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Job Locations PH-Cavite
Posted Date 3 days ago(9/22/2022 2:06 PM)
HR Assistant   Position Summary   This role is an entry-level position and reports to either the HR team lead, or manager. Your main responsibilities as the HR Assistant will be to maintain and update employee records, process background checks globally, support HR processes and assist with Engagement Activities.   HR Assistant will act as the first port of call to employees and external partners for HR related queries. As a priority, HR Assistant will handle the background screening request for all Appen locations and assist on engagement activities for Cavite office.   A good understanding and knowledge of employment law and ensuring the HR department conforms to these is key.  Assisting with any other administrative tasks as and when they arise may be necessary.   Responsibilities - Forming and maintaining employee records - Preparing and amending where necessary HR documents, i.e., employment contracts - Communicating with external partners and internal stakeholders - Helping with various arrangements internally - Assists and support in engagement activities - Manage posting for local FB, Yammer groups and maintain members. - Manage and administer client request background checks; track through reporting to be remitted to HR weekly; partner with global HR team to ensure compliance needs are met. - Proactively report on potential risks for not meeting quality or deadlines of background checks.   Required Knowledge, Skills and Abilities : - Attention to detail, organized and can prioritize workload - Above average English written and verbal skills - Can communicate with any level of colleague within the business - Experience in handling Engagement Activities - Experience in 201 filing preferred - Above average MS Excel, MS Word, MS Powerpoint skills - Experience as an HR Assistant, HR administrator or HR administrator’s assistant - Understanding various HR software systems a plus - Ability to work with outside vendors and through understand of array of platforms - Good understanding of PH labor laws - Willing to work in the office as needed during pandemic - Graphic design experience is a plus   Qualifications and Experience   HR Assistant are expected to be qualified to degree level, in either HR, management or a business related field. Previous administrative experience is essential, but not necessarily within the HR sector. Being organised and able to prioritise is vital, as is having good communicative and relationship building skills, as you will work with various people across the whole business. - Graduate of HR Admin, Business, or related degree - Must have at least 1-2 years of experience as HR Admin - Open to other non-HR degree but must have at least 2 years’ experience as an HR Admin   About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We are truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-Onsite
ID
2022-6426
City
Cavite
Job Locations PH-Cavite
Posted Date 4 days ago(9/21/2022 2:29 PM)
Helpdesk Specialist - Onsite   Position Summary   Help Desk Specialist is responsible for replying to tickets in specific projects in English or any language listed at the bottom of this job description. Those data collection projects are projects in which we collect data (e.g., videos, audios, images, text…) from participants all around the world. Your task is to help the participants once they ask questions about the project per ticket (similar to an email). It requires to use several tools such as Excel, Zendesk and other internal tools, to find the right information for that specific participant and query. Help Desk Specialist works collaboratively with Associate Data Collection Specialists, Data Collection Specialists, Project Managers and other Specialists to meet project and client requirements.   Responsibilities   - Tickets / Customer service - Use Appen’s crowd management and data collection tools to work on data collection projects of different types (collecting audio recordings, images, videos…) - Reply to tickets/emails from individual vendors, in which participants ask questions about the project. The main topics of those tickets are: - clarification of the projects’ instructions - confirmation that we received the data sent (audio, video, image…) - payment information - quality requirements - Improve / create templates that you and the team can use to reply to tickets - Assign tickets to other teams when needed - Create FAQs to reply to the most common questions asked by our projects’ participants - Check the data collected in the tool in case the user disagree our quality check, inform the team if a second check is needed - Inform the users about the reason of the rejection of their recordings/videos/images - Follow strict confidentiality protocol regulating the handling of project and participant details and other sensitive information - Adapt to changing project needs and expectation  Team Communication - Communicate efficiently with the other projects’ team members (email, meetings, Teams chat…) to ensure the project’s participants get accurate information - Be able to assess what kind of tickets needs to be escalated to your project team - Be a proactive team member, contributing solutions and helping others as necessary - Provide the project team with suggestions to decrease the number of tickets received - Inform the crowd specialist once there are no tickets about payment issue coming anymore, so that they can close the project          Data analyses/Excel - Find the information you need in complex excel trackers to reply accurately to participants’ tickets - Use multiple tools to cross check information and provide content that is as useful as possible to your participant (e.g., explain exactly why his/her audios were rejected not only the fact that it is rejected). - Alert the project team if you notice issues in our tools since you are the first point of contact with project’s participants  Required Knowledge, Skills and Abilities - Proficient and experienced in using Excel daily (create basic formulas and pivot tables) - Knowledge of Microsoft Office tools - Word, PowerPoint and Outlook - Already worked on one or more help desk ticketing systems (Zendesk ideally) - Ability to pick up new tools and systems quickly and with accuracy - Proficiency in English, with excellent oral and written communication skills - Customer service experience (help desk / call center / sales) - Experience with stakeholder management in a commercial project-based environment  - Demonstrated time management and organizational skills with excellent attention to detail - Commitment to quality (being able to follow processes and contribute to their improvements)    Desired Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience preferred - Agility and a service orientated approach - Able to communicate in other languages is a bonus (especially written communication). We are looking for the following languages: Portuguese, German, Dutch, French, Italian, Spanish, Danish, Swedish, Norwegian, Finnish, Hebrew, Korean, Vietnamese, Polish and Turkish   Note: Candidates must be willing to work onsite. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines  If this resonates with you, or if you feel like you would excel in the role, apply now!   About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-onsite  
ID
2022-6423
City
Cavite
Job Locations PH-Cavite
Posted Date 1 week ago(9/16/2022 6:30 PM)
