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Search Results Page 4 of 7

Job Locations US-Remote
Posted Date 1 month ago(12/14/2021 12:12 PM)
MACHINE LEARNING INFRASTRUCTURE ENGINEER       Position Summary   Artificial Intelligence is transforming the world in almost every industry. Everyone knows only good training data can produces the best machine learning solutions. However, creating training data with high quality in a scalable way is very challenging and very few company can do it. The whole AI world is starving for great training data. Appen is the market lead in training data generation field for more than 22 years and generates all kinds of training data like content relevance, image & video, text and audio, as well as data capturing.   Appen Tech team is solving the AI data problem by combining the power of humans and technology. This world-class and exciting engineering position awaits a qualified candidate who will join Appen’s fast growing data science & machine learning team.   We are seeking a machine learning infrastructure engineer with hands-on expertise to build and enhance our machine learning infrastructure to improve millions of annotators efficiency at scale.    In this role, you will be the part of a fast growing team solving very interesting technical problems at the intersection of various exciting domains like Cloud Computing, Distributed Systems, Big Data, Machine Learning, and High Performance Computing. Your work will have an enormous impact on Appen's long-term success.         Responsibilities:   - Design solutions for machine learning infrastructure that will support the current and future needs of our business. - Build scalable and reliable infrastructure that supports feature engineering, model training, deployment, inferencing, performance monitoring in the cloud and on prem. - Build pipeline that supports running multiple machine learning models in parallel in production - Collaborate with data scientists to improve existing machine learning model training and evaluation pipelines - Build continuous integration, testing, and deployment pipelines in cloud computing environments for machine learning services - Build data logging, tracking, analyzing, monitoring and reporting pipelines in cloud computing environments - Work closely with related teams across Appen to ensure that our machine learning services work seamlessly in Appen's platforms and tools.         Required Skills and Qualifications:     - BS or above in Computer Science, Electrical Engineering, or a related field - 3+ years of industry experience building ML infrastructure at scale - Proficient in Python or C++. Experience writing and maintaining high-quality production code - Deep knowledge of Linux operating system and proficient in Bash - Experience in using AWS ECS (or similar orchestration platforms such as Kubernetes), Kafka (or similar streaming platforms), low latency data management systems such as Redis, RocksDB, DynamoDB - Experience in using AWS and/or other major cloud platforms to build data-intensive infrastructure, specially for machine learning applications - Working knowledge of CI/CD automation tools such as Docker, Jenkins, Terraform, Helm etc. - Working knowledge of publicly available ML platforms such as Sagemaker, Kubeflow etc. - Knowledge of machine learning concepts and fundamentals - Great communication skills, both written and oral; comfortable presenting findings and recommendations to non-technical audiences - Ability to proactively learn new concepts and apply them at work     About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.    
ID
2021-5720
City
Remote
Job Locations US-Austin
Posted Date 1 month ago(12/14/2021 9:25 PM)
JOB RESPONSIBILITIES /SKILLSPONSIBILITIES / SKILLS - Coordinates and process scheduling of interested participants for the project - Initiates calls and in charge with communication and scheduling of participants - Assesses suitability of participants for the project - Overseeing and managing participant information Required Skills: - Good interpersonal skills (ideally customer service background) - Good verbal and written communication skills - Pleasant demeanor - Comfortable in using mobile applications - Ability to follow instructions - Attention to detail - Punctual - Tolerance for repetitive tasks PREFERRED but NOT REQUIRED SKILLS/QUALIFICATIONS: - Bilingual preferred (Arabic, Mandarin Chinese, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), Russian, and Spanish)     Soft Skills / Personality Traits Necessary to be effective within the team: - Familiar with Excel and MS Office applications including iOS and Windows devices   About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.  
ID
2021-5718
City
Austin
Job Locations US-FL-Miami
Posted Date 1 month ago(12/14/2021 9:22 PM)
JOB RESPONSIBILITIES /SKILLS - Coordinates and process scheduling of interested participants for the project - Initiates calls and in charge with communication and scheduling of participants - Assesses suitability of participants for the project - Overseeing and managing participant information Required Skills: - Good interpersonal skills (ideally customer service background) - Good verbal and written communication skills - Pleasant demeanor - Comfortable in using mobile applications - Ability to follow instructions - Attention to detail - Punctual - Tolerance for repetitive tasks PREFERRED but NOT REQUIRED SKILLS/QUALIFICATIONS: - Bilingual preferred (Arabic, Mandarin Chinese, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), Russian, and Spanish)     Soft Skills / Personality Traits Necessary to be effective within the team: - Familiar with Excel and MS Office applications including iOS and Windows devices   About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.  
