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Job Locations AU-Sydney
Posted Date 1 month ago(9/16/2021 3:20 AM)
About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   Position Summary Data Collection Specialist is responsible for configuring and troubleshooting Appen’s data collection systems, software and equipment, setting up data management workflows in coordination with Project Engineering and Project Delivery teams, and helping to troubleshoot system issues. Data Collection Specialist can also have crowd management responsibilities on custom data collection projects. Data Collection Specialist works collaboratively with Solution Architect, Project Managers, Project Engineering and other Specialists to meet all project and client requirements.   Responsibilities - Deliver to project objectives within project scope, timeline and budget - Design user out-reach/onboarding/engagement strategies tailored for the needs of individual projects - Taking ownership of successful creation, execution, monitoring and reporting on all types of user out-reach/onboarding/engagement strategies - Create and analyze statistical reports to proactively identify and improve project results and efficiency - Set up quality management processes and monitor their implementation - Train Associate Data Collection Specialists on workflows and processes set up for specific projects and monitor their performance - Be a proactive team member, contributing solutions and helping others as necessary - Follow strict confidentiality protocol regulating the handling of project details and other sensitive information - Communicate with all stakeholders in a timely, clear and concise manner - Ensure that project team members and ICs have access to required tools, guidelines and other project resources to meet project requirements - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Provide regular project status reporting and in-depth analysis when required - Adapt to changing project needs and expectations - Participate in program improvements, initiatives, and committee work as assigned Qualifications and Experience - Experience of stakeholder management in a commercial project based environment - Ability to thrive in metric-driven, fast-paced, high-growth environments - Being able to work independently and proactively to resolve issues, take ownership of the tools, processes, reporting and relationships with vendors - Strong analytical skills and the ability to interpret data, identify trends and analyse process effectiveness - Demonstrated time management and organizational skills with attention to details - Excellent analytical skills including ability to proactively identify problems, gather information and set course of action - Agility and a service orientated approach - Commitment to quality (being able to set up and follow quality management processes)   Required Knowledge, Skills and Abilities - Advance knowledge of Microsoft Office - Excel, VBA, Word, and Outlook - Proficiency in English, with excellent oral and written communication skills - Experience with audio recording equipment and software desirable - BS or BA degree from an accredited university or equivalent work experience preferred We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5530
City
Sydney
Job Locations US-CA-San Francisco
Posted Date 1 month ago(9/15/2021 5:14 PM)
Position Summary As a member of our UX team you will be building annotation tools marking up text, audio, images, video and other data types for use in creating machine learning models. You will provide the amazing experiences for the users, fixing bugs as necessary and constantly working on improving the quality of our codebase. Responsibilities • Build Appen’s client facing tools, including self-serving APIs, dashboards, reports. • Create prototypes, MVP and production software. • Technical input for new and existing product initiatives, assist with definition of product direction • Define, design, troubleshoot, and debug complex, multi-tier distributed software applications. • Work with manager, engineers, product management and operation team to design and implement application features. • Estimate engineering effort, plan execution cycles, and rollout system changes. • Support product in a production environment on AWS Qualifications • Excellent knowledge of JavaScript and CSS. • 5+ years experience developing commercial web applications. • 2+ year experience with working with Ruby and Ruby on Rails framework. • 1+ year experience with working with Node.js platform. • 1+ year experience with React/Redux setup. • Proficiency with command line and Chrome Developer Tools. • Experience with Git, Docker, Jira, Confluence. • Assertive "get things done" attitude. Position Title Senior Front-End Engineer Career Level Division Engineering Department/Family ADAP Engineering Reports To Grzegorz Biesiadecki, Snior Manager, Engineering Location San Francisco / Remote Senior Front-End Engineer August 27, 2021 appen.com • Excellent communication skills, both verbal and written in English
ID
2021-5528
City
San Francisco
Job Locations US-Remote | US-CA-San Francisco | US-WA-Seattle | US-TX-Dallas
Posted Date 3 weeks ago(10/7/2021 1:51 PM)
PROJECT MANAGER (Artificial Intelligence/Machine Learning)   Position Summary Appen’s Project Manager (PM) is responsible for monitoring and driving key performance metrics for a group of independent contractors (ICs) completing data structuring content annotation for client delivery. The PM works collaboratively with an Appen project team to meet all project and client requirements.     Responsibilities: - Delivery to project objectives within project scope, timeline and budget - Develop and execute delivery and quality management plans to support a project end-to-end - Drive continuous project improvements and efficiencies - Deliver required performance metrics and KPI at or exceeding expectations - Analyze and evaluate statistical reports to proactively identify and improve individual IC and team results to, in-turn, improve client satisfaction - Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships - Communicate, with all stakeholders, in a timely, clear and concise manner - Ensure ICs have access to required tools, guidelines and other project resources to meet project requirements - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Provide regular project status reporting and in-depth analysis when required - Participate in the training and mentoring of new and existing Appen staff - Adapt to changing project needs and expectations - Participate in program improvements, initiatives, and committee work as assigned   Qualifications and Experience: - BS or BA degree from an accredited university or equivalent work experience preferred - 2 to 5 years of project management experience in a metric-driven setting, working in a production, operation, or call center environment - Minimum 2 years of quality management experience in a metric-driven setting working in a production, operation, or call center environment - Motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Flexible, independent, self-motivated; able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Demonstrated ability to understand the big picture and use sound judgment to reach decisions while exhibiting sensitivity for all parties and issues - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent communication skills including an ability to present information clearly and concisely in writing or verbally. Must also be an attentive and careful listener and respond appropriately to others.  - Driven to focus on quality and service delivery - Demonstrated time management and organizational skills with attention to details - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning - Excellent analytical skills including ability to proactively identify problems, gather information and set course of action - Demonstrated understanding and appreciation for a global marketplace and workforce. - Innovative thinker who drives the development and implementation of new ideas - PMP and Prince 2 certifications are desirable - Advanced Excel skills - Proficient in English. Excellent oral and written communication skills. - Bi-lingual in a second language is a bonus   About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2021-5522
