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Job Locations GB-Remote
Posted Date 1 week ago(10/18/2021 6:03 AM)
                                                             SALES TRAINER                                                    (THIS IS A PART-TIME ROLE)        Position Summary   We are looking for a Sales Trainer with outstanding written, verbal, and interpersonal communication skills. The Sales Trainer is responsible for developing the knowledge and skills of Appen. They ensure that a company has a workforce that can meet its current and future business objectives and deliver quality products and services that meet customer needs. By developing skills and helping individuals reach their potential, the Sales Trainer will help to build employee satisfaction, making it easier for companies to attract and retain a quality workforce.     Responsibilities: - Design programs using techniques such as classroom learning, demonstrations, one-on-one training, or online learning. - Schedule training sessions to minimize disruption to normal working, while ensuring that employees achieve the levels of skill necessary for their jobs. - Willing to learn new systems in a fast-paced environment (Lectora, Camtasia, Cornerstone) - Evaluate the outcomes of training sessions and achievements. - Monitor training costs against budgets and ensure they make the most efficient use of company resources. - Track and compile collected data - Conceptualize training materials based on data and research - Communicate training needs and online resources - Create training strategies, initiatives, and materials - Test and review created materials - Maintain a database of all training materials - Instruct employee training and onboarding - Conduct training through new materials - Review employee performance and learning   Required Knowledge, Skills and Abilities: - Strong working knowledge of Salesforce platform - Ideally, experience working in SAAS, product-led sales, or technology sales Qualifications and Experience: - 1-2 years of experience in training - Experience working with GTM teams - Knowledge of Instructional Design and online courseware is desirable     About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5567
City
Remote
Job Locations US-Remote | US-WA-Seattle
Posted Date 2 weeks ago(10/13/2021 1:34 PM)
Instructional Designer/Facilitator (AI/ML Company)       Position Summary The Instructional Designer is responsible for developing, documenting, and delivering web, ecommerce and social media evaluation training materials used in the onboarding of independent consultants. This position specializes in the creation of instructionally sound curriculum and adult learning technical content in support of computer-based training. In addition, portions of this role will also include virtual or in-person delivery of material. The role would be a 60/40 split of content creation to facilitation. The team also serves as the center for Diversity & Inclusion.   Responsibilities: - Development of learning resources, creating and retooling of courses and course segments for computer-based delivery methods. - Develop and administer practice and/or qualifying exams for onboarding training material. - Collaborate with Qualification Manager, PMs and SMEs on all projects. - Support and mentor directors, managers, and other leaders on best practices of adult learning methods suited for onboarding training development. - Monitor success of consultants and adjust training program as needed. - Continuously reviewing department material and processes for areas of improvement. - Deliver and facilitate courses for the   Required Knowledge, Skills and Abilities: - Should be familiar with curriculum development, online learning and instruction, theories of adult learning such as able to independently develop courses for both internal and external audiences. - Must be able to assist in taking a project from conception to final design utilizing multimedia technology and authoring tools. - Responsible for conveying a consistent brand image that attracts customers/clients using a variety of learning resources (print, graphics, audio, video, animation) - Proficient in MS Office, SharePoint, Articulate (or similar), and competent learning an LMS. - Able to quickly learn company technology and products. - Desire to continuously learn new features of development tools and software. - Knowledge of Learning Management systems and new LMS training for employees. - Strong technical writing, editing and proofreading skills. - Ability to prioritize, schedule and meet deadlines. - Ability to work in a fast-paced, dynamic environment. - Work both independently and within a team. - Ability to understand and communicate concepts quickly and accurately. - Ensure that all information is consistent, easy to understand, and well organized. - Proofread and edit own work and work of others to improve quality, readability, consistency, and effectiveness of documentation. - High attention to detail and demonstrated time management/organizational skills. - Excellent analytical skills including ability to proactively identify problem, gather information and set course of action. - Able to establish productive, co-operative relationships and demonstrate excellent conflict resolution skills. - Demonstrated ability to understand the big picture and use sound judgment to reach decisions while demonstrating sensitivity for all parties and issues. - Innovative thinker that drives the development and implementation of new ideas; unafraid of taking risks to accomplish goals. - Must be an attentive and careful listener and respond appropriately to others. - Must have a desire for professional development, learning of new skills, etc. - We at Appen look for individuals who embody our core values: performance, honesty, humility, and grit. At Appen, we embrace and strive purposefully with our core values in mind throughout every aspect of our work and expect our employees to meet and exceed these standards. If this resonates with your work ethic and style, we encourage you to apply for this Appen position.   Qualifications and Experience: - Bachelor’s degree or equivalent work experience in related fields. - 3+ years of curriculum design utilizing PowerPoint, Creative Cloud or similar, Articulate 360 or similar, eLearning modules, online learning modules. - 3+ years of experience presenting/teaching/training personnel or equivalent experience. - Expert-level experience with Microsoft Office Suite of products including Excel, PowerPoint, and SharePoint   About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5564