Senior Corporate Recruitment Specialist Location : Hybrid     Position Summary:   At Appen our people are our most important resource. The Senior Corporate Recruiter is a highly skilled recruiter who has prior technical recruiting experience including with higher level positions. If you have a passion for finding untapped talent, driving company growth, and helping individuals find promising careers, we want to hear from you.  You will serve as a consultant to your hiring managers, delivering top talent and providing excellent service throughout the recruitment cycle.    Who Are You?   You are a culture ambassador, you love building relationships, and you are passionate about delivering the very best experience for both hiring managers as well as candidates.  You will be successful if you develop strong working relationships with your hiring managers, deliver on expectations, and serve as a trusted advisor to the business.  You will do well in this role if you thrive in an environment where no two days are the same, you work well under pressure, and you can work independently.    Responsibilities: - Work closely with managers to gain a comprehensive understanding of the company’s hiring needs for each position, and meet competitive hiring goals and expectations - Manage the full end-to-end recruiting lifecycle across a variety of open roles helping management find, hire, and retain quality talent - Source candidates using a variety of search methods to build a robust candidate pipeline - Screen candidates by reviewing resumes and job applications, and performing phone screenings - Facilitate the offer process by extending the offer and negotiating employment terms - Grow and foster high-touch relationships with a database of qualified active and passive talent to pull from as new positions open up - Continuously partner with recruiting team and hiring managers to design, refine, and implement innovative recruiting strategies - Stay active with current with job boards, social networks, and platforms to find talent, and plan, create, and release job descriptions and announcement Qualifications and Experience: - College degree in HR, Business, or related field preferred - 8+ years’ experience in Corporate Recruitment/Talent Acquisition with demonstrated success - Excellent English (both written and verbal communication skills) - Experience sourcing, screening, interviewing, and extending and negotiating offers - Working knowledge of applicant tracking and HRIS systems (Experience with ICIMS is a plus) - Demonstrated ability to establish effective and cooperative working relationships built on trust - Working knowledge of interview techniques and applicant screening methods - Deep understanding of employment laws and regulations - Familiar with a wide variety of sourcing avenues - Excellent organizational and time management skills - Strong decision-making skills - Proficient in MS Excel - Ability to work flexible shifts and workdays - Ability to work onsite at Cavite office - Certification in other languages is a plus - Experience working in a global company is a plus About Appen   Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   Growth Strategy   High-quality training data necessarily includes human beings, to record and transcribe speech for example or recognize complex images. Appen uses a crowdsourced model to engage humans at scale, but this increases the cost, time, and complexity of providing data sets. The company relies on technology to accelerate and reduce the cost of training data. It has developed and acquired platform that manages and enables crowd workers.   Appen’s Growth Strategy is Built on Four Pillars - Grow in New Markets: Drive growth in target customer segments China, Government, Enterprise, and Global Product - Automate our annotation services: Leverage AI and ML in our labelling operations to improve the productivity and quality of our workforce - Expand our product offering: Add new products and capabilities to expand into the broader data and AI market - Evolve how we do business: Improve the scalability of our operations including sales, project delivery, and crowd management #LI-Hybrid
ID
2022-6421
City
Cavite
Job Locations US-Remote | US-Remote
Posted Date 1 week ago(9/16/2022 10:22 AM)
PROJECT MANAGER - US Remote (East Coast) Position Summary Appen’s Project Manager (PM) is responsible for coordinating teams of specialists, linguists and project resources including independent contractors (ICs) towards customer project delivery while simultaneously handling key stakeholder relationships. The PM works collaboratively with an Appen team to meet all client and project requirements.   US REMOTE (East Coast) Responsibilities The role includes but is not limited to the following duties and responsibilities: - Delivery to project objectives within project scope, timeline and budget - Develop and execute delivery and quality management plans to support a project end-to-end - Coordinate technical activities and aspects of the projects - Provide regular project status reporting and in-depth analysis when required - Build strong client relationships to increase client satisfaction and revenue opportunities - Drive continuous project improvements and efficiencies - Coordinate between project team members in a matrix environment - Communicate, with all stakeholders, in a timely, clear, and concise manner across multiple time zones - Manage risks and issues and undertake recovery actions as necessary - Prepare and implement project plans, prepare reports and project-related materials - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Participate in the training and mentoring of new and existing Appen staff - Participate in program improvements, initiatives, and committee work as assigned - Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships  Minimum Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience preferred - 2 to 5 years of project management experience in a a technology-oriented or services organization - Client facing or relationship management experience - Proficient in English – excellent oral and written communication skills - Advanced Excel skills  Desired Qualifications and Experience - Exposure to speech technology, market research, or a machine-learning related field - Experience working with crowdsourcing platforms involving complex demographic requirements a bonus  You will succeed in this role if you are - A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent at communication, including an ability to present information clearly and concisely in writing or verbally - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning - An analytical thinker with ability to proactively identify problems, gather information and set course of action     About Appen    Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.         We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-REMOTE  
ID
2022-6415
City
Remote
Job Locations UK-Devon-Exeter
Posted Date 2 weeks ago(9/9/2022 4:46 AM)
Do you enjoy working in a friendly office environment and as part of a caring team?    Would you find satisfaction in knowing that your work is providing a vital contribution to the Criminal Justice System?    Do you have an interest in the English language and have excellent grammar and punctuation skills?    If you answered yes to these questions, then we may have the perfect job for you!    What is the opportunity?  Based within Appen's office in Exeter, you will work within our inclusive and skilled team, completing essential and confidential transcription work by typing, editing and proofreading interviews from audio & video recordings to provide our clients with an accurate record of everything that was said. You will find satisfaction and purpose in providing transcription services as part of the Criminal Justice System.   The data we work with is varied and interesting, ranging from police interviews, university research and investigative interviews to call centre recordings from national and international clients.    What does Appen do?  Appen’s UK office delivers verbatim transcription services to public and private sector clients who value our secure, official, experienced and timely services. We are a diverse, supportive and resourceful UK based team delivering high-quality transcriptions for our customers.    