City
Remote
Job Locations US-Remote | US-CA-San Francisco | US-WA-Seattle | US-TX-Dallas
Posted Date 3 weeks ago(10/7/2021 1:50 PM)
PROJECT MANAGER (Artificial Intelligence/Machine Learning)     Position Summary   Appen’s Project Manager (PM) is responsible for monitoring and driving key performance metrics for a group of independent contractors (ICs) completing data structuring content annotation for client delivery. The PM works collaboratively with an Appen project team to meet all project and client requirements.     Responsibilities: - Delivery to project objectives within project scope, timeline and budget - Develop and execute delivery and quality management plans to support a project end-to-end - Drive continuous project improvements and efficiencies - Deliver required performance metrics and KPI at or exceeding expectations - Analyze and evaluate statistical reports to proactively identify and improve individual IC and team results to, in-turn, improve client satisfaction - Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships - Communicate, with all stakeholders, in a timely, clear and concise manner - Ensure ICs have access to required tools, guidelines and other project resources to meet project requirements - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Provide regular project status reporting and in-depth analysis when required - Participate in the training and mentoring of new and existing Appen staff - Adapt to changing project needs and expectations - Participate in program improvements, initiatives, and committee work as assigned   Qualifications and Experience: - BS or BA degree from an accredited university or equivalent work experience preferred - 2 to 5 years of project management experience in a metric-driven setting, working in a production, operation, or call center environment - Minimum 2 years of quality management experience in a metric-driven setting working in a production, operation, or call center environment - Motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Flexible, independent, self-motivated; able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Demonstrated ability to understand the big picture and use sound judgment to reach decisions while exhibiting sensitivity for all parties and issues - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent communication skills including an ability to present information clearly and concisely in writing or verbally. Must also be an attentive and careful listener and respond appropriately to others.  - Driven to focus on quality and service delivery - Demonstrated time management and organizational skills with attention to details - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning - Excellent analytical skills including ability to proactively identify problems, gather information and set course of action - Demonstrated understanding and appreciation for a global marketplace and workforce. - Innovative thinker who drives the development and implementation of new ideas - PMP and Prince 2 certifications are desirable - Advanced Excel skills - Proficient in English. Excellent oral and written communication skills. - Bi-lingual in a second language is a bonus   About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2021-5520
City
Remote
Job Locations US-Remote
Posted Date 2 months ago(9/9/2021 9:23 PM)
  DIRECTOR, SERVICE DELIVERY     Position Summary   The Senior Delivery Director will drive the overall operational performance of the delivery, quality, customer service, and resource planning for a large book of business. This senior delivery role will ensure all requirements of the terms of customer agreements are met or exceeded where possible. This role will engage with our client teams, driving strategy, partner with sales, solutions, and all internal business partners.   Responsibilities: - Service Delivery Management– Lead delivery of customer projects, overseeing project delivery and financials, resource management, quality, team performance and ultimately customer satisfaction. Strive to be profitable and efficient while supporting Appen’s overarching vision. - Operational Strategy - Partner with Senior Leadership to make decisions relating to operational activities and set strategic goals for their teams and business partners. Develop strategic and annual objectives / goals to support strategic resource planning for account personnel and year over year growth. - Growth and Effiency Strategy - Devise strategies to ensure growth of programs organizationally wide, identifying and implementing process improvements that will maximize output and minimize cost. Understand and deploy technologies and automation to improve operational team’s performance and quality. - Senior Client Relationship Management - Partner with senior leadership on the client team, managing quarterly strategy sessions relating to vendor performance. - Team Management - Support, develop and maintain high-performing delivery teams including, hiring, training, coaching, mentoring and continually driving performance development initiatives. - Mentoring and Leadership - Management of team functional areas, developing resources and providing growth and learning. Driving thought leadership and professional support for customers. - Sales Partnership - Support the sales organization, partnering on new pilots, SOW development and PO renewal. - Scorecard Management - Driver of the Operational performance scorecard where applicable, partnering with the client on solutions and performance improvement. - Cross team collaboration - Partnership with internal functional teams such as Quality, Engineering, Marketing on account strategy.   Qualifications and Experience: - 8 to 10 years of qualified experience, preferably managing large scale teams, and senior client relationships. - Bachelor’s degree preferred. - Strong negotiation skills and experience with partnering with sales on key proposals and opportunities. - Cross functional Leadership skills, ability to understand impact to decisions on Sales, Brand + Marketing, Product and Finance - Strong P+L knowledge. - Experience in scaling and improving efficiencies.   Required Knowledge, Skills and Abilities: - Must be a proven leader and motivated self-starter that can establish a course of action for self and others and drive initiatives to completion while meeting deadlines - Demonstrated time management, organizational skills, detail oriented and a strong commitment to personal and organizational accountability - Strong operational skills to effectively manage and optimize large delivery teams while meeting increasing client high performance requirements - Excellent ability to serve as the liaison between Client and internal executive teams. - Professional expertise is demonstrated through problem solving, applying professional judgement, and competent performance. - Motivated leader that can empower and motivate a group of different functional teams. - Flexible, independent, self-motivated; able to deal calmly and professionally with ambiguous data while leading in an environment of constant change. - Excellent communication skills including an ability to present information clearly and concisely in writing or verbally. Must also be an attentive and careful listener and respond appropriately to others while demonstrating the ability to connect with team members - Excellent analytical skills including ability to proactively identify problems, gather information and set course of action. - Demonstrated experience creating productive, cooperative relationships and conflict resolution skills. Effectively coaches, mentors and trains peers and team members - Displays a high level of professionalism by setting appropriate examples in meetings and interactions with peers and team members - Track record of excellent leadership skills including ability to build highly functioning teams that deliver high caliber metrics - Demonstrates a high level of fiscal awareness and responsibility. Continuously looks for methods to develop processes that have a positive impact on the bottom line - Ability to travel post COVID   About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2021-5519