City
Remote
Job Locations US-Remote | US-WA-Seattle
Posted Date 2 weeks ago(10/13/2021 1:15 PM)
                                                             SALES TRAINER                                                    (THIS IS A PART-TIME ROLE)        Position Summary   We are looking for a Sales Trainer with outstanding written, verbal, and interpersonal communication skills. The Sales Trainer is responsible for developing the knowledge and skills of Appen. They ensure that a company has a workforce that can meet its current and future business objectives and deliver quality products and services that meet customer needs. By developing skills and helping individuals reach their potential, the Sales Trainer will help to build employee satisfaction, making it easier for companies to attract and retain a quality workforce.     Responsibilities: - Design programs using techniques such as classroom learning, demonstrations, one-on-one training, or online learning. - Schedule training sessions to minimize disruption to normal working, while ensuring that employees achieve the levels of skill necessary for their jobs. - Willing to learn new systems in a fast-paced environment (Lectora, Camtasia, Cornerstone) - Evaluate the outcomes of training sessions and achievements. - Monitor training costs against budgets and ensure they make the most efficient use of company resources. - Track and compile collected data - Conceptualize training materials based on data and research - Communicate training needs and online resources - Create training strategies, initiatives, and materials - Test and review created materials - Maintain a database of all training materials - Instruct employee training and onboarding - Conduct training through new materials - Review employee performance and learning   Required Knowledge, Skills and Abilities: - Strong working knowledge of Salesforce platform - Ideally, experience working in SAAS, product-led sales, or technology sales Qualifications and Experience: - 1-2 years of experience in training - Experience working with GTM teams - Knowledge of Instructional Design and online courseware is desirable     About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5563
City
Remote
Job Locations US-CA-Sunnyvale
Posted Date 2 weeks ago(10/13/2021 12:16 PM)
Appen is the world's leading innovative technology company, providing high-quality language and data services for machine learning and artificial intelligence. Appen is headquartered in Sydney, Australia, and has subsidiaries in the United States, United Kingdom, Philippines, and China. Appen has more than 20 years of experience in collecting and processing a variety of data, including data types such as speech, text, and images, etc. Appen has a pool of more than 1 million prequalified crowd resources around the world able to provide data collection and processing services in more than 180 languages. Appen’s clients include global leaders in high-tech, automotive, e-commerce, etc. and governments to help them develop and improve products and technologies based on natural language understanding and machine learning. Appen is listed on the Australian Stock Exchange with stock code: APX    About this role Artificial Intelligence is transforming the world in almost every industry. Everyone knows only good training data can produce the best machine learning solutions. However, creating training data with high quality in a scalable way is very challenging, and very few companies can do it. The whole AI world is starving for great training data. Appen is the market lead in training data generation field for more than 22 years and generates all kinds of training data like content relevance, image & video, text, and audio, as well as data capturing.    Appen Tech team is solving the AI data problem by combining the power of humans and technology. This world-class and exciting engineering position awaits a qualified candidate, who will join Appen’s data science team.    We are seeking a summer intern with hands-on expertise in computer vision, software development, and machine learning to build AI solutions to improve millions of annotators' efficiency at scale.  You get the opportunity to work with our global tech team from Shanghai, Silicon Valley, and Sydney. It is a leading data company with a start-up culture. And we only want people who want to make a huge impact on the AI world instead of just a job!    Responsibilities:  - Develop computer vision algorithms for automating manual annotation tasks, which include image/video/Lidar object detection, segmentation, and tracking, and many more use cases.  - Work with the teams to build human-in-the-loop AI/ML solutions in the computer vision domain to improve annotation efficiency and quality.    Skills and Experience:  - Current Ph.D. student in Computer Science, Statistics, Mathematics, or equivalent.  - Hands-on experience with software development, and data processing pipelines,  - Familiar with Python, or other programming languages. Experience in PyTorch or Tensorflow.   - Solid understanding of various deep learning and machine learning algorithms  - Good communications skills, both verbal and written in English  - Remote sensing experience preferred - Multiple object tracking experience preferred   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role.       
