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Job Locations US
Posted Date 3 weeks ago(7/24/2020 1:36 PM)
We are looking for a savvy Data Engineer to join our growing team of analytics experts. The hire will be responsible for expanding and optimizing our data and data pipeline architecture, as well as optimizing data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys optimizing data systems and building them from the ground up. The Data Engineer will support our software developers, database architects, data analysts and data scientists on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. They must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of optimizing or even re-designing our company’s data architecture to support our next generation of products and data initiatives. Responsibilities:    - Create and maintain an optimal data pipeline architecture - Assemble large, complex data sets that meet functional business requirements - Design and implement scalable data workflows and pipelines, and integrate diverse data sources, sinks, and faucets - Design appropriate database schemas and optimize database deployment architectures for analytics query loads - Implement data transforms and organization for various data stores (data lakes and warehouses) - Identify, design and implement internal process improvements, automate manual processes, optimize data delivery, and design infrastructure for greater scalability and optimization - Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL. NoSQL and Cloud Scale ‘big data’ technologies - Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics - Provide tooling and automation for infrastructure, continuous testing, and continuous deployment of data systems - Keep data separated and secure across national boundaries through multiple data centers and AWS regions - Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader - Work with the platform operations team to monitor and maintain live production systems Skills Required: - 3+ years of experience working in a Data Engineer or Data Analysis role - Bachelor’s degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field; additional years of experience may be substituted for a degree - US Citizenship - Experience with AWS data stack – Redshift, Athena, EMR, Kinesis, DocumentDB, DynamoDB and AWS tools such as RDS and DMS - Excellent communications skills - Experience with establishing well-organized data lakes - Background in data modeling and performance tuning in relational and no-SQL databases - Experience with data practices (security, data management and governance), operations research, machine learning or optimization - Experience building and optimizing ‘big data’ data pipelines, architectures and data sets - Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement - Experience with Microsoft SQL, database development and design - Experience building processes supporting data transformation, data structures, metadata, dependency and workload management - Successful history of manipulating, processing and extracting value from large disconnected datasets - Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores - Experience working in a secure IT environment - Strong analytic skills related to working with unstructured datasets ACTIVE SECRET CLEARANCE     We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2020-5049
Job Locations US
Posted Date 3 weeks ago(7/24/2020 1:31 PM)
We are looking for a savvy Data Engineer to join our growing team of analytics experts. The hire will be responsible for expanding and optimizing our data and data pipeline architecture, as well as optimizing data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys optimizing data systems and building them from the ground up. The Data Engineer will support our software developers, database architects, data analysts and data scientists on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. They must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of optimizing or even re-designing our company’s data architecture to support our next generation of products and data initiatives. Responsibilities:    - Create and maintain an optimal data pipeline architecture - Assemble large, complex data sets that meet functional business requirements - Design and implement scalable data workflows and pipelines, and integrate diverse data sources, sinks, and faucets - Design appropriate database schemas and optimize database deployment architectures for analytics query loads - Implement data transforms and organization for various data stores (data lakes and warehouses) - Identify, design and implement internal process improvements, automate manual processes, optimize data delivery, and design infrastructure for greater scalability and optimization - Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL. NoSQL and Cloud Scale ‘big data’ technologies - Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics - Provide tooling and automation for infrastructure, continuous testing, and continuous deployment of data systems - Keep data separated and secure across national boundaries through multiple data centers and AWS regions - Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader - Work with the platform operations team to monitor and maintain live production systems Skills Required: - 3+ years of experience working in a Data Engineer or Data Analysis role - Bachelor’s degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field; additional years of experience may be substituted for a degree - US Citizenship - Experience with AWS data stack – Redshift, Athena, EMR, Kinesis, DocumentDB, DynamoDB and AWS tools such as RDS and DMS - Excellent communications skills - Experience with establishing well-organized data lakes - Background in data modeling and performance tuning in relational and no-SQL databases - Experience with data practices (security, data management and governance), operations research, machine learning or optimization - Experience building and optimizing ‘big data’ data pipelines, architectures and data sets - Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement - Experience with Microsoft SQL, database development and design - Experience building processes supporting data transformation, data structures, metadata, dependency and workload management - Successful history of manipulating, processing and extracting value from large disconnected datasets - Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores - Experience working in a secure IT environment - Strong analytic skills related to working with unstructured datasets ABILITY TO OBTAIN AND MAINTIN A SECRET CLEARANCE Skills Desired: - Active Secret clearance     We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2020-5048
Job Locations US-WA-Seattle | US-WA-Kirkland | US-CA-San Francisco
Posted Date 3 weeks ago(7/21/2020 3:14 PM)
Demand Generation Programs Manager   Appen is looking for a Demand Generation Programs Manager passionate about the impact a solid demand generation strategy can have within a growing sales organization. The Demand Generation team is responsible for developing and executing marketing strategies that drive pipeline creation and customer retention for Appen’s managed services and data annotation platform. The Demand Generation Programs Manager is a key role focused on prospect programs, working closely internal stakeholders and external agencies to ensure optimal success in guiding the buyer’s journey. The role requires exceptional attention to detail, excellent execution, a love for data, and the ability to pull together cohesive marketing programs that effectively drive pipeline.   - Appen is looking for a Demand Generation Programs Manager passionate about the impact a solid demand generation strategy can have within a growing sales organization. The Demand Generation team is responsible for developing and executing marketing strategies that drive pipeline creation and customer retention for Appen’s managed services and data annotation platform. The Demand Generation Programs Manager is a key role focused on prospect programs, working closely internal stakeholders and external agencies to ensure optimal success in guiding the buyer’s journey. The role requires exceptional attention to detail, excellent execution, a love for data, and the ability to pull together cohesive marketing programs that effectively drive pipeline.Position Summary   Responsibilities As Demand Generation Programs Manager, you will:   · Create and execute demand generation campaigns to generate predictable and consistent sales pipeline · End-to-end project management of all prospect-focused campaigns including email marketing, webinars, content syndication, display and social advertising, SEM, third party programs, direct mail, and    ABM · Design campaigns targeted to specific buyer personas and market segments, and accelerate key leads through the funnel with strategic programs · Liaise with marketing operations to execute on programs including email and landing page set-up, lead importing, lead routing for follow-up, managing data cleanliness, and A/B testing · Manage campaign reporting, and monitor campaign ROI and quality of MQLs · Identify new channels and programs to expand audience · Work closely with Sales Development and ensure proper follow-up of MQLs · Work closely with Corporate Marketing and Product Marketing on campaign content     Required Knowledge, Skills and Abilities - · 5+ years B2B Demand Generation or marketing project management experience · Excellent project management skills and get-it-done attitude -- ability to manage multiple complex projects involving various stakeholders simultaneously · Ability to effectively influence and communicate cross-functionally · Experience with funnel metrics; ability to measure, analyze, and report on performance and adjust accordingly · Deep understanding of Salesforce and Marketo - Attitude of Grit, Humility, Honesty and Performance; excellent interpersonal skills and ability to develop collaborative relationships at all levels in the organization     About Appen  Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.
