Appen

Job Listings


Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 3 of 7

Job Locations IN-Remote | IN-Remote
Posted Date 1 day ago(5/24/2022 7:14 PM)
PROGRAM MANAGER     Position Summary The Program Manager role is a leadership position with active involvement in client and team management, process design and implementation, report and data management and strategic planning. Additionally, the Program Manager may be responsible for project and data analysis, meeting coordination and other manager training as assigned.   The Program Manager will be responsible for an umbrella of business, monitoring and driving key performance metrics for a team of Project Managers delivering to our clients. The Program Manager will work collaboratively, supporting a virtual environment, with Appen’s Client Services team to meet all stakeholder requirements.       Responsibilities The role includes but is not limited to the following duties and responsibilities: - Develop and drive project plans and objectives to meet project scope, timeline and budget - Build and manage a proficient team of managers to drive team key performance metrics and meet or exceeds program targets - Develop and execute delivery and quality management plans to support a project end-to-end - Drive continuous project improvements and efficiencies - Deliver required performance metrics and KPI at or exceeding expectations - Analyze and evaluate statistical reports to proactively identify and improve program performance and Client deliverables - Facilitate and drive WBR, MBR & QBR meetings to establish and grow client relationships - Conduct training for new staff on all end-to-end processes utilized by Client Services - Communicate in a timely, clear and concise manner to stakeholders including Staff, Directors, Clients and Leadership. - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Provide regular, strategic program updates with action plans to Leadership - Grow Client relationships - Develop and deliver semi-annual performance reviews for all direct reports - Adapt to changing program needs and expectations - Participate in corporate initiatives and committee work as assigned     Required Knowledge, Skills, Qualifications and Experience - 5 to 7 years of management experience in a metric-driven setting, working in a production, operation, or call center environment - Minimum 2 years’ experience working as a Project Manager for Appen or in a similar field - BS or BA degree from an accredited University or equivalent work experience preferred - Excellent communication skills including an ability to present information clearly and concisely in writing or verbally to a wide audience including clients, managers and senior leaders; effectively uses active listening skills - Driven to focus on quality and drives team members and peers to deliver exceptional quality and service - Exceptional time management and organizational skills with acute attention to detail - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning demonstrates through documented learning opportunities. Works with and encourages others to learn and develop professionally - Proven analytical skills including the ability to proactively identify problems, gather information and drive course of action for self and others - Demonstrated understanding and appreciation for a global marketplace and workforce - Innovative thinker who drives self and others in the development and implementation of new ideas; unafraid of taking risks to accomplish corporate level goals - Able to effectively coach and train peers and team members - Experience managing client relationships with a demonstrated focus on delivering high level customer service and quality improvement - Demonstrated ability to make difficult decisions by researching and carefully weighing all options - Exhibit discretion, good judgment and mature behavior when dealing with sensitive materials and situations - Advanced Excel skills - Proficient in English. Excellent oral and written communication skills       About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.    
ID
2022-6109
City
Remote
Job Locations PH-Cavite
Posted Date 2 weeks ago(5/12/2022 11:21 PM)
Project Information This is an English Annotation project. Project workers needs to annotate the slot for the text according to the rules. Follow the project guideline if we have other projects in the future.   Responsibilities - The job is about English shot audio annotation. The average length for the audio is around 5 seconds. - What exactly you need to do is as below: - Judge the audio is valid or invalid according to the definitions in the guideline. - If it’s an invalid audio, only need to select the reason of invalid - If it’s a valid audio, then you need to: add time stamping according to the requirements in Guideline.    Required Knowledge, Skills and Abilities - Excellent English speaking, listening and writing - Audio transcription or annotation experience.  - Call center work experience. - English typing speed: 40 words in 1 min. - Familiar with computer operation and basic use of office software.    Qualifications and Experience - High school with experience or College degree - 1 year on annotation or transcription project Note: Candidates must be willing to work onsite. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines #LI-onsite   If this resonates with you, or if you feel like you would excel in the role, apply now!    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally    
ID
2022-6107
City
Cavite
Job Locations US-Remote
Posted Date 6 days ago(5/19/2022 4:50 PM)