ID
2021-5562
City
Sunnyvale
Job Locations US-Remote | US-WA-Seattle
Posted Date 2 weeks ago(10/12/2021 4:11 PM)
 DIRECTOR, GLOBAL RECRUITING     Position Summary The Global Recruiting Director is responsible for overseeing strategy and daily operations for a team of recruiting managers, recruiters and onboarding SMEs for the Global Business Unit. The Recruiting Director coordinates activities and strategy between the Delivery Operations teams and the larger recruiting organization. The Director orchestrates a team of Managers in the performance of their duties including but not limited to sourcing, recruiting, driving operational and platform improvements, ramping new projects, process development, report and data management, strategic planning, training, and team mentoring.   Responsibilities The role includes but is not limited to the following duties and responsibilities: - Driving recruiting strategy for all projects and task types. Understand customer needs and drive recruiting strategy through crowd availability and activity data - Keep the crowd active. An active crowd is a happy and healthy crowd. - Understanding global pay structures and markets. - Strategies on branding and creative sourcing to crowd members, tapping all channels - Handling of applicant activation queries and required characteristics to meet customer demands. - Design and update new recruiting procedures - Supervise the recruiting team and report on its performance - Innovate, drive and report on recruiting metrics (Roster fills, costs, availability) - Recommend ways to improve the crowd experience and crowd employer brand - Coordinate with department managers to forecast future hiring needs Qualifications and Experience - At least 5 years sourcing, recruiting experience and 3 years managing a recruitment team - Experiences as a Recruiting Manager, or Recruitment Consultant - Knowledge of labor laws and exposure to Global Recruiting strategies - Strong leadership and team management skills - Ability to make sound decisions quickly and efficiently - Experience with the use of tracking software and databases - Knowledge of social media and professional networks - Able to communicate effectively, both verbally and in writing - Ability to prioritize and manage time efficiently   About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5561
City
Remote
Job Locations PH-Cavite
Posted Date 10 hours ago(10/27/2021 6:29 AM)
Position Summary Reporting to the Group Finance Manager, the purpose of this position is to oversee and take ownership of the daily operations of the Group finance functions located in the Philippines (currently Transactional Accounting, Accounts Payable, and Customer Contracts & Billing).   Responsibilities - Overall responsibility and accountability for Group accounting functions operating in Cavite, currently: - Accounts Payable - Transaction Accounting - Customer Contracts, cash collections & Billing - Dotted line Crowd Payments, Payroll - Tasks associated with month end close - Ensure work is distributed fairly, and team objectives are consistently achieved, including month-end processes and deadlines, including completion of account certifications. - Ensure day-to-day compliance of Group policies and procedures. - Escalation point of contact when team members and/or stakeholders require assistance to resolve issues. - Stand in for team members’ responsibilities in their absence. - Provide mentoring and training to both direct and indirect reports. - Work closely with the Group Finance Manager with respect to process improvements and systems enhancement initiatives. - Be a leader and champion for the local finance function. - Financial accounting tasks as directed by the Group Finance Manager. Tasks include (but not limited to) reviewing/posting journals, calculating accruals & provisions, certain balance sheet reconciliations. - Liaise with external Auditors in relation to the annual audit and half year review. - Assist with the preparation and lodgement of local statutory direct and indirect taxation requirements. - Liaise with external Banking contacts where required. - Ad hoc tasks as directed by the Group Finance Manager or Vice President, Finance.    Required Knowledge, Skills and Abilities - Ability to work in a fast-paced, deadline-driven culture - Be someone who takes initiative and recognises the needs of the role both within and outside of the job specifications and take steps to achieve the best outcome - Ability to work effectively in a virtual environment - Ability to work as part of a team as well as independently - Able to respond quickly and positively to new or changed initiatives - Excellent interpersonal communication skills, including active listening - Flexible, independent, calm and self-motivated    Qualifications and Experience - Excellent written and spoken Business English - Degree in Accountancy, Business, Commerce or related field - 8+ years’ experience - Experience leading a team - Experience using large ERP Systems (Workday advantageous) - Experience working in a multinational company and communicating with colleagues and others around the globe - Intermediate proficiency in Microsoft Excel - Intermediate proficiency in Microsoft Word and Microsoft Outlook - Excellent attention to detail, ability to prioritise and consistently meet deadlines   If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.    
ID
2021-5560
City
Cavite
Job Locations PH-Cavite
Posted Date 2 weeks ago(10/11/2021 2:38 AM)
We are currently seeking for a Taiwanese Mandarin speaking Transcribers who can accurately transcribe short audios (utterances) of Taiwan Mandarin in accordance with the project’s set guidelines.   Project Requirements & Qualifications: - Bilingual native or near native speaker of Taiwan Mandarin. - Available for full time work at Cavite office. - Able to type at least 30 words per minute or more. - Detail oriented and comfortable with online research pages to verify information contained within the audio. - Preferably with previous transcription experience (highly advantageous but not compulsory) If this resonates with you, or if you feel like you would excel in the role, apply now! -   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.
ID
2021-5559
City
Cavite
Job Locations PH-Cavite
Posted Date 5 days ago(10/22/2021 8:44 AM)
Position Summary The Associate Project Manager is responsible for monitoring and driving key performance metrics for a roster or group of independent contractors doing search, social media and/or eCommerce relevance ranking and content annotation. The Associate Project Manager works collaboratively with an Appen team to meet all client and project requirements.   Responsibilities - Quality Management: - Execute day-to-day quality process for all assigned programs - Develop quality management plans to support a program end-to-end - Drive quality improvements - Take responsibility for delivering required performance metrics for assigned programs - Analyze and evaluate statistical reports to proactively identify and improve individual IC and team results to improve client satisfaction - Client Relationship Management: - Become familiar with all aspects of managing client relationships - Actively establish and grow client relationships, as assigned - Adapt to changing client needs and expectations - Virtual Team Management: - Build and manage a virtual team of proficient ICs that meets or exceeds quality, throughput and productivity targets - Participate in IC selection as needed - Ensure ICs have access to required tools, guidelines and other related materials to meet project requirements - Prepare and disseminate project materials based on IC and/or client feedback to clarify guidelines - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Provide regular reporting on project status, as well as more in-depth analysis - Guideline & Training Support: - Develop program guidelines and training material as well as annotate data for new or existing programs - Participate in program improvements, initiatives, and committee work as assigned - Support the training and mentoring of new and existing Appen staff, as assigned - Reporting and Communication: - Communicate service level expectations and directions to all ICs. May be asked to establish quality requirements - Provide up-to-date information that helps Appen staff and ICs anticipate and solve problems. - Proactively provide on-the-spot positive and constructive feedback to ICs regarding metrics-driven performance issues - Under manager guidance, communicate directly with client, using proper escalation procedures for both production-related questions and technical issues - Communicate, with all stakeholders, in a timely, clear and concise manner - Participate in regular team meetings with program staff - Where necessary, complete additional tasks as assigned   Required Knowledge, Skills and Abilities - Experienced in managing and prioritizing large volumes of email correspondence - Experienced in delivering exceptional customer service - Excellent analytical skills including ability to proactively identify problems, gather information and set course of action - Excellent oral and written communication skills - Intermediate to advanced MS Excel skills - Open to work at Lancaster New City, Imus, Cavite - Candidates must be amenable to work on a night shift schedule     Qualifications and Experience - Degree from an accredited university or at least 2 years of relevant experience - Project Management, Data Analytics/Management and/or Process Improvement is an advantage   If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.  
