Appen

Job Listings


Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 3 of 6

Job Locations US-Remote
Posted Date 2 days ago(6/27/2022 4:41 PM)
PROJECT MANAGER Position Summary Appen’s Project Manager (PM) is responsible for coordinating teams of specialists, linguists and project resources including independent contractors (ICs) towards customer project delivery while simultaneously handling key stakeholder relationships. The PM works collaboratively with an Appen team to meet all client and project requirements.   Responsibilities The role includes but is not limited to the following duties and responsibilities: - Delivery to project objectives within project scope, timeline and budget - Develop and execute delivery and quality management plans to support a project end-to-end - Coordinate technical activities and aspects of the projects - Provide regular project status reporting and in-depth analysis when required - Build strong client relationships to increase client satisfaction and revenue opportunities - Drive continuous project improvements and efficiencies - Coordinate between project team members in a matrix environment - Communicate, with all stakeholders, in a timely, clear, and concise manner across multiple time zones - Manage risks and issues and undertake recovery actions as necessary - Prepare and implement project plans, prepare reports and project-related materials - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Participate in the training and mentoring of new and existing Appen staff - Participate in program improvements, initiatives, and committee work as assigned - Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships  Minimum Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience preferred - 2 to 5 years of project management experience in a a technology-oriented or services organization - Client facing or relationship management experience - Proficient in English – excellent oral and written communication skills - Advanced Excel skills  Desired Qualifications and Experience - Exposure to speech technology, market research, or a machine-learning related field - Experience working with crowdsourcing platforms involving complex demographic requirements a bonus  You will succeed in this role if you are - A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent at communication, including an ability to present information clearly and concisely in writing or verbally - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning - An analytical thinker with ability to proactively identify problems, gather information and set course of action   About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-REMOTE  
ID
2022-6197
City
Remote
Job Locations US-Remote
Posted Date 2 days ago(6/27/2022 1:23 PM)
Solutions Architect         Position Summary Appen is embarking on a new era of corporate growth.  An important part of the company’s growth strategy includes the expansion of our sales organization focusing on Appen’s data collection and data annotation business.   Appen is seeking a talented Solutions Architect to join Appen’s Sales and Marketing organization. The Solutions Architect will be primarily responsible for actively driving and managing the initial needs analysis, pricing solution and proposal preparation stages of the sales process, working in tandem with the sales team as an advisor and product/service advocate for Appen’s offerings.       Responsibilities   - Develop a deep understanding of company’s services and providing knowledge of operational and technical abilities to develop high quality pricing and solution proposals - Work closely with the sales organization on all revenue generating opportunities and lead the needs analysis discovery process in understanding customer challenges and requirements, while also helping to qualify opportunities. - Support the sales team in documenting and translating requirements to ensure Appen can accomplish customer goals. - Respond to functional and technical elements of RFIs/RFPs - Secure pricing and solution inputs from all necessary internal solution and delivery partners within Appen and adapt solutions, as necessary, to ensure appropriate fit. - Craft presentations and demonstration pitches with the sales team for different audience types - Continually act as a point of liaison with Appen Client Services, Solutions Engineering, Marketing and Sales teams to provide input from customers, as well as be educated on new advancements in products and programs. - Liaise and work alongside the EMEA Business Development sales team, other Solution Architects and Solution Engineers - Opportunistically pursue additional business development opportunities within client organizations. Collaborate with the sales the team to ensure these opportunities are effectively covered and facilitate progress as applicable. - Administering a client relationship management tool – Salesforce or other as assigned - Travel as necessary - Completing other tasks as assigned   Required Knowledge, Skills and Abilities - 3+ years’ Pre-Sales/Solutions Architect experience in a professional managed services or SaaS environment - Experience working in the AI & ML domains is preferred and if this includes working with clients in the Search, Natural Language Understanding or Computer Vision space, it would be an advantage - Strong interpersonal, presentation, written and verbal communication skills, including the ability to adapt your message to the context of the audience. - Good analytical skills and problem-solving capabilities - Strong requirements gathering and discovery skills - Ability to juggle multiple conflicting priorities, respond quickly and manage time effectively in a fast-paced, dynamic team environment. - Excellent problem solving, critical thinking, and analytical skills - Advanced user of Excel, PowerPoint, and Word - Self-motivated and driven. Shows initiative and a direct ownership of results - Ability to work well both independently and in teams - Previous experience working in a remote and/or home-based environment - Seeks to continuously develop skills and knowledge - Mature, assertive, “get it done attitude” - Embraces challenges and uncertainty as an opportunity to grow - High degree of credibility, expertise, and confidence - Operates with a sense of urgency - Is concerned about the total organization; perceived as a good partner with other groups in the company - Desire to improve the business, a commitment to Appen's core values and company vision. - Ability to work under pressure whilst efficiently managing the workload and conflicting priorities. - Company core values: - Performance – ambition to overachieve on work deliverables and personal professional goals - Grit – does what it takes to persevere and embrace challenging sales environments - Honesty – works with integrity at all times - Humility - excellent interpersonal skills and ability to develop collaborative relationships at all levels in the organization       Qualifications and Experience - The ideal candidate must be able to articulate technology and product positioning to both business and technical users, as well as ensure customer satisfaction through the sales cycle. - Self-motivated individual who is comfortable working in a fast-paced environment (and able to travel to customer locations as needed in the future). - Experience in the AI & ML domain is preferred and specific experience with engaging clients in the computer vision, image or video annotation would be an advantage. - Experience working in professional technical services selling complex custom solutions       About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We are truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #li-remote
ID
2022-6195
City
Remote
Job Locations US-Austin
Posted Date 1 month ago(5/24/2022 3:55 AM)
PROJECT INFORMATION: Mayan Travel Audio Onsite DC is an onsite data collection project wherein participants will engage in travel-related conversations in English, Arabic, Mandarin Chinese, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), Russian, and Spanish.   DETAILED JOB RESPONSIBILITIES: The Project Supervisor is responsible for executing data collection projects using Appen’s data collection systems, software, and equipment. The Project Supervisor will instruct the on-site participant based on project-specific needs and supervise the data collection. Some communication with potential participants will also be required (sometimes via email and sometimes via phone).   REQUIRED QUALIFICATIONS AND EXPERIENCE: • Computer literate and able to pick up new tools and systems quickly and with accuracy • Service orientated approach • Demonstrated time management and organizational skills • Attention to detail • Commitment to quality (being able to follow quality management processes)   SKILLS: • Knowledge of Microsoft Office tools - Excel, Word, and Outlook • Proficiency in English, with excellent oral and written communication skills • Experience with audio recording equipment and software desirable but not required • Bi-lingual in a second language is a bonus     If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.     About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.        