Pre-Sales Solution Architect (non-technical)       Position Summary   Reporting to the Solutions Director, the Pre-Sales Solution Architect will be primarily responsible for actively driving and managing the initial needs analysis and proposal preparation stages of the sales process, working in tandem with the sales team as an advisor and product/service advocate for Appen’s offerings.     Responsibilities - Work closely with the sales organization to understand customer challenges and requirements and help qualify all revenue generating opportunities. - Educate customers, in tandem with Sales, on Appen services and tools - Understand and analyze buyer behavior to craft opportunity-specific “bid to win” strategy in conjunction with Sales. - Secure input from all necessary solution partners within Appen and adapt solutions, as necessary, to ensure appropriate fit and realization of customer goals. - Synthesize customer requirements into a cost-effective opportunity-specific proposal response, to include pricing and solution design/description - Manage proposal process across multiple opportunities and customers simultaneously, delivering responses on-time and to budgeted expectations. - Continually act as a liaison with Product, Engineering, Marketing, and Delivery teams to provide input from customers, as well as be educated on new advancements in products and programs. - Travel, as needed (mostly within the US)     Required Knowledge, Skills and Abilities - Strong requirements gathering and discovery skills - Strong presentation, written and verbal communication skills, including the ability to adapt your message to the context of the audience. - Strong interpersonal skills—ability to work with diverse internal and external customers across time zones. - Ability to juggle multiple priorities, respond quickly, and manage time effectively in a fast-paced, dynamic team environment. - Excellent problem solving, critical thinking, and analytical skills - Advanced user of Excel, PowerPoint and Word - We at Appen look for individuals who embody our core values: performance, honesty, humility, and grit. At Appen, we embrace and strive purposefully with our core values in mind throughout every aspect of our work and expect our employees to meet and exceed these standards. If this resonates with your work ethic and style, we encourage you to apply for this Appen position.     Qualifications and Experience - 3+ years’ Pre-Sales/Solutions Architect experience in a managed services or SaaS environment - Experience working in the Language Services (translation/localization), Linguistics, or AI & ML domains is preferred.     About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #li-remote
ID
2022-6102
City
Remote
Job Locations AU-Sydney
Posted Date 1 month ago(4/19/2022 11:38 PM)
PROJECT INFORMATION: Onsite transcription project (physical presence in office required) in a secure environment working on an online tool to transcribe Australian English audio data in accordance with set guidelines unique to the project. The project is expected to last for around 3-4 months with a potential to extend further.   DETAILED JOB RESPONSIBILITIES: Ability to accurately transcribe audios in Australian English language in accordance with the project’s set guidelines. REQUIRED EDUCATIONAL QUALIFICATION: Senior High School at least.   REQUIRED YEARS OF EXPERIENCE: Previous transcription experience is highly advantageous but not compulsory.   REQUIREMENTS: • Bilingual native or near native speaker of Australian English • Available for full time work at Sydney secure office • Able to type at least 30 words per minute or more. • Detail oriented and comfortable with online research pages to verify information contained within the audio. SKILLS: • Have prior experience in transcription (this is advantageous, but is not essential as full training is provided)  
ID
2022-6100
City
Sydney
Job Locations AU-Sydney
Posted Date 1 month ago(4/19/2022 11:35 PM)
PROJECT INFORMATION: Onsite transcription project (physical presence in office required) in a secure environment working on an online tool to transcribe Japanese audio data in accordance with set guidelines unique to the project. The project is expected to last for around 3-4 months with a potential to extend further.   DETAILED JOB RESPONSIBILITIES: Ability to accurately transcribe audios in Japanese language in accordance with the project’s set guidelines.   REQUIRED EDUCATIONAL QUALIFICATION: Senior High School at least. REQUIRED YEARS OF EXPERIENCE: Previous transcription experience is highly advantageous but not compulsory.   REQUIREMENTS: • Bilingual native or near native speaker of Japanese • Available for full time work at Sydney secure office • Able to type at least 30 words per minute or more. • Detail oriented and comfortable with online research pages to verify information contained within the audio.   SKILLS: • Have prior experience in transcription (this is advantageous, but is not essential as full training is provided)
ID
2022-6099
City
Sydney
Job Locations AU-Sydney
Posted Date 1 month ago(4/19/2022 11:35 PM)
PROJECT INFORMATION: Onsite transcription project (physical presence in office required) in a secure environment working on an online tool to transcribe Indonesian audio data in accordance with set guidelines unique to the project. The project is expected to last for around 3-4 months with a potential to extend further.   DETAILED JOB RESPONSIBILITIES: Ability to accurately transcribe audios in Indonesian language in accordance with the project’s set guidelines.   REQUIRED EDUCATIONAL QUALIFICATION: Senior High School at least. REQUIRED YEARS OF EXPERIENCE: Previous transcription experience is highly advantageous but not compulsory.   REQUIREMENTS: • Bilingual native or near native speaker of Indonesian • Available for full time work at Sydney secure office • Able to type at least 30 words per minute or more. • Detail oriented and comfortable with online research pages to verify information contained within the audio.   SKILLS: • Have prior experience in transcription (this is advantageous, but is not essential as full training is provided)  
ID
2022-6098
City
Sydney
Job Locations AU-Sydney
Posted Date 1 month ago(4/19/2022 11:21 PM)
PROJECT INFORMATION: Onsite transcription project (physical presence in office required) in a secure environment working on an online tool to transcribe Korean audio data in accordance with set guidelines unique to the project. The project is expected to last for around 3-4 months with a potential to extend further.   DETAILED JOB RESPONSIBILITIES: Ability to accurately transcribe audios in Korean language in accordance with the project’s set guidelines.   REQUIRED EDUCATIONAL QUALIFICATION: Senior High School at least. REQUIRED YEARS OF EXPERIENCE: Previous transcription experience is highly advantageous but not compulsory.   REQUIREMENTS: • Bilingual native or near native speaker of Korean • Available for full time work at Sydney secure office • Able to type at least 30 words per minute or more. • Detail oriented and comfortable with online research pages to verify information contained within the audio.   SKILLS: • Have prior experience in transcription (this is advantageous, but is not essential as full training is provided)  