ID
2020-5043
City
Seattle
Job Locations US-VA-Arlington
Posted Date 1 month ago(7/9/2020 2:52 PM)
About Us Artificial Intelligence (AI)is transforming government. Across Defense, Health and Human Services, Homeland Security and Emergency Management, Sciences, Natural Resources and Regulatory functions- all are recognizing the power of human-machine teaming. Nothing moves in AI and machine learning (ML) without training data, and only high-quality training data can produce accurate and robust AI/ML powered solutions. Creating high quality training data at the scale necessary to meet the demands of our government mission partners is incredibly challenging. Few companies can do it. Even fewer can do it well. Since 2017, Figure Eight Federal has proven it can do both. In March 2019, Figure Eight was acquired by Appen. Headquartered in the National Capital Region, Figure Eight Federal was created to specifically serve the needs of our government customers. Together, Appen and Figure Eight Federal, combine the best of human and machine intelligence to provide high-quality annotated training data that powers the world’s most innovative machine learning (ML) mission solutions. The Figure Eight platform enables ML and data-driven business solutions to scale across a diverse set of industries including retail, automotive, finance, manufacturing, agriculture, life sciences, robotics, and more. The Figure Eight platform transforms audio, video, text, and images into high-quality annotated data to support a variety of use cases ranging from computer vision and search relevance to data categorization and natural language processing (NLP). Learn more at www.f8-federal.com. If you are looking to make a huge impact to the AI world and rise with a leading data company that has a start-up culture as we continue to grow, Figure Eight Federal is the place for you.   Responsibilities: - Build Figure Eight Federal’s client facing tools, including self-serving APIs, dashboards and reports - Create prototypes, MVP and production software - Technical input for new and existing product initiatives, assist with definition of product direction - Define, design, troubleshoot, and debug complex, multi-tier distributed software applications - Work with managers, engineers, product management and the Operations team to design and implement application features - Estimate engineering effort, plan execution cycles, and rollout system changes - Support product in a production environment on AWS Required Qualifications: - BS in Computer Science or related technical discipline (or equivalent) - 5+ years’ work experience in the software development area with at least 3+ years of Ruby experience - Strong technical acumen with big data platform (relational, non-relational, batch, real time) - Experience with Ruby, JS, SQL, HTML/CSS, Rest, AWS, SOA - Full stack engineer who can also work on frontend development as well as web services - Excellent understanding of computer science fundamentals, data structures and algorithms - Excellent problem-solving skills - Proven results-oriented professional with a delivery focus in a high velocity, high quality environment - Strong communication skills in oral and written English - A love for creating awesome user experiences AN ACTIVE SECRET CLEARANCE IS REQUIRED   Desired Qualifications: - Top Secret Clearance  
ID
2020-5042
City
Arlington
Job Locations US-CA-San Francisco
Posted Date 6 days ago(8/6/2020 12:39 PM)
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.       About the Role   Appen is seeking a talented Solutions Architect to join the Solutions Architects organization. The Solutions Architect will be primarily responsible for actively driving and managing the initial needs analysis and proposal preparation stages of the sales process, working in tandem with the sales team as an advisor and product/service advocate for Appen’s offerings.  The ideal candidate must be able to articulate technology and product positioning to both business and technical users, as well as ensure customer satisfaction through the sales cycle. We are looking for a self-motivated individual that is comfortable working in a fast-paced environment, and able to travel to customer locations as needed   Experience in the AI & ML domain is preferred and specific experience with engaging clients in the computer vision, image or video annotation would be an advantage.     Responsibilities - Work closely with the sales organization on all revenue generating opportunities and lead the needs analysis process in understanding customer challenges and requirements, while also helping to qualify opportunities. - Support the sales team in documenting and translating requirements to ensure Appen can accomplish customer goals. - Able to respond to functional and technical elements of RFIs/RFPs and Pricing. - Secure input from all necessary solution partners within Appen and adapt solutions, as necessary, to ensure appropriate fit. - Craft presentations and demonstration pitches with the sales team for different audience types - Continually act as a liaison with Appen Client Services, Engineering, Marketing, and Sales teams to provide input from customers, as well as be educated on new advancements in products and programs. - Opportunistically pursue additional business development opportunities within client organizations. Collaborate with the sales the team to ensure these opportunities are effectively covered and facilitate progress as applicable. - Travel required as needed (mostly within the US) Qualifications - 3+ years’ Pre-Sales/Solutions Architect experience in a managed services or SaaS environment - Experience working in the AI & ML domains is preferred and if this includes working with clients in the Search, Natural Language Understanding or Computer Vision space, it would be an advantage - Strong interpersonal, presentation, written and verbal communication skills, including the ability to adapt your message to the context of the audience. - Strong requirements gathering and discovery skills - Ability to juggle multiple conflicting priorities, respond quickly and manage time effectively in a fast-paced, dynamic team environment. - Excellent problem solving, critical thinking, and analytical skills - Advanced user of Excel, PowerPoint and Word We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2020-5041
City
San Francisco
Job Locations US-CA-San Francisco
Posted Date 1 month ago(6/30/2020 2:15 PM)
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   About the Role:   Appen is looking for an experienced product leader with AI/ML experience to participate in the creation of new products and features, from ideation to launch. You will help make AI work in the real world and enable customers to launch machine learning initiatives at scale. You will lead the entire development life cycle across our data annotations suite of tools including product strategy, requirements development, roadmap management, client engagement, and collaborate with other stakeholders from the engineering, data science, marketing, sales, customer success and operations departments. High-quality data annotation is key for training any AI/ML model successfully. You will own strategy and delivery for a very high visibility product line. Our annotation tools are highly differentiated in the market and combine human intelligence at scale with cutting edge models to annotate all sorts of raw data, from text, to video, to audio. You will build the next-gen annotation tool experience with focus on market expansion, machine learning automation and great user experience.  You will join a dynamic and fast-paced environment and fun team of product managers and designers who are obsessed about solving customer pain points.   