ID
2022-6190
City
Austin
Job Locations US-FL-Miami
Posted Date 1 month ago(5/24/2022 3:37 AM)
PROJECT INFORMATION: Mayan Travel Audio Onsite DC is an onsite data collection project wherein participants will engage in travel-related conversations in English, Arabic, Mandarin Chinese, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), Russian, and Spanish.   DETAILED JOB RESPONSIBILITIES: The Project Supervisor is responsible for executing data collection projects using Appen’s data collection systems, software, and equipment. The Project Supervisor will instruct the on-site participant based on project-specific needs and supervise the data collection. Some communication with potential participants will also be required (sometimes via email and sometimes via phone).   REQUIRED QUALIFICATIONS AND EXPERIENCE: • Computer literate and able to pick up new tools and systems quickly and with accuracy • Service orientated approach • Demonstrated time management and organizational skills • Attention to detail • Commitment to quality (being able to follow quality management processes)   SKILLS: • Knowledge of Microsoft Office tools - Excel, Word, and Outlook • Proficiency in English, with excellent oral and written communication skills • Experience with audio recording equipment and software desirable but not required • Bi-lingual in a second language is a bonus     If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.     About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.      
ID
2022-6189
City
Miami
Job Locations PH-Cavite
Posted Date 2 days ago(6/27/2022 1:42 PM)
Position Summary The Data Analyst is responsible for providing reporting and analytical support to enable data-driven decision making. He/she will support project & operations group by creating custom-reports that require Extract-Transform-Load (ETL) related steps, and build user-friendly & scalable Power BI-based dashboards and other reporting formats, to drive more meaningful insights; (underscoring accuracy & data integrity). This role is expected to continually seek to improve existing reporting processes, frequency, and distribution methods by incorporating automation techniques, initiatives, and technology trends -- he/she must have a proven ability to drive business results with their data-based insights. He/she must be comfortable working with a wide range of stakeholders and functional teams, underscoring changing requirements; Can be assigned to different projects local and global needing Data Analyst support.   Responsibilities - Creates dashboard summaries for reporting purposes using Excel, Power BI; - ETL of data from various sources that are used for business-specific reporting. - Responsible for the detailed consultation and implementation of the required data analytics solution - Understand internal clients’ needs and propose appropriate analytical solutions. - Utilize data sets to identify trends - Serve as a technical liaison effectively working with data and configuration of different tools or applications to meet specific client objectives. - Conceptualizes and develops tools/scripts that can automate the reporting process (usage of complex formula, Excel Macro, VBA, SQL). - Builds new reports and templates on top of existing business systems and makes them available to all users"; Creates and tests dynamic reports based on the designed format - Designs, tests and proposes improvement to reporting process optimization    Required Knowledge, Skills and Abilities - Advanced experience in Excel (Macros and VBA scripting) - Deep to Expert in Power BI data visualization is a must - Working experience in Programming, SQL, HIVEQL, etc (e.g. building Tables, creating ETL packages (Extract, Transform, Loading packages) - knowledge in SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS) is a plus - Experience in extracting, transforming and loading data from source systems to data analytics platform(s) and reports - Experience in analysing different types of data to support business needs and present the results in concise visualisation formats - Detail oriented, independent and able to work under pressure to meet deadlines; Adaptable to various stakeholders, business models, and changing requirements - Has an inquisitive mind and proactivity to challenge the norms constructively - Good communication and presentation skills; Engaging and influencing stakeholders  Qualifications and Experience - At least 3 years of being an Operations Analyst - Bachelor’s Degree/Diploma, or the equivalent, preferred. Degree/Diploma in computer science, finance or statistics/mathematics a plus - 3+ years solid experience with data visualization or business intelligence development; business analytics & dashboard design experience   Note: Candidates must be willing to work onsite. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines #LI-onsite   If this resonates with you, or if you feel like you would excel in the role, apply now!    About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   Growth Strategy High-quality training data necessarily includes human beings, to record and transcribe speech for example or recognize complex images. Appen uses a crowdsourced model to engage humans at scale, but this increases the cost, time, and complexity of providing data sets. The company relies on technology to accelerate and reduce the cost of training data. It has developed and acquired platform that manages and enables crowd workers.   Appen’s Growth Strategy is Built on Four Pillars - Grow in New Markets: Drive growth in target customer segments China, Government, Enterprise, and Global Product - Automate our annotation services: Leverage AI and ML in our labelling operations to improve the productivity and quality of our workforce - Expand our product offering: Add new products and capabilities to expand into the broader data and AI market - Evolve how we do business: Improve the scalability of our operations including sales, project delivery, and crowd management
ID
2022-6186
City
Cavite
Job Locations PH-Cavite
Posted Date 2 days ago(6/27/2022 1:42 PM)
