Appen

Job Listings


Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 4 of 7

Job Locations US-Remote
Posted Date 6 days ago(5/19/2022 6:02 PM)
Senior UX Designer       Growth Strategy   High-quality training data necessarily includes human beings, to record and transcribe speech for example or recognize complex images. Appen uses a crowdsourced model to engage humans at scale, but this increases the cost, time, and complexity of providing data sets. The company relies on technology to accelerate and reduce the cost of training data. It has developed and acquired platform that manages and enables crowd workers.   Appen’s Growth Strategy Is Built On Four Pillars   - Grow in New Markets: Drive growth in target customer segments China, Government, Enterprise, and Global Product - Automate our annotation services: Leverage AI and ML in our labelling operations to improve the productivity and quality of our workforce - Expand our product offering: Add new products and capabilities to expand into the broader data and AI market - Evolve how we do business: Improve the scalability of our operations including sales, project delivery, and crowd management   Position Summary   The Appen UX Team is looking for a seasoned UX Designer in the West Coast, USA. Ideally, you'll be someone with B2B SaaS experience in the realm of UX, Interaction and Visual Design. In this role, you'll be utilizing your Design Thinking skills to help deliver the best possible UX & UI for the Appen Platform. You'll join an Agile product development process and work with cross-functional teams to design, build, document and roll out products to help fulfil Appen's vision to be the #1 Data for AI lifecycle company.   Key Responsibilities   - Enact Appen’s corporate commitment to Ease of Use across a broad range of web and mobile interfaces - Create storyboards, wireframes, and prototypes to design intuitive, user-friendly interfaces - Collaborate with other UX team members to apply your Design Thinking skills effectively to arrive on a MVP value proposition on each project while making design decisions that improve Appen’s greater system - Communicate and present Interaction Design ideas with your low or high-fidelity prototypes in UX workshops with Product Managers, Scrum Leads, and Engineers, resulting in an efficient implementation strategy for our most cutting-edge innovations - Exercise your ability to think and document user-stories in detail (or in a prototype), and work closely with Application Engineers to ensure they’re implemented as designed to deliver an implementation of the highest quality possible for Appen’s customers - Remain current on UX/UI trends, patterns, and techniques, and suggest new approaches and methods as necessary   Skills & Expertise We're Looking For   - 6-8 years of UX industry experience - Experience designing for Business Users of sophisticated web applications - Track record of up levelling an existing web application’s Interaction & Visual Design - A portfolio submission demonstrating the accomplishments above - Awareness of WCAG accessibility - Experience designing with and for a Design System, and product localization - Competence in user research, with the ability to form data-driven insights to aid the Design Thinking process - Industry experience with agile methodology About Appen   Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI  
ID
2022-6041
City
Remote
Job Locations UK-Devon-Exeter
Posted Date 1 day ago(5/24/2022 6:22 PM)
Do you enjoy working in a friendly office environment and as part of a team?    Would you find satisfaction in knowing that your work is providing a vital contribution to the Criminal Justice System?    Do you have an interest in the English language with excellent grammar and punctuation skills?    If you answered yes to these questions, then we may have the perfect job for you!    What is the opportunity?  Based within Appen's office in Exeter, you will work within our inclusive and skilled team, completing essential and confidential transcription work by typing, editing and proofreading interviews from audio recordings to provide our clients with an accurate record of everything that was said. You will find satisfaction and purpose in providing transcription services as part of the Criminal Justice System.   The data we work with is varied and interesting, ranging from police interviews, university research and investigative interviews to call centre recordings from national and international clients.    Contracted hours can be worked any time within the office opening hours, typically between 8.00 am and 5.00 pm, ensuring you can maintain a healthy work life balance.    What does Appen do?  Appen’s UK office delivers verbatim transcription services to public and private sector clients who value our secure, official, experienced and timely services. We are a diverse, supportive and resourceful UK based team delivering high-quality transcriptions for our customers.    We are a crucial part of the Appen global reach providing quality essential services for high-profile clients. Our responsiveness to customers is critical, as is our compliance, our quality and delivery.    Appen is also a global leader in the collection and provision of data to help our clients build and continuously improve the world's most innovative artificial intelligence systems and is a public company listed on the Australian stock exchange.    What does success look like for our team?  We are looking for people who can help us achieve our goals and to grow the business. You will need to have a high level of focus and take pride in your work whilst ensuring that you are meeting the needs of both the customer and the business.    To succeed in this role, you will have the following skills and attributes:  - Ability to type a minimum of 65 WPM  - A passion for language, excellent grammar & punctuation skills  - High attention to detail and the self-motivation to consistently produce high quality work  - A great approach to time management working within a deadline-driven environment  - Excellent listening skills applicable to a diverse range of accents and dialects  - Positive attitude with the willingness to work on new projects and tasks  - Ability to maintain confidentiality and discretion at all times  - Editorial or proofreading skills (desirable)    Benefits:  - Holiday leave - Full training provided - Paid breaks - Free parking - Free beverages - EAP scheme - Social committee   Schedule:  - 8 hour shift (f/t) - Monday - Friday   Job Types : Full-time, Part-time, Permanent   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-onsite  
ID
2022-6039
City
Exeter
Job Locations UK-Devon-Exeter
Posted Date 6 days ago(5/19/2022 3:52 PM)
  An exciting new opportunity at Appen, Exeter   Office Manager   Do you enjoy working as part of a team in a friendly office environment?    If this resonates with your work ethic and style, we would like to hear from you!   - Position Summary We are looking for an experienced Office Manager to join the team based within our Secure Facilities in Exeter. You will maintain the office premises and work with the Director of Secure Facilities to ensure alignment with office operations and company standards.   Your duties include managing the facility including (but not limited to) maintenance, health and safety, maintain office records, assist the finance and delivery teams with invoicing and administration, manage security vetting, provide administrative support to the on-site leadership team and AU Head Office and provide any additional support to other departments as and when required.   You will coordinate front-desk activities, including distributing correspondence and deliveries, handling incoming calls, first point of contact for visitors, liaising with various vendors and with the property management team.   - Responsibilities - Maintain welcoming environment for our visitors and employees - Responsible for procurement of all office supplies and equipment, ensuring functionality of such - Maintain a clean, organised, functional and comfortable office space, encouraging others to do the same - Liaise with Facility Management vendors – eg cleaning, security services - Assist in the onboarding of new hires - Responsible for Health and Safety including completing DSE and risk assessments, recording any health and safety incident(s) and near misses, reporting any recordable incident(s) to the HSE as required by law and follow through any corrective actions with the Senior Leadership Team - Organise maintenance of the facilities as and when required - Support the Senior Leadership Team as an when required - Administrative finance tasks including (but not limited to) sales invoicing, debt recovery, banking, petty cash and scanning - Responsible for managing and maintaining office policies and procedures - Assist with annual financial audits - Arrange company events annual meetings, and social events, including the hiring of premises - Arrange travel as and when required - Be the go-to person for all office enquiries   - Carry out any other reasonable duties within your capability   - Required Knowledge, Skills and Abilities - You have a “can do” attitude and enjoy working with others both internally and externally to resolve issues - You will have outstanding communication skills in both verbal and written form - You are self-motivated, able to work independently and highly reliable with the ability to deliver high-quality work under tight deadlines - You have the initiative to make appropriate decisions whilst adhering to company standards - The ability to manage small projects in a timely manner - You will have high levels of attention to detail and able to prioritise effectively - You have both energy and empathy for delivering a quality service to stakeholders - We at Appen look for individuals who embody our core values: performance, honesty, humility, and grit. At Appen, we embrace and strive purposefully with our core values in mind throughout every aspect of our work and look to our employees to meet and exceed these standards.   - Qualifications and Experience - Desirable - Bachelor's degree in business administration, communications, or a related field - Demonstrable hands-on experience in managing and co-ordinating office maintenance and support - Experience of managing Health and Safety in an office environment - Experience of Finance administration - Good IT skills, especially Office 365, Word, Excel & PowerPoint - Security clearance to the level of SC, the cost of which will be covered by the company   - About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #L1-onsite
ID
2022-6031
City
Exeter
Job Locations US-Remote
Posted Date 6 days ago(5/19/2022 4:57 PM)
  Benchmark Program Manager   Position Summary   Voice assistants are becoming one of the most pervasive technology tools and today underserve many diverse populations. Appen’s Voice Assistant Benchmark Program aims to help Voice Assistants be more inclusive and less biased starting with African American English (AAE) by creating a highly-engaged and remunerated community of Americans who will work to create data that powers ASR systems. Using cutting-edge research on distinct AAE groups, smart speaker performance testing and at-scale capability in building crowds, Appen aims to create the first linguistically-representative crowd of speakers of AAE. Benchmark Program Manager will join the team of AI Specialists to oversee Appen’s Voice Assistant Benchmark Program, design and implement benchmark-related quality assurance methodology, manage language data collection and annotation tasks for related projects, support with resource training, participants onboarding, management for the community of AAE speakers, as well as working with the Community Manager to ensure regional variation inclusivity through engaging with representative demographic varieties across distinct sub-regional linguistic groups.   Responsibilities   - Assist with designing, building and managing Appen’s AAE Voice Assistant Benchmark Program data collection and annotation workflows. - Monitor AAE language annotation and content transcription processes as part of the Voice Assistant Benchmark Program and other related initiatives. - Conduct research and provide linguistic consultancy on AAE. - Manage crowd participation strategy, production bandwidth, capabilities and resource utilization. - Outline and implement quality assurance methodology and validation checks for AAE transcription data. - Design and document training and onboarding plan for new participants of AAE-related projects. - Advise on effective resourcing strategies to support the AAE Voice Assistant Benchmark Program. - Manage AAE-related public communication pertaining to Appen’s Voice Assistant Benchmark Program. - Work with a team of linguists to develop letter-to-sound rules for Automatic Speech Recognition (ASR) in AAE. - Present demographics for speakers of AAE and program participation strategy in linguistic terms. - Apply inclusivity and fair sampling practices to the  community of speakers of AAE design and program participation management strategy to ensure representative assessment of Voice Assistants and other ASR systems.   Required Knowledge, Skills and Abilities   - Minimum BA (major in Linguistics). - The candidate must be a speaker of African American English.   Professional Qualifications and Experience   - 2 years of professional experience in program or project management. - Academic or industry experience in phonetics or phonology. - Relevant experience in language or data annotation services strongly preferred.   About Appen   We at Appen look for individuals who embody our core values: performance, honesty, humility, and grit. At Appen, we embrace and strive purposefully with our core values in mind throughout every aspect of our work and expect our employees to meet and exceed these standards. If this resonates with your work ethic and style, we encourage you to apply for this Appen position.   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI
ID
2022-6023
City
Remote
Job Locations US-Remote
Posted Date 6 days ago(5/19/2022 4:32 PM)
Senior Customer Success Manager       Appen is looking for a Sr Customer Success Manager (CSM) who has a track record for excellence, is eager to  learn how AI works in the real world and wakes up in the morning thinking about how they can best deliver value to  their customers. You are someone who loves working in a team environment, building customer relationships. In an  avid learned and can successfully manage their daily task around the entire customer journey post sales, while  remaining committed to successful outcomes for your dedicated book of business.   As a Sr CSM, you will be a trusted guide for customers adopting and leveraging the Appen platform, manage a book  of highly innovation Fortune 500 customers while ensuring they achieve the highest quality of labeled data sets for  their AL and Machine Learning initiatives. You will become an Appen platform expert so you can speak intelligently on  the best practices and recommendations that teach customers the importance of task design principles, creating  robust instructions to achieve high data quality and be the ‘quarterback’ when working complex engagements and  projects with the Appen platform for your clients.   This role has high growth opportunity. You will help align our client’s desired goals and outcomes by driving our  account-based management and strong platform adoption approach. You will be responsible for all managing the full  customer lifecycle, building customer success strategies for adoption, renewals and expansions and partner with sales  to execute on all customer needs. You will also help contributor to the development and launch of ongoing  management to our customer success methodology, playbooks, onboarding, and Customer Success training  management. This role reports to the Director of Global Customer Success and will have critical influence over our  engagement models and overall customer experience.        