We are a crucial part of the Appen global reach providing quality essential services for high-profile clients. Our responsiveness to customers is critical, as is our compliance, our quality and delivery.    Appen is also a global leader in the collection and provision of data to help our clients build and continuously improve the world's most innovative artificial intelligence systems and is a public company listed on the Australian stock exchange.    What does success look like for our team?  We are looking for people who can help us achieve our goals and to grow the business. You will need to have a high level of focus and take pride in your work whilst ensuring that you are meeting the needs of both the customer and the business.    To succeed in this role, you will have the following skills and attributes:  - Ability to type a minimum of 65 WPM  - A good understanding of the English Language, with excellent grammar & punctuation skills  - High attention to detail and the self-motivation to consistently produce high quality work  - A Team player - A great approach to time management working within a deadline-driven environment  - Excellent listening skills applicable to a diverse range of accents and dialects  - Positive attitude with the willingness to work on new projects and tasks  - Ability to maintain confidentiality and discretion at all times  - Editorial or proofreading skills (desirable)  - Must be able to pass security clearance to the level of DBS, SC and that required by the client(s)   Compensation & Benefits - Starting salary £21,990 pa increasing after probation - Productivity Bonus - upto 15% after probation - Holiday leave - 33 days - Pension scheme - Full training provided - Paid breaks - Free parking - Free beverages - Wellness programme - Social events - Casual dress   Job Types : Full-time/part time Permanent   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-onsite  
ID
2022-6413
City
Exeter
Job Locations Remote-EU
Posted Date 3 weeks ago(9/7/2022 5:03 PM)
PROJECT MANAGER   Position Summary Appen’s Project Manager (PM) is responsible for coordinating teams of specialists, linguists and project resources including independent contractors (ICs) towards customer project delivery while simultaneously handling key stakeholder relationships. The PM works collaboratively with a cross-functional team to meet all client and project requirements.   Responsibilities The role includes but is not limited to the following duties and responsibilities: - Delivery to project objectives within project scope, timeline and budget - Build strong client relationships to increase client satisfaction and revenue opportunities - Develop and execute delivery and quality management plans to support a project end-to-end - Provide regular project status reporting and in-depth analysis - Drive continuous project improvements and efficiencies - Coordinate and collaborate with project team members in a matrix environment - Communicate with all stakeholders in a timely, clear, and concise manner across multiple time zones - Manage risks and issues and undertake recovery actions as necessary - Prepare and implement project plans, prepare reports and project-related materials - Solicit and use input and feedback from stakeholders to help drive efficiencies and improve quality plans - Participate in the training and mentoring of new and existing Appen staff - Participate in program improvements, initiatives, and committee work as assigned - Lead client meetings to establish and grow client relationships - Travel as needed for on-site projects (10-20%) Minimum Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience - 2 to 5 years of managing complex projects - Client facing or relationship management experience - Proficient in English – excellent oral and written communication skills - Advanced Excel skills Desired Qualifications and Experience - Exposure to speech technology, market research, or a machine-learning related field - Experience working with crowdsourcing platforms involving complex demographic requirements You will succeed in this role if you are - A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Able to deal calmly and professionally with ambiguous information while leading in an environment of constant change - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent at communication, including an ability to present information clearly and concisely in writing or verbally - Passionate about learning new skills and technologies. - An analytical thinker with ability to proactively identify problems, gather information, and set course of action   About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-Remote       
ID
2022-6406
City
EU
Job Locations US-Remote
Posted Date 3 weeks ago(9/7/2022 5:13 PM)
  PROJECT MANAGER                                                               About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   Position Summary   Appen’s Project Manager (PM) is responsible for coordinating teams of specialists, linguists and project resources including independent contractors (ICs) towards customer project delivery while simultaneously handling key stakeholder relationships. The PM works collaboratively with a cross-functional team to meet all client and project requirements.   Responsibilities   The role includes but is not limited to the following duties and responsibilities: - Delivery to project objectives within project scope, timeline and budget - Build strong client relationships to increase client satisfaction and revenue opportunities - Develop and execute delivery and quality management plans to support a project end-to-end - Provide regular project status reporting and in-depth analysis - Drive continuous project improvements and efficiencies - Coordinate and collaborate with project team members in a matrix environment - Communicate with all stakeholders in a timely, clear, and concise manner across multiple time zones - Manage risks and issues and undertake recovery actions as necessary - Prepare and implement project plans, prepare reports and project-related materials - Solicit and use input and feedback from stakeholders to help drive efficiencies and improve quality plans - Participate in the training and mentoring of new and existing Appen staff - Participate in program improvements, initiatives, and committee work as assigned - Lead client meetings to establish and grow client relationships - Travel as needed for on-site projects (10-20%)  Minimum Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience - 3 to 5 years of managing complex projects - Client facing or relationship management experience - Proficient in English – excellent oral and written communication skills - Advanced Excel skills  Desired Qualifications and Experience - Exposure to speech technology, market research, or a machine-learning related field - Experience working with crowdsourcing platforms involving complex demographic requirements  You will succeed in this role if you are - A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Able to deal calmly and professionally with ambiguous information while leading in an environment of constant change - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-Remote 
ID
2022-6400
City
Remote
Job Locations UK-Devon-Exeter
Posted Date 3 weeks ago(9/7/2022 3:50 PM)