Position Summary Appen’s Quality Analyst I will be joining a team of other Analysts who are responsible for monitoring and driving key performance metrics for a group of independent contractors (ICs) who are doing search relevance projects to assist our technology client to increase search results and improve ad traffic from their search engine. It’s an exciting time at Appen and our program with this client is growing! This position can be based anywhere in Cavite or nearby areas.   Responsibilities - Meet all quality and acuracy goals for various Appen projects - Perform quality inspections of crowdsourced tasks to ensure accuracy - Assess crowdsourced work for quality and provide coaching and feedback as needed in both English and a second language - Utilize Appen’s technology platform to identify and address low quality crowdsourced tasks - Identify training opportunities that will drive increased levels of quality through various projects - Respond to contractor inquiries about the platform, quality metrics and customer audits - Analyze and evaluate statistical reports to proactively identify and improve individual IC and team results to improve client satisfaction - Support the Quality Team with other ad-hoc projects as needed    Qualifications and Experience - At least 1 - 3 years of professional work experience, ideally in a similar role - Excellent web research skills and analytical abilities - Excellent comprehension and written communication skills in English - University degree or equivalent experience - Ability to work independently under minimal supervision - Experience creating computer-based training courses is a plus - Can-do positive attitude and willingness to work on a team - Have in-depth, up-to-date familiarity with American social culture, media, and web culture - Broad range of interests, with specific areas of expertise a plus   Note: Candidates must be willing to work onsite. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines #LI-onsite   If this resonates with you, or if you feel like you would excel in the role, apply now!    About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   Growth Strategy High-quality training data necessarily includes human beings, to record and transcribe speech for example or recognize complex images. Appen uses a crowdsourced model to engage humans at scale, but this increases the cost, time, and complexity of providing data sets. The company relies on technology to accelerate and reduce the cost of training data. It has developed and acquired platform that manages and enables crowd workers.   Appen’s Growth Strategy is Built on Four Pillars - Grow in New Markets: Drive growth in target customer segments China, Government, Enterprise, and Global Product - Automate our annotation services: Leverage AI and ML in our labelling operations to improve the productivity and quality of our workforce - Expand our product offering: Add new products and capabilities to expand into the broader data and AI market - Evolve how we do business: Improve the scalability of our operations including sales, project delivery, and crowd management
ID
2022-6185
City
Cavite
Job Locations US-Austin
Posted Date 1 month ago(5/17/2022 8:58 PM)
PROJECT INFORMATION:   Neon Grocery store Onsite DC is an onsite data collection project wherein Project Supervisors/Support will engage in taking photos and images of grocery store items through our equipment located on hand.     DETAILED JOB RESPONSIBILITIES:   - Coordinates and takes image and videos for the project using specific camera equipment - Coordinates with other internal and external stakeholders. - Ensure orderliness and proper execution and completion of the project requirements. - Overseeing and managing project timelines and deliverables.   REQUIRED QUALIFICATIONS AND EXPERIENCE:   - Computer literate and able to pick up new tools and systems quickly and with accuracy - Commitment to quality (being able to follow quality management processes) - Attention to detail - Demonstrated time management and organizational skills - Service orientated approach   SKILLS: - Knowledge of Microsoft Office tools - Excel, Word, and Outlook - Proficiency in English, with excellent oral and written communication skills - Experience with audio recording equipment and software desirable but not required - Quick and fast paced - Quality of asset captures - Hobbyist/ semi-professional/ interest in taking photos and videos.           We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally        
ID
2022-6180
City
Austin
Job Locations US-Remote
Posted Date 2 days ago(6/27/2022 4:56 PM)
Associate Project Manager (Fixed Term Contract -  12 months)   The main responsibility of the Associate Project Manager (APM) is to coordinate project resources including independent contributors towards client project delivery while simultaneously handling key stakeholder relationships. The APM applies their contributor and data management skills and attention to detail to manage projects to quality expectations, timelines, and budget. The APM applies their communication skills to manage stakeholder relationships and transcribers/annotators around the world.  This opportunity is a Fixed Term Contract (FTC) for 12 months with benefits.   Responsibilities: The role includes but is not limited to the following duties and responsibilities:  - Plan and manage projects to quality, time and budget to ensure effective project execution and delivery  - Onboard and train a virtual team of contributors to create, evaluate or annotate linguistic and non-linguistic data in multiple languages and/or modalities. - Prepare guidelines, training materials and tools, aligned to client specifications  - Oversee the work of contributors, including task assignment, scheduling and monitoring  - Taking ownership of successful creation, execution, monitoring and reporting on all types of project solutions  - Set up quality management processes and monitor their implementation  - Create and analyze statistical reports to proactively identify and improve project results and efficiency   - Work collaboratively in a team to support a project’s technical and quality objectives - Ensure close and regular communication with all internal project stakeholders, including reporting virtual team progress and quality - Document and manage language resources and project management methodologies arising from projects    Required: - Bachelor's degree - Minimum 1-2 year of project and/or quality management experience in a metric-driven setting working in a production, operation, or call center environment is desired - Excellent communication and data management skills - Intermediate knowledge of Microsoft Office – Excel, Word, and Outlook - Good problem­-solving and analytical skills - Demonstrated ability to work effectively in an environment characterized by constant change, and a fast, deadline­-driven culture Strongy Preffered: - Experience in a language ­related field, such as linguistics, computational linguistics, translation and localization, or equivalent is preferred - Working experience with SQL, R Studio, Python, PowerBI highly desirable You will succeed in this role if you are: - A motivated self-starter who can establish a course of action for self and others and drive project objectives to completion. - Excellent at communication, including an ability to present information clearly and concisely in writing or verbally. - Passionate about learning new skills and technologies. - An analytical thinker with ability to proactively identify problems, gather information and set course of action. - An interest in Natural Language Processing, Machine Learning, Artificial Intelligence, or other related fields.    About Appen    Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.    At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We are truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.    #LI-REMOTE  
ID
2022-6179
City
Remote
Job Locations US-Remote