Responsibilities:   ● Gain a deep understanding of the Appen data annotation tools, customer uses, and be the in-house expert for all annotation tools and AI assistance capabilities. ● Work directly with the VP of Product to shape the long-term product and business direction and requirements. ● Define and design products with deep collaboration with engineering, design, and data science teams with a lean and iterative approach. ● Drive prototyping and iterations process to improve the product experience with design thinking sessions, A/B test experiments, and focus groups. ● Actively maintain a view of how the market, competition, and technologies as they change, and factor it, as well as feedback from internal groups and customers, into the product direction. ● Adopt a data-driven approach to analyze the implementation of features based on business and customer impact. ● Partner with Product Marketing to define and execute the go-to-market strategy & messaging. ● Coach and mentor other Product Managers in the team.   Qualifications:   ● At least 7 years of work experience in a product-related function. ● Expertise in launching computer vision products. ● Experience with other AI/ML products preferably text and NLP. ● Deep understanding and experience with machine learning use cases, trends, and industry. ● Comfortable leading customer meetings with prospects and clients. ● Ability to analyze, troubleshoot, problem-solve, and manage stakeholder issues. ● Comfortable setting data-driven standards and holding teams accountable for metrics and decisions. ● Ability to build trust and work closely with design and data science teams ● Excellent communication skills to effectively collaborate with cross-functional teams and with customers. ● Bachelor's degree.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2020-5037
City
San Francisco
Job Locations AU
Posted Date 1 day ago(8/10/2020 10:58 PM)
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   Position Summary: Data Analysts support decision making across Appen’s business by organizing, analyzing data and providing insights to internal teams and external clients.  As Analyst position levels increase, so will the expectations, scope of responsibilities and impact.   Key Responsibilities - Consolidate, cleanse and transform data to prepare for reporting and analyses. - Creation and measurement of key performance indicators and metrics. - Design and prepare periodic and ad hoc reports, presentations, and exploratory analysis that are designed to use raw data to provide key insights to members of the Client Services organization. - A truth seeker. You ask why, and you question every assumption. You will be asked to probe assumptions, question the status quo, and follow up on unexpected data results. - Where necessary, complete additional tasks as assigned.   Required Knowledge, Skills and Abilities    - Ability to apply high-level analytical, statistical, and quantitative problem solving skills to a variety of different scenarios and make recommendations based on outcomes. - Flexible, independent, motivated self-starter who can establish a course of action for self and others and drive initiatives to completion. - Ability to proactively identify problems, gather information and drive course of action for self and others. - Innovative thinker who drives self and others in the development and implementation of new ideas; unafraid of taking risks to accomplish corporate level goals. - Exceptional time management and organizational skills with acute attention to detail. - Passionate about learning new skills and technologies. - Excellent communication skills including an ability to present information clearly and concisely in writing or verbally to a wide audience including clients, managers and senior leaders; effectively uses active listening skills. - Driven to focus on quality and drives team members and peers to deliver exceptional quality and service. - Embrace a commitent Appen core values and company vision. Qualifications - Bachelors Degree in Business, Operation Research, Applied Mathematics, Statistics, or other Data Sciences; or an equivalent combination of education and 1+ years experience. - Delivered data insights using different data sources; SQL, Excel and at least one business intelligence tool such as Tableau, PowerBI or Mode Analytics is preferred. -   Appen Career Path We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2020-5030
Job Locations US
Posted Date 2 months ago(6/9/2020 2:32 PM)
Artificial Intelligence (AI)is transforming government. Across Defense, Health and Human Services, Homeland Security and Emergency Management, Sciences, Natural Resources and Regulatory functions- all are recognizing the power of human-machine teaming. Nothing moves in AI and machine learning (ML) without training data, and only high-quality training data can produce accurate and robust AI/ML powered solutions. Creating high quality training data at the scale necessary to meet the demands of our government mission partners is incredibly challenging. Few companies can do it. Even fewer can do it well. Since 2017, Figure Eight Federal has proven it can do both. In March 2019, Figure Eight was acquired by Appen. Headquartered in the National Capital Region, Figure Eight Federal was created to specifically serve the needs of our government customers. Together, Appen and Figure Eight Federal, combine the best of human and machine intelligence to provide high-quality annotated training data that powers the world’s most innovative machine learning (ML) mission solutions. The Figure Eight platform enables ML and data-driven business solutions to scale across a diverse set of industries including retail, automotive, finance, manufacturing, agriculture, life sciences, robotics, and more. The Figure Eight platform transforms audio, video, text, and images into high-quality annotated data to support a variety of use cases ranging from computer vision and search relevance to data categorization and natural language processing (NLP). Learn more at www.f8-federal.com. About You: You will be a great fit if you are: - Self-motivated - Team-oriented - Possess a high level of focus and attention to detail   About the Role:   The Annotator / Labeler Analyst (located in the National Capital Region) is an entry-level role involving analyzing data (images, audio, video, text) viewed through a web browser, and labeling objects within those datasets according to predefined descriptions. This position plays a critical role in developing training data for Artificial Intelligence and Machine Learning capabilities. The analyst will be working in a large group environment where communication is key to completing day to day tasks.   Required Skills: - High school diploma or equivalent - Highly organized and able to take direction well - Ability to work independently, cooperatively, and collaboratively as a team member - Possess excellent oral and written skills, including non-technical writing - Excellent analytical skills, coupled with a strong sense of ownership, urgency, and drive - Proficient in Microsoft Office products - Ability to handle ambiguity and changing priorities   AN ACTIVE SECRET CLEARANCE IS REQUIRED   Desired Skills: - Associate degree or bachelor’s degree - 1+ years of experience in an office environment - Prior military experience in intelligence, ISR or GEOINT   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2020-5026
Job Locations US-VA-Arlington
Posted Date 2 months ago(6/9/2020 2:32 PM)