ID
2021-5558
City
Cavite
Job Locations GB-Remote
Posted Date 3 weeks ago(10/6/2021 8:23 PM)
Position Summary   The main responsibility of a Linguistic Project Manager is to manage projects for Appen’s clients. The Linguistic Project Manager applies their knowledge of linguistic phenomena, technical skills and attention to detail to manage projects to quality expectations, timelines, and budget. The Linguist applies their communication skills to manage stakeholder relationships including clients and teams of language specialists around the world     Responsibilities The role includes but is not limited to the following duties and responsibilities: - Autonomously plan and manage projects to quality, time and budget to ensure effective project execution and delivery - Onboard and train a virtual team of consultants to create, evaluate or annotate linguistic data in multiple languages - Prepare guidelines, training materials and tools, aligned to client specifications. - Oversee the work of consultants, including task assignment, scheduling and monitoring - Document and manage language resources arising from projects - Manage client relationships through customer service and regular reporting (as required) - Provide operational input to the Sales team (as required) - Provide regular project status reporting and in-depth analysis when required - Build strong client relationships to increase client satisfaction and revenue opportunities - Drive continuous project improvements and efficiencies - Coordinate between project team members in a matrix environment - Communicate, with all stakeholders, in a timely, clear, and concise manner across multiple time zones - Manage risks and issues and undertake recovery actions as necessary - Prepare and implement project plans, prepare reports and project-related materials - Participate in the training and mentoring of new and existing Appen staff - Participate in program improvements, initiatives, and committee work as assigned - Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships   Minimum Qualifications and Experience - Bachelor’s degree or above, or 1+ years' industry experience - Project management experience (1-3 years), preferably in a language, linguistics, or software­-related field - Solid understanding of linguistic concepts and terminology - Strong technical and data management skills   Desired Qualifications and Experience - Exposure to speech technology, market research, or a machine-learning related field - Experience working with crowdsourcing platforms involving complex demographic requirements a bonus - Bi-lingual in a second language and familiarity with a range of Natural Language Processing technologies are a bonus   You will succeed in this role if you are - A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent at communication, including an ability to present information clearly and concisely in writing or verbally - Passionate about learning new skills and technologies. - Take personal responsibility for continuous learning - An analytical thinker with ability to proactively identify problems, gather information and set course of action     About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We are truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5557
City
Remote
Job Locations US-Remote | US-CA-San Francisco | US-WA-Kirkland
Posted Date 3 weeks ago(10/5/2021 10:18 PM)
SENIOR LINGUIST     Position Summary The main responsibility of a Senior Linguist is to provide linguistic and technical leadership for the execution of projects for Appen's clients.  The Senior Linguist applies their expert knowledge of complex languages and linguistic phenomena, strong technical skills and keen attention to detail to support the delivery of projects to quality expectations, timelines, and budget.  The Senior Linguist applies strong problem-solving and communication skills to train new team members, design solutions for new projects, and create and implement tool and process improvements. Responsibilitiess The role includes but is not limited to the following duties and responsibilities: - Drive linguistic and technical initiatives and processes to improve efficiency and productivity, and provide linguistic and technical solutions as required - Prepare language analyses, guidelines and training materials requiring a high level of linguistic expertise - Onboard and train a multilingual virtual team of consultants to create, test or annotate linguistic project data in multiple languages, with a focus on complex languages - Oversee the work of consultants, including task assignment, scheduling and monitoring - Train new staff members and mentor other team members as required - Document and manage language resources arising from projects - Support business development strategies and activities as required  Qualifications and Experience - 5+ years' experience in a Linguist role - Advanced degree in Linguistics, Computational Linguistics, a related field, or equivalent experience - High-­level understanding of theoretical and scientific linguistic concepts and underlying principles; well­versed in linguistic terminology - Familiarity with a broad range of Natural Language Processing Technologies and their application to the company's business areas - Technical expertise using text processing tools and scripts (e.g. sed, regex, bash etc.) and/or programming skills - Strong communication skills - Strong data management skills - Demonstrated ability to work effectively in an environment characterized by constant change, and a fast, deadline­driven culture About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5556
City
Remote
Job Locations US-Remote | US-CA-San Francisco
Posted Date 4 weeks ago(9/30/2021 8:14 PM)