Responsibilities - Build strong relationships with customers to ensure they remain happy and successful Appen customers - Proactively coach and educate customers to improve adoption of the Appen platform - Manage our most strategic and top customers on their post-sales customer journey including kickoff, onboarding, adoption and advocacy while supporting the sales team in renewal and expansion conversations - Ability to prioritize multiple and very different tasks on a daily basis. Customers may have very different use cases and specific needs, being able to stay organized and accomplishing their goals is critical to our company’s success. Some examples include: - An advanced customer wanting to leverage deep platform functionality today - Onboarding a new customer tomorrow - Managing support escalations and partnering with sales on an expansion opportunity the next day - Analyze and resolve product adoption issues, escalate customer concerns and bugs appropriately while working with the correct internal groups - Drive, manage and assist the renewal management process including all administrative aspects of the transaction - Partner with sales to identify expansion opportunities - Participate in the execution of named departmental strategic initiatives and projects - Create highly analytical adoption plans to help increase data utilization and improve customer satisfaction - Be a voice of Success in working with Marketing team to deliver retention and expansion enablement materials       Skills & Experience - Have 5-7 years in a customer facing role (eg: Customer Success Manager, Sales, Acct Management) preferably at a SaaS B2B company with a focus on top technology companies and enterprises - Demonstrated passion for working with customers, helping them execute on implementation, success or expansion plans through excellent analytical, problem-solving, project management and technical skills - Willingness to learn core technology tools including but not limited to HTML/CSS, Liquid and SQL - Are comfortable in an environment with multiple needs because you’re able to effectively prioritize and orient towards outcomes first - Are driven by executing strategy and enablement while having a high self- awareness to balance ideation, execution and iteration - Have competence with Microsoft Suite & Teams - Exemplify Appen’s core values of grit, humility, performance and honesty - Willingness to travel to customer onsites (as needed)       About Appen   Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #li-remote  
ID
2022-6022
City
Remote
Job Locations AU-Chatswood
Posted Date 6 days ago(5/19/2022 4:30 PM)
                Project Manager               Position Summary   Appen’s Project Manager (PM) is responsible for coordinating teams of specialists, linguists and project resources including independent contractors (ICs) towards customer project delivery while simultaneously handling key stakeholder relationships. The PM works collaboratively with an Appen team to meet all client and project requirements.   Responsibilities The role includes but is not limited to the following duties and responsibilities: - - Delivery to project objectives within project scope, timeline and budget - Develop and execute delivery and quality management plans to support a project end-to-end - Coordinate technical activities and aspects of the projects - Provide regular project status reporting and in-depth analysis when required - Build strong client relationships to increase client satisfaction and revenue opportunities - Drive continuous project improvements and efficiencies - Coordinate between project team members in a matrix environment - Communicate, with all stakeholders, in a timely, clear, and concise manner across multiple time zones - Manage risks and issues and undertake recovery actions as necessary - Prepare and implement project plans, prepare reports and project-related materials - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Participate in the training and mentoring of new and existing Appen staff - Participate in program improvements, initiatives, and committee work as assigned - Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience preferred - 2 to 5 years of project management experience in a a technology-oriented or services organization - Client facing or relationship management experience - Proficient in English – excellent oral and written communication skills - Advanced Excel skills Desired Qualifications and Experience - Degree in linguistics, computational linguistics or language studies or solid understanding of linguistic concepts and terminology - Exposure to speech technology, market research, or a machine-learning related field - Experience working with crowdsourcing platforms involving complex demographic requirements a bonus - Bi-lingual in a second language and familiarity with a range of Natural Language Processing technologies are a bonus  You will succeed in this role if you are - A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent at communication, including an ability to present information clearly and concisely in writing or verbally - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning - An analytical thinker with ability to proactively identify problems, gather information and set course of action     About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2022-6021
City
Chatswood
Job Locations UK-Remote
Posted Date 6 days ago(5/19/2022 4:46 PM)
Position Summary   The Program Manager  (Linguistics ) role is a leadership position with active involvement in client and team management, process design and implementation, report and data management and strategic planning. Additionally, the Program Manager may be responsible for project and data analysis, meeting coordination and other manager training as assigned.   The Program Manager will be responsible for an umbrella of business, monitoring and driving key performance metrics for a team of Linguistic Project Managers delivering to our clients. The Program Manager will work collaboratively, supporting a virtual environment, with Appen’s Enterprise Delivery team to meet all stakeholder requirements.   The Program Manager provides support for the day-to-day management of the team and its operational and strategic objectives. The Program Manager is accountable for the allocation and performance management of any direct reports and contributes to the efficiency and effectiveness of the Enterprise Delivery organization as a whole. The Program Manager escalates risks in a timely manner to the relevant Director(s) and Senior Manager(s).       Responsibilities The role includes but is not limited to the following duties and responsibilities: - Develop and drive project plans and objectives to meet project scope, timeline and budget - Develop and mentor various project team members to drive team key performance metrics and meet or exceed project & program targets - Develop and execute delivery and quality management plans to support a project end-to-end - Drive continuous project improvements and efficiencies - Analyze and evaluate statistical reports to proactively identify and improve program performance and Client deliverables - Facilitate and drive WBR, MBR & QBR meetings to establish and grow client relationships - Conduct training for new staff on all end-to-end processes utilized by Enterprise Delivery - Communicate in a timely, clear and concise manner to stakeholders including Staff, Directors, Clients and Leadership. - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Provide regular, strategic program updates with action plans to Leadership - Participate in semi-annual performance reviews - Participate in corporate initiatives and committee work as assigned     Minimum Qualifications and Experience - Minimum 3 to 6 years of project management experience in a metric-driven setting, working in a technology-oriented or services organization - Relevant BS or BA degree from an accredited University or equivalent work experience preferred - Solid understanding of linguistic concepts and terminology - Proven analytical skills including the ability to proactively identify problems, gather information and drive course of action for self and others - Demonstrated ability to make difficult decisions by researching and carefully weighing all options - Advanced Excel skills - Proficient in English. Excellent oral and written communication skills. - Demonstrated ability to work effectively in an environment characterized by constant change, and a fast, deadline-driven culture;   Desired Qualifications and Experience - Exposure to speech technology, NLP/NLG, or a machine-learning related field - PMP and Prince 2 certifications are desirable - Bi-lingual in a second language is a bonus - Ability to support team members in specialized solution development and business development activities, as required. - Experience leading teams - Experience managing budget responsibilities over a portfolio of projects.   