Artificial Intelligence (AI)is transforming government. Across Defense, Health and Human Services, Homeland Security and Emergency Management, Sciences, Natural Resources and Regulatory functions- all are recognizing the power of human-machine teaming. Nothing moves in AI and machine learning (ML) without training data, and only high-quality training data can produce accurate and robust AI/ML powered solutions. Creating high quality training data at the scale necessary to meet the demands of our government mission partners is incredibly challenging. Few companies can do it. Even fewer can do it well. Since 2017, Figure Eight Federal has proven it can do both. In March 2019, Figure Eight was acquired by Appen. Headquartered in the National Capital Region, Figure Eight Federal was created to specifically serve the needs of our government customers. Together, Appen and Figure Eight Federal, combine the best of human and machine intelligence to provide high-quality annotated training data that powers the world’s most innovative machine learning (ML) mission solutions. The Figure Eight platform enables ML and data-driven business solutions to scale across a diverse set of industries including retail, automotive, finance, manufacturing, agriculture, life sciences, robotics, and more. The Figure Eight platform transforms audio, video, text, and images into high-quality annotated data to support a variety of use cases ranging from computer vision and search relevance to data categorization and natural language processing (NLP). Learn more at www.f8-federal.com.   About You You will be a great fit if you are: - Someone that excels in a fast-paced environment - Interested in being part of a growing business - Looking for a collaborative, tight knit team with opportunities for advancement Responsibilities: - Develop business and technical strategies that can help ensure the best chance to win business - Providing support to prospects’ questions about our product, servicing, and other technical aspects of the platform, and responding to RFIs, RFPs, and RFQs - Demonstrate a breadth of knowledge and technical understanding of Figure 8 Federal products - Stay up to date on competitors’ products, technologies and services - Develop and maintain strong customer relationships - Demonstrate technical aspects of the product as a way to solve specific customer problems - Provide day-to-day product/technical support to sales team Required Qualifications:   - US Citizenship with ability to obtain and maintain a Secret clearance - Bachelor’s degree in business or engineering field - 3+ years’ experience in Sales Engineering, Solution Architecture or consulting - Proficiency in MS Office and CRM software (e.g. Salesforce) - Experience with technical business documentation like workflow diagrams, proposals, RFPs and RFIs, etc. - Excellent presentation and negotiation skills  - Value based selling skills - Experience presenting via the web or in person - Excellent verbal and written communication skills Desired Qualifications:   - Active Secret Clearance - Experience interfacing with an Engineering team - Experience with service management and/or project and portfolio management solution - Experience with software in a SaaS/Cloud environment   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2020-5025
City
Arlington
Job Locations US
Posted Date 2 months ago(6/9/2020 10:53 AM)
Artificial Intelligence (AI)is transforming government. Across Defense, Health and Human Services, Homeland Security and Emergency Management, Sciences, Natural Resources and Regulatory functions- all are recognizing the power of human-machine teaming. Nothing moves in AI and machine learning (ML) without training data, and only high-quality training data can produce accurate and robust AI/ML powered solutions. Creating high quality training data at the scale necessary to meet the demands of our government mission partners is incredibly challenging. Few companies can do it. Even fewer can do it well. Since 2017, Figure Eight Federal has proven it can do both. In March 2019, Figure Eight was acquired by Appen. Headquartered in the National Capital Region, Figure Eight Federal was created to specifically serve the needs of our government customers. Together, Appen and Figure Eight Federal, combine the best of human and machine intelligence to provide high-quality annotated training data that powers the world’s most innovative machine learning (ML) mission solutions. The Figure Eight platform enables ML and data-driven business solutions to scale across a diverse set of industries including retail, automotive, finance, manufacturing, agriculture, life sciences, robotics, and more. The Figure Eight platform transforms audio, video, text, and images into high-quality annotated data to support a variety of use cases ranging from computer vision and search relevance to data categorization and natural language processing (NLP). Learn more at www.f8-federal.com.   About You: You will be a great fit if you are: - Self-motivated - Team-oriented - Possess a high level of focus and attention to detail   About the Role:   The Annotator / Labeler Analyst (located in the National Capital Region) is an entry-level role involving analyzing data (audio, video, imagery and text) and labeling objects within those datasets according to predefined descriptions. This position plays a large role in developing training data for Artificial Intelligence and Machine Learning capabilities. The Imagery Analyst will be working in a large group environment where communication is key to completing day to day tasks.   Required Skills: - US Citizenship with ability to pass a background check - Willing and able to obtain and maintain a Secret security clearance - High school diploma or equivalent - Highly organized and able to take direction well - Ability to work independently, cooperatively, and collaboratively as a team member - Possess excellent oral and written skills, including non-technical writing - Excellent analytical skills, coupled with a strong sense of ownership, urgency, and drive - Proficient in Microsoft Office products - Ability to handle ambiguity and changing priorities Desired Skills: - Associate degree or bachelor’s degree - 1+ years of experience in an office environment - Prior experience in intelligence analysis, GEOINT or some other -INT discipline, specifically imagery analysis   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2020-5024
Job Locations US
Posted Date 2 months ago(6/9/2020 10:53 AM)
Artificial Intelligence (AI)is transforming government. Across Defense, Health and Human Services, Homeland Security and Emergency Management, Sciences, Natural Resources and Regulatory functions- all are recognizing the power of human-machine teaming. Nothing moves in AI and machine learning (ML) without training data, and only high-quality training data can produce accurate and robust AI/ML powered solutions. Creating high quality training data at the scale necessary to meet the demands of our government mission partners is incredibly challenging. Few companies can do it. Even fewer can do it well. Since 2017, Figure Eight Federal has proven it can do both. In March 2019, Figure Eight was acquired by Appen. Headquartered in the National Capital Region, Figure Eight Federal was created to specifically serve the needs of our government customers. Together, Appen and Figure Eight Federal, combine the best of human and machine intelligence to provide high-quality annotated training data that powers the world’s most innovative machine learning (ML) mission solutions. The Figure Eight platform enables ML and data-driven business solutions to scale across a diverse set of industries including retail, automotive, finance, manufacturing, agriculture, life sciences, robotics, and more. The Figure Eight platform transforms audio, video, text, and images into high-quality annotated data to support a variety of use cases ranging from computer vision and search relevance to data categorization and natural language processing (NLP). Learn more at www.f8-federal.com. About You You will be a great fit if you are: - Passionate about technology and interested in emerging technologies - Driven to learn and keep learning, especially through self-teaching - Organized, detail-oriented and results-focused - Gritty and willing to get into the weeds to solve a problem - Capable of providing and receiving feedback in an honest, respectful way About the Role: This role is a full-time position providing platform administration support to our customers. The role is based in the Washington, DC area and will report to the Professional Services Engagement Manager. You will work closely with Figure Eight internal resources from Professional Services, Engineering, Dev-Ops, Machine Learning,Program and Product Management as well as with our integration partners. Day-to-day responsibilities involve consulting on use cases and delivering value through Figure Eight’s technology, as well as ensuring data quality for our customers.   