ID
2021-5717
City
Miami
Job Locations PH-Cavite
Posted Date 1 month ago(12/14/2021 2:26 AM)
We are currently seeking for a Japanese speaking Transcribers who can accurately transcribe short audios (utterances) of Japanese in accordance with the project’s set guidelines.   Project Requirements & Qualifications: - Bilingual native or near native speaker of Japanese (able to read and write Japanese fluently) - Available for full time work at Cavite office. - Able to type at least 30 words per minute or more. - Detail oriented and comfortable with online research pages to verify information contained within the audio.   If this resonates with you, or if you feel like you would excel in the role, apply now! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.
ID
2021-5716
City
Cavite
Job Locations PH-Cavite
Posted Date 1 month ago(12/14/2021 2:22 AM)
We are currently seeking for a Korean speaking Transcribers who can accurately transcribe short audios (utterances) of Korean in accordance with the project’s set guidelines.   Project Requirements & Qualifications: - Bilingual native or near native speaker of Korean (able to read and write Korean fluently) - Available for full time work at Cavite office. - Able to type at least 30 words per minute or more. - Detail oriented and comfortable with online research pages to verify information contained within the audio.   If this resonates with you, or if you feel like you would excel in the role, apply now! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.
ID
2021-5715
City
Cavite
Job Locations AU-Chatswood
Posted Date 6 days ago(1/14/2022 12:03 AM)
        Transformation Program Manager               Position Summary   The Transformation Office partners with business leaders to scale operations and delivery and accelerate revenue growth at Appen.  Working closely with the Board, CEO, and executive leadership team, the transformation office is managing a complex program encompassing multiple cross-functional workstream teams driving projects of critical importance to support the product and growth strategy for the company.  This is a multi-year program to embed a permanent capability for managing change and scaling quickly.   Due to the growth of business requirements, the Transformation Office is seeking a Program Manager to support the development and implementation of the office and program.  This is a new created role and base in our Corporate Headquarters Office in Chatswood, NSW.     Responsibilities  - Support the Head of Transformation to plan and co-ordinate the overall program timeline, key milestones and deliverables, stakeholder communications with a focus on Board and executive leadership team messaging and transformation KPI, and ad hoc projects - Support the assessment and prioritization of initiatives, and measurement criteria for success and progress - Identify, communicate and plan for inter-dependencies across transformation workstreams as well as business unit top priorities - Monitor key program milestones and proactively assess issues and risks to dates deadlines and targets - Work closely with head of communications and change management on key stakeholder messaging - Identify, monitor and communicate key risks associated with the program - Co-ordinate internal governance activities, including preparing reporting for Board, Board Committee. Executive Leadership/SteerCo, and Working Groups - Analysis and decision support for opportunities and risks to the program - Support management of office budget and support for funding - Support select outside advisory projects, including operating audit and/or consulting engagements   Required Knowledge, Skills and Abilities  - Effective and disciplined project management and organisation skills across a large number of tasks and coordinating input from multiple parties - Results oriented, strong in execution - Excellent, solutions-focused interpersonal skills needed to develop internal and external relationships - Tenacious, creative and analytical approach to problem solving, backed by a high degree of numeracy and attention to detail - Deals well with ambiguity; responds flexibly to changing external/internal priorities - Ability to work cooperatively within a team, but also to proactively manage own schedule and team to get results - Strong commitment to meeting targets and deadlines - Outstanding verbal and written communications   Qualifications and Experience  - Strong analytic and strategic evaluation ability - Demonstrated ability to achieve results and meet deadlines - Strong organizational skills - Strong written and verbal communication skills - Positive attitude and initiative.  Demonstrable ability to form senior-level relationships - MBA preferred, plus 2+ years’ experience in consulting and/or large-scale project management - Able to demonstrate track record in large scale, multi-stakeholder projects (Good to have but not a must have)   About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5712
City
Chatswood
Job Locations AU-Remote
Posted Date 1 month ago(12/9/2021 12:42 AM)
