Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   Job Responsibilities: This role has global accountability and will               - Recommend and drive the enhancement process for the Identity Access Management (IAM) program. - Drive program design review working directly with customers and business owners on the integration requirements, including provisioning, de-provisioning, and user lifecycle into the IAM platform. - Maintain and assess operational requirements and service issues for improvement opportunities. - Develop strategic road maps for the Identity Management systems and program. - Develop enterprise-wide standards for identity and access management. - Consult with business units when implementing access levels for new systems. - Create and maintain architecture for IAM systems. - Prepare documentation for audits and acts as the point of contact for audit issues. - Analyzes and improve a process with a bias toward automation - Provides production support for Identity Management environment, may include after-hours on-call support - Perform additional duties as assigned.   Technology environment - Desktop / productivity services – Microsoft Windows and Apple, Chrome Book, Antivirus, MS Office365 - Cloud – AWS (ElasticBeanstalk, ALB, ECS, CloudFormation, CloudHealth, Route 53) - Server services – Linux (Debian, AWS Linux), Windows Server and Hyper V - Networking services – Ubiquity switches, ubiquity wireless access points, Sophos UTM - Directory services – Microsoft - SaaS – Atlassian, Workday, Salesforce - Storage services – DAS SATA – Samba and NFS access, Dell SAN, AWS (S3, EFS, EBS) - AV and Endpoint monitoring – Sophos, Tenable.io - MDM – iDaptive / Centrify, Google - Printer Services – Fuji Xerox  Skills and Qualities - Independent, motivated self-starter who can establish a course of action for self and others while driving initiatives to completion. - Demonstrated ability to work effectively in an environment characterized by constant change, ambiguous data and a fast-paced, deadline-driven culture. - Able to establish productive, co-operative relationships and demonstrate effective use of conflict resolution skills. - Demonstrated time management and organizational skills with high level attention to details. - Takes personal responsibility for continuous learning. - Proven analytical skills including the ability to proactively identify problems, gather information and set course of action. - Demonstrates strong IT skills combined with a good head for business. - Excellent communication skills including an ability to present information clearly and concisely in writing or verbally to a wide audience including clients and managers; effectively uses active listening skills. - Demonstrated commitment to Appen core values and company vision.   Education and Experience The successful candidate will have - Minimum 8 years of experience in information security required. - Demonstrated understanding of modern Identity & Access Management concepts and best practices required. - Demonstrated understanding of formulating strategies, alternatives, and recommendations in information security management required. - Experience with building and maintain large enterprise Identity Management deployments - 5 years - Experience with Identity Federation and Identity Lifecycle Services - 5 years - Engineering Knowledge of AD or other LDAP technologies – 5 years - “Devops”/Agile experience (highly preferred) - Experience with leading product evaluations, planning, gathering requirements, testing, recommending and implementing solutions - 2 years - Bachelor’s degree in Computer Science, IT, Business or equivalent work or educational experience required. Advanced degree preferred. - Advanced skills in evaluating risk and communicating it in a fact-based manner. - Advanced conceptual, organizational, analytical, and problem-solving skills. - High level of attention to detail and accuracy. - Proficient verbal and written skills required to communicate in the English language effectively. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Preferred locations – East Coast and Midwest - United States   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   Position Summary - Contribute to the overall customer experience by establishing the strong working relationship with existing clients, implementing solutions selling and relationship management - Work closely with the Appen Delivery team to promote and drive Land & Expand efforts - Liaise with Business Unit Head and Operations team on the execution of projects - Liaise with other members of the global Business Development team - Recommend ways to work with other teams to drive new revenue  Responsibilities - Work with operations management and leadership to acquire new business in target line of business. - Develop deep understanding of company’s services and providing knowledge of operational and technical abilities to develop high quality solution proposals - Identify new opportunities and accounts, create and propose custom client solutions, and close net new business - Directly accountable for driving year-over-year revenue growth by developing and executing on a tactical business development plan - Develop and implement winning strategies for proposals and presentations - Monitor and report on emergent industry trends and competitive landscape - Administer client relationship management tool – Salesforce or other as assigned - Attend relevant conferences or trade shows - Travel as required  Required Knowledge, Skills and Abilities - A demonstrated track record of identifying and closing net new business with year-over-year growth in revenue in value-added technology solutions - Experience selling to large enterprise accounts as well as account management experience with Fortune 500 clients - Experience working in professional technical services selling complex custom solutions - Demonstrated negotiation skills and proven ability to achieve win/win outcomes - Must be a motivated self-starter that can establish a course of action  - Demonstrated time management, organizational skills, detail oriented and a strong commitment to personal and organizational accountability - Demonstrated experience creating productive, cooperative relationships and conflict resolution skills - Excellent communication skills including an ability to present information clearly and concisely in writing or verbally.  - Ability to drive customer service excellence and proficient in managing client relationships   Qualifications and Experience - A bachelor’s degree required/master’s degree preferred - 7-10 years minimum experience working in sales, business development, or related field    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Preferred Locations – Northeast, Midwest and Southeast - United States   Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.   At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We’re truth tellers – respectfully of course. We take accountability for our actions, and believe in giving and receiving direct feedback. We give credit where credit is due, and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we don’t give up.   Position Summary - Contribute to the overall customer experience by establishing the strong working relationship with existing clients, implementing solutions selling and relationship management - Work closely with the Appen Delivery team to promote and drive Land & Expand efforts - Liaise with Business Unit Head and Operations team on the execution of projects - Liaise with other members of the global Business Development team - Recommend ways to work with other teams to drive new revenue  Responsibilities - Work with operations management and leadership to acquire new business in target line of business. - Develop deep understanding of company’s services and providing knowledge of operational and technical abilities to develop high quality solution proposals - Identify new opportunities and accounts, create and propose custom client solutions, and close net new business - Directly accountable for driving year-over-year revenue growth by developing and executing on a tactical business development plan - Develop and implement winning strategies for proposals and presentations - Monitor and report on emergent industry trends and competitive landscape - Administer client relationship management tool – Salesforce or other as assigned - Attend relevant conferences or trade shows - Travel as required  Required Knowledge, Skills and Abilities - A demonstrated track record of identifying and closing net new business with year-over-year growth in revenue in value-added technology solutions - Experience selling to large enterprise accounts as well as account management experience with Fortune 500 clients - Experience working in professional technical services selling complex custom solutions - Demonstrated negotiation skills and proven ability to achieve win/win outcomes - Must be a motivated self-starter that can establish a course of action  - Demonstrated time management, organizational skills, detail oriented and a strong commitment to personal and organizational accountability - Demonstrated experience creating productive, cooperative relationships and conflict resolution skills - Excellent communication skills including an ability to present information clearly and concisely in writing or verbally.  - Ability to drive customer service excellence and proficient in managing client relationships   Qualifications and Experience - A bachelor’s degree required/master’s degree preferred - 7-10 years minimum experience working in sales, business development, or related field   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.