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Radio Communications Specialist
Opportunity Overview:
Appen is a global leader in the development of high-quality, human annotated datasets for machine learning and artificial intelligence. Appen brings over 20 years of experience capturing and enriching a wide variety of data types including speech, text, image, and video. With deep expertise in more than 180 languages and access to a global crowd of over 800,000 skilled contractors, Appen partners with technology, automotive and eCommerce companies - as well as governments worldwide - to help them develop, enhance, and use products that rely on natural languages and machine learning.
Position Summary:
Radio Communications Specialist will apply their technical expertise in radio hardware to train and advise internal and external teams on using analog push-to-talk types communication devices for a multi-language speech data collection project for approximately 3 months. This role is responsible for successful consultation including setting up hardware, establishing protocols for all communications, and technical troubleshooting.
This position will require travel to Africa
Key Responsibilities:
- Client Relationship Management:
- Become familiar with all aspects of managing client relationships
- Adapt to changing client needs and expectations
- Virtual Team Management:
- Liaise between teams according to project needs to deliver to quality targets
- Provide regular reporting on project status, as well as more in-depth analysis
- Reporting and Communication:
- Provide up-to-date information that helps anticipate and solve problem
- Proactively provide on-the-spot positive and constructive feedback to team regarding metrics-driven performance issues
- Communicate, with all stakeholders, in a timely, clear, and concise manner
- Participate in regular team meetings with program staff
Required Knowledge, Skills and Abilities:
- Experience with communications hardware, specifically in radio.
- Must have field experience setting up and operating radio communications using VHF/UHF range.
- In your response, please provide a description of how your skills and background match.
- Veterans and radio enthusiasts encouraged to apply.
This is a temporary postion 3 month assignment
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.
At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.
About the Role:
Chances are, this isn’t the first Sales Development job posting you’ve read. If you read through this one, we’re pretty confident you won’t find another one like it. This isn’t a boiler room, cold-calling shop; our small team focuses on qualifying calls and discovery for meetings set by their assistants (yes, you read that correctly), as well as researching and game-planning on strategic, high-value accounts with your team. If finding and delivering value at many of the most innovative and advanced companies on the planet in the Machine Learning and AI space speaks to you, let’s talk.
You’ll be trusted with high amounts of autonomy; self-discipline, humility and curiosity are critical for you to be successful – worked for the last rep, who is being promoted, which is the reason we have this opening.
Your Daily Adventures Will Include
● Being the CEO of your pipeline generation
● Strategic coordination of your own, in-territory BDR partner
● Project management of strategic accounts with Account Executives, Customer Success Managers, and Marketing.
● Discovering new leads through internet research and social media monitoring/messaging, using tools such as LinkedIn Navigator
● Supporting Outreach’s marketing efforts by assisting in online and other marketing campaigns
● Managing prospecting status, data integrity, and forecasting in Salesforce.com
● Achieving, and exceeding, weekly/monthly metrics (appointments, qualified leads, new contacts, etc.)
● Responding to inbound customer interest and developing these accounts to create opportunities
Basic Qualifications:
● You’ll be trusted with high amounts of autonomy; self-discipline, humility and curiosity are critical for you to be successful
● You understand and appreciate the duality of a short-term memory because you’re focused with a longer-term perspective.
● You have the ability to think on your feet in a conversation and answer unexpected questions with ease
● You’re comfortable in a fast-paced, changing environment
● You use others to better yourself and help others get better - we’re all building AI together.
● You are good at finding ways to motivate yourself and your teammates. Camaraderie and Team Spirit is the name of the game around here
● You embody our core values. We are hungry craftspeople, we have grit, we are honest, we are humble, we value performance. You’re ready to be a hero for our customers and find strength in diversity and inclusion.
● Strongly preferred: BA/BS
● Strongly preferred: 1+ year of Sales Experience preferred (in SaaS or tech)
Why You’ll Love It Here
• Promotion structure to progress your career
• Medical, Dental, and Vision coverage for full-time employees
• Generous PTO
• 401k to help you save for the future
• (Covid-responsible) company and team gatherings (because chemistry doesn’t just grow in meetings)
• Diversity & Inclusion, as well as special-interest programs that promote employee resource groups
• Employee referral bonuses to encourage the addition of great new people to the team
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Become a specialist on natural language understanding (NLU) and help build state-of-the-art AI systems!
Project Summary
Your task is to work with Appen’s client to produce high quality natural language data and manage a team of annotators. You will help manage annotation workflows and manage all associated tasks as a member of a multi-language NLU team. Your inputs will be used to develop better natural language understanding systems for Italian.
This is an AI Specialist project. Our team’s mission is to deliver the best data solutions and expertise to developers of AI for communication, driven by our passion for innovation and our love of languages.
Responsibilities
- Localize guidelines
- Manage workflows
- Receive, set up, distribute and deliver data sets
- Set up FAQ and Q&A documents
- Field annotator questions and monitor chats
- Monitor and improve annotation quality
- Report task related metrics
- Work closely with the NLU team and project manager
Required Knowledge, Skills and Abilities
- Bachelor’s degree in Linguistics, Computational Linguistics, Language Technologies, Computer Sciences, or related field
- Interest in practical as well as theoretical linguistics, especially syntax, semantics, and pragmatics
- Facility with computers and software applications.
- Ability to adapt to changing requirements, priorities, and revisions
- Cooperative, solution-oriented attitude
- Eagerness to learn new skills and work quickly
- Analytic mindset with strong attention to detail
- Ability to review examples and apply rules to data
- Native speaker of Italian, professional English skill level
Qualifications and Experience
- Advanced degree and/or industry experience
- Experience working remotely
- NLU annotation experience
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Appen
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.
At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.
Process language data to help build state of the art text-to speech AI models!
Project Summary
Appen is looking for a phonetician or linguist to help process language data for text-to-speech and speech recognition techonlogies. The ideal candidate has experience with phonemic transciption and speech data evaluation and must be a native speaker of US English.
This is an AI Specialist project. Our team’s mission is to deliver the best data solutions and expertise to developers of AI for communication, driven by our passion for innovation and our love of languages.
Estimated Project Duration: 6 months, full-time
Responsibilities
- Review and produce highly accurate word spelling and phonemic transcriptions
- Develop and/or improve transcription guidelines
- Evaluate speech data for dialectal variation
- Handle data transfers between internal and external tools and curate audio, text, and spectrograms for text-to-speech recording sessions.
Required Knowledge, Skills and Abilities
- A Degree in Linguistics, Speech Science or related field
- Experience/interest in linguistics, especially phonology, phonetics, dialectology
- Native speaker of US English
- Experience/proficiency with transcription systems (such as SAMPA, IPA)
- Praat and/or equivalent familiarity with spectrograms
- Collaborative and solution oriented attitude
- Ability to quickly learn new skills and adapt to a changing environment
- Ability to focus on a single task for multiple hours
- Strong attention to detail
- Communicates clearly verbally and via email
Qualifications and Experience
- Advanced degree and/or industry experience
- Fluency in two or more natural languages
- Location in the San Francisco Bay Area is a bonus
Application Process
Candidates will be screened for eligibility and asked to submit a linguistic screener. Successful candidates will be interviewed.
If this resonates with you, or if you feel like you would excel in the role, apply now!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Appen
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.
At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.