Senior Data Scientist  Overview Artificial Intelligence is transforming the world in almost every industry. Everyone knows only good training data can produce the best machine learning solutions. However, creating training data with high quality in a scalable way is incredibly challenging, and very few companies can do it. The whole AI world is starving for great training data. Appen is the market lead in training data generation field for more than 22 years. It generates all kinds of training data like content relevance, image & video, text & audio, as well as data capturing.   Appen Tech team is solving the AI data problem by combining the power of humans and technology. This world-class and exciting engineering position awaits a qualified candidate who will join Appen’s data science team.   We are seeking a senior data scientist with hands-on expertise in the recommendation and search ranking area. You will build crowd CRM systems to mine, engage, match, and recommend good crowd workers with most suitable data labelling jobs. You get the opportunity to work with our global tech team. It is a leading data company with a start-up culture. And we only want people who want to make a huge impact on the AI world instead of just a job!     Job Description  Your Impact - Analyze and discover gaps in Appen’s crowd experience, formulate and own data driven and ML based solutions for crowd recruitment automation – including engagement/retention, search and recommendation, content ranking, registration and qualification process drive growth and increase conversion rate on Appen’s data labeling projects - Drive the alignment and product ownership on key areas with a broad range of stakeholders, such as Product, Engineers, Data Scientist, Operations to achieve shared objectives, provide strategic insight and solution. - Experience with end-to-end ownership of projects including development, deployment, and maintenance of code in production environment, A/B test, and build dashboards and reports to communicate the business impact of data-driven solutions - Serve as subject matter expert and drive thought leadership in the areas of machine learning, recommendation, relevance ranking, and information retrieval areas. - Serve as a mentor and resource to other data scientists and coaching their career growth   Qualifications - 3+ years of industrial experience in recommendation systems, relevance ranking, information retrieval areas, or related field. - Advanced degree in computer science, engineering, statistics, economics, mathematics, or similar quantitative discipline - Have extensive industry experience in the recommendation and search domain with the ability to validate ideas before implementation.  - Excellent programming skills, able to write clean and maintainable code and unit tests (SQL, Python, or other programming languages) in production environment. - Advanced knowledge in experimental design and statistics methods - Advanced knowledge on modern machine learning techniques and their mathematical underpinnings, such as recommendation engines and propensity models - Experience with ETL pipelines and querying large datasets such as clickstream data - Have good track records of architecting and developing recommendation systems and search engine solutions in large scale industry setup. - Ability to work cross-functionally and push partners to connect customer problems to business strategy. - Proactive, self-motivated, and can work independently with strong organizational and time management skills - Desire to continually learn, adapt and work in a fun, fast paced environment.   Strong preference for the San Francisco Bay Area but will consider remote for a strong candidate.     About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5555
City
Remote
Job Locations PH-Cavite
Posted Date 5 days ago(10/22/2021 8:44 AM)
Position Summary Appen’s Project Manager (PM) is responsible for monitoring and driving key performance metrics for a group of independent contractors (ICs) completing data structuring content annotation for client delivery. The PM works collaboratively with an Appen project team to meet all project and client requirements. These positions will support various project work for programs under the incubator team.   Responsibilities The role includes but is not limited to the following duties and responsibilities: - Delivery to project objectives within project scope, timeline and budget - Develop and execute delivery and quality management plans to support a project end-to-end - Drive continuous project improvements and efficiencies - Deliver required performance metrics and KPI at or exceeding expectations - Analyze and evaluate statistical reports to proactively identify and improve individual IC and team results to, in-turn, improve client satisfaction - Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships - Communicate, with all stakeholders, in a timely, clear and concise manner - Ensure ICs have access to required tools, guidelines and other project resources to meet project requirements - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Provide regular project status reporting and in-depth analysis when required - Participate in the training and mentoring of new and existing Appen staff - Adapt to changing project needs and expectations - Participate in program improvements, initiatives, and committee work as assigned    Required Knowledge, Skills and Abilities - Motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Flexible, independent, self-motivated; able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Demonstrated ability to understand the big picture and use sound judgment to reach decisions while exhibiting sensitivity for all parties and issues - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent communication skills including an ability to present information clearly and concisely in writing or verbally. Must also be an attentive and careful listener and respond appropriately to others. - Driven to focus on quality and service delivery - Demonstrated time management and organizational skills with attention to details - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning - Excellent analytical skills including ability to proactively identify problems, gather information and set course of action - Demonstrated understanding and appreciation for a global marketplace and workforce. - Innovative thinker who drives the development and implementation of new ideas - PMP and Prince 2 certifications are desirable - Advanced Excel skills - Proficient in English. Excellent oral and written communication skills. - Bi-lingual in a second language is a bonus    Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience preferred - 2 to 5 years of project management experience in a metric-driven setting, working in a production, operation, or call center environment - Minimum 2 years of quality management experience in a metric-driven setting working in a production, operation, or call center environment - Must be a higher-level Project Manager with experience leading projects and managing multiple teams   If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.    