Posted Date 2 days ago(6/27/2022 1:25 PM)
PROJECT MANAGER Position Summary Appen’s Project Manager (PM) is responsible for coordinating teams of specialists, linguists and project resources including independent contractors (ICs) towards customer project delivery while simultaneously handling key stakeholder relationships. The PM works collaboratively with an Appen team to meet all client and project requirements.   Responsibilities The role includes but is not limited to the following duties and responsibilities: - Delivery to project objectives within project scope, timeline and budget - Develop and execute delivery and quality management plans to support a project end-to-end - Coordinate technical activities and aspects of the projects - Provide regular project status reporting and in-depth analysis when required - Build strong client relationships to increase client satisfaction and revenue opportunities - Drive continuous project improvements and efficiencies - Coordinate between project team members in a matrix environment - Communicate, with all stakeholders, in a timely, clear, and concise manner across multiple time zones - Manage risks and issues and undertake recovery actions as necessary - Prepare and implement project plans, prepare reports and project-related materials - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Participate in the training and mentoring of new and existing Appen staff - Participate in program improvements, initiatives, and committee work as assigned - Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships    Minimum Qualifications and Experience: - BS or BA degree from an accredited university or equivalent work experience preferred - 2 to 5 years of project management experience in a a technology-oriented or services organization - Client facing or relationship management experience - Proficient in English – excellent oral and written communication skills - Advanced Excel skills  Desired Qualifications and Experience: - Exposure to speech technology, market research, or a machine-learning related field - Experience working with crowdsourcing platforms involving complex demographic requirements a bonus  You will succeed in this role if you are: - A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent at communication, including an ability to present information clearly and concisely in writing or verbally - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning - An analytical thinker with ability to proactively identify problems, gather information and set course of action   About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-REMOTE  
ID
2022-6176
City
Remote
Job Locations UK-Remote
Posted Date 2 days ago(6/27/2022 1:23 PM)
                Project Manager               Position Summary Appen’s Project Manager (PM) is responsible for coordinating teams of specialists, linguists and project resources including independent contractors (ICs) towards customer project delivery while simultaneously handling key stakeholder relationships. The PM works collaboratively with an Appen team to meet all client and project requirements.   Responsibilities The role includes but is not limited to the following duties and responsibilities: - Delivery to project objectives within project scope, timeline and budget - Develop and execute delivery and quality management plans to support a project end-to-end - Coordinate technical activities and aspects of the projects - Provide regular project status reporting and in-depth analysis when required - Build strong client relationships to increase client satisfaction and revenue opportunities - Drive continuous project improvements and efficiencies - Coordinate between project team members in a matrix environment - Communicate, with all stakeholders, in a timely, clear, and concise manner across multiple time zones - Manage risks and issues and undertake recovery actions as necessary - Prepare and implement project plans, prepare reports and project-related materials - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Participate in the training and mentoring of new and existing Appen staff - Participate in program improvements, initiatives, and committee work as assigned - Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships   Minimum Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience preferred - 2 to 5 years of project management experience in a a technology-oriented or services organization - Client facing or relationship management experience - Proficient in English – excellent oral and written communication skills - Advanced Excel skills  Desired Qualifications and Experience - Degree in linguistics, computational linguistics or language studies or solid understanding of linguistic concepts and terminology - Exposure to speech technology, market research, or a machine-learning related field - Experience working with crowdsourcing platforms involving complex demographic requirements a bonus - Bi-lingual in a second language and familiarity with a range of Natural Language Processing technologies are a bonus  You will succeed in this role if you are - A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent at communication, including an ability to present information clearly and concisely in writing or verbally - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning - An analytical thinker with ability to proactively identify problems, gather information and set course of action   About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2022-6170
City
Remote
Job Locations AU-Chatswood
Posted Date 2 days ago(6/27/2022 1:22 PM)
                Project Manager               Position Summary Appen’s Project Manager (PM) is responsible for coordinating teams of specialists, linguists and project resources including independent contractors (ICs) towards customer project delivery while simultaneously handling key stakeholder relationships. The PM works collaboratively with an Appen team to meet all client and project requirements.   