City
Remote
Job Locations PH-Cavite
Posted Date 5 days ago(10/22/2021 8:38 AM)
Position Summary A Junior Accounts Payable Specialist is generally responsible for end-to-end AP function including vendor management, invoice processing, perform settlement runs, issue resolution, mailbox management, AP related reporting and any ad hoc task that may be assigned.   Responsibilities - Perform full function Accounts Payable including accurate processing of suppliers’ invoices in line with standard policies and procedures. - Create and maintain vendor’s record. - Maintain electronic storage, security, and integrity of vendor files, invoices, financial records, and reports. - Perform timely and accurate fortnight and out of cycle payment runs for supplier and employee’s reimbursements. - Vendor and stakeholder’s first line support. Investigate and resolve enquiries, inconsistencies, errors, and issues in a customer focused professional manner. - Completion of month end activities, including reconciliation of Accounts Payable sub ledger, AP aging and BIR EWT reporting. - Assist and conduct reviews, drive control & process improvements/efficiencies and update procedures/processes/systems relating to areas of responsibility, as necessary. - Support Senior AP Specialist, AP Supervisor and other teams of Finance when required.    Required Knowledge, Skills and Abilities - Ability to work in a fast-paced, deadline-driven environment with focus on meeting deliverables and delivering a top-quality product. - Be someone that takes ownership of their work and delivers it on-time, every-time. - Is adaptable – ability to work independently and think for themselves, whilst all the same time, being a willing participant in team collaboration. - Be someone who takes initiative and is willing to take the role beyond the job description and take steps to achieve efficiency gains, in terms of ways to do things faster and smarter. - Possess lateral thinking and problem-solving ability. - Attention to detail. - Able to respond quickly and positively to new or changed initiatives. - Good verbal and written communication skills. - This role requires excellent interpersonal skills and a strong customer focus. - Ability to work effectively in a virtual environment. - Flexible, independent, calm and self-motivated.    Qualifications and Experience - Bachelor’s degree in Finance, Accountancy, Banking, Business Administration or equivalent. - 1 – 3 years Accounts Payable experience within a medium to large sized services business, along with strong administrational, analytical, and numerical skills.   If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.    
ID
2021-5514
City
Cavite
Job Locations US-Remote | US-CA-San Francisco | US-TX-Dallas | US-WA-Seattle
Posted Date 3 weeks ago(10/7/2021 1:45 PM)
  ASSOCIATE PROJECT MANAGER (Artificial Intelligence/Machine Learning)     Position Summary Appen’s Associate Project Manager is responsible for monitoring and driving key performance metrics for a group of independent contractors (ICs) doing search, social media and/or ecommerce evaluation, review, tagging and content annotation.  The APM works collaboratively with an Appen team to meet all project and client requirements.     Key Responsibilites   Quality Management: - Execute day-to-day quality process for all assigned programs - Develop quality management plans to support a program end-to-end - Drive quality improvements - Take responsibility for delivering required performance metrics for assigned programs - Analyze and evaluate statistical reports to proactively identify and improve individual IC and team results to improve client satisfaction   Client Relationship Management: - Become familiar with all aspects of managing client relationships - Actively establish and grow client relationships, as assigned - Adapt to changing client needs and expectations   Virtual Team Management: - Build and manage a virtual team of proficient ICs that meets or exceeds quality, throughput and productivity targets - Participate in IC selection as needed - Ensure ICs have access to required tools, guidelines and other related materials to meet project requirements - Prepare and disseminate project materials based on IC and/or client feedback to clarify guidelines - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Provide regular reporting on project status, as well as more in-depth analysis   Guideline & Training Support: - Develop program guidelines and training material as well as annotate data for new or existing programs - Participate in program improvements, initiatives, and committee work as assigned - Support the training and mentoring of new and existing Appen staff, as assigned   Reporting and Communication: - Communicate service level expectations and directions to all ICs. May be asked to establish quality requirements - Provide up-to-date information that helps Appen staff and ICs anticipate and solve problems. - Proactively provide on-the-spot positive and constructive feedback to ICs regarding metrics-driven performance issues - Under manager guidance, communicate directly with client, using proper escalation procedures for both production-related questions and technical issues - Communicate, with all stakeholders, in a timely, clear and concise manner - Participate in regular team meetings with program staff - Where necessary, complete additional tasks as assigned Required Knowledge, Skills and Abilities: - BS or BA degree from an accredited university or equivalent work experience preferred - Minimum 1-2 year of quality management experience in a metric -driven setting working in a production, operation, or call center environment is desired - Advanced Excel skills required - Experience managing and prioritizing large volumes of email correspondence - Experience with a Windows operating system and Office suite of products - Proficient in English. Excellent oral and written communication skills - Bi-lingual in a second language is a bonus   Qualifications:  - Driven to focus on quality and service delivery - Motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Flexible, independent, self-motivated; able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Excellent communication skills including an ability to present information clearly and concisely in writing or verbally.  Must also be an attentive and careful listener and respond appropriately to others  - Demonstrated time management and organizational skills with attention to details. - Excellent analytical skills including ability to proactively identify problems, gather information and set course of action - Demonstrated understanding and appreciation for a global marketplace and workforce - Innovative thinker who drives the development and implementation of new ideas   About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2021-5509
City
Remote
Job Locations US-Remote
Posted Date 2 months ago(9/2/2021 3:35 AM)