Position Summary   The main responsibility of a Linguist is to manage projects for Appen’s clients. The Linguist applies their knowledge of linguistic phenomena, technical skills and attention to detail to manage projects to quality expectations, timelines, and budget. The Linguist applies their communication skills to manage stakeholder relationships and teams of language specialists around the world.     Responsibilities The role includes but is not limited to the following duties and responsibilities: - Autonomously plan and manage projects to quality, time and budget to ensure effective project execution and delivery - Onboard and train a virtual team of consultants to create, evaluate or annotate linguistic data in multiple languages - Prepare guidelines, training materials and tools, aligned to client specifications. - Oversee the work of consultants, including task assignment, scheduling and monitoring - Ensure close and regular communication with all internal project stakeholders. - Share knowledge and take initiative to improve processes - Document and manage language resources arising from projects - Manage client relationships through customer service and regular reporting (as required) - Provide operational input to the Sales team (as required)     Qualifications and Experience - Minimum of bachelor’s degree or above, or 1+ years' industry experience - Ability to independently manage linguistic projects - Project management experience (1-3 years), preferably in a language, linguistics, or software­-related field - Solid understanding of linguistic concepts and terminology - Strong technical and data management skills - Demonstrated ability to work effectively in an environment characterized by constant change, and a fast, deadline­-driven culture     About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We are truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5710
City
Remote
Job Locations US-Remote
Posted Date 1 month ago(12/9/2021 2:10 PM)
DATA ENGINEER     Appen’s mission is enable customers to build better AI by creating large volumes of high quality, unbiased training data faster. To accelerate Customer needs and product growth, Appen is building modern data lake and data warehouse. Data Engineers develop modern data architecture and tools to provide end to end data solutions and meet key business objectives.   The data engineer will be an integral member of the Data Engineering team.   Responsibilities :   - Design, build data models to support structured and unstructured data - Design, build and deploy scalable high-volume data pipelines to move data across systems - Lead the architecture and implementation of batch and real-time data pipelines with instrumentation - Design, build data transformations, metrics and KPI with data governance and data privacy policies - Build centralized data lake, data warehouse and visualizations that support multiple use cases across different products for engineering and enterprise - Work with Product team to deliver features on time - Build data subject matter expertise and own data quality - Design and develop software and data solutions that help product, engineering and business teams make data-driven decisions - Owning existing processes running in production, problem solving and optimization - Partner with data science team to provide quality data for model development and productionizing machine learning models - Partner with analytics team to build datasets that support visualizations - Conduct design and code reviews to deliver production quality code   Qualifications:   - 4+ years of experience in data warehouse space - 4+ years of experience in custom ETL/ELT design, patterns for efficient data integration, change data capture, implementation, and maintenance - 4+ years of experience in query writing(SQL & NoSQL), schema design, normalized data model and dimensional model - 2+ years of experience in Kafka, Java, Python , API, Git, CI/CD, and AWS Cloud - 2+ years of experience in any MPP databases (AWS Redshift, Snowflake, etc) and RDBMS (PostgreSQL, mySQL) - Experience processing variety of data sources : Structured, Unstructured, Semi-Structed, SQL, PubSub, API and Event based in cloud based infrastructure and data services - Experience in Airflow, S3, DBT - Excellent communication and collaboration skills - Strong coding skills in Java and Python - A passion for building flexible data sets that enable current and future use cases - Analyzing large volumes of data to provide data driven insights, gaps - Experience using development environments such as Docker, Kubernetes.
ID
2021-5708
City
Remote
Job Locations US-Remote
Posted Date 1 month ago(12/17/2021 1:09 PM)
ENGINEERING INTERN     Appen’s mission is enable customers to build better AI by creating large volumes of high quality, unbiased training data faster. To accelerate Customer needs and product growth, Appen is building modern data lake and data warehouse for Engineering and Enterprise. Intern develops data products to help Appen’s Customers using modern tools.     Responsibilities :   - Design, build data models to support structured and unstructured data - Design and build data pipelines to process large volumes of data - Develop APIs for access to data - Build web-based interfaces to interact with data - Design and develop software and data solutions that help product, engineering and business teams make data-driven decisions   Qualifications:   - Experience with SQL and NoSQL databases - Excellent communication and collaboration skills - Strong coding skills in Python, Git - Solid knowledge in Java - Knowledge on any RDBMS (PostgreSQL, mySQL, etc) - Knowledge on processing variety of data sources : Structured, Unstructured, Semi-Structed in cloud based infrastructure and data services - A passion for building flexible data sets that enable current and future use cases - Analyzing large volumes of data to provide data driven insights, gaps - Bachelor’s degree required, no prior work experience. But prior college Coding Experience   Contract = 3-6 months (CTH based on need & performance)