Responsibilties:   - Support and/or facilitate data enrichment jobs for enterprise clients including implementation, execution, and ongoing maintenance - Define scope and pilot new uses for existing customers  - Build custom user interfaces on behalf of customers and consult them on how to implement - Work closely with the F8F Management to drive adoption of the Figure Eight platform  - Act as a technical escalation point for the Professional Services team and Customer Support  - Perform regular results audits, track job performance metrics, and provide regular reports to customers - Contribute to on-boarding new customers by offering customized feedback/consultation on their specific use cases (over the phone and onsite) - Provide feedback on systems/tools/process in order to increase automation and improve the efficiency of execution - Develop and continually optimize workflows, job calibration, and quality controls to improve the user experience for contributors while meeting customer expectations for results, quality, and turnaround time - Provide customer support through email, chat, phone, and in-person interactions Required Qualifications: - US Citizenship - 1-3 years in a customer-facing role (e.g. Project Management, Account Management, Customer Support, etc) - Strong computer skills, including HTML experience - BPO experience; managing vendors - Willing and able to learn CSS and a general understanding of networks and application configurations - Python and JavaScript familiarity - Understanding of the working environments and processes involved in SCIFs and other secure areas - General working knowledge of the DOD and IC communities, in both structure and culture - Able to commute to onsite locations in the greater Washington DC area (Northern Virginia and Maryland included) to support installations and platform administration - Ability to handle multiple simultaneous projects, objectives, and deadlines - Excellent analytical thinking — ability to take a problem, break it down and use qualitative and quantitative means to solve it ABILITY TO OBTAIN AND MAINTAIN A SECRET CLEARANCE   Desired Qualifications: - Active Secret clearance - Bachelor’s degree from an accredited university and/or prior military experience supporting customers in the intelligence, GEOINT or ISR domain - Familiarity with multiple GEOINT or GIS tools and platforms   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2020-5022
Job Locations US-WA-Kirkland
Posted Date 2 weeks ago(7/27/2020 3:41 PM)
  Position Summary The Project Manager (PM) is responsible for monitoring and driving key performance metrics for a roster or group of independent contractors doing search, social media and/or ecommerce relevance ranking and content annotation.  The PM works collaboratively with an Appen team to meet all client and project requirements.   Responsibilities: - Communicate in a timely, clear and concise manner to stakeholders. - Communicate service level expectations and directions. May be asked to help determine some service level requirements. - Provide up-to-date information that helps Appen staff and contractors anticipate and solve problems. - Proactively provide on-the-spot positive and constructive feedback to independent contractors regarding both metrics-driven and behavioral issues, including communicating strengths and areas for improvement. - In partnership with Director, communicate directly with client, using proper escalation procedures for both production-related questions and technical issues. - Build and manage a virtual roster of proficient contractors that meets or exceeds program targets. - Enter requisitions and fill rosters as needed. Participate in contractor selection as needed. - Partner with staffing department to develop recruiting and advertising strategies as necessary. - Ensure contractors have access to required tools, guidelines and other related materials to meet project requirements. - Prepare and disseminate project materials based on contractor and/or client feedback to clarify guidelines. - Take responsibility for delivering required production and service level metrics for assigned programs. - Solicit and use input and feedback from client, Appen managers and contractors to help drive efficiencies and improve processes. - Provide regular reporting on project status, as well as more in-depth analysis as required - Analyze and evaluate statistical reports to proactively identify and improve individual and roster results and improve client satisfaction. - Execute day-to-day dynamic operational processes and adapt to changing client needs and expectations. - Run a program end-to-end and participate in managing a client relationship. - Actively participate to establish and grow client relationships. - Drive quality service improvements. - Develop guidelines and training material as well as annotate data for new or existing programs. - Participate in program improvements, initiatives, and committee work as assigned. - Participate in the training and mentoring of new and existing Appen staff. - Participate in regular team meetings with program staff. - Where necessary, complete additional tasks as assigned.   Qualifications and Experience - Motivated self-starter who can establish a course of action for self and others and drive initiatives to completion. - Flexible, independent, self-motivated; able to deal calmly and professionally with ambiguous data while leading in an environment of constant change. - Demonstrated ability to understand the big picture and use sound judgment to reach decisions while exhibiting sensitivity for all parties and issues. - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills. - Experience working in a customer service role and delivering exceptional customer service. - Excellent communication skills including an ability to present information clearly and concisely in writing or verbally.  Must also be an attentive and careful listener and respond appropriately to others.  - Driven to focus on quality and service delivery. - Demonstrated time management and organizational skills with attention to details. - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning. - Excellent analytical skills including ability to proactively identify problems, gather information and set course of action. - Demonstrated understanding and appreciation for a global marketplace and workforce. - Innovative thinker who drives the development and implementation of new ideas. - Demonstrated commitment to Appen core values and company vision. - *Must be able to commute to Kirkland, WA once a week* Required Knowledge, Skills and Abilities - Minimum 3 years of management experience in a metric -driven setting working in a production, operation, or call center environment. - Minimum 2 years’ experience working as either a Lead or Associate Project Manager for Appen or in a similar field. - Advanced Excel skills - Experience managing and prioritizing large volumes of email correspondence. - Experience with a Windows operating system and Office suite of products. - Proficient in English. Excellent oral and written communication skills. - BS or BA degree from an accredited university or equivalent work experience preferred. - Project Management experience or certification preferred. - Bi-lingual in English and another language preferred. - 6-12 months of experience working as either an annotator and/or auditor for Appen or in a similar field. - *Must be able to commute to Kirkland, WA once a week*   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2020-5012
City
Kirkland
Job Locations US-CA-San Francisco
Posted Date 2 weeks ago(7/27/2020 1:11 PM)