Position Summary   Appen is seeking a talented Solutions Engineer to join our Solutions team which supports our Sales organization. As a Solutions Engineer you will play a vital role in driving the technical pre-sales engagement with prospective customers. This is a hands-on technologist role, and you will "wear many hats".  You will not just be presenting slides and giving demos. You will be architecting Enterprise data enrichment solutions for large organizations and explaining our data annotation platform, through your work, to data science and machine learning teams.  Experience seeing the entire sales lifecycle, from conception to design to technology evaluation through to closing the deal is crucial. An ideal candidate possesses both technical depth and strong interpersonal skills to partner with internal and external teams to develop scalable, flexible, and cutting-edge solutions. Solutions Engineers collaborate with operations and business development to help craft solutions to meet customer business problems.   Responsibilities   - Use case discovery. Work with customers and prospects to deeply understand the proposed use case and propose solutions using the Appen data annotation platform and supporting technologies. - Demo expert. Deliver in-depth technical product demos to customers and prospects at all levels within an organization. - Technical subject matter expert. Support the sales cycle through the elimination of technical objections and build rapport with the data science and engineering teams at prospective customers. - Prove customer value. Where necessary deliver proofs of concept and pilots to demonstrate the value of the Appen data annotation platform. - Multi-tasking and prioritization. Balance supporting multiple Account Executives and multiple sales cycles. - Product Mastery. Continually act as a liaison with Appen Client Services, Engineering, Marketing, and Sales teams to provide input from customers, as well as be educated on new advancements in products and programs.   Required Knowledge, Skills and Abilities   - Hands-on, technical, problem solver - Working knowledge of scripting and coding, database querying, and web development (e.g. Python, JavaScript, HTML, CSS, and SQL) - Knowledge of ETL and ETL workflows - Comfortable working with customers and public speaking (there will be some customer / conference travel for this role) - Strong communication skills, including the ability to relate complicated concepts to both non-technical and technical audiences -   Qualifications and Experience   - Minimum 5 years of experience in a technology company and demonstrable success working in a customer-facing role - REST API development experience - Experience working in the AI & ML domains is preferred and if this includes working with clients in the Search, Natural Language Understanding or Computer Vision space, it would be an advantage. - Desire to learn continuously about new ideas and concepts in data science     About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.    
ID
2021-5506
City
Remote
Job Locations US-CA-Pleasanton | US-CA-Sunnyvale
Posted Date 2 months ago(9/1/2021 3:10 AM)
- Position Summary - We need a smart, innovative senior Java developer to help us build scalable, resilient and responsive systems   - Responsibilities - Set standards for architecture, tools evaluation and selection for our microservices. - Design and implement the API orchestration layer for our web clients - Be obsessive about security, quality and performance. - Promote best practices for writing maintainable and well­-tested code. - Work closely with members of other development teams to ensure seamless integration with front end and backend services. - Schedule product releases with internal teams. - Participate in innovating existing tools, services, and technologies used at Appen   - Required Knowledge, Skills and Abilities - Expert knowledge of Java, Spring Boot and JPA/Hibernate development platform - Experience with microservices and building restful APIs (swagger/express) - Hands-on experience developing software with agile methodologies - Work experience on designing database architecture and SQL. - Experience with one or more of AWS Services, Redis, Maven, Docker, Jira, Git and Confluence. - Familiarity with monitoring and debugging tools for web applications - Assertive “go-better” attitude to get work done with little supervision. - Familiarity with modern Front-End frameworks and tools (React, Redux, webpack). - We at Appen look for individuals who embody our core values: performance, honesty, humility, and grit. At Appen, we embrace and strive purposefully with our core values in mind throughout every aspect of our work and expect our employees to meet and exceed these standards. If this resonates with your work ethic and style, we encourage you to apply for this Appen position.   - Qualifications and Experience - 5+ years experience developing commercial web application. - Minimum of 3 years hands on experience with Microservices and restful webservices.     About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2021-5503
City
Pleasanton
Job Locations GB-Remote
Posted Date 2 months ago(9/1/2021 2:54 AM)
Position Summary   The main responsibility of a Senior Linguistic Project Manager is to manage projects for Appen’s clients. The Senior Linguistic Project Manager applies their knowledge of linguistic phenomena, their technical skills and their attention to detail to manage projects to quality expectations, timelines, and budget. The Senior Linguistic Project Manager applies their communication skills to manage stakeholder relationships including clients and teams of language specialists around the world.     Responsibilities The role includes but is not limited to the following duties and responsibilities: - Autonomously plan and manage projects to quality, time and budget to ensure effective project execution and delivery - Onboard and train a virtual team of consultants to create, evaluate or annotate linguistic data in multiple languages - Prepare guidelines, training materials and tools, aligned to client specifications. - Oversee the work of consultants, including task assignment, scheduling and monitoring - Document and manage language resources arising from projects - Manage client relationships through customer service and regular reporting (as required) - Provide operational input to the Sales team (as required) - Provide regular project status reporting and in-depth analysis when required - Build strong client relationships to increase client satisfaction and revenue opportunities - Drive continuous project improvements and efficiencies - Coordinate between project team members in a matrix environment - Communicate, with all stakeholders, in a timely, clear, and concise manner across multiple time zones - Manage risks and issues and undertake recovery actions as necessary - Prepare and implement project plans, prepare reports and project-related materials - Participate in the training and mentoring of new and existing Appen staff - Participate in program improvements, initiatives, and committee work as assigned - Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships Minimum Qualifications and Experience - Advanced degree in a relevant field, or 3+ years' industry experience - Project management experience (3-5 years), preferably in a language, linguistics, or software­-related field - Solid understanding of linguistic concepts and terminology - Strong technical and data management skills   Desired Qualifications and Experience - Exposure to speech technology, NLP/NLG, or a machine-learning related field - Experience working with crowdsourcing platforms a bonus - Bi-lingual in a second language   You will succeed in this role if you are - A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent at communication, including an ability to present information clearly and concisely in writing or verbally - Passionate about learning new skills and technologies. - Take personal responsibility for continuous learning - An analytical thinker with ability to proactively identify problems, gather information and set course of action     About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We are truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5502
City
Remote
Job Locations US-Remote
Posted Date 4 weeks ago(9/30/2021 11:27 PM)