You will succeed in this role if you are - Are a strategic, agile and professional communicator, with an ability to positively influence outcomes and a ‘win-win’ orientation; - Are driven to focus on quality and drives team members and peers to deliver exceptional quality and service - Have exceptional time management and organizational skills. - Are passionate about learning new skills and technologies. - Take personal responsibility for continuous learning demonstrates through documented learning opportunities and can work with and encourage others to learn and develop professionally - Are an innovative thinker who drives yourself and others in the development and implementation of new ideas; unafraid of taking risks to accomplish corporate level goals - Are able to effectively coach and train peers and team members - Exhibits discretion, good judgment and mature behavior when dealing with sensitive materials and situations - Have strong personal accountability, persistence and resilience; - Have a high level of business acumen and be able to lead process improvement and innovation while driving efficiencies and change.     About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We are truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2022-6016
City
Remote
Job Locations PH-Cavite
Posted Date 6 days ago(5/19/2022 4:51 PM)
Position Summary The Associate Project Manager is responsible for monitoring and driving key performance metrics for a roster or group of independent contractors doing search, social media and/or eCommerce relevance ranking and content annotation. The Associate Project Manager works collaboratively with an Appen team to meet all client and project requirements.   Responsibilities - Quality Management: - Execute day-to-day quality process for all assigned programs - Develop quality management plans to support a program end-to-end - Drive quality improvements - Take responsibility for delivering required performance metrics for assigned programs - Analyze and evaluate statistical reports to proactively identify and improve individual IC and team results to improve client satisfaction - Client Relationship Management: - Become familiar with all aspects of managing client relationships - Actively establish and grow client relationships, as assigned - Adapt to changing client needs and expectations - Virtual Team Management: - Build and manage a virtual team of proficient ICs that meets or exceeds quality, throughput and productivity targets - Participate in IC selection as needed - Ensure ICs have access to required tools, guidelines and other related materials to meet project requirements - Prepare and disseminate project materials based on IC and/or client feedback to clarify guidelines - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Provide regular reporting on project status, as well as more in-depth analysis - Guideline & Training Support: - Develop program guidelines and training material as well as annotate data for new or existing programs - Participate in program improvements, initiatives, and committee work as assigned - Support the training and mentoring of new and existing Appen staff, as assigned - Reporting and Communication: - Communicate service level expectations and directions to all ICs. May be asked to establish quality requirements - Provide up-to-date information that helps Appen staff and ICs anticipate and solve problems. - Proactively provide on-the-spot positive and constructive feedback to ICs regarding metrics-driven performance issues - Under manager guidance, communicate directly with client, using proper escalation procedures for both production-related questions and technical issues - Communicate, with all stakeholders, in a timely, clear and concise manner - Participate in regular team meetings with program staff - Where necessary, complete additional tasks as assigned.    Required Knowledge, Skills and Abilities - Advanced Excel skills required - Experience managing and prioritizing large volumes of email correspondence - Experience with a Windows operating system and Office suite of products - Proficient in English. Excellent oral and written communication skills - Bi-lingual in a second language is a bonus - Experienced in delivering exceptional customer service - Excellent analytical skills including ability to proactively identify problems, gather information and set course of action - Open to work at Lancaster New City, Imus, Cavite - Candidates must be amenable to work on a night shift schedule    Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience preferred List out years of experience required - Minimum 1-2 years work experience in a metric -driven setting working in a production, operation, or call center environment is desired - Project Management, Data Analytics/Management and/or Process Improvement is an advantage   Note: Candidates must be willing to work onsite. Office Address: BPO 1 Building, Suntech iPark, Advincula Avenue, Lancaster New City, Barangay Alapan II-B, Imus, 4103 Cavite, Philippines   If this resonates with you, or if you feel like you would excel in the role, apply now! #LI-onsite   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally    
ID
2022-6013
City
Cavite
Job Locations BE-Remote
Posted Date 6 days ago(5/19/2022 4:42 PM)
Account Executive - Remote, Europe  Position Summary   Appen is seeking an ambitious and talented team member to join our EMEA sales team. You will be responsible for maximising sales and delivering net new customers. You are a hunter and are at your best looking for, and negotiating with, new logo sales. You will have an active and passionate interest in technology, AI, machine learning, innovation, and disruption. As an Account Executive, you will use your enterprise and consultative selling skills to build long-standing relationships with prospective new customers and decision makers ranging from Data Scientists to Chief Data Officers, CTOs, Product, and Innovation leads. You will generate business by selling our platform and services into new accounts and then expanding within those accounts. Our ideal candidate is a results-oriented, performance-driven individual who enjoys working as part of a fast-paced environment and sales team.   This role is within the Appen EMEA sales team and requires full time remote home working in Europe. Fluent English speaker, with German, or Dutch as desirable extras       Responsibilities Dig deeply into customers' business requirements and share exactly how we can help each customer transform their messy incomplete data into high quality rich, clean data with the company platform. You must have proven experience in either or all of the following : AI / Technology / Innovation.   