ID
2021-5707
City
Remote
Job Locations US-Remote
Posted Date 1 month ago(12/9/2021 1:45 PM)
ENGINEERING INTERN     Appen’s mission is enable customers to build better AI by creating large volumes of high quality, unbiased training data faster. To accelerate Customer needs and product growth, Appen is building modern data lake and data warehouse for Engineering and Enterprise. Intern develops data products to help Appen’s Customers using modern tools.     Responsibilities :   - Design, build data models to support structured and unstructured data - Design and build data pipelines to process large volumes of data - Develop APIs for access to data - Build web-based interfaces to interact with data - Design and develop software and data solutions that help product, engineering and business teams make data-driven decisions   Qualifications:   - Experience with SQL and NoSQL databases - Excellent communication and collaboration skills - Strong coding skills in Python, Git - Solid knowledge in Java - Knowledge on any RDBMS (PostgreSQL, mySQL, etc) - Knowledge on processing variety of data sources : Structured, Unstructured, Semi-Structed in cloud based infrastructure and data services - A passion for building flexible data sets that enable current and future use cases - Analyzing large volumes of data to provide data driven insights, gaps - Bachelor’s degree required, no prior work experience. But prior college Coding Experience   Contract = 3-6 months (CTH based on need & performance)
ID
2021-5706
City
Remote
Job Locations US-CA-Sunnyvale
Posted Date 1 month ago(12/13/2021 9:45 PM)
SENIOR COMPUTER VISION SCIENTIST         About this role    Appen Tech team is solving the AI data problem by combining the power of humans and technology. This world-class and exciting engineering position awaits a qualified candidate, who will join Appen’s data science team.    We are seeking a senior data scientist with hands-on expertise in computer vision, software development, and machine learning to build AI solutions to improve millions of annotators' efficiency at scale.  You get the opportunity to work with our global tech team from Shanghai, Silicon Valley, and Sydney. It is a leading data company with a start-up culture. And we only want people who want to make a huge impact on the AI world instead of just a job!    Responsibilities:  - Develop computer vision algorithms for automating manual annotation tasks, which include image/video/Lidar object detection, segmentation, and tracking, and many more use cases.  - Work with the teams to build human-in-the-loop AI/ML solutions in the computer vision domain to improve annotation efficiency and quality.    Skills and Experience:  - MS or Ph.D. degree in Computer Science, Statistics, Mathematics, or equivalent is required for this position.  - Minimum of 1-4 years of industry experience in AI/ML field  - Hands-on experience with software development, and data processing pipelines,  - Familiar with Python, or other programming languages. Experience in PyTorch or Tensorflow.   - Solid understanding of various deep learning and machine learning algorithms  - Good communications skills, both verbal and written in English  - Ability to work independently to research innovative solutions to challenging business problems.  -     About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5705
City
Sunnyvale
Job Locations PH-Cavite
Posted Date 2 days ago(1/18/2022 12:42 AM)
Position Summary The Senior Project Manager position will be based in Appen Cavite and will be responsible to deliver AI data services and solutions for projects from China, Japan and Korea customers.   Responsibilities - Formulate and implement the site & project strategy. - Lead team to deliver customer needs on time and with high quality. - Build good relationship with customer from delivery perspective. - Be accountable for the whole project life cycle. Continue to improve project management process and system. - Monitor the revenue and cost of each account or project to ensure a reasonable profitable margin - Cooperate with the sales team to complete the pre-sales work, and guide the project manager to provide demand analysis, solutions and quotations    Qualifications and Experience - Bachelor's degree - 5-8 years of project management experience. Strong leadership. - 1-3 years’ management experience in AI data industry. - Experience in Multi-national Company is a plus. - Fluent English. Chinese language capability is a plus. - Have strong startup spirit; result-driven and self-motivated - Experiences in start-up company is an advantage   If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   About Appen Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.    