ID
2021-5553
City
Cavite
Job Locations US-Remote | US-CA-San Francisco | US-WA-Seattle | US-TX-Dallas
Posted Date 4 weeks ago(9/29/2021 10:09 PM)
DATA ANALYST (Candidates must currently be located in the US)   Position Summary As a Data Analyst, you will support decision making across Appen’s business by extracting, transforming, and analyzing data to provide critical information and insights to internal and external clients. You’ll help drive our data management and reporting strategy by identifying and implementing process improvements, automation, and governance. As your knowledge and experience on the team grow, so will your scope of responsibilities and business impact.   Responsibilities - Consolidate, cleanse, and transform data to prepare for reporting and analysis. - Build automation pipelines for recurring reports and business processes. - Create and measure key performance indicators and metrics. - Design and prepare recurring and ad-hoc reports, presentations, and exploratory analysis. - Meet with internal stakeholders to determine their data and reporting needs/issues. Develop, recommend, and execute action plans to solution for or resolve these needs/issues. - Document your code and processes. - Conduct peer reviews for teammates’ work and provide support and recommendations. - Support other team needs and tasks as needed Who You Are - A truth seeker. You do not just intake requirements and output reports. You listen to your stakeholders, and you ask questions until you understand the business impact behind the data. You ask why, question every assumption, and probe the status quo. This mindset enables you to provide recommendations and improvements beyond the requested data point. - A problem solver. You do not let processes remain manually tedious for long. Nor do you give up when you hit a few roadblocks. You’re here to continuously improve the way we do things, and you love a good challenge. - A self-starter. You are self-motivated and you do not need any micro-management. You can establish a course of action for yourself and others while still being flexible to incoming business changes. You can manage your own time and you drive initiatives to completion. - A translator. You can speak to data engineers and business managers and can translate requirements back and forth when needed. - A team player. You like working with people, you’ve got a high EQ, and you don’t mind going the extra mile to help a teammate.   Required Knowledge, Skills, and Experience - Bachelor’s Degree in Business, Informatics, Operations Research, Applied Mathematics, Statistics, or other Data Sciences; or an equivalent combination of education and 2+ years’ experience. - SQL and Python programming languages. - Experience conducting data analysis and building reports. - Delivered data insights using different data sources; SQL, Excel, and at least one business intelligence tool such as Power BI, Tableau or Mode Analytics. - Ability to apply high-level analytical, statistical, and quantitative problem-solving skills to a variety of different scenarios and make recommendations based on outcomes. - Ability to proactively identify problems, gather information and drive course of action for self and others. - Innovative thinker who drives self and others in the development and implementation of new ideas; unafraid of taking risks to accomplish corporate level goals. - Exceptional time management and organizational skills with acute attention to detail. - Passionate about and able to pickup new skills and technologies quickly. - Excellent communication skills including an ability to present information clearly and concisely in writing or verbally to a wide audience including clients, managers and senior leaders; effectively uses active listening skills. - Driven to focus on quality and drives team members and peers to deliver exceptional quality and service. - Embrace a commitent to Appen’s core values and company vision.   Nice-to-Have Knowledge, Skills, and Experience - Experience building automation pipelines. - Experience using GitHub and Mode. - Experience using Microsoft’s Power Platform; Power BI, Power Apps, Power Automate.     About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2021-5551
City
Remote
Job Locations US-Remote
Posted Date 1 month ago(9/24/2021 4:18 PM)
LINGUISTIC PROJECT MANAGER     Position Summary   The main responsibility of a Linguistic Project Manager is to manage projects for Appen’s clients. The Linguistic Project Manager applies their knowledge of linguistic phenomena, technical skill and attention to detail to manage projects to quality expectations, timelines, and budget. The Linguistic Project Manager applies their communication skills to manage stakeholder relationships including clients and teams of language specialists around the world.   Responsibilities The role includes but is not limited to the following duties and responsibilities: - Autonomously plan and manage projects to quality, time and budget to ensure effective project execution and delivery - Onboard and train a virtual team of consultants to create, evaluate or annotate linguistic data in multiple languages - Prepare guidelines, training materials and tools, aligned to client specifications. - Oversee the work of consultants, including task assignment, scheduling and monitoring - Document and manage language resources arising from projects - Manage client relationships through customer service and regular reporting (as required) - Provide operational input to the Sales team (as required) - Provide regular project status reporting and in-depth analysis when required - Build strong client relationships to increase client satisfaction and revenue opportunities - Drive continuous project improvements and efficiencies - Coordinate between project team members in a matrix environment - Communicate, with all stakeholders, in a timely, clear, and concise manner across multiple time zones - Manage risks and issues and undertake recovery actions as necessary - Prepare and implement project plans, prepare reports and project-related materials - Participate in the training and mentoring of new and existing Appen staff - Participate in program improvements, initiatives, and committee work as assigned - Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships    Minimum Qualifications and Experience - Bachelor’s degree in Linguistics or above, or 1+ years' industry experience - Project management experience (1-3 years), preferably in a language, linguistics, or software­-related field - Solid understanding of linguistic concepts and terminology - Strong technical and data management skills - AI/ML Industry experience   Desired Qualifications and Experience - Exposure to speech technology, market research, or a machine-learning related field - Experience working with crowdsourcing platforms involving complex demographic requirements a bonus - Bi-lingual in a second language and familiarity with a range of Natural Language Processing technologies are a bonus    You will succeed in this role if you are - A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent at communication, including an ability to present information clearly and concisely in writing or verbally - Passionate about learning new skills and technologies. - Take personal responsibility for continuous learning - An analytical thinker with ability to proactively identify problems, gather information and set course of action    About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5548