Responsibilities The role includes but is not limited to the following duties and responsibilities: - Delivery to project objectives within project scope, timeline and budget - Develop and execute delivery and quality management plans to support a project end-to-end - Coordinate technical activities and aspects of the projects - Provide regular project status reporting and in-depth analysis when required - Build strong client relationships to increase client satisfaction and revenue opportunities - Drive continuous project improvements and efficiencies - Coordinate between project team members in a matrix environment - Communicate, with all stakeholders, in a timely, clear, and concise manner across multiple time zones - Manage risks and issues and undertake recovery actions as necessary - Prepare and implement project plans, prepare reports and project-related materials - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Participate in the training and mentoring of new and existing Appen staff - Participate in program improvements, initiatives, and committee work as assigned - Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships   Minimum Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience preferred - 2 to 5 years of project management experience in a a technology-oriented or services organization - Client facing or relationship management experience - Proficient in English – excellent oral and written communication skills - Advanced Excel skills  Desired Qualifications and Experience - Degree in linguistics, computational linguistics or language studies or solid understanding of linguistic concepts and terminology - Exposure to speech technology, market research, or a machine-learning related field - Experience working with crowdsourcing platforms involving complex demographic requirements a bonus - Bi-lingual in a second language and familiarity with a range of Natural Language Processing technologies are a bonus  You will succeed in this role if you are - A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent at communication, including an ability to present information clearly and concisely in writing or verbally - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning - An analytical thinker with ability to proactively identify problems, gather information and set course of action   About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2022-6169
City
Chatswood
Job Locations US-Remote
Posted Date 2 days ago(6/27/2022 1:21 PM)
  PROJECT MANAGER (Contract role with benefits) About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   Position Summary   Appen’s Project Manager (PM) is responsible for coordinating teams of specialists and project resources including independent contractors (ICs) towards customer project delivery while simultaneously handling key stakeholder relationships. This position will include organising various project resources and logistical aspects related to an in-person data collection. It may require facilitating teams to troubleshoot systems, software, and equipment. The PM works collaboratively with Data Collection Architect, Project Managers, Project Engineering, and other Specialists to meet all project and client requirements. Some travelling within the US may be required.   Responsibilities   The role includes but is not limited to the following duties and responsibilities: - Delivery to project objectives within project scope, timeline, and budget - Develop and execute delivery and quality management plans to support a project end-to-end - Coordinate technical activities and aspects of the projects - Design user out-reach/onboarding/engagement strategies tailored for the needs of individual projects - Provide regular project status reporting and in-depth analysis when required - Build strong client relationships to increase client satisfaction and revenue opportunities - Drive continuous project improvements and efficiencies - Coordinate between project team members in a matrix environment - Communicate, with all stakeholders, in a timely, clear, and concise manner across multiple time zones - Manage risks and issues and undertake recovery actions as necessary - Prepare and implement project plans, prepare reports and project-related materials - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Participate in the training and mentoring of new and existing Appen staff - Participate in program improvements, initiatives, and committee work as assigned  Minimum Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience preferred - 2 to 5 years of project management experience in a metric-driven setting and ideally in a services organization - Experience with stakeholder management in a commercial project-based environment - Demonstrated time management and organizational skills with attention to details - Demonstrated agility and a service orientated approach - Proficient in English – excellent oral and written communication skills - Advanced Excel skills  Desired Qualifications and Experience - Exposure to speech technology, market research, a technology-oriented or a machine-learning related field - Experience with audio recording equipment and software desirable - Bi-lingual in a second language is a bonus  You will succeed in this role if you are - A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent at communication, including an ability to present information clearly and concisely in writing or verbally - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning - An analytical thinker with ability to proactively identify problems, gather information and set course of action   About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-remote
ID
2022-6160
City
Remote
Job Locations PH-Cavite
Posted Date 2 days ago(6/27/2022 1:41 PM)
Position Summary The Associate Project Manager is responsible for monitoring and driving key performance metrics for a roster or group of independent contractors doing search, social media and/or eCommerce relevance ranking and content annotation. The Associate Project Manager works collaboratively with an Appen team to meet all client and project requirements.   Responsibilities - Quality Management: - Execute day-to-day quality process for all assigned programs - Develop quality management plans to support a program end-to-end - Drive quality improvements - Take responsibility for delivering required performance metrics for assigned programs - Analyze and evaluate statistical reports to proactively identify and improve individual IC and team results to improve client satisfaction - Client Relationship Management: - Become familiar with all aspects of managing client relationships - Actively establish and grow client relationships, as assigned - Adapt to changing client needs and expectations - Virtual Team Management: - Build and manage a virtual team of proficient ICs that meets or exceeds quality, throughput and productivity targets - Participate in IC selection as needed - Ensure ICs have access to required tools, guidelines and other related materials to meet project requirements - Prepare and disseminate project materials based on IC and/or client feedback to clarify guidelines - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Provide regular reporting on project status, as well as more in-depth analysis - Guideline & Training Support: - Develop program guidelines and training material as well as annotate data for new or existing programs - Participate in program improvements, initiatives, and committee work as assigned - Support the training and mentoring of new and existing Appen staff, as assigned - Reporting and Communication: - Communicate service level expectations and directions to all ICs. May be asked to establish quality requirements - Provide up-to-date information that helps Appen staff and ICs anticipate and solve problems. - Proactively provide on-the-spot positive and constructive feedback to ICs regarding metrics-driven performance issues - Under manager guidance, communicate directly with client, using proper escalation procedures for both production-related questions and technical issues - Communicate, with all stakeholders, in a timely, clear and concise manner - Participate in regular team meetings with program staff - Where necessary, complete additional tasks as assigned.    