SENIOR LINGUISTIC PROJECT MANAGER     Position Summary   The main responsibility of a Senior Linguistic Project Manager is to manage projects for Appen’s clients. The Linguistic Project Manager applies their knowledge of linguistic phenomena, their technical skills and their attention to detail to manage projects to quality expectations, timelines, and budget. The Linguist applies their communication skills to manage stakeholder relationships including clients and teams of language specialists around the world.   Responsibilities The role includes but is not limited to the following duties and responsibilities: • Autonomously plan and manage projects to quality, time and budget to ensure effective project execution and delivery • Onboard and train a virtual team of consultants to create, evaluate or annotate linguistic data in multiple languages • Prepare guidelines, training materials and tools, aligned to client specifications. • Oversee the work of consultants, including task assignment, scheduling and monitoring • Document and manage language resources arising from projects • Manage client relationships through customer service and regular reporting (as required) • Provide operational input to the Sales team (as required) • Provide regular project status reporting and in-depth analysis when required • Build strong client relationships to increase client satisfaction and revenue opportunities • Drive continuous project improvements and efficiencies • Coordinate between project team members in a matrix environment • Communicate, with all stakeholders, in a timely, clear, and concise manner across multiple time zones • Manage risks and issues and undertake recovery actions as necessary • Prepare and implement project plans, prepare reports and project-related materials • Participate in the training and mentoring of new and existing Appen staff • Participate in program improvements, initiatives, and committee work as assigned • Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships Minimum Qualifications and Experience • Advanced degree in a relevant field, or 3+ years' industry experience • Project management experience (3-5 years), preferably in a language, linguistics, or software--related field • Solid understanding of linguistic concepts and terminology • Strong technical and data management skills * NLP/NLU text annotation experience Desired Qualifications and Experience • Exposure to speech technology, NLP/NLG, or a machine-learning related field • Experience working with crowdsourcing platforms a bonus • Bi-lingual in a second language You will succeed in this role if you are • A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion • Able to deal calmly and professionally with ambiguous data while leading in an environment of constant change • Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills • Excellent at communication, including an ability to present information clearly and concisely in writing or verbally • Passionate about learning new skills and technologies. • Take personal responsibility for continuous learning • An analytical thinker with ability to proactively identify problems, gather information and set course of action     About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5498
City
Remote
Job Locations PH-Cavite
Posted Date 5 days ago(10/22/2021 8:38 AM)
Position Summary The Global Recruitment Manager provides leadership and support to its team of recruiters in order to fulfill the requirements of various global crowd projects. The role also collaborates with project teams and other departments in crafting sourcing and recruitment strategies that will help reach the goal and deliverables of the project.   The Global Recruitment Manager is responsible for designing, developing, implementing, and managing crowd sourcing and recruitment strategies to enable the attraction for open crowd roles or projects through management of the entire crowd recruitment life cycle, develop and manage all recruitment policies, processes, and programs.   Responsibilities - Close coordination with recruitment leaders and project teams to strategize and share best practices on critical needs - Implement new sourcing methods and innovate on hiring practices by using new methods or channels. - Monitor market trends in hiring practices and ensure our strategy is in line with the market. - Keep track of metrics on a weekly/monthly basis for reporting to the senior management - Responsible for management, troubleshooting and improvements of Recruitment projects and requisitions - Organize, plan and manage the entire life cycle of recruitment from sourcing candidates to activating crowd to ensure delivery of consistent and timely results. - Drive improvements to global crowd recruitment policies and processes to ensure a streamlined, effective, and high-quality services are delivered, and provide regular recruitment metrics and report on progress. - Come up with creative sourcing strategies to fill requirements - Ensure that AC is updated and captures relevant information of recruitment pod’s process - Responsible for team motivation, performance, behavior - Conducts weekly and monthly meetings to ensure team is aligned - Conducts 1:1 coaching session for team member development - Coordinates with other recruitment pods to ensure alignment and goals are met - Responsible for covering escalations and de-escalations with vendors and project teams - Partner with other Recruitment Managers to provide leadership with thoughtful, meaningful, and creative metrics and the interpretation and application of the results. - Oversee the application and use of a Appen Connect of qualified crowd workers providing rapidly to needs - Participate in proposal-specific and non-proposal talent strategy sessions and apply knowledge gained to all aspects of the recruitment efforts. - Engage in workforce planning and forecasting organization-wide; collaborate with Business development and hiring managers to identify priority countries and programs and source talent in advance of open positions. - Provide general recruitment and talent acquisition support, including defining job requirements and responsibilities, writing job ads and descriptions, posting open positions, conducting phone interviews, screening resumes, coordination of interviews, and addressing general recruitment inquiries. - Identify targeted advertising opportunities, design all recruitment forms and recruitment materials. - Create and foster strong relationships with colleagues and partner with hiring managers to identify requirements and business needs. - Conduct presentations and recruitment trainings to build team skills in recruitment. - Ensure recruiters and hiring managers have a clear mutual understanding of staffing policies, practices, processes, and priorities. - Supervise Appen’s recruitment team working by example to set high standards and outstanding leadership guidance offering on-going feedback and opportunities for development. - Proactively build Appen’s crowd talent pipeline and network of potential candidates by identifying, screening interviewing, and assessing candidates for future business development goals and by creating a presence at career fairs, on-line and other virtual locations. - Undertakes all other duties and projects as may be assigned.    Required Knowledge, Skills and Abilities - Familiarity with social media and other professional networks - Excellent verbal and written communication and team management skills - Excellent interpersonal skills with good negotiation tactics. - Ability to work on problems of diverse scope. - Proactive and independent with the ability to take initiative. - Strong decision-making, supervisory and leadership skills - Ability to function well in a high-paced environment - Ability to prioritize and delegate task as necessary - Ability to manage multiple and overlapping processes and projects to completion, prioritize effectively and meet deadlines - Familiarity with laws, regulations, and best practices applicable to hiring and recruitment. - Cross-cultural sensitivity, knowledge of and ability to work with people of diverse backgrounds    Qualifications and Experience - Proven work experience as a Recruiting Manager/ Talent acquisition manager (at least 3 years) - Bachelor’s degree in business or related field is a plus - At least 2 yrs. experience in end-to-end recruitment preferably in an RPO/Shared Service environment - Strong knowledge of and passion for technology and talent acquisition best practices. Deep understanding of sourcing and recruiting methodologies, technologies, and tools - Flexible in accommodating varying shift schedules. - Demonstrated ability with talent outreach and recruiting techniques - Highly communicative - excellent written and verbal communication skills - Demonstrated partnership, influence and relationship-building experience within a teamwork driven and collaborative environment   If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.    