Ideally a native of Germany Based remotely in Europe Please submit full cv with covering letter      Qualifications and Experience: • 5+ years of proven sales experience selling software/technology/innovation/AI service solutions • Experience selling SaaS as well as managed service solutions • Technical expertise to be able to demonstrate the product and explain the business and benefits (our product is meant to be used by technical and analytical people, so we need to be able to show them how these folks can use the product) this requires a level of technical depth and understanding • Experience selling an analytical or technical product to a technical audience and/or experience working in professional technical/technology services selling complex custom solutions       Required Knowledge, Skills and Abilities: • Proven track record of overachieving quota through new logo acquisition • Experience working in a high growth environment • Proven ability in managing enterprise sales cycles from start to finish, from business champion to the C level decision makers, and with a track record of successful revenue attainment - Genuine curiosity about our customer - what are they trying to accomplish? What is preventing them from doing so? • Intrinsic drive to be successful. We are a fast-growing company and need people who will take initiative to “figure it out” and take ownership to be successful in the role. • Clear, succinct communicator. The best technical salespeople communicate points clearly and succinctly, with an economy of words. They focus on using the vocabulary of their customer to help that prospect envision using and getting value from the product. • Team-oriented, collaborative nature: We’re a fast-growing team. Everyone needs to pull for each other, share best practices, and take on team projects to make the entire organization better   About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 25 years of experience capturing and enriching a wide variety of data types including speech, text, image, and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance, and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   Appen is headquartered in Sydney, Australia and has subsidiaries in United States, United Kingdom, Philippines, and China. Appen is listed on the Australian Stock Exchange with stock code: APX.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-REMOTE
ID
2022-6012
City
Remote
Job Locations US-Remote
Posted Date 6 days ago(5/19/2022 3:48 PM)
Specialist & PMO Computational Linguist       Position Summary   The main responsibility of a Computational Linguist is to provide operational data processing and packaging solutions using programming, machine learning and other computational means. The Computational Linguist applies expert technical and linguistic skills to solution design for new projects, creation and implementation of process improvements, and the successful delivery of complex projects.         Responsibilities The role includes but is not limited to the following duties and responsibilities: - Develop tools for language processing - Undertake project work requiring strong computational, technical and linguistic skills - Lead department- and division-level technical and linguistic initiatives to improve efficiency and productivity and operational processes - Provide technical training and technical background to other team members - Develop technical solutions for new projects in liaison with Linguists and Senior Linguists       Qualifications and Experience - 3+ years in the Language Technology Industry or equivalent academic experience - Advanced degree in Linguistics, Computational Linguistics, a related field, or equivalent experience - Excellent technical and programming skills; desire and ability to extend computational skill set as required - Significant technical experience using Unix and custom programs and scripts. - Strong linguistic analysis skills - Excellent communication skills - Accountability and drive to produce rapid results and solutions - Ability to work effectively in an environment characterized by constant change, ambiguous client specifications, and a fast, deadline-driven culture       About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We are truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #li-remote  
ID
2022-6011
City
Remote
Job Locations PH-Cavite
Posted Date 2 months ago(3/28/2022 4:09 AM)
We are currently seeking Vietnamese speaking Transcribers who can accurately transcribe short audios (utterances) in Vietnamese in accordance with our project’s set guidelines.   Project Requirements & Qualifications: - Bilingual native or near native speaker of Vietnamese (able to read and write Vietnamese fluently). - Available for full time work at Cavite office. - Able to type at least 30 words per minute or more. - Detail oriented and comfortable with online search pages to verify information contained within the audio.   If this resonates with you, and you think you have what it takes to join our growing team, then apply now! We’d love to have you onboard.   About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.  
ID
2022-6010
City
Cavite
Job Locations PH-Cavite
Posted Date 2 months ago(3/28/2022 4:09 AM)
We are currently seeking Indonesian speaking Transcribers who can accurately transcribe short audios (utterances) in Indonesian in accordance with our project’s set guidelines.   Project Requirements & Qualifications: - Bilingual native or near native speaker of Indonesian(able to read and write Indonesian fluently). - Available for full time work at Cavite office. - Able to type at least 30 words per minute or more. - Detail oriented and comfortable with online search pages to verify information contained within the audio. If this resonates with you, and you think you have what it takes to join our growing team, then apply now! We’d love to have you onboard.   About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.    
ID
2022-6009
City
Cavite
Job Locations US-Remote
Posted Date 6 days ago(5/19/2022 3:48 PM)
Specialist & PMO Associate Linguist   Position Summary   The main responsibility of an Associate Linguist is to manage projects for Appen’s clients. The Associate Linguist applies their knowledge of linguistic phenomena, technical skills and attention to detail to manage projects to quality expectations, timelines, and budget. The Associate Linguist applies their communication skills to manage stakeholder relationships and teams of language specialists around the world.     Responsibilities   The role includes but is not limited to the following duties and responsibilities: - Plan and manage projects to quality, time and budget to ensure effective project execution and delivery - Onboard and train a virtual team of consultants to create, evaluate or annotate linguistic data in multiple languages - Prepare guidelines, training materials and tools, aligned to client specifications - Oversee the work of consultants, including task assignment, scheduling and monitoring - Ensure close and regular communication with all internal project stakeholders - Document and manage language resources arising from projects     Qualifications and Experience - Bachelor's degree in Linguistics - 1 year's industry experience - Experience in a language ­related field, such as linguistics, computational linguistics, translation and localization, or equivalent - Good technical and data management skills - Good problem­-solving and analytical skills - Demonstrated ability to work effectively in an environment characterised by constant change, and a fast, deadline­-driven culture     About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We are truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #li-remote
ID
2022-6006
City
Remote
Job Locations US-Remote | US-CA-Sunnyvale | US-CA-San Francisco
Posted Date 6 days ago(5/19/2022 3:39 PM)