Required Knowledge, Skills and Abilities - Advanced Excel skills required - Experience managing and prioritizing large volumes of email correspondence - Experience with a Windows operating system and Office suite of products - Proficient in English. Excellent oral and written communication skills - Bi-lingual in a second language is a bonus - Experienced in delivering exceptional customer service - Excellent analytical skills including ability to proactively identify problems, gather information and set course of action - Open to work at Lancaster New City, Imus, Cavite - Candidates must be amenable to work on a night shift schedule    Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience preferred List out years of experience required - Minimum 1-2 years work experience in a metric -driven setting working in a production, operation, or call center environment is desired - Project Management, Data Analytics/Management and/or Process Improvement is an advantage   Note: Candidates must be willing to work onsite. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines #LI-onsite   If this resonates with you, or if you feel like you would excel in the role, apply now!    About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   Growth Strategy High-quality training data necessarily includes human beings, to record and transcribe speech for example or recognize complex images. Appen uses a crowdsourced model to engage humans at scale, but this increases the cost, time, and complexity of providing data sets. The company relies on technology to accelerate and reduce the cost of training data. It has developed and acquired platform that manages and enables crowd workers.   Appen’s Growth Strategy is Built on Four Pillars - Grow in New Markets: Drive growth in target customer segments China, Government, Enterprise, and Global Product - Automate our annotation services: Leverage AI and ML in our labelling operations to improve the productivity and quality of our workforce - Expand our product offering: Add new products and capabilities to expand into the broader data and AI market - Evolve how we do business: Improve the scalability of our operations including sales, project delivery, and crowd management
ID
2022-6148
City
Cavite
Job Locations PH-Cavite
Posted Date 2 days ago(6/27/2022 12:21 PM)
Position Summary We are seeking a proven motivated intelligent hard working individual contributor, with experience accurately implementing processes while quickly and concisely explaining those to others. This Sales Operations role will support the global Sales organization by assessing and assigning support tickets as well as completing tickets regarding customer forms/information requests. The role will provide daily interaction with the Sales team. We are seeking an individual with a strong analytical, decision making, and communications skills, along with the ability to quickly process and act on information.    Responsibilities - Follow established processes to ensure the smooth flow of internal requests from Sales - Triage ticket requests and assign appropriately - Fill out customer forms and answer information requests accurately - Follow up with ticket assignees to ensure timely resolutions - Answer questions from Sales regarding the document review and approval process and where specific documents are in the process - Recommend process improvements to improve customer service    Required Knowledge, Skills and Abilities - Detailed oriented and analytical mind with a drive to seek the truth and drive what is right for the organization and company at large - Outstanding decision making and communication skills - Ability to interact with other internal teams to drive closure of support tickets - Ability to learn new processes quickly    Qualifications and Experience - Four-year college degree from an accredited institution; master’s in business administration (MBA) or equivalent preferred - Minimum 5 years of sales operations or Deal Desk experience in an enterprise sales environment - Strong business acumen. Prior sales, contracts management, or business consulting experience preferred. - Experience in sales operations, business planning, or sales support team is a strong plus. - Experience successfully working analytically rigorous corporate initiatives - Prior experience in the enterprise hardware space a plus. - Bachelor’s degree, Masters’ degree preferred, project management certification a plus   Note: Candidates must be willing to work onsite. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines #LI-onsite   If this resonates with you, or if you feel like you would excel in the role, apply now!    About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   Growth Strategy High-quality training data necessarily includes human beings, to record and transcribe speech for example or recognize complex images. Appen uses a crowdsourced model to engage humans at scale, but this increases the cost, time, and complexity of providing data sets. The company relies on technology to accelerate and reduce the cost of training data. It has developed and acquired platform that manages and enables crowd workers.   Appen’s Growth Strategy is Built on Four Pillars - Grow in New Markets: Drive growth in target customer segments China, Government, Enterprise, and Global Product - Automate our annotation services: Leverage AI and ML in our labelling operations to improve the productivity and quality of our workforce - Expand our product offering: Add new products and capabilities to expand into the broader data and AI market - Evolve how we do business: Improve the scalability of our operations including sales, project delivery, and crowd management
ID
2022-6138
City
Cavite
Job Locations PH-Cavite
Posted Date 2 days ago(6/27/2022 12:19 PM)