ID
2021-5700
City
Cavite
Job Locations US-CA-Menlo Park | US-CA-Sunnyvale
Posted Date 2 months ago(12/3/2021 7:11 PM)
QUALITY ASSURANCE SPECIALIST/CONTENT REVIEW (THIS IS A 6-MONTH FIXED TERM CONTRACT WITH BENEFITS)   Opportunity Overview: Appen is a global leader in the development of high-quality, human annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 800,000 skilled contractors, Appen partners with technology, automotive and eCommerce companies -  as well as governments worldwide -  to help them develop, enhance and use products that rely on natural languages and machine learning.   Position Summary: Appen’s Quality Assurance Specialists assist Appen’s client stakeholders in driving project performance, by providing task support focused on reviewing content, improving data quality, managing rater quality, identifying trends, and escalating issues to project stakeholders and engineers. Excellent communication skills, demonstrated flexibility, agility and adaptability to constant changing program needs are essential in this role.  This role is full-time, based in our client’s office in Menlo Park-Sunnyvale area.   Goals and Purpose of the Content Review Specialist position: - Supporting project stakeholders by reviewing and annotating data with excellent attention to detail. - Improving overall program quality and delivery by communicating effectively with product and project stakeholders, engineers, and vendors as needed. - Help test hypotheses and generate high quality feedback.   Position Responsibilities: - This position is expected to be subject matter experts at all program guidelines. - Deliver consistent high-quality content review. - Review and annotate data with excellent attention to detail. - Identify and communicate data trends, based on project guidelines. - Assist project stakeholders by creating, editing and reviewing project guidelines. - Assist in creating or compiling examples for training sets or guidelines. - Basic tool testing. Summarize findings for external departments, assist with resolving issues as needed. - Hypothesis testing - review samples within an undefined task and extract information based on common sense. Provide feedback and provide insights into data. - Review accuracy of weekly roster quizzes and other clarification materials to ensure alignment with guidelines. - Provide information and feedback about specific nuances due to differences in languages. - Support other teams with hypothesis testing, as needed; help define certain labels and definitions that they are trying to test and provide the ground truth. - Attend meetings as scheduled.   Position Requirements: - Familiarity and regular use of social media platforms. - Currently residing in the greater SF Bay area with ability to commute to Menlo Park. - 1-2 years of experience as a QA, data annotator, judge, rater, content reviewer or similar field. - Demonstrated organizational and time-management skills and attention to detail; be able to perform tasks in defined timeframes, accurately.Excellent written and verbal communication skills - Very strong attention to detail - Excellent technical skills. - THIS IS A 6-MONTH FIXED TERM CONTRACT WITH BENEFITS - Desired: Bilingual fluency in Arabic, Danish, Dutch, German, Indonesian, Italian, Portuguese, Spanish or Vietnamese.   About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.      
ID
2021-5699
City
Menlo Park
Job Locations US-Remote | US-WA-Seattle
Posted Date 2 months ago(12/1/2021 5:41 PM)
  SENIOR LINGUIST   Position Summary  As part of Appen’s Advanced Research and Consulting (ARC) team, the Linguist–Knowledge Engineering will help design and prototype next-generation tools for creating knowledge graphs (KGs) and extracting information from unstructured data. The Linguist will also support client KG and Information Extraction projects, working closely with clients and Appen client services staff to design and implement cutting-edge research.   Responsibilities  - Collaborate closely with ARC subject matter experts and developers to envision, create, and prototype solutions for our clients’ most pressing knowledge engineering problems - Consult on all parts of the software development life cycle for prototype KG and Information Extraction solutions - Communicate effectively with a wide range of stakeholders, including clients and Appen’s Product, Engineering, Sales, and Delivery teams - Support client projects with thought leadership, subject matter expertise, and knowledge of relevant tooling - Stay abreast of the latest technical and scientific developments in KGs and Information Extraction and present stakeholder-appropriate extracts to internal and external parties  Required Qualifications and Experience  - Required: 4-year degree in Linguistics, Computer Science, or related field with a focus on semantic web technologies or on formal semantics, or equivalent work experience  - Required:  Experience designing and prototyping next-generation tools for creating knowledge graphs (KG's) - Required:  Ability to work with semantic web formalisms such as RDF, OWL, SPARQL, etc. to design ontologies and represent content such as natural language meanings.  - Required: At least 1 year of work experience in a non-academic setting, preferably in the technology space  - Required: Familiarity with semantic web technologies (RDF, SPARQL, etc.), graph databases (Neo4J, AWS Neptune, etc.) and related technologies - - -    Required Knowledge, Skills and Abilities  - Ability to work with semantic web formalisms such as RDF, OWL, SPARQL, etc. to design ontologies and represent content such as natural language meanings. - Ability to think outside the box and create innovative solutions to new problems - Strong interpersonal, presentation, written and verbal communication skills, including the ability to adapt your message to the context of the audience - Strong requirements gathering and discovery skills - Ability to juggle multiple priorities, respond quickly, pivot flexibly, and manage time effectively in a fast-paced, dynamic team environment - Excellent problem solving, critical thinking, and analytical skills - Ability to work effectively as a team player in a collaborative environment - Embodiment of Appen’s core values: performance, honesty, humility, and grit - Bonus for programming skills with a preference for Python and ReactJS and familiarity with the software development lifecycle           Preferred Qualifications and Experience - Strongly Preferred: Experience programming in Python or another widely adopted language such as C++ or Java - Preferred: Experience with AI/ML pipelines, including NLP, ASR, and TTS - Preferred: Advanced degree in Linguistics or a related technical field       About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.      