PROJECT RECRUITER   Job Description At Appen our people are our most important resource. We’re looking for a highly skilled recruiter to become one of them, and to help us find them. The ideal candidate will have prior recruiting experience, with knowledge of screening, interviewing, and hiring practices. If you have a passion for finding talent and driving project objectives, we want to hear from you.   This is a part time position (25 hours per week) and you are expecting to work with us at our Exeter office.   Responsibilities of this Role - Work closely with project managers to gain a comprehensive understanding of the company’s hiring needs for each position, and meet competitive hiring goals and expectations - Manage the full recruiting lifecycle helping the project find, hire, and coach participants - Source candidates using a variety of search methods to build a robust participant pool - Screen candidates by reviewing resumes and job applications, and performing phone screenings - Perform reference checks as need - Facilitate the offer process by extending the offer and negotiating employment terms - Grow and foster high-touch relationships with a database of qualified participants to pull from as project progresses - Continuously partner with recruiting team and project managers to design, refine, and implement innovative recruiting strategies - Stay active with current with social networks, and platforms to find participants    Required Knowledge, Skills and Abilities: - 4 to 5 years full lifecycle recruiting experience - B.S. Degree or equivalent work-related experience  - Experience sourcing, screening, interviewing and extending offers - Working knowledge of applicant tracking - Demonstrated ability to establish effective and cooperative working relationships built on trust - Working knowledge of interview techniques and applicant screening methods - Deep understanding of employment laws and regulations - Familiar with a wide variety of sourcing avenues - Excellent organizational and time management skills - Excellent communication and interpersonal skills - Strong decision-making skills     About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognise the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.     We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2022-6399
City
Exeter
Job Locations PH-Cavite
Posted Date 2 weeks ago(9/12/2022 8:11 PM)
ASSOCIATE PROJECT MANAGER (LINGUISTICS)   Position Summary  The main responsibility of the Associate Project Manager (APM) is to coordinate project resources including independent contributors towards client project delivery while simultaneously handling key stakeholder relationships. The APM applies their contributor and data management skills and attention to detail to manage projects to quality expectations, timelines, and budget. The APM applies their communication skills to manage stakeholder relationships and transcribers/annotators around the world.    Responsibilities:   The role includes but is not limited to the following duties and responsibilities:  - Plan and manage projects to quality, time and budget to ensure effective project execution and delivery  - Onboard and train a virtual team of contributors to create, evaluate or annotate linguistic and non-linguistic data in multiple languages and/or modalities. - Prepare guidelines, training materials and tools, aligned to client specifications  - Oversee the work of contributors, including task assignment, scheduling and monitoring  - Taking ownership of successful creation, execution, monitoring and reporting on all types of project solutions  - Set up quality management processes and monitor their implementation  - Create and analyze statistical reports to proactively identify and improve project results and efficiency   - Work collaboratively in a team to support a project’s technical and quality objectives - Ensure close and regular communication with all internal project stakeholders, including reporting virtual team progress and quality - Document and manage language resources and data collection methodologies arising from projects    Qualifications and Experience:  - Bachelor's degree - 1 year's industry experience - Experience in a language ­related field, such as linguistics, computational linguistics, translation and localization, or equivalent - Excellent communication and data management skills - Advanced knowledge of Microsoft Office – Excel, VBA, Word, and Outlook - Good problem­-solving and analytical skills - Demonstrated ability to work effectively in an environment characterized by constant change, and a fast, deadline­-driven culture   You will succeed in this role if you are  - A motivated self-starter who can establish a course of action for self and others and drive project objectives to completion - Excellent at communication, including an ability to present information clearly and concisely in writing or verbally - Passionate about learning new skills and technologies - An analytical thinker with ability to proactively identify problems, gather information and set course of action - An interest in Natural Language Processing, Machine Learning, Artificial Intelligence, or other related fields   Note: Candidates must be willing to work onsite. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines   If this resonates with you, or if you feel like you would excel in the role, apply now!    About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-Onsite  
ID
2022-6394
City
Cavite
Job Locations US
Posted Date 1 month ago(8/22/2022 4:06 AM)
PROJECT INFORMATION:   Mayan Kennedy DC is an onsite data collection project wherein Project Supervisors/Support will engage with gathering participants to type on a phone to assist with the mobile phone keyboard abilities.   DETAILED JOB RESPONSIBILITIES:   The Project Support is responsible for executing data collection projects using Appen’s data collection systems, software, and equipment. The Project Manager will instruct Project Support based on project-specific needs and supervise the data collection, such as maintaining trackers, overseeing participants in sessions, handling all equipment, and more.   REQUIRED QUALIFICATIONS AND EXPERIENCE: - Computer literate and able to pick up new tools and systems quickly and with accuracy - Service orientated approach - Demonstrated time management and organizational skills - Attention to detail - Commitment to quality (being able to follow quality management processes)   SKILLS: - Experience with iOS devices - Good interpersonal skills (ideally customer service background) - Good verbal and written communication skills - Pleasant demeanour - Comfortable in using mobile applications - Ability to follow instructions - Attention to detail - Punctual - Tolerance for repetitive tasks - Excel/Google Sheet (spreadsheets in general) knowledge     We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally    
ID
2022-6392
Job Locations PH-Cavite
Posted Date 3 weeks ago(9/7/2022 5:15 PM)
UX DESIGNER   Position Summary The Appen UX Team is looking for a seasoned UX Designer. Ideally, you'll be someone with B2B SaaS experience in the realm of UX, Interaction and Visual Design. In this role, you'll be utilizing your Design Thinking skills to help deliver the best possible UX & UI for the Appen Platform. You'll join an Agile product development process and work with cross-functional teams to design, build, document and roll out products to help fulfil Appen's vision to be the #1 Data for AI lifecycle company.   Responsibilities - Enact Appen’s corporate commitment to Ease of Use across a broad range of web and mobile interfaces - Create storyboards, wireframes, and prototypes to design intuitive, user-friendly interfaces - Collaborate with other UX team members to apply your Design Thinking skills effectively to arrive on a MVP value proposition on each project while making design decisions that improve Appen’s greater system - Communicate and present Interaction Design ideas with your low or high-fidelity prototypes in UX workshops with Product Managers, Scrum Leads, and Engineers, resulting in an efficient implementation strategy for our most cutting-edge innovations - Exercise your ability to think and document user-stories in detail (or in a prototype), and work closely with Application Engineers to ensure they’re implemented as designed to deliver an implementation of the highest quality possible for Appen’s customers - Remain current on UX/UI trends, patterns, and techniques, and suggest new approaches and methods as necessary    Required Knowledge, Skills and Abilities - 2 years of UX industry experience - Experience designing for Business Users of sophisticated web applications - Track record of up levelling an existing web application’s Interaction & Visual Design - A portfolio submission demonstrating the accomplishments above - Awareness of WCAG accessibility - Experience designing with and for a Design System, and product localization - Competence in user research, with the ability to form data-driven insights to aid the Design Thinking process - Industry experience with agile methodology   Note: Candidates must be willing to do HYBRID set-up. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines    If this resonates with you, or if you feel like you would excel in the role, apply now!    About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-Hybrid
