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Job Locations AU | AU-Remote
Posted Date 2 weeks ago(5/22/2020 2:25 AM)
  Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.         - Position Summary We are looking for a Transcription Supervisor to work on a casual basis in our Chatswood office. The Transcription Supervisor role is responsible for monitoring and driving key performance metrics for a group of independent remote contractors doing transcription work. The successful candidate will supervise a transcription project, working with a team of remote transcribers, monitoring their throughput and assisting with quality control. Responsibilities - Training: Translation, localization and adaptation of transcription guidelines and other project-specific training materials - Recruitment: Screening and recruiting new transcribers depending on project needs and/or to increase resource availability - Crowd management: Communication with transcribers and addressing all inquiries coming from them in a clear and concise manner. - Project management: Tracking and meeting project deliverables such as expected transcription throughput hours and minimum quality standards defined for the project on a regular basis. - Quality management: Being in close contact with quality checkers to ensure their work reflects the company and project standards   - Required Knowledge, Skills and Abilities - Degree from an accredited university - Experienced in managing and prioritizing large volumes of email correspondence - Excellent analytical skills including ability to proactively identify problems, gather information and set course of action - Must be a native speaker and able to read and write fluently in at least one of these languages: - Afrikaans - Azerbaijani - Estonian - Javanese - Sundanese - Catalan - Lao - Catalan - Amharic - Armenian - Belarusian - Georgian - Telugu  - Malayalam - Kannada - Excellent working knowledge of English - Efficiency and attention to detail - Good computer and typing skills - Have intermediate skills in Microsoft Office (including Excel) and Google sheets     - Preferred Skills - Project management skills/experience is preferred but not mandatory - Translation or similar work experience - Linguistics experience is preferred but not mandatory - Knowledge of the local popular culture for one of the languages cited.   If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.          
ID
2020-4988
Job Locations US-Remote
Posted Date 18 hours ago(6/1/2020 6:36 PM)
  Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. At Appen, we value performance, honesty, humility, and grit.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.     Job Responsibilities:   As part of the System administration team the System Administrator will: - User administration– managing identities and access, resolve technology related issues - System maintenance –Dependable access and availability, troubleshoot and fix issues that compromise system performance or access. - Documentation – Maintain records of IT asset usage, End-user requests, business requirements, IT Issues and regulatory compliance. - System health monitoring– System health and identifying anomalous behavior including security-sensitive activities. - Backup and disaster recovery – Data backup and recovery processes, replacement of hardware (networking) - Application compatibility– Ensure that software systems and feature releases are compatible with the Appen IT Infrastructure - Service administration and configurations– ensuring configuration changes are documented and follow Appen Policies - Network administration – follow organizational polices and protocols in order to maintain network integrity - Security administration– Infrastructure and network security monitoring and analysis, IAM, software licensing, updates and patching - User training - conduct training programs to bring users up to pace with new software installations or IT system changes Technology environment - Desktop / productivity services – Microsoft Windows and Apple Mac, Chrome Book, Sophos Antivirus, MS Office365 - Cloud – AWS (ElasticBeanstalk, ALB, ECS, CloudFormation, CloudHealth, Route 53) - Server services – Linux (Debian, AWS Linux), Windows Server and Hyper V - Networking services – Ubiquity switches, ubiquity wireless access points, Sophos UTM / SG - Directory services – Microsoft - SaaS – Atlassian, Workday, Salesforce - Storage services – DAS SATA – Samba and NFS access, Dell SAN, AWS (S3, EFS, EBS) - AV and Endpoint monitoring – Sophos, Tenable.io - MDM – iDaptive / Centrify, Google   - Required Knowledge, Skills and Abilities - Independent, motivated self-starter who can establish a course of action for self and others while driving initiatives to completion. - Excellent communication skills including an ability to present information clearly and concisely in writing or verbally to a wide audience including clients and managers; effectively uses active listening skills. - Demonstrated ability to work effectively in an environment characterized by constant change, ambiguous data and a fast-paced, deadline-driven culture. - Able to establish productive, co-operative relationships and demonstrate effective use of conflict resolution skills. - Demonstrated time management and organizational skills with high level attention to details. - Takes personal responsibility for continuous learning. - Proven analytical skills including the ability to proactively identify problems, gather information and set course of action. - Solve issues on remote systems and work with remote staff - Demonstrates strong IT skills combined with a good head for business. - Demonstrated commitment, understanding of Appen core values and company vision.   Qualifications and Experience   The successful candidate will have - 5+ years’ experience in Linux (certification highly desired). - 5+ years hands on AWS experience (certification highly desired). - 5+ years hands on experience with configuring switches and routers and common network service configurations (DHCP, DNS, NIS, NFS, SMB, etc.). - 5 + years hands on networking and routing (VPN’s, BGP, - 2+ years – firewall management, IDS, IPS. - 5+ years Hands on Experience with MS Directory Services. - Familiarity with SQL databases (pref. PostgreSQL). - Familiarity with common server applications (Apache, Tomcat, etc.). - Proficiency with Bash and Python scripting skills. - Relevant professional qualification and/or certification an advantage. - AWS Certification Associate Level (Operations Stream) - Experience with ITIL framework highly desirable. - Mac OS X, and Windows, Chrome Book administration for Desktop desirable. - Proficient verbal and written skills required to communicate in the English language effectively.     If this resonates with you, or if you feel like you would excel in the role, apply now!   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.      
ID
2020-4987
City
Remote