ID
2021-5497
City
Cavite
Job Locations PH-Cavite
Posted Date 5 days ago(10/22/2021 8:38 AM)
Position Summary Appen’s Sr. Recruitment Specialist will be responsible for the primary oversight of management of sourcing the candidates internally and, when needed, externally via call outs and other means. The Sr. Recruitment specialist in close coordination with the team lead will introduce recruitment best practices as well as help guide recruitment strategies based on the market research which will be conducted by the person. The Sr. Recruitment Specialist may also be assigned into working on different tiers of crowd recruitment due to his/her expertise in the process, and systems.   Responsibilities - Provide quality market research which will help in the formulation of strategic plans to the benefit of the project needs - Lead process developments to centralize sourcing information and plans - Assist in building internal, and if needed, external pipelines for regular projects and particularly for prio projects and projects with special needs. - Closely collaborate with sourcing team in order to build effective and strategic advertisements and communications for a better engaged crowd. - Conduct volume calls to entice and engage crowd in joining Appen’s different projects. - Other recruitment related activities deemed necessary in fulfilling the crowd projects’ goals.    Required Knowledge, Skills and Abilities - Excellent verbal and written communication skills. - Excellent interpersonal skills with good negotiation tactics. - Ability to work on problems of diverse scope. - Ability to create and implement sourcing strategies for recruitment for a variety of roles. - Ability to quickly learn and absorb processes, and various recruitment systems in a short span of time. - Proactive and independent with the ability to take initiative. - Excellent time management skills with a proven ability to meet deadlines. - Familiarity with laws, regulations, and best practices applicable to hiring and recruitment. - Proficient with Microsoft Office Suite or related software.    Qualifications and Experience - Bachelor’s degree in human resources or related field, or equivalent work experience, required. - At least 3 years managing all phases of the recruitment and hiring process highly preferred. - Experience in volume recruitment in RPO environment is preferred. - Flexible in accommodating varying shift schedules.   If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.    
ID
2021-5488
City
Cavite
Job Locations US-NY-New York City | US-NJ | US-CT
Posted Date 4 weeks ago(10/1/2021 2:41 PM)
ENTERPRISE ACCOUNT EXECUTIVE East Coast Territory (NY, NY, CT) areas        ABOUT APPEN   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   Position Summary    As an Enterprise Account Executive, you will use your enterprise and consultative selling skills to build long-standing relationships with prospective customers and decision makers ranging from Data Scientists to Chief Data Officers. You will generate business by selling our platform into new accounts and then expanding within those accounts. Our ideal candidate is a results-oriented, performance-driven individual who enjoys working as part of a fast-paced environment and team.   Responsibilities   Dig deeply into customers' business requirements and share exactly how we can help each customer transform their messy incomplete data into high quality rich, clean data with the company platform.     Qualifications and Experience - Minimum of 5 years of proven experience selling enterprise software solutions - Experience selling SaaS solutions - Consistently exceeded $1M annual quotas - Technical expertise to be able to demonstrate the product and explain the business and benefits (our product is meant to be used by technical and analytical people, so we need to be able to show them how these folks can use the product) this requires a level of technical depth and understanding - Experience selling an analytical or technical product to a technical audience    Required Knowledge, Skills and Abilities - Proven track record of over achieving quota through new logo acquisition - Genuine curiosity about our customer - what are they trying to accomplish? What is preventing them from doing so? - Intrinsic drive to be successful.  We are a fast-growing company, and need people who will take initiative to “figure it out” and take ownership to be successful in the role. - Clear, succinct communicator.  The best technical sales people communicate points clearly and succinctly, with an economy of words. They focus on using the vocabulary of their customer to help that prospect envision using and getting value from the product. - Team-oriented, collaborative nature: We’re a fast-growing team.  Everyone needs to pull for each other, share best practices, and take on team projects to make the entire organization better.  - Experience working in a high growth environment - Skilled at negotiating business terms with line-of-business, procurement and contract teams, senior management and/or C-level executives - Proven ability in managing complex, enterprise sales cycles from start to finish, from business champion to the C level decision makers, and with a track record of successful revenue attainment   We at Appen look for individuals who embody our core values: performance, honesty, humility, and grit. At Appen, we embrace and strive purposefully with our core values in mind throughout every aspect of our work and expect our employees to meet and exceed these standards. If this resonates with your work ethic and style, we encourage you to apply for this Appen position.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5480
City
New York City
Job Locations US-CA-San Francisco | US-CA-San Francisco
Posted Date 4 weeks ago(9/30/2021 2:27 PM)
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.     - Position Summary Due to the growth of business, we are looking for a Sales Development Representative to build Sales pipeline.  Chances are, this is not the first Sales Development job posting you have read. If you read through this one, we are confident you will not find another one like it. This is not a boiler room, cold-calling shop; our small team focuses on qualifying calls and discovery for meetings set, as well as researching and game planning on strategic, high-value accounts with your team. If finding and delivering value at many of the most innovative and advanced companies on the planet in the Machine Learning and AI space speaks to you, let us talk.   - Responsibilities - Being the CEO of your pipeline - Project management of strategic accounts with Account Executives, Customer Success Managers, and Marketing. - Discovering new leads through internet research and social media monitoring/messaging, using tools such as LinkedIn Navigator - Supporting Outreach marketing efforts by assisting in online and other marketing campaigns - Managing prospecting status, data integrity, and forecasting using Salesforce.com - Achieving, and exceeding, weekly/monthly metrics (appointments, qualified leads, new contacts, etc.) - Responding to inbound customer interest and developing these accounts to create opportunities   - Required Knowledge, Skills and Abilities - You will be trusted with high amounts of autonomy; self-discipline, humility, and curiosity are critical for you to be successful - You have the ability to think on your feet in a conversation and answer unexpected questions with ease - You are comfortable in a fast-paced, changing environment - You are comfortable working remotely, with a remote team, and would describe yourself as a self-starter - You use others to better yourself and help others get better – we are all building AI together. - You are good at finding ways to motivate yourself and your teammates. Camaraderie and Team Spirit is the name of the game around here - You embody our core values. We are hungry craftspeople, we have grit, we are honest, we are humble, we value performance. You are ready to be a hero for our customers and find strength in diversity and inclusion. - Qualifications and Experience - BA/BS - 1+ year of Sales Experience preferred (in SaaS or tech)  If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.      
ID
2021-5470
City
San Francisco
Job Locations US-CA-San Francisco
Posted Date 1 month ago(9/22/2021 8:32 PM)
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.     Position At Appen, we are proud to not only be the largest company in our industry, but also a company that drives responsible use if AI technology along the entire supply chain. The Content Marketing Manager role at Appen is an exciting opportunity to own and amplify the brand voice through thoughtful short and longform content pieces that drive awareness, engagement and pipeline. You will be managing and working with contractors on content writing, design and video to ensure that the right content gets produced at the right time, in collaboration with the Web, Product Marketing and Demand Generation teams. Working in close contact with the PR & Social Media Manager, you will be producing relevant industry content that enables our PR agency to get consistent coverage in the AI space. Tell us more about times where you were proactive, results-driven and managed multiple initiatives simultaneously, since this is the kind of person we’re looking for. You will report to the Director of Corporate Marketing and can be based in our Kirkland, WA office or in San Francisco, CA.   Responsibilities - Content Strategy: Build and own the content marketing plan for Appen, focused on building thought leadership and generating leads. Develop core content that aligns to strategic priorities and generates leads. - Content Production: Ideate, conceptualize, plan and write/produce key pieces of content working in close collaboration with the Corporate Marketing team, as well as 3rd party writers, designers, videographers. Organize work and create a process to streamline on-time, on-budget production. Write B2B and B2C blogs, generate whitepapers, case studies, SEO videos, webinars etc. - Editor-in-Chief for the AI Resource Center: Own what gets published and in what style for the Appen.com resource center, driving inbound pipeline. Drive key content themes and ensure they get executed in quarterly deliverables - SEO Content: Drive new content creation and updates that align with the SEO strategy to drive more relevant traffic to Appen.com - Content Distribution: Collaborate with Demand Generation and Social Media owners to promote content through key channels. - Customer Evidence: Collaborate with Customer Marketing to interview customers for case studies, and work with PR to amplify case study impact etc. - Report results in Quarterly Business Review meetings - Support other marketing related initiatives as needed   Desired experience and skills - 7-8 years of successful B2B Marketing experience, preferably in high tech - Proven track record of B2B content marketing strategy development and execution; experience with developing webinars, whitepapers, case studies, videos and other B2B content - Strong writing experience; has samples to share for review of blog posts, product collateral, etc. - Strong SEO content background with proven track record - Ability to define and track content KPIs using analytics tools - Ability to work in a fast-paced environment with multiple stakeholders - Experience working with global teams - Self-starter with strong attention to detail - Strong communication, multi-tasking and collaboration skills - Experience working with marketing automation and organization tools is a plus - i.e. CoSchedule - Some travel required We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2021-5469
City
San Francisco
Job Locations US-CA-San Francisco
Posted Date 3 months ago(8/2/2021 9:34 PM)
Demand Generation Programs Manager   Appen is looking for a Demand Generation Programs Manager passionate about the impact a solid demand generation strategy can have within a growing sales organization. The Demand Generation team is responsible for developing and executing marketing strategies that drive pipeline creation and customer retention for Appen’s managed services and data annotation platform. The Demand Generation Programs Manager is a key role focused on prospect, customer, and partner programs, working closely internal stakeholders and external agencies to ensure optimal success in guiding the buyer’s journey. The role requires exceptional attention to detail, excellent execution, a love for data, and the ability to pull together cohesive marketing programs that effectively drive pipeline.     Responsibilities   As Demand Generation Programs Manager, you will: • Create and execute demand generation campaigns to generate predictable and consistent sales pipeline • End-to-end project management of all prospect-focused campaigns including email marketing, webinars, content syndication, display and social advertising, SEM, third party programs, direct mail, and ABM • Design campaigns targeted to specific buyer personas and market segments, and accelerate key leads through the funnel with strategic programs • Liaise with marketing operations to execute on programs including email and landing page setup, lead importing, lead routing for follow-up, managing data cleanliness, and A/B testing • Manage campaign reporting, and monitor campaign ROI and quality of MQLs • Identify new channels and programs to expand audience • Work closely with Sales Development and ensure proper follow-up of MQLs • Work closely with Corporate Marketing and Product Marketing on campaign content       Required Knowledge, Skills and Abilities • 5+ years B2B Demand Generation or marketing project management experience • Excellent project management skills and get-it-done attitude -- ability to manage multiple complex projects involving various stakeholders simultaneously • Ability to effectively influence and communicate cross-functionally • Experience with funnel metrics; ability to measure, analyze, and report on performance and adjust accordingly • Deep understanding of Salesforce and Marketo     About Appen  Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2021-5468