ID
2022-6097
City
Sydney
Job Locations PH-Cavite
Posted Date 6 days ago(5/19/2022 6:01 PM)
Position Summary The Corporate Recruitment Associate will be responsible on the daily recruiting operations to meet the hiring demands of Internal Stakeholders. Recruitment Associate responsibilities include close coordination with the team lead, conducting market research, identifying candidates, sourcing, coordinating recruitment activities & support fair hiring practices.   Responsibilities - Responsible for end to end recruiting - Will handle recruiting and sourcing for all Appen support roles especially Cavite openings and may include other global sites of Appen - Will perform strategic sourcing, tapping all channels - Call outs, email invites, creation of job ads, job posting - Handling of applicant, interviewer queries - Provide real-time endorsement tracking and candidate monitoring - Communicate with the Hiring team on the status of their requirements - Make recommendations on additional candidate pool and recruiting techniques and evaluating market conditions. - Conduct phone interviews to pre-screen candidates, verifying their qualifications, availability, and compensation requirements    Required Knowledge, Skills and Abilities - Excellent verbal and written communication skills - Solid understanding of Recruitment practices - Good time-management skills with the ability to handle various open positions simultaneously - Familiarity with Applicant Tracking Systems and resume databases - Solid knowledge of sourcing techniques (e.g. social media recruiting and job boards)    Qualifications and Experience - Bachelor’s degree in human resources management or relevant field, or equivalent work experience, required - At least 1 yr sourcing, recruiting experience - Experience working in fast paced global organizations, RPO, Tech, Languages, Remote Work companies (tutorials) or Shared Services, preferred - Proficiency in MS Excel - Can work in Cavite - Can work flexible shifts and workdays   Note: Candidates must be willing to work onsite. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines #LI-onsite   If this resonates with you, or if you feel like you would excel in the role, apply now!    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally    
ID
2022-6093
City
Cavite
Job Locations US-Remote
Posted Date 2 weeks ago(5/11/2022 4:38 PM)
  Product Manager – Intern     Company Overview   Appen is the leading provider of Data for AI lifecycles. Appen’s products are used to build and continually improve the world’s most innovative artificial intelligence systems. Appen has three core suites of products (Data Sourcing, Data Preparation, and Model Evaluation by Humans) that cover images, text, speech, audio, video, and other data modalities. High-quality training data necessarily requires human beings to record and transcribe speech, for example, or recognize the contents of complex images. Appen uses a crowdsourced model to engage humans at scale, while providing customers a framework to manage the cost, time, and complexity in producing human-annotated data sets. Appen relies on technology to accelerate and reduce the cost of humans preparing training data. It invests continuously in its crowd management and customer service platforms, leveraging its own in-house-developed machine-learning models as needed. Appen’s strategy is built on four pillars: - Growth: Drive revenue growth in target new markets - Automation: Leverage AI and ML in labelling operations to improve the productivity and quality of customer outcomes - Expand: Add new products and capabilities to expand into the broader data and AI market - Evolve: Improve the scalability of our operations including sales, project delivery, and crowd management Appen is continuing to invest in its Data for AI platform, facilitating data sourcing, preparation, annotation, and automated testing of models to bring the benefits of AI accessible to a broad range of products and services being developed by our customer in many industry verticals. Although Appen is a 25-year-old profitable company with considerable resources being invested in all areas, Appen matches the pace and innovative spirit of a start-up company.   Join Us! How can you participate? We’re looking for a Product Manager intern to help simplify development & deployment workflows of machine learning, AI ethics, content understanding, computer vision, deep learning, user understanding, language processing, and more. This is a chance to create a huge impact in a fast-paced, startup-like environment in outstanding company.   What You Will Do - The Product Manager Intern will work closely with Product Managers, ML researchers, ML engineers, product developers, and product engineers to understand their needs and simplify their experience on the ML Platform and Identify new opportunities to increase the impact - Help elaborate product objectives based on corporate objectives, competitive landscape & research of industry trends - Go hands on with the best Data for AI platforms in the world - Partner with technical writers and product managers to develop material to effectively evangelize the impact & value to customers Qualifications - Within 2 years of completing a BS or MS degree in Computer Science and/or Data Science, MBA, or PhD - Ready to learn and then demonstrate experience in Product Management, such as identifying user personas, conducting user interviews, documenting user needs, and defining product requirements - Passionate to solve problems for highly technical users building next-generation products based on ML models - Understanding of ML end-to-end deployment lifecycle is a plus   About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #li-remote  
