new software will be helpful. - Time engagement: 2-3 weeks; est. 29 hours total; starting ASAP -   - The QA role will primarily involve reviewing the vocabulary list and template classifications provided by Dev, and reviewing the output from various tests that will be run on the lexicon after it has been updated to ensure that all changes are expected. Qualifications - - A degree in linguistics or related field. - Strong knowledge of Lithuanian morphology, inflection patterns, and current usage. - Guidance on using the client software will be provided but good technical skills and an aptitude for learning to use new software will be helpful. - Time engagement: 2-3 weeks; est. 13 hours total; starting ASAP About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.  
ID
2021-5307
City
Remote
Job Locations LV-Remote
Posted Date 3 weeks ago(4/16/2021 12:59 AM)
Project Overview   The project involves updating the Latvian lexicon used by our client’s suite of proofing tools (spell-checker, etc.) to incorporate new vocabulary related to COVID-19. - The Dev role will primarily involve compiling a list of new words to add to the lexicon, sorting these words into templates based on characteristics such as part of speech and inflection pattern, creating any necessary new templates, and updating the lexicon using the client's software. Qualifications - - A degree in linguistics or related field - Strong knowledge of Latvian morphology, inflection patterns, and current usage - Guidance on using the client software will be provided but good technical skills and an aptitude for learning to use new software will be helpful. - Time engagement: 2-3 weeks; est. 29 hours total; starting ASAP -   - The QA role will primarily involve reviewing the vocabulary list and template classifications provided by Dev, and reviewing the output from various tests that will be run on the lexicon after it has been updated to ensure that all changes are expected. Qualifications - - A degree in linguistics or related field. - Strong knowledge of Latvian morphology, inflection patterns, and current usage. - Guidance on using the client software will be provided but good technical skills and an aptitude for learning to use new software will be helpful. - Time engagement: 2-3 weeks; est. 13 hours total; starting ASAP About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.  
ID
2021-5306
City
Remote