Senior Customer Success Manager   Appen is looking for a Sr Customer Success Manager (CSM) who has a track record for excellence, is eager to learn how AI works in the real world and wakes up in the morning thinking about how they can best deliver value to their customers. You are someone who loves working in a team environment, building customer relationships. In an avid learned and can successfully manage their daily task around the entire customer journey post sales, while remaining committed to successful outcomes for your dedicated book of business.   As a Sr CSM, you will be a trusted guide for customers adopting and leveraging the Appen platform, manage a book of highly innovation Fortune 500 customers while ensuring they achieve the highest quality of labeled data sets for their AL and Machine Learning initiatives. You will become an Appen platform expert so you can speak intelligently on the best practices and recommendations that teach customers the importance of task design principles, creating robust instructions to achieve high data quality and be the ‘quarterback’ when working complex engagements and projects with the Appen platform for your clients.   - Position Summary This role has high growth opportunity. You will help align our client’s desired goals and outcomes by driving our account-based management and strong platform adoption approach. You will be responsible for all managing the full customer lifecycle, building customer success strategies for adoption, renewals and expansions and partner with sales to execute on all customer needs. You will also help contributor to the development and launch of ongoing management to our customer success methodology, playbooks, onboarding, and  Customer Success training management. This role reports to the Director of Global Customer Success and will have critical influence over our engagement models and overall customer experience.   - Responsibilities - Build strong relationships with customers to ensure they remain happy and successful Appen customers - Proactively coach and educate customers to improve adoption of the Appen platform - Manage our most strategic and top customers on their post-sales customer journey including kickoff, onboarding, adoption and advocacy while supporting the sales team in renewal and expansion conversations - Ability to prioritize multiple and very different tasks on a daily basis. Customers may have very different use cases and specific needs, being able to stay organized and accomplishing their goals is critical to our company’s success. Some examples include: - An advanced customer wanting to leverage deep platform functionality today - Onboarding a new customer tomorrow - Managing support escalations and partnering with sales on an expansion opportunity the next day - Analyze and resolve product adoption issues, escalate customer concerns and bugs appropriately while working with the correct internal groups - Drive, manage and assist the renewal management process including all administrative aspects of the transaction - Partner with sales to identify expansion opportunities - Participate in the execution of named departmental strategic initiatives and projects - Create highly analytical adoption plans to help increase data utilization and improve customer satisfaction - Be a voice of Success in working with Marketing team to deliver retention and expansion enablement materials   - Required Knowledge, Skills and Abilities - Have 5-7 years in a customer facing role (eg: Customer Success Manager, Sales, Acct Management) preferably at a SaaS B2B company with a focus on top technology companies and enterprises - Demonstrated passion for working with customers, helping them execute on implementation, success or expansion plans through excellent analytical, problem-solving, project management and technical skills - Willingness to learn core technology tools including but not limited to HTML/CSS, Liquid and SQL - Are comfortable in an environment with multiple needs because you’re able to effectively prioritize and orient towards outcomes first - Are driven by executing strategy and enablement while having a high self- awareness to balance ideation, execution and iteration - Have competence with Microsoft Suite & Teams - Exemplify Appen’s core values of grit, humility, performance and honesty - Willingness to travel to customer onsites (as needed)         About Appen    Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.       We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2020-5005
City
San Francisco
Job Locations US-TX-Plano
Posted Date 2 weeks ago(7/27/2020 1:11 PM)
Customer Success Operations Manager   Appen is looking for a Customer Success Operations professional with at least 5 years of experience who prides themselves on getting things done! You are gritty and like to roll up your sleeves to make things happen. You are capable of strategic conversations and dealing with the day-to-day analysis at the same time while providing solutions for scale and efficiency.   - This role has high growth opportunity. You will help align our Success team driving our account-based management and strong platform adoption approach. You will be responsible for all customer success analytics, dashboards, and reporting. You will also help own the development, launch, and ongoing management of our customer success methodology, playbooks, onboarding, Customer Success training management and  off-sites. This role reports to the Director of Global Customer Success and will have critical influence over our new hire ramp, customer success productivity, and evolution of our CS team.   - Responsibilities - Optimize processes removing friction from Sales and Success processes, especially given our huge opportunity to optimize expansion revenue - Collect metrics and key performance indicators - Structure initiatives to address KPIs - Create highly analytical adoption plans to help increase data utilization and improve customer satisfaction - Assist Customer Success team members with process contracts and resolve associated issues - Investigate and resolve issues related to the contracts and customer engagements - Be prime administrator of Salesforce (responsible for generating, running and maintaining key reports and dashboards) - Integrate and maintain Customer Success Platform and NPS - Build and maintain Customer Success training - Be a voice of Success in working with Marketing team to deliver retention and expansion enablement materials     - Required Knowledge, Skills and Abilities - Are logical and analytical with a strong attention to detail - Are comfortable in an environment with multiple needs because you’re able to effectively prioritize and orient toward outcomes first. - Are driven by executing strategy and enablement - Have high self-awareness to balance ideation, execution, and iteration - Enjoy autonomy: Proactive self-starter and ability to work independently in a fast-paced environment - Are process oriented - Have hands-on experience as a Salesforce Admin - Have Saas Technology Sales experience in the following – SQL, Mode Analytics, Domo - Have experience supporting account-based sales models - Have competence with Microsoft Excel         About Appen    Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.       We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2020-5004
City
Plano
Posted Date 3 months ago(5/27/2020 8:08 PM)
Appen, considered the #1 work-from-home option in 2020 by FlexJobs, has immediate work from home opportunities for people age 55+ to help review a variety of online news-related content and assess the accuracy of the information provided. If you are passionate about truth and want to help minimize the harm that comes with the spread of fake news, this is the opportunity for you!   As you can imagine, with the arrival of COVID-19, this is especially important now. We need your help!   About Appen Appen is a global online work provider that services data projects for some of the biggest tech companies in the world. Appen brings over 20 years of experience in data labeling for speech, text, image, and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive, and eCommerce companies — as well as governments worldwide — to help them develop, enhance, and use products that rely on artificial intelligence. Position Summary If you’re tired of hearing about fake news or have been frustrated because you came across some yourself, then this is your chance to help do something about it. In this role, you will be asked to research and evaluate claims made in various types of social media content (e.g. articles, photos, or videos) and determine whether they are credible or not.   As we work through the challenges of COVID-19, this project is even more important now as we all collectively feel the impact it continues to have in our communities. It is critical that the information available online is as accurate as possible.   You will make evaluations on our client’s secure website using your desktop or laptop computer and these evaluations will then help determine whether content will be flagged for removal across a variety of social media sites. This is very important work and we would love your help. Your work will be making the Internet a safer place and lives depend on it.   