ID
2022-6092
City
Remote
Job Locations PH-Cavite
Posted Date 7 days ago(5/19/2022 12:58 PM)
Position Summary Reporting to the Group Finance Manager, with a dotted line to the Accounting Manager, the purpose of this position is to take full financial accounting ownership of certain company ledgers and processes within the Group. The Financial Accountant will focus on delivering accurate and timely financial information as and when needed.   The Financial Accountant will form part of a team of Financial Accountants. Together, the team will take full ownership of the company’s ledgers and cost centres.   - Key Internal Stakeholders - Group Accounts Payable Team - Group Transactional Accounting Team - Group Financial Accounting team - Group Payroll Team - Accounting Manager - Group Finance Manager - Director, Accounting and Financial Reporting - Vice President, Finance - Chief Financial Officer - Accounts Payable (Crowd) Team - Divisional Heads - Divisional Managers   - Key External Stakeholders - Customers - External Auditors - Banking Contacts - Local Taxation Authorities - Suppliers   Responsibilities - Responsible for month-end tasks for certain ledgers within the Group, including: - Accruals and Provisions; - Prepayments; - Fixed assets; - Intangibles; - Intercompany reconciliations; - Cost centre management - Revaluations; and - Other items as required. - Preparation of monthly financial reports for certain ledgers including balance sheet, profit and loss statement, and other internal managements reports as needed. - Responsible for balance sheet reconciliations for all accounts (either preparing or reviewing / approving where applicable), including full ownership to ensure accuracy of data. - Liaise with (including coaching / training) the Group Accounts Payable and Group Transactional Accounting Teams to ensure accuracy of transactions posted to ledgers under the remit of this position. - Reviewing and approving transactions posted by the Group Transactional Team. - Responsible for customer invoicing and managing collections for certain entities within Group. - Preparation and review of cost centre allocations for revenue and expenses; - Liaise with external Auditors in relation to the annual audit and half year review; - Assist with the preparation and lodgement of local statutory direct and indirect taxation requirements, including GST/VAT returns and income tax returns. - Liaise with external Banking contacts where required. - Assist with the preparation of Annual and Half-Yearly financial reporting. - Assist with cash flow forecasting and reporting. - Provide support to Divisional managers in relation to financial queries or requests. - Assist with process improvement and system enhancement initiatives; - Ad hoc tasks as directed by the Group Finance Manager, Director, Accounting and Financial Reporting or Vice President, Finance.    Required Knowledge, Skills and Abilities - Ability to work in a fast-paced, deadline-driven environment with focus on meeting deliverables and delivering a top-quality product. - Be someone that takes ownership of their work and delivers it on-time, every-time. - Is adaptable – ability to work independently and think for themselves, whilst all the same time, being a willing participant in team collaboration. - Be someone who takes initiative and is willing to take the role beyond the job description and take steps to achieve efficiency gains, in terms of ways to do things faster and smarter. - Able to respond quickly and positively to new or changed initiatives. - Excellent interpersonal communication skills, including active listening. - Ability to work effectively in a virtual environment. - Flexible, independent, calm and self-motivated. - Possess lateral thinking and problem-solving ability. - High levels of humility and emotional intelligence.    Qualifications and Experience - Degree in Accountancy, Business, Commerce or related field. - CPA qualified or equivalent. - 6+ years financial accounting experience. - Experience using large ERP Systems (Workday advantageous). - Intermediate proficiency in Microsoft Excel. - Basic to intermediate proficiency in Microsoft Word and Microsoft Outlook. - Excellent English – both in terms of written and verbal communication. - Excellent attention to detail, ability to prioritise and consistently meet deadlines. Note: Candidates must be willing to work onsite. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines #LI-onsite   If this resonates with you, or if you feel like you would excel in the role, apply now!    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally    
ID
2022-6088
City
Cavite
Job Locations US-GA-Atlanta
Posted Date 1 month ago(4/17/2022 9:04 PM)
PROJECT INFORMATION: Mayan Travel Audio Onsite DC is an onsite data collection project wherein participants will engage in travel-related conversations in English, Arabic, Mandarin Chinese, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), Russian, and Spanish.   DETAILED JOB RESPONSIBILITIES: - Coordinates and process registration of participants for the project. - Coordinates with other internal and external stakeholders. - Ensures orderliness and proper completion of study sessions of the participants. - Overseeing and managing participant information. REQUIRED QUALIFICATIONS AND EXPERIENCE: • Computer literate and able to pick up new tools and systems quickly and with accuracy • Service orientated approach • Demonstrated time management and organizational skills • Attention to detail • Commitment to quality (being able to follow quality management processes)   SKILLS: - Good interpersonal skills (ideally customer service background) - Good verbal and written communication skills - Pleasant demeanor - Comfortable in using mobile applications - Ability to follow instructions - Attention to detail - Punctual - Tolerance for repetitive tasks - Speak foreign language on any of the following: Korean, Mandarin Chinese, Arabic, Portuguese, Italian, German, French, Japanese, Russian   If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.     About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.      