Software Engineer Manager   - Position Summary - We need a smart, innovative technical leader to lead our engineering team to build scalable, resilient and responsive systems. At Appen, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.   - Responsibilities - Provide leadership to the core engineering team of product development professionals, to drive all pertinent issues related to the product development life cycle. - Manage, Motivate and Mentor the product development team to deliver high quality products and constantly innovate. - Identify and communicate project scope and ensure release milestones and objectives are met with delivering a high-quality product release. - Inform stake holders from Architecture, Product Management, Customer Management of key issues and changes which may impact expected results. - Analyze problems and drive long term technology solutions to evolve the product scalability, performance, reliability and supportability. - Ensure that projects adhere to the engineering processes and initiate process improvements as needed to improve the quality and productivities. - Coach and mentor team members. - Hire, grow, retain and drive high morale of the engineering team.   - Required Knowledge, Skills and Abilities - Deep knowledge and strong experience in architecting, designing and developing products using enterprise-class Java. - Expert knowledge of Spring Boot, JPA/Hibernate and Tomcat development platform. - Thorough knowledge of data structures, algorithms, profiling/optimization, and object-oriented and functional programming. - Strong programming skills and extensive experience of developing reusable software/framework-based products dealing with scalability, availability, reliability and testability. - Experience with building high-performance, large-scale, and user-friendly software applications and tools. - High level of expertise in agile software development, testing (tools and modern methodologies), CICD with Jenkins and Github. - Strong project management experience. Thrive in a fast-paced environment with a willingness to dive deep and to get things done. - A disciplined approach to testing and quality assurance. - Significant leadership experience managing highly technical teams. - Excellent people management skills to guide, mentor and evaluate performance. - We at Appen look for individuals who embody our core values: performance, honesty, humility, and grit. At Appen, we embrace and strive purposefully with our core values in mind throughout every aspect of our work and expect our employees to meet and exceed these standards. If this resonates with your work ethic and style, we encourage you to apply for this Appen position.   - Qualifications and Experience - 3+ years of first line management experience in a technical role -or- technical team leadership role. - 5+ years of experience as software developer dealing with enterprise class software using Java, React, REST, SQL, No-SQL and unit testing. - 5+ years of agile software development and test automation experience. - 3+ years of experience with Microservices, cloud environment and AWS.     About Appen   Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-remote
ID
2022-6005
City
Remote
Job Locations US-Remote | US-CA-Sunnyvale | US-CA-San Francisco
Posted Date 6 days ago(5/19/2022 3:38 PM)
Software Engineer   Position Summary - We need a smart, innovative software developer to help us build scalable, resilient and responsive systems   Responsibilities - Set standards for architecture, tools evaluation and selection for our microservices. - Design and implement the REST API. - Be obsessive about security, quality and performance. - Promote best practices for writing maintainable and well­-tested code. - Work closely with members of other development teams to ensure seamless integration with front end and backend services. - Participate in innovating existing tools, services, and technologies used at Appen using modern best practices.   Required Knowledge, Skills and Abilities - Assertive “go-getter” attitude to get work done with little supervision and have a willingness to take ownership. - Working knowledge of Spring Boot and JPA ORM. - Experience with microservices and building restful APIs - Hands-on experience developing software with agile methodologies. - Work experience on designing RDBMS and NOSQL. - Experience with Redis, MySQL, AWS. - Bonus for experience with docker, maven, gradle. - Project management tools with Jira, Confluence. - Familiarity with monitoring and debugging tools for web applications. - Familiarity with modern React.     Qualifications and Experience - 3+ years of experience developing commercial web application.     About Appen   Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI-remote
ID
2022-6004
City
Remote
Job Locations US-Remote
Posted Date 1 day ago(5/24/2022 7:21 PM)
PROGRAM MANAGER     Position Summary The Program Manager role is a leadership position with active involvement in client and team management, process design and implementation, report and data management and strategic planning. Additionally, the Program Manager may be responsible for project and data analysis, meeting coordination and other manager training as assigned.   The Program Manager will be responsible for an umbrella of business, monitoring and driving key performance metrics for a team of Project Managers delivering to our clients. The Program Manager will work collaboratively, supporting a virtual environment, with Appen’s Client Services team to meet all stakeholder requirements.   Responsibilities The role includes but is not limited to the following duties and responsibilities: - Develop and drive project plans and objectives to meet project scope, timeline and budget - Build and manage a proficient team of managers to drive team key performance metrics and meet or exceeds program targets - Develop and execute delivery and quality management plans to support a project end-to-end - Drive continuous project improvements and efficiencies - Deliver required performance metrics and KPI at or exceeding expectations - Analyze and evaluate statistical reports to proactively identify and improve program performance and Client deliverables - Facilitate and drive WBR, MBR & QBR meetings to establish and grow client relationships - Conduct training for new staff on all end-to-end processes utilized by Client Services - Communicate in a timely, clear and concise manner to stakeholders including Staff, Directors, Clients and Leadership. - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Provide regular, strategic program updates with action plans to Leadership - Grow Client relationships and drive Land and Expand growth and initiatives - Develop and deliver semi-annual performance reviews for all direct reports - Adapt to changing program needs and expectations - Participate in corporate initiatives and committee work as assigned   Required Knowledge, Skills, Qualifications and Experience - 5 to 7 years of management experience in a metric-driven setting, working in a production, operation, or call center environment - Minimum 2 years’ experience working as a Project Manager for Appen or in a similar field - BS or BA degree from an accredited University or equivalent work experience preferred - Excellent communication skills including an ability to present information clearly and concisely in writing or verbally to a wide audience including clients, managers and senior leaders; effectively uses active listening skills - Driven to focus on quality and drives team members and peers to deliver exceptional quality and service - Exceptional time management and organizational skills with acute attention to detail - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning demonstrates through documented learning opportunities. Works with and encourages others to to learn and develop professionally - Proven analytical skills including the ability to proactively identify problems, gather information and drive course of action for self and others - Demonstrated understanding and appreciation for a global marketplace and workforce - Innovative thinker who drives self and others in the development and implementation of new ideas; unafraid of taking risks to accomplish corporate level goals - Able to effectively coach and train peers and team members - Experience managing client relationships with a demonstrated focus on delivering high level customer service and quality improvement - Demonstrated ability to make difficult decisions by researching and carefully weighing all options - Exibit discretion, good judgment and mature behavior when dealing with sensitive materials and situations - Advanced Excel skills - Proficient in English. Excellent oral and written communication skills   About Appen   Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world’s most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   #LI  
ID
2022-6001
City
Remote
Job Locations US-Remote
Posted Date 6 days ago(5/19/2022 3:41 PM)