Position Summary The Contracts Administrator is responsible for ensuring that the organization adheres to all regulatory and contractual obligations as well as applicable internal policies. Our company has an urgent need on contracts administration and contracts review.   Responsibilities - Review, index and manage commercial contracts throughout the entire contracts life cycle. - Work with cross functional teams to build and manage a contracts compliance system. - Collaborate with the Data Privacy Analyst in the processing of data subject access requests (DSARs). - Ability to work quickly and manage high volume of contracts and address compliance issues. - Support related tasks as needed by the DPO Privacy/Commercial Counsel.    Required Knowledge, Skills and Abilities - Practical experience working with high volume contracts. - At least moderate level of familiarity with understanding commercial contracts. - A good understanding of data privacy compliance principles highly preferred. - Humility; excellent interpersonal skills and ability to develop collaborative relationships at all levels in the organization. - Ability to focus on urgent tasks, learn and improve steadily. - Strong desire to learn quickly and gain improved skills.    Qualifications and Experience - Minimum of an associate degree required. - At least two (2) years of relevant work experience, preferably in a law firm or legal department setting.   Note: Candidates must be willing to work onsite. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines #LI-onsite   If this resonates with you, or if you feel like you would excel in the role, apply now!    About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   Growth Strategy High-quality training data necessarily includes human beings, to record and transcribe speech for example or recognize complex images. Appen uses a crowdsourced model to engage humans at scale, but this increases the cost, time, and complexity of providing data sets. The company relies on technology to accelerate and reduce the cost of training data. It has developed and acquired platform that manages and enables crowd workers.   Appen’s Growth Strategy is Built on Four Pillars - Grow in New Markets: Drive growth in target customer segments China, Government, Enterprise, and Global Product - Automate our annotation services: Leverage AI and ML in our labelling operations to improve the productivity and quality of our workforce - Expand our product offering: Add new products and capabilities to expand into the broader data and AI market - Evolve how we do business: Improve the scalability of our operations including sales, project delivery, and crowd management
ID
2022-6136
City
Cavite
Job Locations US-Remote
Posted Date 2 weeks ago(6/14/2022 7:56 PM)
Senior Product Manager – Developer Experiences           Position Summary   As our Technical Product manager of Developer Experiences, your role is to make it easy for both external developers across all of Appen’s customer segments leverage APIs & SDKs across our product platforms and increase developer productivity with our internal engineering org. If you are passionate about enabling great developer experiences and want to dive deep into AI/ML, this is an excellent opportunity to do both. In this role you will lead our developer experiences to drive innovation to help developers deliver high quality products by providing easy to use tools and infrastructure.          Responsibilities   - Customer Discovery: Work closely with Customer Success, Engineering and Sales teams to learn about developer personas, discover their use cases and pain points that define the API integration layer, and translate into detailed set of actionable product requirements - Product Ownership: Own the overall product experience for developer tools. (APIs/SDKs). Define the product roadmap based on developer needs, strategic company goals, latest market and technical trends, and competitive landscape - Prioritization: Prioritize from the backlog to solve the most urgent and costly business and customer problems   - Orchestration & Delivery: Partner across UX/UI, Engineering, Product, GTM to manage product development ensuring projects are well scoped, clearly communicated and synthesize the go/no-go of releases based on results - Monitor and measure: Define KPIs and metrics to gain insights, iterate on features and help shape our overall product offerings - Documentation: Advocate with artifacts an easy-to-use developer’s integration experience to engage domain product and engineering teams on API design, sample code, help guides & tutorials        Required Knowledge, Skills and Abilities     - Knowledge and passion for Developer Experiences and platform product management experiences   - Excellent customer-facing written and verbal communication and presentation to stakeholders and executives - Excellent organizational and collaboration skills, particularly the ability to handle multiple priorities, stakeholders and workstreams  - Experience with integrating customer feedback into product requirements, and driving prioritization   - Ability to influence cross-functional teams without authority (e.g. Engineering, UX/UI, Program Management, Marketing, Customer Success and Technical Writers)       Qualifications and Experience   - Bachelors / Masters degree in technical or business related area - 5+ years of product management experience  - Experience in driving elements of product development life cycle for developers from vision to execution (i.e. product vision, GTM strategy, driving requirements and product launch) - 3+ years as software developer or having developers as customers unlocking product experiences via platform APIs, SDKs/CLIs and IDE plugins (e.g. formerly a software developer or technical leader) - Experience with open-source software, open API standards (e.g. Swagger) and understanding of CI/CD deployment practices and tools - Experience with Scrum and agile development practice and working on public cloud platforms (Azure/GCP/AWS) - Experience working on large scale platforms to drive growth, retention and engagement initiatives for cloud/enterprise and/or developer areas.         About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-REMOTE
ID
2022-6125
City
Remote
Job Locations PH-Cavite
Posted Date 2 weeks ago(6/16/2022 10:21 PM)
Position Summary The Business Development Specialist role will primarily act as a support to the US Account Manager working with our Global Accounts. He/she will perform research, prospecting, outreach and monitor their own account's sales pipeline. He/She will be required to setup 6 relevant meetings in a month and at least 2 qualified Opportunities from the assigned target accounts. Familiarity with Boolean Search, Salesforce and LinkedIn Sales Navigator is a must.    Responsibilities - Will work closely with the assigned US - Account Managers, PH-BD Supervisor and PH-BD Global Team to share strategies and improve sales traction and KPIs. - Will perform prospecting, outreach, and general sales development functions to build a sales network within the targeted Global Accounts designated by Management. - Will also follow up on web inquiries, pre‐qualify leads, and develop relevant sales/project meetings to the point of handoff for the assigned Global Account Manager’s pitch. - Will be required to setup 6 relevant meetings in a month and at least 2 qualified Opportunities from the assigned target accounts. - Will research for strategies or ways to increase the Opportunities and Meetings set for the assigned target accounts. - Will still have general duties as an employee. From time to time, he/she may be required to do other admin tasks, undertake other duties within skills and experience.    