ID
2022-6084
City
Atlanta
Job Locations US-Remote
Posted Date 6 days ago(5/19/2022 4:29 PM)
Sales Development Representative           Position Summary Due to the growth of business, we are looking for a Sales Development Representative to build Sales pipeline.  Chances are, this is not the first Sales Development job posting you have read. If you read through this one, we are confident you will not find another one like it. This is not a boiler room, cold-calling shop; our small team focuses on qualifying calls and discovery for meetings set, as well as researching and game planning on strategic, high-value accounts with your team. If finding and delivering value at many of the most innovative and advanced companies on the planet in the Machine Learning and AI space speaks to you, let us talk.     Responsibilities - Being the CEO of your pipeline - Project management of strategic accounts with Account Executives, Customer Success Managers, and Marketing. - Discovering new leads through internet research and social media monitoring/messaging, using tools such as LinkedIn Navigator - Supporting Outreach marketing efforts by assisting in online and other marketing campaigns - Managing prospecting status, data integrity, and forecasting using Salesforce.com - Achieving, and exceeding, weekly/monthly metrics (appointments, qualified leads, new contacts, etc.) - Responding to inbound customer interest and developing these accounts to create opportunities   Required Knowledge, Skills and Abilities - You will be trusted with high amounts of autonomy; self-discipline, humility, and curiosity are critical for you to be successful - You have the ability to think on your feet in a conversation and answer unexpected questions with ease - You are comfortable in a fast-paced, changing environment - You are comfortable working remotely, with a remote team, and would describe yourself as a self-starter - You use others to better yourself and help others get better – we are all building AI together. - You are good at finding ways to motivate yourself and your teammates. Camaraderie and Team Spirit is the name of the game around here - You embody our core values. We are hungry craftspeople, we have grit, we are honest, we are humble, we value performance. You are ready to be a hero for our customers and find strength in diversity and inclusion.   Qualifications and Experience - BA/BS - 1+ year of Sales Experience preferred (in SaaS or tech)  If this resonates with you, or if you feel like you would excel in the role, apply now!         About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.       #li-remote  
ID
2022-6083
City
Remote
Job Locations US-Remote | US-CA-Sunnyvale
Posted Date 6 days ago(5/19/2022 6:04 PM)
  Product Manager (Entry –Mid Senior Level)  Location : Sunnyvale/SFO/Remote    Company Overview  Appen is the leading provider of Data for AI lifecycle. Appen’s products are used to build and continually improve the world’s most innovative artificial intelligence systems. Appen has three core suites of products (Data Sourcing, Data Preparation, and Model Evaluation by Human) that cover images, text, speech, audio, video, and other data modalities.    Growth Strategy  High-quality training data necessarily includes human beings, to record and transcribe speech for example or recognize complex images. Appen uses a crowdsourced model to engage humans at scale, but this increases the cost, time, and complexity of providing data sets. The company relies on technology to accelerate and reduce the cost of training data. It has developed and acquired platform that manages and enables crowd workers.  Appen’s growth strategy is built on four pillars:  - Grow in New Markets: Drive growth in target customer segments China, Government, Enterprise, and Global Product - Automate our annotation services: Leverage AI/ML in our labelling operations to improve the productivity and quality of our workforce - Expand our product offering: Add new products and capabilities to expand into the broader data and AI market - Evolve how we do business: Improve the scalability of our operations including sales, project delivery, and crowd management We are looking for product managers at all levels to drive strategic decision-making relating to new product initiatives. In this role you will propose new product initiatives, recommendations, and winning strategies to the leadership team to justify your business cases and gain their buy-in. The responsibility includes a new business plan and proposal, roadmap definition, product execution, GTM strategy, and product launch.    