City
Remote
Job Locations GB-Remote
Posted Date 1 month ago(9/20/2021 3:02 AM)
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   Position Summary   The main responsibility of an Associate Linguist is to manage projects for Appen’s clients. The Associate Linguist applies their knowledge of linguistic phenomena, technical skills, and attention to detail to manage projects to quality expectations, timelines, and budget. The Associate Linguist applies their communication skills to manage stakeholder relationships and teams of language specialists around the world.   Responsibilities The role includes but is not limited to the following duties and responsibilities: - Plan and manage projects to quality, time, and budget to ensure effective project execution and delivery - Onboard and train a virtual team of consultants to create, evaluate or annotate linguistic data in multiple languages - Prepare guidelines, training materials and tools, aligned to client specifications - Oversee the work of consultants, including task assignment, scheduling, and monitoring - Ensure close and regular communication with all internal project stakeholders - Document and manage language resources arising from projects   Qualifications and Experience - Bachelor's degree in Linguistics - 1 year's industry experience - Experience in a language ­related field, such as linguistics, computational linguistics, translation, and localization, or equivalent - Good technical and data management skills - Good problem­-solving and analytical skills - Demonstrated ability to work effectively in an environment characterized by constant change, and a fast, deadline­-driven culture     We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2021-5542
City
Remote
Job Locations US-Remote
Posted Date 1 month ago(9/17/2021 4:04 PM)
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. At Appen, we value performance, honesty, humility, and grit.    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.      - Position Summary  Appen is looking for a Senior Product Manager to drive core platform initiatives to take training data solutions to the next level. This product manager will own drive initiatives to improve data quality for Appen customers as well as continuously discover solutions to make Appen products scale to meet growing customer needs.          - Responsibilities    - Customer Discovery: Work closely with Customer Success and Sales teams to learn about customer use cases- this will involve regular interactions with customers and other external-facing business functions  - Product Definition: Build a product roadmap based on customer needs, strategic company goals, market and technical trends, and competitive landscape.  - Prioritization: Prioritize from the backlog to solve the most urgent and costly business and customer problems   - Delivery: Work with engineering and quality assurance to manage User Acceptance Testing and synthesize the go/no-go of release of features based on results.  - Orchestration: Coordinate with Engineering, Support and GTM teams for product launches  - Monitor and measure: Identify key metrics. Monitor and report on engagement and usage, as well as identify improvement areas   - Documentation: Create and maintain feature documentation, Sales Enablement, User Training & Tutorials          - Required Knowledge, Skills and Abilities      - Proven experience working with enterprise customers  - Excellent customer-facing written and verbal communication and presentation  - Experience working closely with Engineering to ship products in a fast-paced environment  - Excellent Project Management skills, particularly the ability to handle multiple priorities, stakeholders and workstreams  - Experience defining and tracking metrics to measure success   - Ability to wrangle data SQL and XML to enable data driven decisions    - Qualifications and Experience    - 5 to 7+ years of product experience  - Familiarity with working in an agile framework  - Ability to drive results through influence and a problem-solving aptitude  - Ability to execute and manage expectations across various functional teams  - Experience building enterprise software for Fortune 500 customers  - Experience building products that leverage machine learning           
ID
2021-5541
City
Remote
Job Locations AU-Sydney
Posted Date 1 month ago(9/16/2021 9:54 PM)
Linguist (AU English)   Position Summary Recording data and providing lexical data for AU English TTS recording   Responsibilities • The scope is for 1-2 AU English linguists (who can read IPA). • They will be needed full-time for ~8 weeks. Half their time would be reading and recording utterances (for TTS dictionary) and the other half would be to QA someone else’s recordings. • No TTS experience is required. • Linguistics degree would be preferable.   Qualifications and Experience • Linguistics degree would be preferable. • AU English linguists (who can read IPA)   About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.  
ID
2021-5540
City
Sydney
Job Locations US-Remote
Posted Date 1 month ago(9/16/2021 4:10 PM)
For this role, you will own and drive the crowd platform solution that helps business teams to optimize processes through automation and provides a good user experience to the crowd workers. You will be responsible for the roadmap strategy and execution by collaborating with internal business owners and external customers to understand business problems and working closely with engineering to deliver solutions.   - Responsibilities   - Develop and implement product strategies consistent with company technology strategy. - Define and drive product vision and roadmap strategy to address business needs to increase internal efficiency through automation. - Partner with a program manager to standardize business processes that enable technology to automate business operations. - Work with business stakeholders to understand business problems and translate them into product requirements, including user stories and user journey maps. - Prioritize features and development efforts based on a thorough understanding of customer and business needs and company strategy - Partner with internal business owners to define metrics that can measure the success of deliverables.         - Required Knowledge, Skills and Abilities   - 5+ years of product management experience for enterprise SaaS platform - 2+ years of experience in application UX/UI design and business workflow automation           Qualifications and Experience            Bachelor's degree in Computer Science, Engineering, or equivalent - 5+ years of product management experience for enterprise SaaS platform - 2+ years of experience in application UX/UI design and business workflow automation - 2+ years of experience in data analytics, data visualization, and dashboard/reporting - Experience in product management lifecycle management. - Experience in defining products from concept to product launch. - Understanding of business workflow process and implementation. - Familiarity with Agile framework. - Ability to drive results through influence and problem-solving aptitude. - Ability to execute and manage expectations across various functional teams.    