ID
2021-5696
City
Remote
Job Locations GB-Remote
Posted Date 1 month ago(12/20/2021 6:07 PM)
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.     - Position Summary Due to the growth of business, we are looking for a Sales Development Representative to build Sales pipeline for EMEA.  Chances are, this is not the first Sales Development job posting you have read. If you read through this one, we are confident you will not find another one like it. This is not a boiler room, cold-calling shop; our small team focuses on qualifying calls and discovery for meetings set, as well as researching and game planning on strategic, high-value accounts with your team. If finding and delivering value at many of the most innovative and advanced companies on the planet in the Machine Learning and AI space speaks to you, let us talk.   - Responsibilities - Being the CEO of your pipeline - Project management of strategic accounts with Account Executives, Customer Success Managers, and Marketing. - Discovering new leads through internet research and social media monitoring/messaging, using tools such as LinkedIn Navigator - Supporting Outreach marketing efforts by assisting in online and other marketing campaigns - Managing prospecting status, data integrity, and forecasting using Salesforce.com - Achieving, and exceeding, weekly/monthly metrics (appointments, qualified leads, new contacts, etc.) - Responding to inbound customer interest and developing these accounts to create opportunities   - Required Knowledge, Skills and Abilities - You will be trusted with high amounts of autonomy; self-discipline, humility, and curiosity are critical for you to be successful - You have the ability to think on your feet in a conversation and answer unexpected questions with ease - Proficiency in more than one European language preferred - You are comfortable in a fast-paced, changing environment - You are comfortable working remotely, with a remote team, and would describe yourself as a self-starter - You use others to better yourself and help others get better – we are all building AI together. - You are good at finding ways to motivate yourself and your teammates. Camaraderie and Team Spirit is the name of the game around here - You embody our core values. We are hungry craftspeople, we have grit, we are honest, we are humble, we value performance. You are ready to be a hero for our customers and find strength in diversity and inclusion. - Qualifications and Experience - BA/BS - 1+ year of Sales Experience preferred (in SaaS or tech) - Tools experience – Salesforce and Outreach       If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5695
City
Remote
Job Locations US-Remote
Posted Date 2 weeks ago(1/7/2022 1:08 PM)
Senior Customer Success Manager       Appen is looking for a Sr Customer Success Manager (CSM) who has a track record for excellence, is eager to  learn how AI works in the real world and wakes up in the morning thinking about how they can best deliver value to  their customers. You are someone who loves working in a team environment, building customer relationships. In an  avid learned and can successfully manage their daily task around the entire customer journey post sales, while  remaining committed to successful outcomes for your dedicated book of business.   As a Sr CSM, you will be a trusted guide for customers adopting and leveraging the Appen platform, manage a book  of highly innovation Fortune 500 customers while ensuring they achieve the highest quality of labeled data sets for  their AL and Machine Learning initiatives. You will become an Appen platform expert so you can speak intelligently on  the best practices and recommendations that teach customers the importance of task design principles, creating  robust instructions to achieve high data quality and be the ‘quarterback’ when working complex engagements and  projects with the Appen platform for your clients.   This role has high growth opportunity. You will help align our client’s desired goals and outcomes by driving our  account-based management and strong platform adoption approach. You will be responsible for all managing the full  customer lifecycle, building customer success strategies for adoption, renewals and expansions and partner with sales  to execute on all customer needs. You will also help contributor to the development and launch of ongoing  management to our customer success methodology, playbooks, onboarding, and Customer Success training  management. This role reports to the Director of Global Customer Success and will have critical influence over our  engagement models and overall customer experience.        Responsibilities - Build strong relationships with customers to ensure they remain happy and successful Appen customers - Proactively coach and educate customers to improve adoption of the Appen platform - Manage our most strategic and top customers on their post-sales customer journey including kickoff, onboarding, adoption and advocacy while supporting the sales team in renewal and expansion conversations - Ability to prioritize multiple and very different tasks on a daily basis. Customers may have very different use cases and specific needs, being able to stay organized and accomplishing their goals is critical to our company’s success. Some examples include: - An advanced customer wanting to leverage deep platform functionality today - Onboarding a new customer tomorrow - Managing support escalations and partnering with sales on an expansion opportunity the next day - Analyze and resolve product adoption issues, escalate customer concerns and bugs appropriately while working with the correct internal groups - Drive, manage and assist the renewal management process including all administrative aspects of the transaction - Partner with sales to identify expansion opportunities - Participate in the execution of named departmental strategic initiatives and projects - Create highly analytical adoption plans to help increase data utilization and improve customer satisfaction - Be a voice of Success in working with Marketing team to deliver retention and expansion enablement materials       Skills & Experience - Have 5-7 