Key Responsibilities  - Feature Specification: Gather requirements, define functionality via PRDs/MRDs, and set goals in a clear, actionable format for product team and drive product delivery. - Product Delivery: Collaborate with stakeholders engineering and design to deliver product functionality iteratively and rapidly against pre-defined goals. - Product QA: Identify, prioritize, and resolve technical, functional, and business quality issues across use cases. that are applicable to the product. - Data Fluency: Generate actionable insights using data and leverage these insights to achieve goals set for the product, and to connect them with goals to meaningful business outcomes. - Voice of the customer: Gather customer feedback (from all forms) to understand how Appen customers engage with the product, make better decisions, and drive meaningful outcomes for the business - Stakeholder Management: Collaborate and align with cross-functional stakeholders, and senior leaders and executives in the respective product areas to ensure successful delivery of PRDs/MRDs. - Product Ownership: Connect product functionality and goals to strategic objectives of the team and Appen.     Required Knowledge, Skills, and Abilities  - Knowledge and passion for technical and platform product management experiences - Excellent customer-facing written and verbal communication and presentation to stakeholders and executives - Excellent organizational and collaboration skills, particularly the ability to handle multiple priorities, stakeholders and workstreams - Experience with integrating customer feedback into product requirements, and driving prioritization - Ability to influence cross-functional teams without authority (e.g. Engineering, UX/UI, Program Management, Marketing, Customer Success, and Technical Writers)   Qualifications And Experience  - Bachelors / Master's degree in technical or business-related area - 2+ years of product management experience - Experience in driving elements of product development life cycle from vision to execution (i.e., product vision, GTM strategy, driving requirements and product launch) - 3+ years as software developer or having developers as customers unlocking product experiences using technology. - Experience working on large scale platforms to drive growth, retention, and engagement initiatives for cloud/enterprise and/or developer areas.         About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #li-remote  
ID
2022-6082
City
Remote
Job Locations PH-Cavite
Posted Date 1 month ago(4/12/2022 3:21 AM)
현프로젝트의 정해진 지침에따라 짧은 한국어 오디오를 정확하게전사할 수 있는 한국어 전사자를 찾고 있습니다.     프로젝트 요구사항 및 자격:  - 한국어가 모국어이며 영어도 가능하신 분,한국어에 능통한 이중 언어 사용자를 찾습니다. (한국어를 읽고 쓸 줄 아는 분) - Cavite오피스에서 풀 타임으로 작업하실 수 있는 분 - 분당 최소 30단어 이상을 입력할 수 있습니다. - 오디오에 포함된 정보 확인을 위해 꼼꼼히 온라인 검색이 가능하신 분.    또는phcareers@appen.com로 본인의 이력서 (CV)를 제출해주시기 바랍니다.  제출하실 때 제목을Application for Transcriber – Korean Speaker로 설정해주세요.     #OnsiteWork #Korean #Cavite #Appen     About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.       
ID
2022-6081
City
Cavite
Job Locations PH-Cavite
Posted Date 1 month ago(4/12/2022 3:00 AM)
Saat ini kami membutuhkan penutur bahasa Indonesia yang dapat mentranskripsikan sejumlah audio pendek (utterances) dalam bahasa Indonesia sesuai panduan yang ditentukan.   Persyaratan & Kualifikasi Proyek: - Penutur asli bahasa Indonesia atau mendekati penutur asli bahasa Indonesia (mampu membaca dan menulis bahasa Indonesia dengan baik dan lancar). - Bersedia untuk bekerja penuh waktu di kantor Cavite. - Memiliki kemampuan mengetik minimal 30 kata per menit atau lebih. - Berorientasi pada detail dan nyaman dengan halaman pencarian online untuk memverifikasi informasi yang terkandung dalam audio. - - -     Jika Anda memenuhi kualifikasi tersebut, dan Anda merasa memiliki apa yang kami butuhkan untuk bergabung dengan tim kami yang tengah berkembang, maka daftarkan diri Anda sekarang! Kami mengharap partisipasi Anda.     About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.    
ID
2022-6080
City
Cavite
Job Locations PH-Cavite
Posted Date 1 month ago(4/12/2022 2:47 AM)
Chúng tôi đang tuyển người làm công việc phiên âm: nghe và viết lại các mẩu audio tiếng Việt ngắn (utterances), dựa theo các hướng dẫn có sẵn. Yêu cầu: - Thông thạo tiếng Việt như, hoặc gần như người bản địa (bilingual native or near native). Có thể đọc và viết tiếng Việt trôi chảy. - Có thể làm full time tại văn phòng ở Cavite. - Có thể đánh máy ít nhất 30 từ/phút hoặc hơn. - Cẩn thận, tỉ mỉ, quen thuộc với việc tìm kiếm thông tin trên mạng để xác minh thông tin trong audio. Nếu bạn thấy mình phù hợp và muốn tham gia vào đội phiên âm, hãy ứng tuyển! Chúng tôi rất chào đón bạn.   About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.  