Required Knowledge, Skills and Abilities - Lead generation skills using LinkedIn or LinkedIn Sales Navigator. - Can identify and qualify target personas. - Knowledgeable in using and creating Boolean Search. - Appointment setting skills and overcoming objections. - Great English communication and comprehension skills. - Soft Skills: - Performance: Complex problem-solving skills to search for steps that will lead to a successful outcome and reach the goal. - Grit: Perseverance skills to power through obstacles and complete the objective no matter how challenging the situation is especially in being part of Sales Department, rejections will always be around the corner. - Honesty: Integrity skills to be reliable and trustworthy especially for an individual contributor post. - Humility; Professional attitude to value communication, feedbacks and can foment cooperation between various parties within the organization.    Qualifications and Experience - At least finished 2 years in college. - At least 2 years’ experience in Lead Generation/Business Development/Sales role for foreign accounts.   Note: Candidates must be willing to work onsite. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines #LI-onsite   If this resonates with you, or if you feel like you would excel in the role, apply now!    About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   Growth Strategy High-quality training data necessarily includes human beings, to record and transcribe speech for example or recognize complex images. Appen uses a crowdsourced model to engage humans at scale, but this increases the cost, time, and complexity of providing data sets. The company relies on technology to accelerate and reduce the cost of training data. It has developed and acquired platform that manages and enables crowd workers.   Appen’s Growth Strategy is Built on Four Pillars - Grow in New Markets: Drive growth in target customer segments China, Government, Enterprise, and Global Product - Automate our annotation services: Leverage AI and ML in our labelling operations to improve the productivity and quality of our workforce - Expand our product offering: Add new products and capabilities to expand into the broader data and AI market - Evolve how we do business: Improve the scalability of our operations including sales, project delivery, and crowd management
ID
2022-6124
City
Cavite
Job Locations US-Remote
Posted Date 2 days ago(6/27/2022 4:44 PM)
PROJECT MANAGER Position Summary Appen’s Project Manager (PM) is responsible for coordinating teams of specialists, linguists and project resources including independent contractors (ICs) towards customer project delivery while simultaneously handling key stakeholder relationships. The PM works collaboratively with an Appen team to meet all client and project requirements.   Responsibilities The role includes but is not limited to the following duties and responsibilities: - Delivery to project objectives within project scope, timeline and budget - Develop and execute delivery and quality management plans to support a project end-to-end - Coordinate technical activities and aspects of the projects - Provide regular project status reporting and in-depth analysis when required - Build strong client relationships to increase client satisfaction and revenue opportunities - Drive continuous project improvements and efficiencies - Coordinate between project team members in a matrix environment - Communicate, with all stakeholders, in a timely, clear, and concise manner across multiple time zones - Manage risks and issues and undertake recovery actions as necessary - Prepare and implement project plans, prepare reports and project-related materials - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Participate in the training and mentoring of new and existing Appen staff - Participate in program improvements, initiatives, and committee work as assigned - Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships  Minimum Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience preferred - 2 to 5 years of project management experience in a a technology-oriented or services organization - Client facing or relationship management experience - Proficient in English – excellent oral and written communication skills - Advanced Excel skills  Desired Qualifications and Experience - Exposure to speech technology, market research, or a machine-learning related field - Experience working with crowdsourcing platforms involving complex demographic requirements a bonus  You will succeed in this role if you are - A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent at communication, including an ability to present information clearly and concisely in writing or verbally - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning - An analytical thinker with ability to proactively identify problems, gather information and set course of action   About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-REMOTE  
ID
2022-6114
City
Remote
Job Locations AU-Sydney
Posted Date 2 months ago(4/19/2022 11:38 PM)
PROJECT INFORMATION: Onsite transcription project (physical presence in office required) in a secure environment working on an online tool to transcribe Australian English audio data in accordance with set guidelines unique to the project. The project is expected to last for around 3-4 months with a potential to extend further.   DETAILED JOB RESPONSIBILITIES: Ability to accurately transcribe audios in Australian English language in accordance with the project’s set guidelines. REQUIRED EDUCATIONAL QUALIFICATION: Senior High School at least.   REQUIRED YEARS OF EXPERIENCE: Previous transcription experience is highly advantageous but not compulsory.   REQUIREMENTS: • Bilingual native or near native speaker of Australian English • Available for full time work at Sydney secure office • Able to type at least 30 words per minute or more. • Detail oriented and comfortable with online research pages to verify information contained within the audio. SKILLS: • Have prior experience in transcription (this is advantageous, but is not essential as full training is provided)             We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally      
ID
2022-6100
City
Sydney
Job Locations AU-Sydney
Posted Date 1 month ago(5/31/2022 2:19 AM)
PROJECT INFORMATION: Onsite transcription project (physical presence in office required) in a secure environment working on an online tool to transcribe Japanese audio data in accordance with set guidelines unique to the project. The project is expected to last for around 3-4 months with a potential to extend further.   DETAILED JOB RESPONSIBILITIES: Ability to accurately transcribe audios in Japanese language in accordance with the project’s set guidelines.   REQUIRED EDUCATIONAL QUALIFICATION: Senior High School at least. REQUIRED YEARS OF EXPERIENCE: Previous transcription experience is highly advantageous but not compulsory.   REQUIREMENTS: • Bilingual native or near native speaker of Japanese • Available for full time work at Sydney secure office • Able to type at least 30 words per minute or more. • Detail oriented and comfortable with online research pages to verify information contained within the audio.   SKILLS: • Have prior experience in transcription (this is advantageous, but is not essential as full training is provided)
ID
2022-6099
City
Sydney