years in a customer facing role (eg: Customer Success Manager, Sales, Acct Management) preferably at a SaaS B2B company with a focus on top technology companies and enterprises - Demonstrated passion for working with customers, helping them execute on implementation, success or expansion plans through excellent analytical, problem-solving, project management and technical skills - Willingness to learn core technology tools including but not limited to HTML/CSS, Liquid and SQL - Are comfortable in an environment with multiple needs because you’re able to effectively prioritize and orient towards outcomes first - Are driven by executing strategy and enablement while having a high self- awareness to balance ideation, execution and iteration - Have competence with Microsoft Suite & Teams - Exemplify Appen’s core values of grit, humility, performance and honesty - Willingness to travel to customer onsites (as needed)       About Appen   Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5690
City
Remote
Job Locations US-Remote
Posted Date 2 months ago(11/29/2021 3:48 PM)
PROFESSIONAL SERVICES ENGINEER REMOTE USA (Dallas, TX - Seattle, WA)   Responsibilities - Design, build and implement custom solutions to process large amounts of data through the Appen Data Annotation Platform - Provide technical recommendations as a “trusted advisor” to internal and external stakeholders with a “customer first” mentality - Partner with Customer Success and Managed Services Teams as the technical liaison to deliver projects, drive adoption, minimize churn and drive renewals - Collaborate closely with Product and Engineering teams to influence product roadmap based on market/customer requirements - Travel to customer on sites as needed (post COVID-19)   Required Experience/Skills - Minimum 3 years of implementation experience and/or in a technical customer-facing role - Working knowledge of scripting and coding, database querying, and web development (e.g. Python, JavaScript, HTML, CSS, and SQL) - Ability to break down complex problems and resolve through customer consultation and execution. - Strong communication skills, including the ability to relate complicated concepts to both non-technical and technical audiences - Ability to effectively manage multiple conflicting priorities, respond promptly and manage time effectively in a fast-paced, dynamic team environment Nice to Haves: - S. in Computer Science or Technical Bootcamp Equivalent - Knowledge of ETL and ETL workflows - Exposure to AWS Cloud Services, such as S3 and Lambda - Experience building Executive-level and customer-facing dashboards and analysis About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ID
2021-5689
City
Remote
Job Locations US-Remote
Posted Date 2 months ago(11/24/2021 2:01 AM)
Senior Recruitment Manager       Responsibilities: - This is a high impact position that will be responsible for providing recruitment, strategic sourcing and tactical direction of Appen's recruiting processes and teams - Will works across Crowd recruiting with particular focus on operational process transformation, recruitment program implementation, continuous improvement and transformational services. - Oversees and leads the strategic planning, development, implementation, organization, and control of end to end recruiting - This leader should drive for the efficient and expedient fulfillment of projects as derived from capacity needs of the company. - Will also assist the Recruitment Director in the planning and implementation of innovative and strategic initiatives. - This resource will have the opportunity to design and lead the implementation of relevant programs and process changes and will work across recruiting with particular focus on operational process transformation, customer program implementation, continuous improvement - Oversees and leads the strategic planning, development, implementation, organization, and control of all facets of crowd recruiting - This leader should drive for the efficient and expedient fulfillment of projects as derived from capacity needs of the company. - Will also assist the offshore Recruitment Director in the planning and implementation of innovative and strategic initiatives. - Manages the department’s expense budgets, evaluate needs, conduct cost and productivity analyses and determine technology priorities to effectively and efficiently support overall transformation objectives. - Develops strategic relationships with internal stakeholders and drive the business in a collaborative manner and working closely with the recruitment process owners as well as functional teams outside recruitment. - Daily operational and performance management of team - Creative strategies of sourcing and recruitment processes - Accountable for the planning and successful delivery of complex recruitment projects with significant business impact.         Required Knowledge, Skills and Abilities: - Proficiency in various recruitment strategies, sourcing approaches and knowledge of recruitment principles, processes, and best practices. - Strong experience in sourcing methodologies and market research - Experience in training and upskilling recruiters and supervisors - Strong leadership and people management skills - Excellent oral and written communication skills - Presentation and Training skills - Problem-Solving, Decision-Making, - Analytical Skills and Strategic Thinking - Adaptive to changing work schedules and working hours - Customer orientation - Results Oriented, Assertive, Diplomatic, Ethical, Professional         Qualifications and Experience: - At least 3 years experience in a managerial capacity; - 4 to 5 year experience in the Shared Services/RPO/ IT industry. - At least 2nd year college level - Certification in other languages a plus         About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5688
City
Remote
Job Locations US-Remote
Posted Date 1 hour ago(1/19/2022 12:52 PM)