ID
2022-6079
City
Cavite
Job Locations PH-Cavite
Posted Date 6 days ago(5/19/2022 4:51 PM)
Position Summary The Associate Project Manager is responsible for monitoring and driving key performance metrics for a roster or group of independent contractors doing search, social media and/or eCommerce relevance ranking and content annotation. The Associate Project Manager works collaboratively with an Appen team to meet all client and project requirements.   Responsibilities - Quality Management: - Execute day-to-day quality process for all assigned programs - Develop quality management plans to support a program end-to-end - Drive quality improvements - Take responsibility for delivering required performance metrics for assigned programs - Analyze and evaluate statistical reports to proactively identify and improve individual IC and team results to improve client satisfaction - Client Relationship Management: - Become familiar with all aspects of managing client relationships - Actively establish and grow client relationships, as assigned - Adapt to changing client needs and expectations - Virtual Team Management: - Build and manage a virtual team of proficient ICs that meets or exceeds quality, throughput and productivity targets - Participate in IC selection as needed - Ensure ICs have access to required tools, guidelines and other related materials to meet project requirements - Prepare and disseminate project materials based on IC and/or client feedback to clarify guidelines - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Provide regular reporting on project status, as well as more in-depth analysis - Guideline & Training Support: - Develop program guidelines and training material as well as annotate data for new or existing programs - Participate in program improvements, initiatives, and committee work as assigned - Support the training and mentoring of new and existing Appen staff, as assigned - Reporting and Communication: - Communicate service level expectations and directions to all ICs. May be asked to establish quality requirements - Provide up-to-date information that helps Appen staff and ICs anticipate and solve problems. - Proactively provide on-the-spot positive and constructive feedback to ICs regarding metrics-driven performance issues - Under manager guidance, communicate directly with client, using proper escalation procedures for both production-related questions and technical issues - Communicate, with all stakeholders, in a timely, clear and concise manner - Participate in regular team meetings with program staff - Where necessary, complete additional tasks as assigned.    Required Knowledge, Skills and Abilities - Advanced Excel skills required - Experience managing and prioritizing large volumes of email correspondence - Experience with a Windows operating system and Office suite of products - Proficient in English. Excellent oral and written communication skills - Bi-lingual in a second language is a bonus - Experienced in delivering exceptional customer service - Excellent analytical skills including ability to proactively identify problems, gather information and set course of action - Open to work at Lancaster New City, Imus, Cavite - Candidates must be amenable to work on a night shift schedule    Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience preferred List out years of experience required - Minimum 1-2 years work experience in a metric -driven setting working in a production, operation, or call center environment is desired - Project Management, Data Analytics/Management and/or Process Improvement is an advantage   If this resonates with you, or if you feel like you would excel in the role, apply now! #LI-onsite   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally    
ID
2022-6070
City
Cavite
Job Locations US-Remote
Posted Date 6 days ago(5/19/2022 6:04 PM)
  Product Manager –Content Relevance      Summary  High-quality training data necessarily requires human beings to record and transcribe speech, for example, or recognize the contents of complex images. Appen uses a crowdsourced model to engage humans at scale, while providing customers a framework to manage the cost, time, and complexity inproducing human-annotated data sets. Appen relies on technology to accelerate and reduce the cost of humans preparing training data. It invests continuously in its crowd management and customer service platforms, leveraging its own in-house-developed machine-learning models as needed.  Appen’s strategy is built on four pillars:  - Growth: Driverevenue growth in target new markets   - Automation: Leverage AI and ML in labelling operations to improve the productivity and quality of customer outcomes  - Expand: Add new products and capabilities to expand into the broader data and AI market  - Evolve: Improve the scalability of our operations including sales, project delivery, and crowd management    Appen is continuing to invest in its Data for AI platform, facilitating data sourcing, preparation, annotation,and automated testing of models to bring the benefits of AI accessible to a broad range of products and services being developed by our customer in many industry verticals.  Although Appen is a 25-year-oldprofitable company with considerable resources being investedin all areas, Appen matches the pace and innovative spirit of a startupcompany that offers flexible work-life balance options.  The Position  We are looking for an experienced, drivenproduct manager with B2B SaaS experience   to drive cross-functional product initiatives that enable Appen customers to up-level their ability to deliver products and services that are based on trainable AI machine modelsforcontent in many forms (e.g., textual, image, video, audio) and enable a range of applications and services, such as search engines, inappropriate content filtering, ad serving, recommendation systems, promotion/offer optimization, and content classification.    In this role, you willwork across engineering, data science, user experience, managed services, crowd management, sales, partnership and marketing teams to develop market analysis reports, GTM recommendations, advanced prototypes, shipping platform features, production tooling, partner integrations and a deep understanding of customer and end-consumer needs. You will own the content relevance product vertical that is empowered by a world-class Data for AIsoftware platform.  You will cultivate and optimize the content relevance “book of business” and enable ever-improvingdelivery standards in Appen Managed Services for content relevance.      Responsibilities     Yourresponsibilities will demand excellent communication and collaboration skills, data-driven decision making, and continuous evaluation of new opportunities:    - Conduct domain researchand competitive analysis to identifynew initiatives   - Propose new business cases to executive management and obtain buy-in  - Own the roadmap for content relevance, spanning across data collection, cleaning, annotation, and model evaluation  - Work closely with key customers and partners to solicit, validate, and generate product refinements  - Collaborate with Marketing on content to promote Appen’s content relevance business models   - Work closely with Customer Success and Sales teams to evolve roadmap prioritiesto maximize revenue growth  - Build reporting models for tracking data quality trends, both within Appen’s platform and for internal decision support     Qualifications:  - BA/BS degree, with 5+ years of experience in product management in the SaaS enterprise software space  - Prior experience in quality assurance/managementframeworks  - Experience withmetric definition, quantifying problems, and managing their impact over time  - Experience using data-driven analytics to gain insights on current situations, new opportunities, and product performance  - Experience working directly with customer stakeholders to formulate strategiesto improve customer satisfaction, automation ratesand ease of use        About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #li-remote  