If you are interested, please follow the application process below.   Responsibilities - Review content. You will be required to rate and comment according to the guidelines. - Maintain quality standards: Adhere to provided guidelines which are always available for your reference. - Time commitment: Minimum of 4 hours per day. However this time can be spread throughout the day and does not need to be consecutive. Qualifications - An interest in reading online news content - A passion for the truth - Desktop computer with high speed Internet connection - Must pass a 2-3 hour assessment test provided to you upon - Don’t work we’ll provide you all the study materials you need) Perks - Work from home (work wherever you want) - Flexible hours (work whenever you want) - Consistent work (opportunity to work 20+ hours per week) - Quick onboarding (you can start working in less than 48 hours)   How Do I Apply? If you wish to apply follow the steps below:   - Click here to create your account on Appen - You’ll be asked to provide some background on yourself - There is a step that requires a resume, but if you don’t have one or it is not current, don’t worry! Just upload a file with your name on it. - Select the 'All Projects' tab and look for Fall Elderly - Click "Learn More” - Follow the posted instructions   If you have any questions, feel free to reach out to us at crowdsupport@appen.com
ID
2020-5003
Posted Date 3 months ago(5/27/2020 8:04 PM)
Appen, considered the #1 work-from-home option in 2020 by FlexJobs, has immediate work from home opportunities for people age 55+ to help review a variety of online news-related content and assess the accuracy of the information provided. If you are passionate about truth and want to help minimize the harm that comes with the spread of fake news, this is the opportunity for you!   As you can imagine, with the arrival of COVID-19, this is especially important now. We need your help!   About Appen Appen is a global online work provider that services data projects for some of the biggest tech companies in the world. Appen brings over 20 years of experience in data labeling for speech, text, image, and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive, and eCommerce companies — as well as governments worldwide — to help them develop, enhance, and use products that rely on artificial intelligence. Position Summary If you’re tired of hearing about fake news or have been frustrated because you came across some yourself, then this is your chance to help do something about it. In this role, you will be asked to research and evaluate claims made in various types of social media content (e.g. articles, photos, or videos) and determine whether they are credible or not.   As we work through the challenges of COVID-19, this project is even more important now as we all collectively feel the impact it continues to have in our communities. It is critical that the information available online is as accurate as possible.   You will make evaluations on our client’s secure website using your desktop or laptop computer and these evaluations will then help determine whether content will be flagged for removal across a variety of social media sites. This is very important work and we would love your help. Your work will be making the Internet a safer place and lives depend on it.   If you are interested, please follow the application process below.   Responsibilities - Review content. You will be required to rate and comment according to the guidelines. - Maintain quality standards: Adhere to provided guidelines which are always available for your reference. - Time commitment: Minimum of 4 hours per day. However this time can be spread throughout the day and does not need to be consecutive. Qualifications - An interest in reading online news content - A passion for the truth - Desktop computer with high speed Internet connection - Must pass a 2-3 hour assessment test provided to you upon - Don’t work we’ll provide you all the study materials you need) Perks - Work from home (work wherever you want) - Flexible hours (work whenever you want) - Consistent work (opportunity to work 20+ hours per week) - Quick onboarding (you can start working in less than 48 hours)   How Do I Apply? If you wish to apply follow the steps below:   - Click here to create your account on Appen - You’ll be asked to provide some background on yourself - There is a step that requires a resume, but if you don’t have one or it is not current, don’t worry! Just upload a file with your name on it. - Select the 'All Projects' tab and look for Fawn - Click "Learn More” - Follow the posted instructions   If you have any questions, feel free to reach out to us at crowdsupport@appen.com
ID
2020-5002
Job Locations US
Posted Date 2 months ago(6/18/2020 11:36 PM)
Appen, considered the #1 work-from-home option in 2020 by FlexJobs, has immediate work from home opportunities for people age 55+ to help review a variety of online news-related content and assess the accuracy of the information provided. If you are passionate about truth and want to help minimize the harm that comes with the spread of fake news, this is the opportunity for you!   As you can imagine, with the arrival of COVID-19, this is especially important now. We need your help!   About Appen Appen is a global online work provider that services data projects for some of the biggest tech companies in the world. Appen brings over 20 years of experience in data labeling for speech, text, image, and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive, and eCommerce companies — as well as governments worldwide — to help them develop, enhance, and use products that rely on artificial intelligence. Position Summary If you’re tired of hearing about fake news or have been frustrated because you came across some yourself, then this is your chance to help do something about it. In this role, you will be asked to research and evaluate claims made in various types of social media content (e.g. articles, photos, or videos) and determine whether they are credible or not.   As we work through the challenges of COVID-19, this project is even more important now as we all collectively feel the impact it continues to have in our communities. It is critical that the information available online is as accurate as possible.   You will make evaluations on our client’s secure website using your desktop or laptop computer and these evaluations will then help determine whether content will be flagged for removal across a variety of social media sites. This is very important work and we would love your help. Your work will be making the Internet a safer place and lives depend on it.   If you are interested, please follow the application process below.   Responsibilities - Review content. You will be required to rate and comment according to the guidelines. - Maintain quality standards: Adhere to provided guidelines which are always available for your reference. - Time commitment: Minimum of 4 hours per day. However this time can be spread throughout the day and does not need to be consecutive. Qualifications - An interest in reading online news content - A passion for the truth - Desktop computer with high speed Internet connection - Must pass a 2-3 hour assessment test provided to you upon - Don’t work we’ll provide you all the study materials you need) Perks - Work from home (work wherever you want) - Flexible hours (work whenever you want) - Consistent work (opportunity to work 20+ hours per week) - Quick onboarding (you can start working in less than 48 hours)   How Do I Apply? If you wish to apply follow the steps below:   - Click here to create your account on Appen - You’ll be asked to provide some background on yourself - There is a step that requires a resume, but if you don’t have one or it is not current, don’t worry! Just upload a file with your name on it. - Select the 'All Projects' tab and look for Uolo - Click "Learn More” - Follow the posted instructions   If you have any questions, feel free to reach out to us at crowdsupport@appen.com
ID
2020-5001
Job Locations PH-Cavite
Posted Date 2 months ago(6/25/2020 10:18 PM)