ID
2022-6390
City
Cavite
Job Locations PH-Cavite | PH-Remote
Posted Date 6 days ago(9/19/2022 5:08 PM)
PROJECT ENGINEER  Location: Hybrid     Position Summary You will work very close with project managers to make sure projects can be delivered in time with technical support. You will also work very close with product engineers to generalize project support requirements and build them into product. You will learn how high quality AI training data is baked.   Responsibilities - You will write Python/Shell scripts to do text/image/audio/video data cleaning, data processing and reporting. - You will interact with different data storage solution(like AWS S3) for large volume of data transformation.    Required Knowledge, Skills and Abilities - Bachelor or Master's degree majoring in Computer Science, Software OR related job experience - 3+ years experiencing in CS or related background - Proficient in Python - Knowledge about python libs like multiprocessing, subprocess, csv, json, requests or similar REST API lib are needed - Quick learner and enthusiasm to new things - Responsive and result-driven - Great English oral communication   Desired Qualifications and Experience - Familiar with Pandas / Shell / PostgreSQL is a big plus - Experience in international company is an advantage   Note: Candidates must be willing to work onsite. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines    If this resonates with you, or if you feel like you would excel in the role, apply now!    About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-Hybrid
ID
2022-6386
City
Cavite
Job Locations PH-Cavite
Posted Date 2 weeks ago(9/14/2022 10:41 PM)
ASSOCIATE DATA COLLECTION SPECIALIST   Position Summary Associate Data Collection Specialist is responsible for executing data collection projects using Appen’s data collection systems, software and equipment. Associate Data Collection Specialist customizes participant instructions based on project-specific needs, assigns tasks to participants, communicates with participants, monitors throughput, performs and manages quality assurance, schedules payments and supervises project-specific staff if required. Associate Data Collection Specialist works collaboratively with Data Collection Specialists, Solution Architects, Project Managers and other Specialists to meet project and client requirements.    Responsibilities - Project Management - Use Appen’s crowd management and data collection tools to execute data collection projects of different types (collecting audio recordings, images, videos…) - Deliver to project objectives within project scope, timeline and budget - Communicate with all stakeholders in a timely, clear and concise manner - Adapt to changing project needs and expectations - Be a proactive team member, contributing solutions and helping others as necessary - Communication - - Send emails to a large audience to encourage people to do our project (examples: record their voices, send videos,…) - Create and continuously improve the projects’ guidelines of your projects to ensure participants do the task according to our client’s requirements - Set up payments for data collection participants - Respond to participant individual queries - Create FAQ’s to reply to the most common questions asked by our projects’ participants - Follow strict confidentiality protocol regulating the handling of project and participant details and other sensitive information - Data analyses - Maintain project trackers, monitor key project metrics and provide project reports as required - Analyze project performance and take appropriate actions (with guidance from Data Collection Specialist or Project Manager)  Required Knowledge, Skills and Abilities - Proficient and experienced in using Excel daily (create basic formulas and pivot tables) - Knowledge of Microsoft Office tools - Word, PowerPoint and Outlook - Ability to pick up new tools and systems quickly and with accuracy - Proficiency in English, with excellent oral and written communication skills - Able to communicate in other languages is a bonus (especially written communication). We are looking for the following languages: Portuguese, German, Dutch, French, Italian, Spanish, Danish, Swedish, Norwegian, Finnish, Hebrew, Korean, Vietnamese, Polish and Turkish  Desired Qualifications and Experience - Experience in creating and sending mass communication to an international audience/creating marketing content/newsletter - 1-2 year of project management experience in a metric-driven setting working in a production, operation, or call center environment is desired - Customer service experience would be ideal (help desk / call center) - Experience with stakeholder management in a commercial project-based environment  - Demonstrated time management and organizational skills with attention to details  - Commitment to quality (being able to follow processes and contribute to their improvements) - Agility and a service orientated approach - BS or BA degree from an accredited university or equivalent work experience preferred Note: Candidates must be willing to work onsite. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines    If this resonates with you, or if you feel like you would excel in the role, apply now!    About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI - Onsite  
ID
2022-6384
City
Cavite
Job Locations PH-Cavite
Posted Date 2 weeks ago(9/14/2022 10:42 PM)
ASSOCIATE DATA COLLECTION SPECIALIST   Position Summary Associate Data Collection Specialist is responsible for executing data collection projects using Appen’s data collection systems, software and equipment. Associate Data Collection Specialist customizes participant instructions based on project-specific needs, assigns tasks to participants, communicates with participants, monitors throughput, performs and manages quality assurance, schedules payments and supervises project-specific staff if required. Associate Data Collection Specialist works collaboratively with Data Collection Specialists, Solution Architects, Project Managers and other Specialists to meet project and client requirements.    