ID
2022-6048
City
Remote
Job Locations US-Remote | AU-Chatswood
Posted Date 6 days ago(5/19/2022 4:56 PM)
LINGUISTIC PROJECT MANAGER  (Language Technology Projects)       About the Role: To meet our current and future work commitments we are inviting applications from individuals with interest in language, technology and project management. The role involves managing concurrent projects, applying your linguistic & project management skills. The successful candidate will join a friendly project focused team supporting clients in North America.   You will lead teams towards customer project delivery while simultaneously handling key stakeholder relationships. You will need to be a highly motivated, ‘results driven’ individual, with superior organizational skills. You will be a natural leader, with excellent communication skills, that enable you to build relationships, manage client relationships and motivate project team members.      Position Summary:   The Project Manager at Appen will manage a portfolio of small to medium-sized linguistic projects for established clients. He/She will rely on their linguistic skills to lead project teams of linguists/specialists, while bringing in their project management and customer focus to effectively manage project scope, and to meet or exceed project targets while delivering high quality.       Key Responsibilities: - Autonomously plan and manage project teams to quality, scope, time, and budget; ensure effective project execution and delivery - Build strong client relationships through customer service and regular reporting - Report and manage project financial activities - Report project status, manage risk and issues and undertake recovery action as necessary to ensure project success - Ensure close and regular communication with all internal project stakeholders - Share knowledge and take initiative to improve processes - Provide operational input to the Sales team to support business growth opportunities       Required Knowledge, Skills, and Abilities: - Degree in linguistics, computational linguistics, language studies, a related field, or equivalent experience - 2-5 years project management experience preferably in a language, linguistics, or software-related field, in a client-facing role - Solid understanding of linguistic concepts and terminology - Familiarity with a broad range of Natural Language Processing Technologies and their application to the company's business areas - Strong technical and data management skills - Excellent communication skills - Demonstrated ability to work effectively in an environment characterized by frequent change, and a fast, deadline-driven culture     Desired Skills: - Native or near-native proficiency in at least one language other than English - Familiarity with a range of Natural Language Processing technologies - Experience with regular expressions, scripting, or programming skills        About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up     We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.     #li-remote
ID
2022-6044
City
Remote
Job Locations US-Remote
Posted Date 6 days ago(5/19/2022 6:01 PM)
  Lead UX Designer     Growth Strategy   High-quality training data necessarily includes human beings, to record and transcribe speech for example or recognise complex images. Appen uses a crowdsourced model to engage humans at scale, but this increases the cost, time, and complexity of providing data sets. The company relies on technology to accelerate and reduce the cost of training data. It has developed and acquired platform that manages and enables crowd workers.   Appen’s Growth Strategy Is Built On Four Pillars   - Grow in New Markets: Drive growth in target customer segments China, Government, Enterprise, and Global Product - Automate our annotation services: Leverage AI and ML in our labelling operations to improve the productivity and quality of our workforce - Expand our product offering: Add new products and capabilities to expand into the broader data and AI market - Evolve how we do business: Improve the scalability of our operations including sales, project delivery, and crowd management   Position Summary   The Appen UX Team is looking for a seasoned Lead UX Designer in the West Coast, USA. Ideally, you'll be someone with B2B SaaS experience in the realm of UX, Interaction and Visual Design. In this role, you'll employ your years of professional experience to lead and deliver a wide range of large engagements in a complex stakeholder environment. You ought to be comfortable at making design decisions in an Agile product development process and work with cross-functional teams to review, design, build, document and roll out products to help fulfil Appen's vision to be the #1 Data for AI lifecycle company.   Key Responsibilities   - Enact Appen’s corporate commitment to Ease of Use across a broad range of web and mobile interfaces - Help refine leadership skills and provide mentorship to more junior members in the team - Lead UX workshops or discovery discussions with low or high-fidelity prototypes in UX workshops - Determine and negotiate key design decisions with Product Managers, Scrum Leads, and Engineers, resulting in an efficient implementation strategy for our most cutting-edge innovations - Exercise your ability to think and document user-stories in detail (or in a prototype), and work closely with Application Engineers to ensure they’re implemented as designed to deliver an implementation of the highest quality possible for Appen’s customers - Create storyboards, wireframes, and prototypes to design intuitive, user-friendly interfaces - Collaborate with other UX team members to apply your Design Thinking skills effectively to arrive on a MVP value proposition on each project while making design decisions that improve Appen’s greater system - Remain current on UX/UI trends, patterns, and techniques, and suggest new approaches and methods as necessary   Skills & Expertise We're Looking For   - 8-12 years of UX industry experience - Ability to execute autonomously - Comfortable working on a wide range of platforms or products - Experience designing for Business Users of sophisticated web applications - Track record of up levelling an existing web application’s Interaction & Visual Design - A portfolio submission demonstrating the accomplishments above - Awareness of WCAG accessibility - Experience designing with and for a Design System, and product localization - Competence in user research, with the ability to form data-driven insights to aid the Design Thinking process - Industry experience with agile methodology   About Appen   Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI  
ID
2022-6042
City
Remote