Staff Full Stack Engineer (with ROR)   About Appen The Appen Data Annotation Platform (ADAP) is the essential Human-in-the-Loop Machine Learning platform for data science and machine learning teams. It serves Fortune 500 and fast-growing data-driven organizations across a wide variety of industries, including autonomous vehicles, intelligent personal assistants, medical image labeling, consumer product identification, content categorization, customer support ticket classification, social data insight, CRM data enrichment, product categorization, and search relevance.       About the Role ADAP users range from engineers and data scientists to subject matter experts creating training data for machine learning. You will be working on the most important problems in technology today: how can humans and AI collaborate to solve important and sometimes complicated tasks?   As a member of our Client Workspace team, you will design and build user interfaces that provide the best experience for our users, whether that’s collecting and managing training data for AI models, evaluating the performance of the machine learning models used by that data, or building infrastructure for managing data pipelines. Specifically, you will work on annotation tools for 2D and 3D images, video, text, and audio annotation that combine human input (eg: bounding boxes on objects) and Machine Learning input (eg: automatic object tracking in videos). You will be on a cross-functional team collaborating with members of the Product, Machine Learning, Dev Ops, and Engineering teams.   Your work will consist of implementing new features and architecture, migrating existing features from legacy applications to a modern React-based front-end stack, and fixing bugs / maintaining existing functionality. You’ll mentor less experienced developers and constantly work on improving your own skills and the quality of our codebase. To learn more about what we build, feel free to start here: Appen Platform Overview.       Ideal Candidate You enjoy working on system services and infrastructure and architecting them for change & innovation. You like to work with different technologies and are passionate about learning. You take pride in designing elegant, simple solutions to challenging problems, creating quality software components, and promoting best practices for agile software development. You can work independently, take on complex problems, and enjoy mentoring less experienced developers. You are looking for a team where you can make a difference while also being challenged to improve your own skills. You have strong analytical skills, an unwavering commitment to quality, a collaborative work ethic, and cutting edge coding skills.       Responsibilities: · General feature development for combining human and machine intelligence. · Maintain existing Ruby on Rails microservices. · Migrate legacy systems (primarily RoR views) to React/Redux stack. · Assist with QA and testing strategy. Promote best practices for writing maintainable code. · Design and implement the API orchestration layers for our web clients. · Participate actively in setting standards for/innovating architecture and selecting criteria for tools/tech stack. · Work closely with members of other development teams to ensure seamless integration between frontend and backend services. · Be obsessive about security, quality, and performance.       Qualifications: · 6+ years of experience developing commercial web applications. · 4+ years of experience with Ruby / Ruby on Rails · 3+ years of experience with React/Redux. · 3 d+ years of experience with working with Node.js platform and tools. · Excellent knowledge of JavaScript and CSS. · Proficiency with command line and Chrome Developer Tools. · Experience with Git, Docker, Jira, Confluence. · Collaborative, focused, and impact-oriented mindset toward software development. · Experience or interest in Machine Learning. You will work closely alongside Machine Learning teams and will be using your application / UX expertise to improve the annotation platform’s performance.   #li-remote
ID
2022-5996
City
Remote
Job Locations US-Remote
Posted Date 6 days ago(5/19/2022 3:40 PM)
Software Engineer Full Stack Engineer (with ROR)   About Appen The Appen Data Annotation Platform (ADAP) is the essential Human-in-the-Loop Machine Learning platform for data science and machine learning teams. It serves Fortune 500 and fast-growing data-driven organizations across a wide variety of industries, including autonomous vehicles, intelligent personal assistants, medical image labeling, consumer product identification, content categorization, customer support ticket classification, social data insight, CRM data enrichment, product categorization, and search relevance.     About the Role ADAP users range from engineers and data scientists to subject matter experts creating training data for machine learning. You will be working on the most important problems in technology today: how can humans and AI collaborate to solve important and sometimes complicated tasks?   As a member of our Client Workspace team, you will design and build user interfaces that provide the best experience for our users, whether that’s collecting and managing training data for AI models, evaluating the performance of the machine learning models used by that data, or building infrastructure for managing data pipelines. Specifically, you will work on annotation tools for 2D and 3D images, video, text, and audio annotation that combine human input (eg: bounding boxes on objects) and Machine Learning input (eg: automatic object tracking in videos). You will be on a cross-functional team collaborating with members of the Product, Machine Learning, Dev Ops, and Engineering teams.   Your work will consist of implementing new features and architecture, migrating existing features from legacy applications to a modern React-based front-end stack, and fixing bugs / maintaining existing functionality. You’ll mentor less experienced developers and constantly work on improving your own skills and the quality of our codebase. To learn more about what we build, feel free to start here: Appen Platform Overview.       Ideal Candidate You enjoy working on system services and infrastructure and architecting them for change & innovation. You like to work with different technologies and are passionate about learning. You take pride in designing elegant, simple solutions to challenging problems, creating quality software components, and promoting best practices for agile software development. You can work independently, take on complex problems, and enjoy mentoring less experienced developers. You are looking for a team where you can make a difference while also being challenged to improve your own skills. You have strong analytical skills, an unwavering commitment to quality, a collaborative work ethic, and cutting edge coding skills.       Responsibilities: · General feature development for combining human and machine intelligence. · Maintain existing Ruby on Rails microservices. · Migrate legacy systems (primarily RoR views) to React/Redux stack. · Assist with QA and testing strategy. Promote best practices for writing maintainable code. · Design and implement the API orchestration layers for our web clients. · Participate actively in setting standards for/innovating architecture and selecting criteria for tools/tech stack. · Work closely with members of other development teams to ensure seamless integration between frontend and backend services. · Be obsessive about security, quality, and performance.       Qualifications: · 4+ years of experience developing commercial web applications. · 2+ years of experience with Ruby / Ruby on Rails · 2+ years of experience with React/Redux. · 2+ years of experience with working with Node.js platform and tools. · Excellent knowledge of JavaScript and CSS. · Proficiency with command line and Chrome Developer Tools. · Experience with Git, Docker, Jira, Confluence. · Collaborative, focused, and impact-oriented mindset toward software development. · Experience or interest in Machine Learning. You will work closely alongside Machine Learning teams and will be using your application / UX expertise to improve the annotation platform’s performance   #li-remote
ID
2022-5995
City
Remote
Job Locations US-Remote
Posted Date 10 hours ago(5/25/2022 5:27 PM)