City
San Francisco
Job Locations US-FL-Miami
Posted Date 3 months ago(7/23/2021 9:46 PM)
Project Supervisor   Position Summary The Project Supervisor is responsible for executing data collection projects using Appen’s data collection systems, software, and equipment. The Project Supervisor will instruct the on-site participant based on project-specific needs and supervise the data collection. Some communication with potential participants will also be required (sometimes via email and sometimes via phone).   Responsibilities - Use Appen’s data collection tools to execute data collection projects of different types - Maintain project trackers and monitor key project metrics - Report any feedback or issues to Data Collection lead - Respond to participant queries - Set up payments for data collection participants - Deliver to project objectives within project scope, timeline and budget - Follow quality management processes and take corrective measures as required - Communicate with all stakeholders in a timely, clear and concise manner - Adapt to changing project needs and expectations - Follow strict confidentiality protocol regulating the handling of project and participant details and other sensitive information - Be a proactive team member, contributing solutions and helping others as necessary   Qualifications and Experience - Computer literate and able to pick up new tools and systems quickly and with accuracy - Service orientated approach - Demonstrated time management and organizational skills - Attention to detail - Commitment to quality (being able to follow quality management processes)   Preferred Knowledge, Skills and Abilities - Knowledge of Microsoft Office tools - Excel, Word, and Outlook - Proficiency in English, with excellent oral and written communication skills - Experience with audio recording equipment and software desirable but not required - Bi-lingual in a second language is a bonus   About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.  
ID
2021-5460
City
Miami
Job Locations US-FL-Miami
Posted Date 3 months ago(8/3/2021 9:20 PM)
Project Scheduler   Position Summary The Project Scheduler is responsible for sourcing and contacting our pool of participants to book them in for our on-site project’s tasks. The Project Scheduler will instruct the on-site participant based on project-specific needs via email and/or over the phone to give full context of the task before the participant comes on site. Some supervision of the data collection task will also be required (instructing participants on how to perform the task).   Responsibilities - Use Appen’s data collection tools to execute data collection projects of different types - Maintain project trackers and monitor key project metrics - Report any feedback or issues to Data Collection lead - Respond to participant queries over the phone or via email - Deliver to project objectives within project scope, timeline and budget - Follow quality management processes and take corrective measures as required - Communicate with all stakeholders in a timely, clear and concise manner - Adapt to changing project needs and expectations - Follow strict confidentiality protocol regulating the handling of project and participant details and other sensitive information - Be a proactive team member, contributing solutions and helping others as necessary   Qualifications and Experience - Computer literate and able to pick up new tools and systems quickly and with accuracy - Service orientated approach - Demonstrated time management and organizational skills - Attention to detail - Commitment to quality (being able to follow quality management processes)   Preferred Knowledge, Skills and Abilities - Knowledge of Microsoft Office tools - Excel, Word, and Outlook - Proficiency in English, with excellent oral and written communication skills - Experience with audio recording equipment and software desirable but not required - Bi-lingual in a second language is a bonus About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.    
ID
2021-5459
City
Miami
Job Locations PH-Cavite
Posted Date 5 days ago(10/22/2021 8:38 AM)
Position Summary Reporting to the Senior Manager, Analytics, the commercial BI analyst will produce commercial, financial and operational insights to support decision making across the Global division through preparation and analysis of data.   Responsibilities The role includes but is not limited to the following duties and responsibilities: - Consolidate, cleanse and transform data to prepare for reporting and analyses - Create dashboards and insights in partnership with Report Analyst - Creation and measurement of key performance indicators and metrics - Design and prepare periodic and ad hoc reports, presentations, and exploratory analysis that are designed to use raw data to provide key insights to members of the Global division - Create, analyze and evaluate operational and statistical reports to proactively identify trends and drivers, resulting in the recommendation and implementation of actionable plans and strategies. - Create business cases to support recommended actions and strategies with proven ROI and Pay Back periods - Use experimental design best practices; ensure that meaningful insights can be obtained from A/B testing and innovation projects. - Lead A/B testing pipeline and establish analytics test priorities and requirements. - Measure post implementation results with timely comparison of planned vs actuals - Additional ad hoc tasks as requested    Required Knowledge, Skills and Abilities - Ability to source and work with large amounts of data from different data sources; SQL, Excel, SAS, R, Python and Power BI including Power Query and Dax measures. Knowledge of M language and Mode Analytics is a plus. - Experience in creating predictive statistical models based on historical data - Excellent communication skills including the ability to present technical information clearly and concisely in writing or verbally to a wide audience including non-technical stakeholders - Demonstrated ability to work effectively in an environment characterized by constant change, ambiguous data and a fast-paced, deadline-driven culture; - Able to respond quickly and proactively to new or changed initiatives - Demonstrated ability to lead and facilitate workshops - Demonstrated ability to read and understand financial statements - Exceptional time management and organizational skills with acute attention to detail.    Qualifications and Experience - Advanced degree in Business, Operation Research, Applied Mathematics, Statistics, or other Data Sciences; or an equivalent combination of education and 4+ years experience. - Previous experience in Finance Industry   If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.    
ID
2021-5449
City
Cavite