Position Summary   Appen is seeking a talented Solutions Engineer to join our Solutions team which supports our Sales organization. As a Solutions Engineer you will play a vital role in driving the technical pre-sales engagement with prospective customers. This is a hands-on technologist role, and you will "wear many hats".  You will not just be presenting slides and giving demos. You will be architecting Enterprise data enrichment solutions for large organizations and explaining our data annotation platform, through your work, to data science and machine learning teams.  Experience seeing the entire sales lifecycle, from conception to design to technology evaluation through to closing the deal is crucial. An ideal candidate possesses both technical depth and strong interpersonal skills to partner with internal and external teams to develop scalable, flexible, and cutting-edge solutions. Solutions Engineers collaborate with operations and business development to help craft solutions to meet customer business problems.   Responsibilities   - Use case discovery. Work with customers and prospects to deeply understand the proposed use case and propose solutions using the Appen data annotation platform and supporting technologies. - Demo expert. Deliver in-depth technical product demos to customers and prospects at all levels within an organization. - Technical subject matter expert. Support the sales cycle through the elimination of technical objections and build rapport with the data science and engineering teams at prospective customers. - Prove customer value. Where necessary deliver proofs of concept and pilots to demonstrate the value of the Appen data annotation platform. - Multi-tasking and prioritization. Balance supporting multiple Account Executives and multiple sales cycles. - Product Mastery. Continually act as a liaison with Appen Client Services, Engineering, Marketing, and Sales teams to provide input from customers, as well as be educated on new advancements in products and programs.   Required Knowledge, Skills and Abilities   - Hands-on, technical, problem solver - Working knowledge of scripting and coding, database querying, and web development (e.g. Python, JavaScript, HTML, CSS, and SQL) - Knowledge of ETL and ETL workflows - Comfortable working with customers and public speaking (there will be some customer / conference travel for this role) - Strong communication skills, including the ability to relate complicated concepts to both non-technical and technical audiences -   Qualifications and Experience   - Minimum 5 years of experience in a technology company and demonstrable success working in a customer-facing role - REST API development experience - Experience working in the AI & ML domains is preferred and if this includes working with clients in the Search, Natural Language Understanding or Computer Vision space, it would be an advantage. - Desire to learn continuously about new ideas and concepts in data science     About Appen   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.    
ID
2021-5682
City
Remote
Job Locations GB-Remote
Posted Date 7 days ago(1/12/2022 4:37 PM)
PROJECT MANAGER   Position Summary Appen’s Project Manager (PM) is responsible for coordinating teams of specialists, linguists and project resources including independent contractors (ICs) towards customer project delivery while simultaneously handling key stakeholder relationships. The PM works collaboratively with an Appen team to meet all client and project requirements.   Responsibilities The role includes but is not limited to the following duties and responsibilities: - Delivery to project objectives within project scope, timeline and budget - Develop and execute delivery and quality management plans to support a project end-to-end - Coordinate technical activities and aspects of the projects - Provide regular project status reporting and in-depth analysis when required - Build strong client relationships to increase client satisfaction and revenue opportunities - Drive continuous project improvements and efficiencies - Coordinate between project team members in a matrix environment - Communicate, with all stakeholders, in a timely, clear, and concise manner across multiple time zones - Manage risks and issues and undertake recovery actions as necessary - Prepare and implement project plans, prepare reports and project-related materials - Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans - Participate in the training and mentoring of new and existing Appen staff - Participate in program improvements, initiatives, and committee work as assigned - Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships Minimum Qualifications and Experience - BS or BA degree from an accredited university or equivalent work experience preferred - 2 to 5 years of project management experience in a a technology-oriented or services organization - Client facing or relationship management experience - Proficient in English – excellent oral and written communication skills - Advanced Excel skills  Desired Qualifications and Experience - Exposure to speech technology, market research, or a machine-learning related field - Experience working with crowdsourcing platforms involving complex demographic requirements a bonus - Bi-lingual in a second language and familiarity with a range of Natural Language Processing technologies are a bonus  You will succeed in this role if you are - A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion - Able to deal calmly and professionally with ambiguous data while leading in an environment of constant change - Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills - Excellent at communication, including an ability to present information clearly and concisely in writing or verbally - Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning - An analytical thinker with ability to proactively identify problems, gather information and set course of action   About Appen Appen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image and video. With deep expertise in more than 180 languages and access to a global crowd of over 1 million skilled contractors, Appen partners with technology, automotive and eCommerce companies — as well as governments worldwide — to help them develop, enhance and use products that rely on natural languages and machine learning.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
ID
2021-5679
City
Remote