About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. At Appen, we value performance, honesty, humility, and grit.     Position Summary The Associate Project Manager is responsible for monitoring and driving key performance metrics for a roster or group of independent contractors doing search, social media and/or eCommerce relevance ranking and content annotation. The Associate Project Manager works collaboratively with an Appen team to meet all client and project requirements.   Responsibilities - Communicate in a timely, clear and concise manner to stakeholders. - Provide regular status reports of projects, as well as in-depth analysis to identify and recommend result improvements - Build and manage a virtual roster of proficient independent contractors to meets or exceeds project objectives and/or targets - Under manager guidance, communicate directly with client, using proper communication procedures for both production-related questions and technical issues - Proactively provide on-the-spot positive and constructive feedback to independent contractors regarding both metrics-driven, behavioral issues, strengths, and areas for improvement    Required Knowledge, Skills and Abilities - Degree from an accredited university or at least 2 years of relevant experience - Experienced in managing and prioritizing large volumes of email correspondence - Experienced in delivering exceptional customer service - Excellent analytical skills including ability to proactively identify problems, gather information and set course of action - Excellent oral and written communication skills - Intermediate to advanced MS Excel skills - Open to work at Lancaster New City, Imus, Cavite - Candidates must be amenable to work on a night shift schedule     Qualifications and Experience - Project Management, Data Analytics/Management and/or Process Improvement is an advantage   If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2020-4997
City
Cavite
Job Locations US-WA-Seattle | US-CA-San Francisco
Posted Date 1 month ago(7/14/2020 3:56 AM)
About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.     Position Summary Due to the company extensive growth, the permanent role of Corporate Recruitment Manager has been made available.   This role will be reporting to the Vice President of HR and be responsible for providing leadership, advocacy and vision to recruiters and support staff who provide recruiting support to hiring managers globally. We are looking for a natural result- and process-oriented leader who can motivate team to achieve targets and build productive and striving to excellence culture within.   We are open to considering candidates in Seattle, WA or San Francisco, CA.   Key Responsibilities - Manage the global corporate recruiting team and report on its performance. - Lead and coach junior and experienced team members on their daily recruitment activity. - Set team performance goals and metrics, timelines and a formal tracking process to measure and manage progress. - Be responsible for closing C level positions as well as unique and hard to fill roles in operations and management. - Update current and design new recruiting procedures. - Develop effective strategy, processes and/or programs to attract the best candidates. - Deliver regular recruitment reports and communicate recruitment updates to the Executive Team. - Manage social media strategy and agency relationship. - Drive the company’s diversity strategy through its efficient recruitment practices.   Required Knowledge, Skills and Abilities - Motivated self-starter who can establish a course of action for self and others and drive initiatives to completion. - Flexible, independent, self-motivated; able to deal calmly and professionally with ambiguous data while leading in an environment of constant change. - Excellent communication skills including an ability to present information clearly and concisely in writing or verbally. Must also be an attentive and careful listener and respond appropriately to others - Demonstrated time management and organizational skills with attention to details. - Excellent analytical skills including ability to proactively identify problems, gather information and set course of action - Demonstrated understanding and appreciation for a global marketplace and workforce - Ability to function well in a high-paced and at times stressful environment. - Thorough understanding of recruiting methods and best practices, as well as applicable policies and federal, state, and local employment laws and regulations. - Thorough understanding of technology, technical roles and technical skills. Qualifications - Bachelor’s Degree in Business Administration, Human Resources Management, Organizational Leadership, or other related field or equivalent professional experience in Recruiting/Human Resources. - 10+ years of experience in the recruiting field with full cycle recruitment: sourcing, screening, interviewing, hiring and onboarding, with at least 5 years supervising or managing other recruiters and a recruiting process. - Proficient with Microsoft Office Suite. - Hands-on experience with Applicant Tracking Systems (iCIMs is preferred). We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2020-4996
City
Seattle
Job Locations US-CA-San Francisco
Posted Date 7 days ago(8/5/2020 3:54 PM)
  About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally. At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and we believe in giving and receiving direct feedback. We give credit where credit is due, and we show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   About the Role: As a Technology Program Manager, you’ll help manage the Technology organization’s portfolio of work, oversee cross-team projects and dependencies, and support multiple Scrum teams leverage Appen’s Agile practices and values to help the team deliver on its commitments in support of the company’s business imperatives.   Responsibilities: - Collaborate with business owners, technical leads, and Product Managers to identify and proactively manage and communicate cross-team dependencies, risks, and escalations in order to drive rapid resolution and maintain strong cross-team alignment. - Orchestrate removal of impediments and help the Technology teams find the right resources to solve problems. - Champion Appen’s Agile frameworks and guide the Scrum teams on how to get the most out of self-organization while executing on Appen’s Agile best practices. - Drive accountability and facilitate discussion, decision-making, and management of resource contention and dependencies within and across Technology teams. - Assist with internal and cross-team and cross-organization communications, improving transparency, and radiating information to the right team members and stakeholders.   Qualifications: - 3+ years of experience as a Project Manager for cross-functional and/or software development teams. - 1+ years of experience as a Scrum Master for a software development team that applied Scrum principles and - Excellent communication and mentoring skills and a keen ability to keep track of a multitude of diverse action items, risks, and dependencies across multiple teams. - Strong process and project management skills with the ability to identify and apply solutions in rapidly changing business environments. - Ability as a servant-leader to develop strong collaborative relationships at all levels in the organization and across functional teams. - Identify areas for process improvement and help champion those efforts. - Knowledge of and experience with Agile techniques, like: User Stories, Sprint management and Scrum ceremonies, velocity and burn-up/burn-down analysis, retrospectives, and other performance analysis and reporting tools. - Experience using tools like Jira, Github, Gliffy/Visio (or other flow-charting tools) and familiarity with knowledge management and collaboration systems like Confluence and SharePoint. - Skilled at building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on articulating and solving business problems - practices. - Bachelor of Science degree in Software Engineering, Electrical Engineering, or Computer Science. - Scrum Master, Product Owner, and/or PMP certification is a plus. - Experience working in AI product teams and/or BPO operations is a plus.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status  
ID
2020-4985
City
San Francisco