Responsibilities - Project Management - Use Appen’s crowd management and data collection tools to execute data collection projects of different types (collecting audio recordings, images, videos…) - Deliver to project objectives within project scope, timeline and budget - Communicate with all stakeholders in a timely, clear and concise manner - Adapt to changing project needs and expectations - Be a proactive team member, contributing solutions and helping others as necessary - Communication - - Send emails to a large audience to encourage people to do our project (examples: record their voices, send videos,…) - Create and continuously improve the projects’ guidelines of your projects to ensure participants do the task according to our client’s requirements - Set up payments for data collection participants - Respond to participant individual queries - Create FAQ’s to reply to the most common questions asked by our projects’ participants - Follow strict confidentiality protocol regulating the handling of project and participant details and other sensitive information - Data analyses - Maintain project trackers, monitor key project metrics and provide project reports as required - Analyze project performance and take appropriate actions (with guidance from Data Collection Specialist or Project Manager)  Required Knowledge, Skills and Abilities - Proficient and experienced in using Excel daily (create basic formulas and pivot tables) - Knowledge of Microsoft Office tools - Word, PowerPoint and Outlook - Ability to pick up new tools and systems quickly and with accuracy - Proficiency in English, with excellent oral and written communication skills - Able to communicate in other languages is a bonus (especially written communication). We are looking for the following languages: Portuguese, German, Dutch, French, Italian, Spanish, Danish, Swedish, Norwegian, Finnish, Hebrew, Korean, Vietnamese, Polish and Turkish  Desired Qualifications and Experience - Experience in creating and sending mass communication to an international audience/creating marketing content/newsletter - 1-2 year of project management experience in a metric-driven setting working in a production, operation, or call center environment is desired - Customer service experience would be ideal (help desk / call center) - Experience with stakeholder management in a commercial project-based environment  - Demonstrated time management and organizational skills with attention to details  - Commitment to quality (being able to follow processes and contribute to their improvements) - Agility and a service orientated approach - BS or BA degree from an accredited university or equivalent work experience preferred Note: Candidates must be willing to work onsite. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines    If this resonates with you, or if you feel like you would excel in the role, apply now!    About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI - Onsite  
ID
2022-6382
City
Cavite
Job Locations AU-Chatswood | AU-Remote
Posted Date 3 weeks ago(9/7/2022 5:08 PM)
ASSOCIATE DATA COLLECTION SPECIALIST     - Position Summary Associate Data Collection Specialist is responsible for executing data collection projects using Appen’s data collection systems, software and equipment. Associate Data Collection Specialist customizes participant instructions based on project-specific needs, assigns tasks to participants, communicates with participants, monitors throughput, performs and manages quality assurance and schedules payments. Associate Data Collection Specialist works collaboratively with Data Collection Specialists, Project Managers and other Specialists to meet project and client requirements.   - Responsibilities - Project Management - Use Appen’s crowd management and data collection tools to execute data collection projects of different types (collecting audio recordings, images, videos…) - Deliver to project objectives within project scope, timeline and budget - Communicate with all stakeholders in a timely, clear and concise manner - Adapt to changing project needs and expectations - Be a proactive team member, contributing solutions and helping others as necessary   - Communication - Send emails to a large audience to encourage people to do our project (examples: record their voices, send videos,…) - Create and continuously improve the projects’ guidelines of your projects to ensure participants do the task according to our client’s requirements - Set up payments for data collection participants - Respond to participant individual queries - Create FAQ’s to reply to the most common questions asked by our projects’ participants - Follow strict confidentiality protocol regulating the handling of project and participant details and other sensitive information   - Data analyses - Maintain project trackers, monitor key project metrics and provide project reports as required - Analyze project performance and take appropriate actions (with guidance from Data Collection Specialist or Project Manager)     - Qualifications and Experience - Experience in creating and sending mass communication to an international audience/creating marketing content/newsletter - 1-2 year of project management experience in a metric-driven setting working in a production, operation, or call center environment is desired - Customer service experience would be ideal (help desk / call center) - Experience with stakeholder management in a commercial project-based environment  - Demonstrated time management and organizational skills with attention to details  - Commitment to quality (being able to follow processes and contribute to their improvements) - Agility and a service orientated approach - BS or BA degree from an accredited university or equivalent work experience preferred   - Required Knowledge, Skills and Abilities - Proficient and experienced in using Excel daily (create basic formulas and pivot tables) - Knowledge of Microsoft Office tools - Word, PowerPoint and Outlook - Ability to pick up new tools and systems quickly and with accuracy - Proficiency in English, with excellent oral and written communication skills - Able to communicate in other languages is a bonus (especially written communication). We are looking for the following languages: Portuguese, German, Dutch, French, Italian, Spanish, Danish, Swedish, Norwegian, Finnish, Hebrew, Korean, Vietnamese, Polish and Turkish   If this resonates with you, or if you feel like you would excel in the role, apply now!           About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-Remote 
ID
2022-6380
City
Chatswood
Job Locations US-Remote
Posted Date 3 weeks ago(9/7/2022 5:17 PM)
Solutions Architect (Presales) - POI Data     Location: Remote     Description   Quadrant is a global leader in location data and technology. Our newest product, Geolancer, is set to revolutionize how companies collect and verify accurate data from the real-world to drive their products and services. From ride-hailing companies including Grab, GoJek or Uber, to e-commerce titans including Amazon, Lazada and Shopee to logistics firms including Ninja Van and DHL, having up-to-date point of interest data, as well as additional metadata, with accurate latitude and longitude information can make or break a business. The Solutions Architect will be responsible for coordinating closely with sales, customer success, product, and engineering teams to educate clients on our offering, and ensure Quadrant successfully delivers our solutions to our clients. Additionally, you will be creatively architecting and assembling our DaaS solution for different use cases and business problems, handling technical workflows and inquiries, and communicating clearly with clients while fluidly coordinating internal stakeholders and processes.   Responsibilities - Understand client business problems and Quadrant products to suggest the best technical solutions. - Design and deliver new workflows, tests, and POCs for clients, and make recommendations for new use cases. - Partner with commercial, business development, and customer success teams to represent the technical arm of relationship selling. - Partner with Product and Engineering teams to to ideate, develop, and build new solutions. - Develop deep relationships with the client’s technical and engineering, and leadership teams. - Define features, requirements, phases and solution requirements providing specifications according to which the solution is defined, managed, and delivered for the client delivery team based on client requirements. - Document in customer business objectives, workflow diagrams and success criteria within our knowledge base. - Participate in the creation and delivery of customer facing presentations (QBRs, Pitches, etc.). - Conduct / participate in opportunity pre & post mortems, assisting with documentation.  