ID
2021-5539
City
Remote
Job Locations US-Remote | US-CA-San Francisco | US-WA-Seattle | US-TX-Dallas
Posted Date 1 month ago(9/16/2021 3:03 PM)
PROJECT MANAGER (Candidates must currently be located in the US)   POSITION SUMMARY Appen’s Project Manager (PM) is responsible for coordinating teams of specialists, linguists and project resources including independent contractors (ICs) towards customer project delivery while simultaneously handling key stakeholder relationships. The PM works collaboratively with an Appen team to meet all client and project requirements.     Responsibilities   The role includes but is not limited to the following duties and responsibilities: - Delivery to project objectives within project scope, timeline and budget - Develop and execute delivery and quality management plans to support a project end-to-end - Coordinate technical activities and aspects of the projects - Provide regular project status reporting and in-depth analysis when required - Build strong client relationships to increase client satisfaction and revenue opportunities - Drive continuous project improvements and efficiencies - Coordinate between project team members in a matrix environment - Communicate, with all stakeholders, in a timely, clear, and concise manner across multiple time zones - Manage risks and issues and undertake recovery actions as necessary - Prepare and implement project plans, prepare reports and project-related materials - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Participate in the training and mentoring of new and existing Appen staff - Participate in program improvements, initiatives, and committee work as assigned - Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships    Minimum Qualifications and Experience: - BS or BA degree from an accredited university or equivalent work experience preferred - 2 to 5 years of project management experience in a a technology-oriented or services organization - Client facing or relationship management experience - Proficient in English – excellent oral and written communication skills - Advanced Excel skills  Desired Qualifications and Experience: - Exposure to speech technology, market research, or a machine-learning related field - Experience working with crowdsourcing platforms involving complex demographic requirements a bonus  You will succeed in this role if you are: - A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent at communication, including an ability to present information clearly and concisely in writing or verbally - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning - An analytical thinker with ability to proactively identify problems, gather information and set course of action   About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2021-5537
City
Remote
Job Locations US-CA-San Francisco
Posted Date 1 month ago(9/16/2021 3:20 AM)
Overview Appen is the world's leading innovative technology company, providing high-quality language and data services for machine learning and artificial intelligence. Appen is headquartered in Sydney, Australia and has subsidiaries in United States, United Kingdom, Philippines, and China. Appen has more than 20 years of experience in collecting and processing a variety of data, including data types such as speech, text, and images, etc. Appen has a pool of more than 1 million prequalified crowd resources around the world able to provide data collection and processing services in more than 180 languages. Appen’s client include global leaders in high-tech, automotive, e-commerce, etc. and governments to help them develop and improve products and technologies based on natural language understanding and machine learning. Appen is listed on the Australian Stock Exchange with stock code: APX   Job Description   Artificial Intelligence is transforming the world in almost every industry. Everyone knows only good training data can produce the best machine learning solutions. However, creating training data with high quality in a scalable way is very challenging, and very few companies can do it. The whole AI world is starving for great training data. Appen is the market lead in training data generation field for more than 22 years. It generates all kinds of training data like content relevance, image & video, text & audio, as well as data capturing.   Appen Tech team is solving the AI data problem by combining the power of humans and technology. This world-class and exciting engineering position awaits a qualified candidate who will join Appen’s speech science team. Please check the team’s recent work at https://openreview.net/forum?id=-OFOwaDriw7 .   We are seeking several senior speech research scientists with hands-on expertise in speech processing,  speech recognition, software  development, and machine learning to build AI solutions to improve millions of annotators' efficiency at scale. You get the opportunity to work with our global tech team from Shanghai, Silicon Valley, and Sydney. It is a leading data company with a start-up culture. And we only want people who want to make a huge impact on the AI world instead of just a job.      Key Responsibilities - Develop speech processing algorithms for automating manual annotation tasks, which includes speech separation, speech detection, speech segmentation, speech recognition, speaker diarization and speaker recognition, etc. - Work with the teams to build human-in-the-loop AI/ML solutions in speech processing and speech recognition domain to improve annotation efficiency and quality. - Work closely with project managers to deliver the customer satisfied solutions in time and in good quality. - Participate in cutting edge research in speech processing and speech recognition areas. - Serve as subject matter expert, drive thought leadership, and participate cutting edge research at the areas of speech processing and speech recognition. - Mentoring and coaching junior staff, driving internal operational excellence, and developing a career for junior research scientists.   Skills and Requirements - PhD. degree in Computer Science, Electrical Engineering or related areas is required for this position. - Minimum 1-4 years of industrial experience in speech related AI/ML fields. - Familiar with mainstream speech recognition toolsets, like Kaldi, Tensorflow, Pytorch etc. - Solid understanding of ASR theories and algorithms, from traditional methods to modern deep learning-based techs. - Ability to work independently on developing speech processing/recognition projects and hands-on experience in delivering speech processing/recognition solutions. - Solid knowledge of machine learning and deep learning algorithms. - Familiar with C/C++, Python, or other programming languages. - Excellent communications skills, both verbal and written in English   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2021-5535
City
San Francisco