Software Engineer Full Stack Engineer (with ROR)   About Appen The Appen Data Annotation Platform (ADAP) is the essential Human-in-the-Loop Machine Learning platform for data science and machine learning teams. It serves Fortune 500 and fast-growing data-driven organizations across a wide variety of industries, including autonomous vehicles, intelligent personal assistants, medical image labeling, consumer product identification, content categorization, customer support ticket classification, social data insight, CRM data enrichment, product categorization, and search relevance.     About the Role ADAP users range from engineers and data scientists to subject matter experts creating training data for machine learning. You will be working on the most important problems in technology today: how can humans and AI collaborate to solve important and sometimes complicated tasks?   As a member of our Client Workspace team, you will design and build user interfaces that provide the best experience for our users, whether that’s collecting and managing training data for AI models, evaluating the performance of the machine learning models used by that data, or building infrastructure for managing data pipelines. Specifically, you will work on annotation tools for 2D and 3D images, video, text, and audio annotation that combine human input (eg: bounding boxes on objects) and Machine Learning input (eg: automatic object tracking in videos). You will be on a cross-functional team collaborating with members of the Product, Machine Learning, Dev Ops, and Engineering teams.   Your work will consist of implementing new features and architecture, migrating existing features from legacy applications to a modern React-based front-end stack, and fixing bugs / maintaining existing functionality. You’ll mentor less experienced developers and constantly work on improving your own skills and the quality of our codebase. To learn more about what we build, feel free to start here: Appen Platform Overview.       Ideal Candidate You enjoy working on system services and infrastructure and architecting them for change & innovation. You like to work with different technologies and are passionate about learning. You take pride in designing elegant, simple solutions to challenging problems, creating quality software components, and promoting best practices for agile software development. You can work independently, take on complex problems, and enjoy mentoring less experienced developers. You are looking for a team where you can make a difference while also being challenged to improve your own skills. You have strong analytical skills, an unwavering commitment to quality, a collaborative work ethic, and cutting edge coding skills.       Responsibilities: · General feature development for combining human and machine intelligence. · Maintain existing Ruby on Rails microservices. · Migrate legacy systems (primarily RoR views) to React/Redux stack. · Assist with QA and testing strategy. Promote best practices for writing maintainable code. · Design and implement the API orchestration layers for our web clients. · Participate actively in setting standards for/innovating architecture and selecting criteria for tools/tech stack. · Work closely with members of other development teams to ensure seamless integration between frontend and backend services. · Be obsessive about security, quality, and performance.       Qualifications: · 4+ years of experience developing commercial web applications. · 2+ years of experience with Ruby / Ruby on Rails · 2+ years of experience with React/Redux. · 2+ years of experience with working with Node.js platform and tools. · Excellent knowledge of JavaScript and CSS. · Proficiency with command line and Chrome Developer Tools. · Experience with Git, Docker, Jira, Confluence. · Collaborative, focused, and impact-oriented mindset toward software development. · Experience or interest in Machine Learning. You will work closely alongside Machine Learning teams and will be using your application / UX expertise to improve the annotation platform’s performance   #li-remote
ID
2022-5993
City
Remote
Job Locations US-Remote
Posted Date 10 hours ago(5/25/2022 5:24 PM)
Senior Software Engineer Full Stack Engineer (with ROR)   About Appen The Appen Data Annotation Platform (ADAP) is the essential Human-in-the-Loop Machine Learning platform for data science and machine learning teams. It serves Fortune 500 and fast-growing data-driven organizations across a wide variety of industries, including autonomous vehicles, intelligent personal assistants, medical image labeling, consumer product identification, content categorization, customer support ticket classification, social data insight, CRM data enrichment, product categorization, and search relevance.     About the Role ADAP users range from engineers and data scientists to subject matter experts creating training data for machine learning. You will be working on the most important problems in technology today: how can humans and AI collaborate to solve important and sometimes complicated tasks?   As a member of our Client Workspace team, you will design and build user interfaces that provide the best experience for our users, whether that’s collecting and managing training data for AI models, evaluating the performance of the machine learning models used by that data, or building infrastructure for managing data pipelines. Specifically, you will work on annotation tools for 2D and 3D images, video, text, and audio annotation that combine human input (eg: bounding boxes on objects) and Machine Learning input (eg: automatic object tracking in videos). You will be on a cross-functional team collaborating with members of the Product, Machine Learning, Dev Ops, and Engineering teams.   Your work will consist of implementing new features and architecture, migrating existing features from legacy applications to a modern React-based front-end stack, and fixing bugs / maintaining existing functionality. You’ll mentor less experienced developers and constantly work on improving your own skills and the quality of our codebase. To learn more about what we build, feel free to start here: Appen Platform Overview.       Ideal Candidate You enjoy working on system services and infrastructure and architecting them for change & innovation. You like to work with different technologies and are passionate about learning. You take pride in designing elegant, simple solutions to challenging problems, creating quality software components, and promoting best practices for agile software development. You can work independently, take on complex problems, and enjoy mentoring less experienced developers. You are looking for a team where you can make a difference while also being challenged to improve your own skills. You have strong analytical skills, an unwavering commitment to quality, a collaborative work ethic, and cutting edge coding skills.       Responsibilities: · General feature development for combining human and machine intelligence. · Maintain existing Ruby on Rails microservices. · Migrate legacy systems (primarily RoR views) to React/Redux stack. · Assist with QA and testing strategy. Promote best practices for writing maintainable code. · Design and implement the API orchestration layers for our web clients. · Participate actively in setting standards for/innovating architecture and selecting criteria for tools/tech stack. · Work closely with members of other development teams to ensure seamless integration between frontend and backend services. · Be obsessive about security, quality, and performance.       Qualifications: · 4+ years of experience developing commercial web applications. · 2+ years of experience with Ruby / Ruby on Rails · 2+ years of experience with React/Redux. · 2+ years of experience with working with Node.js platform and tools. · Excellent knowledge of JavaScript and CSS. · Proficiency with command line and Chrome Developer Tools. · Experience with Git, Docker, Jira, Confluence. · Collaborative, focused, and impact-oriented mindset toward software development. · Experience or interest in Machine Learning. You will work closely alongside Machine Learning teams and will be using your application / UX expertise to improve the annotation platform’s performance   #li-remote
ID
2022-5992
City
Remote