Requirements - Excellent analytical and problem-solving ability to unblock customers from business and technical issues. - Strong leadership skills to advocate cross functionally on behalf of customers. - Thrives in dynamic work environments where every day is different and creating solutions to satisfy client demand. - Strong communication and relationship management skills, with the ability to effectively navigate organizations and create champions for Quadrant. - Collaborative, motivated to learn new things, and passionate about exceeding client expectations. - Experience managing customers both large and small and knowing how and why to manage them differently. - Great communication skills internally and externally. Prompt response and action when needed, people rarely need to follow up with you. Qualifications - 3-5 years experience in an external client-facing role (e.g. consulting, finance, sales, etc.), great EQ is essential. - Hands on experience in working with SQL - Experience in working with Amazon Web Services (RDS, Athena, DynamoDB) - Experience in working with PowerBI is a plus - Ability to work in ambiguous environments with little direction. - Technical experience with analytical tools, methodologies and design. - Willingness and desire to learn and adopt new skills - both technical and non-technical - in order to craft and deliver the best solutions. - Fluency in English is required. Fluency in another language is a plus. Benefits - Competitive Compensation Package - including base and commission - Work From Anywhere - Great Opportunity for Personal and Professional Development - You will have the opportunity to work internationally, with an international team, and international clients - You will work on solving problems Data-as a service environment - You will have the great opportunity to work in a high growth start-up culture - You will get the opportunity to work with the top 8 of 10 tech companies in the US       About Appen     Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.     #li-remote  
ID
2022-6378
City
Remote
Job Locations US-Remote
Posted Date 3 weeks ago(9/7/2022 5:17 PM)
Global Account Manager       Location: Remote     Description   Quadrant is a global leader in location data and technology. Our newest product, Geolancer, is set to revolutionize how companies collect and verify accurate data from the real-world to drive their products and services.   Having up-to-date point of interest data, as well as additional metadata, with accurate latitude and longitude information can make or break a business. In your role, you will be selling real-world data solutions into the largest tech companies in the world, including the big 5 tech giants (FAANG). The Global Account Manager (GAC) is responsible for building strong partnerships, drive the adoption and usage of Geolancer to collect and verify data, and ensure each customer derives ROI from the data. In essence, the GAC should act as the ‘CEO’ of their accounts and are responsible for all Quadrant revenues and opportunities relating to those accounts. Additionally, the CSM will work with internal teams and across levels to maximize the value that Geolancer can deliver to their clients. Finally, the GAC is a revenue contributor role with an assigned quota for new business, upsell, and renewal opportunities.   Responsibilities - Account and responsible for the growth and profitability of their businesses. - Be responsible for winning new business by driving awareness, building relationships, discovering customers’ needs/problems and positioning Quadrant across their business units. - For current clients, be responsible for all revenue, renewal, variable spending, overage spending, and developing client case studies and whitepapers. - Work with internal teams to and manage customer communications to keep all deliverables on track. - Anticipate and address issues and risks that may arise and find solutions that exceed customer expectations. - Ensure customer retention by working with the customer to understand, measure, and consistently deliver high ROI. - Maximize customer value by identify and closing on up-sell and cross-sell opportunities and driving revenue. - Continue to add value through relationship building, networking, customer advocacy, orchestrating and leading Quarterly Business Reviews, etc. - Own relationship building, discovery, deal formulation, networking, and diligently tracking towards a revenue / bookings based target (quota). Requirements - Ability to advocate and sell new ideas and solutions to leadership and key stakeholders within the organization. - Excellent analytical and problem-solving ability to unblock customers from business and technical issues. - Thrives in dynamic work environments where every day is different and creating solutions to satisfy client demand. - Strong communication and relationship management skills, with the ability to effectively navigate organizations and create champions for Quadrant. - Collaborative, motivated to learn new things, and passionate about exceeding client expectations. - Experience managing customers both large and small and knowing how and why to manage them differently.  Qualifications - A minimum of 5 years’ Enterprise selling experience in a quota carrying role selling into the top 5 global tech giants (FAANG). - Exceptional presentation and communications skills are required. - Able to work independently and self sufficiently, needing little management, only coaching and mentorship. - Willingness and desire to learn and adopt new skills - both technical and non-technical - in order to craft and deliver the best solutions. - In depth knowledge of how large Tech firms are structured and organized, and how they operate internally. - Fluency in English is required. Fluency in another language is a plus. - Experience with HubSpot is a plus.  Benefits - Be a part of a global and multicultural environment. - Work with an ambitious and growing startup team. - Direct interaction with multiple teams and experts. - Organized knowledge management and processes usually not found in most startups. - Personal learning and development opportunities and support. - Work From Anywhere(Remote work) - Great Opportunity for Personal and Professional Development - You will have the opportunity to work internationally, with an international team, and international clients - You will have the chance to work on solving problems in Data-as-a-Service and AI sectors - You will have the great opportunity to work in a high growth start-up culture - You will get the opportunity to work with the top 8 of 10 tech companies in the US     About Appen     Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.     #li-remote
ID
2022-6377
City
Remote
Job Locations US-Remote
Posted Date 3 weeks ago(9/7/2022 5:18 PM)
Enterprise Account Executive     Location: Remote     Description   Quadrant is a global leader in mobile location data, POI data, and corresponding compliance services. Our data is verified, trustworthy, and ready to use, allowing businesses, organizations, and innovators to build tailored solutions for a myriad of real-world problems. Since September 2021, we are part of Appen, the global leader in AI training data that helps build and improve the world’s most innovative AI systems.     Job Description We are seeking a qualified data-savvy sales professional who understands how various industries buy, integrate, and leverage data. As an Enterprise Account Executive, you should be familiar with selling data products, services, and solutions. You must have demonstrable experience in efficiently and effectively driving each step of the entire sales process from outreach, qualification, evaluation, through close. You will be responsible for closing new clients as well as managing your own book of business. You will also be working closely with our SDRs and marketing team to help you generate new leads to fill your pipeline. You must become an expert on mobility data, how it is utilized, and the insights it can provide. This role can be remote. The individual selected will report to our US-based GM Data and work across departments with the engineering, product, science teams, and various support personnel.     Objectives of the Role - Represent Quadrant data products and services, beginning with a deep and comprehensive understanding and then following with appropriate research to identify how our solutions best meet prospect and client needs - Prospect and sell raw location data and solutions to companies within advertising, finance, research, real estate, transportation, and other appropriate sectors - Provide consultative guidance and educate customers as to how location data can help them build better products and make better business decisions - Forecast, track, and report on sales performance to ensure a comprehensive understanding of key drivers - Achieve weekly, monthly, and quarterly objectives through the successful implementation of sales strategies and tactics   Primary Responsibilities - Achieve sales targets - Generate leads, build client relationships, and achieve revenue goals - Plan and organize daily schedule to support existing clients and outreach to potential targets - Build processes and playbooks to shorten and optimize the sales cycle - Speak to clients, handle inquiries, give presentations, attend online events - Develop and execute sales strategy to capture market share for raw location data solution - Lead strategic planning for territory and provide feedback on account strategies and tactics - Engage, negotiate, and close agreements with location data end-use partners   Requirements - Track record of successful work experience in business development and sales - Experience in data sales is an asset - Proactive problem solver with experience launching and selling new products and solutions - Proven ability to develop business relationships and close deals - Strong interpersonal skills with the ability to build relationships internally and externally - Strong communication, presentation, and sales skills - Ability to negotiate and maintain networking relationships - Motivated, self-starter, self-reliant and ambitious - Strong project management skills with attention to detail - Comfortable in a start-up company work environment - Essential that the representative be personable and professional Skills and Qualifications - Prospecting skills - Excellent written and oral communication skills - Time management and organizational skills - Setting and achieving goals - Developing and maintaining client relationships - Proficiency with sales management software and CRM - Proficient in Word, Excel, PowerPoint - Video presentation skills - Self-confidence - Personable - Listening and problem resolution - Attention to detail - Motivation for sales Preferred Experience - 3+ years’ experience in a direct sales role with data products or a similar company - Track record of success in working with clients - Ability to balance persuasion with professionalism - Strategic thinker who can evangelize and sell products that may be new to clients - Strong technical understanding and enjoys sell Benefits - Be a part of a global and multicultural environment. - Work with an ambitious and growing startup team. - Direct interaction with multiple teams and experts. - Organized knowledge management and processes usually not found in most startups. - Personal learning and development opportunities and support. - Work From Anywhere (Remote work) - Great Opportunity for Personal and Professional Development - You will have the opportunity to work internationally, with an international team, and international clients - You will have the chance to work on solving problems in Data-as-a-Service and AI sectors - You will have the great opportunity to work in a high growth start-up culture - You will get the opportunity to work with the top companies in the US       About Appen     Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.     #li-remote  
ID
2022-6376
City
Remote
Job Locations US-Remote
Posted Date 3 weeks ago(9/7/2022 5:13 PM)
  PROJECT MANAGER (Contract with possible conversion to Full time)                                                              About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   Position Summary   Appen’s Project Manager (PM) is responsible for coordinating teams of specialists, linguists and project resources including independent contractors (ICs) towards customer project delivery while simultaneously handling key stakeholder relationships. The PM works collaboratively with a cross-functional team to meet all client and project requirements.   Responsibilities   The role includes but is not limited to the following duties and responsibilities: - Delivery to project objectives within project scope, timeline and budget - Build strong client relationships to increase client satisfaction and revenue opportunities - Develop and execute delivery and quality management plans to support a project end-to-end - Provide regular project status reporting and in-depth analysis - Drive continuous project improvements and efficiencies - Coordinate and collaborate with project team members in a matrix environment - Communicate with all stakeholders in a timely, clear, and concise manner across multiple time zones - Manage risks and issues and undertake recovery actions as necessary - Prepare and implement project plans, prepare reports and project-related materials - Solicit and use input and feedback from stakeholders to help drive efficiencies and improve quality plans - Participate in the training and mentoring of new and existing Appen staff - Participate in program improvements, initiatives, and committee work as assigned - Lead client meetings to establish and grow client relationships - Travel as needed for on-site projects (10-20%)  Minimum Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience - 3 to 5 years of managing complex projects - Client facing or relationship management experience - Proficient in English – excellent oral and written communication skills - Advanced Excel skills  Desired Qualifications and Experience - Exposure to speech technology, market research, or a machine-learning related field - Experience working with crowdsourcing platforms involving complex demographic requirements  You will succeed in this role if you are - A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Able to deal calmly and professionally with ambiguous information while leading in an environment of constant change - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-Remote 
ID
2022-6369
City
Remote
Job Locations PH-Cavite
Posted Date 1 month ago(8/11/2022 5:10 AM)
Project Information:   Audio Transcription & Annotation project.   Responsibilities: - Listen to the audio, cut out the segments, label and transcribe the audio according to the guidelines. - Finishing the KPI set up by project, and also guaranteeing the quality performance - All working need to reach 95% accuracy Required Knowledge, Skills and Abilities - English Fluent - Good listening and transcription ability; - Familiar with computer operation and basic use of office software  Qualifications and Experience - College degree, has English transcription working experience - Careful and careful, strong learning ability, correct attitude, positive work; - Experience in transcription project is a must. Note: Candidates must be willing to work onsite. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines #LI-onsite   If this resonates with you, or if you feel like you would excel in the role, apply now!    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally    
ID
2022-6368
City
Cavite